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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Expect The Unexpected During Hurricane Season

5/24/2022 (Permalink)

Water covers the front yard of a home. Several fallen tree branches and leaves lay on the grass. A home experiences flooding after a hurricane.

Blog summary: The start of the summer season brings about many unexpected changes in weather. Some of these changes include tropical storms and even hurricanes. It’s best to be prepared for when a hurricane does occur, so it is important to know the differences between a hurricane watch and a hurricane warning and the dangers that they present. Flooding is very common during a hurricane, and SERVPRO is ready to assist you with over 2,000 franchises across the country.

Blog: With the Atlantic hurricane season starting on June 1, it is important to make sure that you and your family are prepared. One of the most important ways to do this is to become educated on the differences between a hurricane watch and warning. Even if you are already familiar with how these two categories contrast each other, it is always a good idea to sharpen your knowledge.

According to the National Oceanic and Atmospheric Administration, a hurricane watch means that hurricane type conditions are possible. A watch is typically issued 48 hours before the expected onset of a tropical storm. If and when the tropical storm turns into a hurricane, a hurricane warning will be issued. A hurricane warning means that hurricane conditions are to be expected.

During a hurricane watch, it is advised to take the necessary precautions and to be prepared to take immediate action to protect your family and property. A watch can be quickly turned into a warning, so it is important to stay alert and heed all orders that are given by local authorities. Once a hurricane warning has been issued, you and your family must be ready to evacuate the threatened area if governed to do so. All residents in the area of the warning should complete all storm precautions and follow the orders that are directed by local authorities.

The safety of you and your family is the top priority in the case of a hurricane. Don’t take dangerous risks to save material belongings. If your property does experience storm damage during this hurricane season, it is possible that you will have good, professional service if you go with another company to restore your storm damage. However, if you choose SERVPRO, good and professional storm restoration service is expected! Because we have over 2,000 SERVPRO franchises across the country, we are ready to tackle any size disaster and to restore your property “Like it never even happened.”

SERVPRO chemists aid SERVPRO franchises and customers in battle against COVID 19

5/11/2022 (Permalink)

ServprOXIDE staged beside chef preparing peaches, description of ServprOXIDE and how to use it SERVPROXIDE product now available to franchises and consumers.

Blog Summary:  SERVPRO has a team of chemists who test, evaluate and create our products to make sure SERVPRO franchises are using the best products out there to handle restoration work and now they have made one available to consumers.

Blog:  The spread of COVID 19 has disrupted our way of life, our homes and our places of business and brought awareness to the need for a deeper level of clean to help keep our families, our employees and our customers safe from transferable illnesses.  SERVPRO easily worked COVID 19 cleanings into our service lines because we already had products in our inventory that were approved to combat this terrible virus. 

SERVPRO's dedicated team of chemists screen and evaluate potential products for their efficacy and potential benefit to SERVPRO franchises in their restoration and cleaning efforts.  These chemists also create products specifically for the use of SERVPRO franchises.  Prior to COVID 19 SERVPRO created SERVPROXIDE, an EPA registered, stabilized chlorine dioxide-based disinfectant and sanitizer.  It kills harmful bacteria, viruses and mold on hard surfaces as well as being an effective sanitizer on soft surfaces.  SERVPROXIDE carries the EPA's lowest toxicity rating and makes it safe for everyday use. 

Due to the widespread concern of COVID 19, SERVPRO decided to make SERVPROXIDE available to the public and not just to their franchises.  SERVPRO partnered with Amazon to get this amazing product in the hands of the regular consumer who wants a SERVPRO level of clean but on their own time schedule and in a pinch when needed.

SERVPRO of Crowley and South Johnson County uses SERVPROXIDE and other SERVPRO chemists tried and tested products when it performs COVID 19 cleanings, biohazard remediation, sewage mitigation and mold cleanings in the Cleburne, Crowley, Joshua, Glen Rose, Granbury, Keene, Cresson and Fort Worth areas.    

Make Better First Impressions with Commercial Carpet Cleaning

5/11/2022 (Permalink)

Green carpet cleaner and sprayer in elementary school library with technician vacuuming in background Carpet cleaning not only makes commercial properties look better but help them smell better as well.

Blog summary:  Carpet cleaning helps commercial businesses in Johnson County make better first impressions.

Blog:  A Johnson County librarian recently reached out to SERVPRO of Crowley and South Johnson County for assistance with her elementary school library carpets.  The culprit was not crayons melted into the carpet or mud from little feet tracked across the flooring but rather an unpleasant odor that detracted from the library's otherwise serene reading environment. 

When someone visits your office or place of business what would their first impression be of your company?  There are a lot of factors that go into that first impression and a pleasant aroma is high on the list.  You could spend money on candles, plug-ins and sprays but while those items may offer a pleasing aroma to you, they only mask what may be the real issue, your carpets.

Cleaning your commercial carpet not only brings a fresh look to your business it also helps to remove the source (or sources) causing the unpleasant odors.  SERVPRO of Crowley and South Johnson County has cleaned juice stained carpets in community centers, water stained carpets in churches as well as cleaned up after customers who have become unexpectedly sick while visiting an office.  Obviously the carpet cleaning made the carpets look better but ridding the carpet of contaminants also rid those areas of smells that would make most visitors' noses crinkle.

We may not be able to help you with your choice of decor or the organization of your spaces but SERVPRO of Crowley and South Johnson County's cleaning professionals will gladly help improve your visitors' first impressions with carpet cleaning and deodorization.

Lessons the Landlocked can learn from Hurricane Preparation 05/03/2022

5/3/2022 (Permalink)

Bedroom with soaked carpet from water damage Water damaged bedroom carpet in Crowley home

Blog Summary:  SERVPRO of Crowley and South Johnson County understands being land locked does not take away the threat of unexpected water damage.  This week is National Hurricane Preparedness Week and while Johnson County may be safe from the threat of hurricanes, there are still steps you can take to prepare if unexpected weather changes affect your home or business.  NOAA.GOV recommends you determine your risk, develop an evacuation plan, assemble disaster supplies, get an insurance checkup, strengthen your home, help your neighbor and complete a written plan in preparation for hurricane season.  SERVPRO of Crowley and South Johnson County believes these steps are important for your preparation even if you live outside of hurricane prone areas.

Blog:  Johnson County may not have hurricanes but we do have tornadoes, flooding, hail and other unfriendly weather events.  Is your home or business ready for strong winds, rising water and other damaging weather?  Determine your risk by knowing your area.  What harsh weather is your area known for?  Do you live in a low spot?  How is the drainage around your home?  Are the trees in your area mature, established and healthy or are they potential threats in a high wind situation?  Look at your property and determine what changes you can make to strengthen your home against bad weather.  Remove dead limbs from trees.  Trim trees back from your home. Secure outdoor items so they do not become projectiles in a tornado or high wind situation.  Have a plan for quickly securing windows and make sure your doors latch securely. 

Not only do you need to make preparations to your home to guard against severe weather but you also need to plan what you will do before, during and in the aftermath of a weather event.  Decide ahead of time where the "safe place" in your home is in case of a tornado.  If your home is in a flood area, you need to know what high places you may safely get to in case unexpected rising water affects your property.  Keep your important documents in a secure container that you may also easily grab on your way out the door in case you need to leave your home for an unknown period of time.  Also be prepared with toiletry items, medicines, change of clothes or two for each member of the family, baby necessities, etc that will help you if you need to be out of your home for several days before you can once again gain access.  Having these things together ahead of time will help you have better peace of mind should you need to leave your home to seek higher ground. 

NOAA.GOV also recommends you keep food and water on hand, keep your gas tank full, have access to cash and keep a radio/flashlight with extra batteries and ways to charge your phones in case of a hurricane.  While Johnson County may not experience flooding to the extent that typically goes with a hurricane, water supplies can be contaminated by rising water causing clean water to be scarce temporarily and extended power outages can cause businesses and banks to be closed until basic utilities can be restored.  Having extra supplies on hand will help make the interim disruption less stressful.

While protecting your home during a severe weather event is critical, the most important step is to protect your family and also your neighbors.  Check on your neighbors, especially the elderly, and make sure they also have a safe room where they can stay during a tornado or that they can get out safely in case of flooding.  Should you be the victim of a severe weather event, remember SERVPRO of Crowley and South Johnson County is here for you to help make your disaster "Like it never even happened."

SERVPRO system tackles large losses as a team 5/3/22

5/3/2022 (Permalink)

Parking garage with air movers pointed upward at ceiling and ceiling tile and insulation removed and stacked by the wall SERVPRO of Crowley drying parking Garage at the bottom of a multi-story loss in Fort Worth

Blog summary:  SERVPRO claims to be larger and faster to any size disaster because of our network of franchises across the United States who share their expertise and resources to tackle any size loss. 

Blog:  Technology and years of practice and research have allowed engineers to build some incredibly big and complex buildings across the world.  While Cleburne, Crowley, Joshua, Keene, Glen Rose and Granbury are not exactly known for tall, soaring buildings, they are no stranger to manufacturing plants, hotels, expansive school campuses, hospitals, churches and their fair share of office spaces.  Whether you have a one room office in a strip mall or you are the Shanghai Tower in Lujiazui, Pudong, Shanghai that rises 128 stories into the air you are both susceptible to experiencing fire or water damage. 

If you have heard the question, "How do you eat an elephant?" and its subsequent answer, "One bite at a time," you know the solution to addressing commercial large losses.  Commercial large losses can be addressed by viewing the 128 story building as 128 smaller fire or water damages and so tackling the loss "one bite at a time." 

SERVPRO has over 53 years of experience handling losses small and large.  We have just celebrated the addition of our 2000th franchise.  What that means for our commercial clients is that our network of expertise, equipment and people who can aid in any size disaster has multiplied yet again.  While one franchise may not be able to handle your commercial large loss by themselves, they are not alone.  We have Disaster Recovery Teams staged throughout the United States and Canada, a support team at corporate dedicated to assisting the local franchises in large loss mitigation as well as a family of franchise owners in our area who rush to the aid of any franchise who is assigned the "elephant" size loss. 

While we do not wish a fire or water loss on anyone, know that whatever size disaster you may experience at your place of business or at your home, SERVPRO of Crowley and South Johnson County can bring the resources needed to make your loss "Like it never even happened."

What types of cleaning products does SERVPRO use? 4/18/2022

4/18/2022 (Permalink)

Cleaning products fall into two major categories; solvents and enzymes.

Solvents

A solvent is any substance that is capable of dissolving another substance. Solvents can be water-soluble (wet) or oil-soluble (dry).

Water-Based Cleaning Products (Wet Solvents)

As discussed in the section on pH, water-based cleaning products fall into three sub-categories, acidic, neutral, and alkaline.

Water-soluble solvents can be mixed with water and can be extracted with water. Many traffic lane cleaning products are composed of glycol ether EB, which is basically the same as the antifreeze you use in your car. Citrus solvents are another water-soluble solvent from citric oil and are effective grease cutters. Alcohol-based solvents are water-soluble. Methyl, ethyl, and isopropyl are examples of alcohol found in cleaning formulations.

Oil-Based Cleaning Products (Dry Solvents)

Oil-based cleaning products fall into two sub-categories, volatile dry solvents (VDS) and non-volatile dry solvents (NVDS). The volatility of a product is based on how fast the product evaporates. Volatile dry solvents evaporate much faster than non-volatile dry solvents. The SERVPRO® Professional Cleaning Product line carries both volatile and non-volatile dry solvents. An oil-based cleaning product is used in situations where water could damage textiles or in removing soils that are oil-soluble.

In the past, some oil-based cleaning products used in the cleaning industry were too flammable or toxic by today’s standards. The Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA) have set standards for toxicity and flammability. Toxicity and flammability are identified for each SERVPRO® Professional Cleaning Product on the Safety Data Sheet (SDS). The SDS identifies products that have a flash point. Flash point is the temperature at which a liquid will give off vapors in a concentration sufficient to ignite if a source of ignition is present.

Dry solvents use products such as odorless mineral spirits, propyl bromides, and oil-based solvents. These products are used in dry cleaning methods and as spot removers for textiles. Oil-based cleaning products require special precautions for use because of flammability or toxicity. When using oil-based cleaning products, increase ventilation, use chemical-resistant gloves, wear respirators with organic vapor cartridges, wear splash goggles, and use minimal applications to prevent damage to fabrics, backings, and adhesives. Dry cleaning products should be stored in properly labeled and manufacturer-approved containers.

Enzymes

Simply stated, enzymes are the digestive juices of bacteria. In the cleaning industry, enzymes are sometimes called digestive cleaners, since they use digestion as the process of breaking down insoluble protein soils to a soluble state. They are effective on proteins such as starch, blood, perspiration, nicotine, body discharges, dairy products, eggs, and fish slime.

Some products not only have enzymes but have actual living bacteria cultures, such as SERVPRO’s #114 Urine Odor and Stain Remover. Since living organisms are present when using enzymes, pH, temperature control, and moisture are important. Enzymes work best in a neutral solution; the temperature should be kept between 100 and 120 degrees Fahrenheit, and the soiled area must be kept damp. Allow 15 minutes to one hour for effective digestion. After digestion is complete, the proteins have been broken down and may be removed with water, detergents, or ammonia solutions. In heavily soiled situations, multiple applications of the enzymes may be needed.

Bleaches

Many of the soils we remove from textiles will leave a stain. A stain occurs when color (dye molecules) has been added to the fibers or fabric. When removing soils (unwanted foreign matter) from textiles, we use a detergent (water-based or oil-based) or an enzyme, but when we are trying to remove a stain from textiles, we should use a bleach. Bleaches chemically alter the dye molecules to reverse the coloration of a stain.

There are two categories of bleaches, oxidizing bleaches and reducing bleaches. SERVPRO® carries both in its Professional Cleaning Product line.

Oxidizing Bleaches

Oxidizing bleaches alter the dye molecule by adding oxygen, which changes their chemical structure and breaks them down. Chlorine bleach, sodium hypochlorite, is a very strong oxidizing bleach. Chlorine bleach can damage protein fibers, can corrode metal, and if mixed with a strong alkaline product like ammonia, can create toxic chlorine gas. SERVPRO® has removed sodium hypochlorite from all of its Professional Cleaning Products and does not recommend its use. Hydrogen peroxide is another common oxidizing bleach. Most hydrogen-peroxide-based products are neutralized by sunlight and must be stored in a dark bottle and in a dark place. SERVPRO’s Oxi-Zap (#278) is a stabilized hydrogen peroxide.

Reducing Bleaches

Reducing bleaches alter the dye molecule by removing oxygen, which changes their chemical structure and breaks them down. A reducing bleach is the opposite of an oxidizing bleach; a reducing bleach will neutralize the bleaching action of the oxidizer and vice versa.

Topical Treatments

Stain Resistance and Soil Release Treatments

The four general types of fabric treatments that assist in the release of soils and/or resist staining are soil repellents, soil release agents, soil repellent and soil release combination agents, and stain-resistant agents.

Soil Repellents

Soil repellents coat fibers and slow down the absorption of soils. There are two types of agents used as soil repellents, fluorochemicals and silicones. Fluorochemicals cause both water-based and oil-based soils to bead up on the surface so they can be wiped away and removed. Silicones are resistant to water-based soils but provide little resistance to oil-based soils. Silicones attract and bond with some oily soils and make it very difficult to remove the soil. Silicones should not be used as a protectant on carpets.

The primary purpose of soil repellents is to delay the absorption of soils into the fibers. Delaying soil absorption allows more time to remove soils before they become a permanent stain. However, if soils are left on fabrics treated with soil repellents for a long time, the soils may bond with the soil repellent and make soil removal very difficult.

Soil repellents work well on nylon, polyester, wool, acrylics, and cottons and cotton blends. DuPont and 3M Scotchgard are the biggest producers of soil repellents. If a silicone soil repellent is applied to a fabric that has been treated with a fluorochemical treatment, soil resistance is compromised. Before applying a soil repellent treatment, determine if the fabric has been treated and what type of product was used. Silicone treatments reduce the flame retardancy of fabrics.

Soil Release Agents

Soil release agents work opposite to soil repellents. Soil repellents make fabrics very hydrophobic—they resist water penetration. Soil release agents make fabrics hydrophilic—they more readily absorb water. By making a fabric more absorptive, detergents can easily penetrate the fabric and release the soils. Scotchgard™ Stain Release is a popular soil release product.

Soil Repellent and Soil Release Combination Agents

Since soil repellents and soil release agents work opposite to each other—one makes fibers hydrophobic and the other makes fibers hydrophilic—it was difficult to produce a product that could do both. Dual-Action Scotchgard™ by the 3M Company contains fluorochemicals and a polymer, which reverse their orientation to the fabric depending whether the fabric is wet or dry. When the fabric is dry, the fluorochemical is oriented towards the surface of the fiber to provide soil repellent properties. When the fabric is wet, the polymer, which is hydrophilic, is oriented towards the surface of fibers to make them more absorptive to cleaning products. Soil repellent/soil release agents may be applied to cotton blend and synthetic fabrics.

Stain-Resistant Treatments

Stain-resistant treatments are designed to prevent or reduce staining from dyes commonly found in foods. Kool Aid®, soft drinks, and many foods have anionic dyes that are similar to dyes used to dye fabrics. Anionic food dyes have a negative charge that bonds to fiber dye sites and can cause a permanent stain.

Stain-resistant treatments are made from sulfonated aromatic aldehyde condensation products (SAC), which produce a negatively charged surface on fibers. This negative charge repels negatively charged dye molecules. Because SAC is yellow, over-application or uneven application may cause yellowing in fabrics.

DuPont® and Monsanto® manufacture stain-resistant treatments that are commonly applied to nylon fibers. Invecta® produces a stain-resistant product for wool fabrics called Wool Shield™. Soil retardants, soil release agents, and stain-resistant treatments are applied by textile mills, retailers, consumers, and by professional cleaners. In many cases, the fabric manufacturer’s warranty is voided if the retailer or customer applies a treatment to a fabric treated by the manufacturer.

Treatments applied by textile mills are typically more effective, but all treatments will wear off from use and abrasion, and cleaning the fabric removes some of the treatment. Most treatments must be periodically reapplied by a professional to maintain their effectiveness. SERVPRO® has soil repellents and stain-resistant agents in the product line made by 3M Scotchgard™, such as Scotchgard™ Carpet & Upholstery Protector Concentrate and Upholstery & Carpet Guard Plus (#187 and #160). EZ Production Guideline Applying Topical Treatments and the SERVPRO® Professional Cleaning Products Reference Manual (#35026) have application instructions.

Fire Retardant Treatments

In some cases, fabrics must be treated with a fire retardant. Most states and municipalities require any textiles used in upholstery, draperies, or room divider partitions or textiles used for any purpose in schools, public facilities, and commercial establishments to be inherently fire-retardant or be treated to make them fire-retardant. Some fibers, such as modacrylic, are inherently fire-resistant, and textile mills treat some fabrics with fire retardants during manufacturing. However, in many cases, fire retardant treatments must be applied by the retailer, customer, or a professional company such as a SERVPRO® Franchise.

Even though a fabric has been treated with fire retardants, cleaning removes most of the treatment. After cleaning fabrics where fire retardancy is required, retreatment is normally necessary. Flame Stop (#181), is a water-based fire retardant. EZ Production Guideline Applying Fire Retardant provides step-by-step procedures for applying Flame Stop (#181).

Anti-static Treatments

In dry climates or during periods of low humidity, textiles can build up high levels of static electricity. There are several products specifically designed to reduce static electricity buildup in carpets and fabrics. These treatments act as insulators on fibers to prevent static buildup. Anti-static treatments typically last about one year. Cleaning removes the treatment, so it must be reapplied after cleaning.

SERVPRO: Science of Cleaning Part 2 of 2 4/11/2022

4/11/2022 (Permalink)

This is part 2 of 2 in a series.

pH

One of the most important concepts to understand in cleaning is pH. pH (potential of hydrogen) is a numeric scale used to specify the acidity, neutrality, or alkalinity of a water-based cleaning product. Technically speaking, pH is approximately the negative of the base 10 logarithm of the molar concentration, measured in units of moles per liter, of hydrogen ions. More simply stated, pH is the number of positive or negative hydrogen ions in a water-based product. The pH scale goes from 0 to 14, with 7 being neutral. Pure water is neutral. However, because most water has impurities, such as dissolved minerals, it will vary somewhat from a pH of 7.

Generally speaking, acids neutralize alkalis and alkalis neutralize acids. Most soils are acidic in nature, so you will find that most cleaning products are alkaline.

Acids are substances with a pH less than 7. Another word for acid is “sour.” Carbonated beverages contain carbolic acid and normally have a pH of about 4, making them mildly acidic. Vinegar contains acetic acid and normally has a pH of about 3. Mild acids will not burn the skin or cause much damage to textiles. Stronger acids such as those used in swimming pools, muriatic acid, sulfuric (battery) acid, or nitric acid will do considerable damage to skin, carpets, and fabrics. They are very dangerous if taken internally.

An alkali is any substance with a pH higher than 7. Soap has a pH of about 9, making it a mild alkali. Mild alkalis will not damage skin or fabrics. A solution of baking soda, which is sometimes used for upset stomachs, has a pH of about 10. Lye and caustic soda have a pH of about 14. These strong alkalis will burn your skin and damage textiles. Other terms for alkaline substances are “base” and “hot.”

The pH scale is logarithmic, using a base of 10. That is, a pH of 8 is ten times stronger than a pH of 7, a pH of 9 is one hundred times stronger than a pH of 7, a pH of 10 is one thousand times stronger than a pH of 7, and so on. This holds true on the acidic side of the scale. The concentration and pH of the cleaning product determines its strength.

Because of the nature of the scale, the further away from neutral a product is, the stronger it becomes in relation to the pH next to it. For example, a product with a pH of 14 is 9,000,000 units stronger than a product with a pH of 13, but the difference between a product of pH 8 and a product with a pH of 9 is only 90 units.

This concept becomes very important when we are trying to neutralize a very strong acid or alkali. For example, to neutralize an acidic condition with a pH of 2, you should use an alkali with a pH of about 12. It would take large volumes of a weak alkali with a pH of 8 or 9 to neutralize the pH of 2.

We test for pH using hydrion paper. To test a spot for pH, moisten the spot with water known to be neutral and blot the test paper in the moisture. Unexposed hydrion paper is a light tan color. When exposed to mild acids, the color changes to a darker tan or light orange. Strong acids change the paper to a dark red. Mild alkalis change the paper to light green or light blue. Strong alkalis change the paper to dark blue.

Oil-based cleaning products (dry solvents) do not have a pH. A substance must be water-based to have a pH, so pH test paper will not react to oil or grease, other than being stained by the oil or grease.

You can use a scale on the test paper container to compare against the color and shade of the exposed paper to determine the specific pH. Test all spots and areas that have been cleaned with a strong acid or alkaline cleaning product to ensure it is returned to neutral after cleaning. Leaving textiles in a strong acidic or alkaline state can damage the materials.

NOTE: Immediately rinse the area you tested and blot with a clean towel because dyes in the hydrion test paper can discolor fabrics.

Most soils are on the acidic side of the scale. Detergents are usually alkaline. The chemical action of the detergent must be balanced against the soil. Alkaline cleaning products neutralize acidic soils enabling more efficient cleaning. For example, most traffic lane pre-sprays are alkaline because most normal soils are acidic. The pH of cleaning products is manipulated to let the products do the work. Of course, if the soil is alkaline, an acidic cleaning product should be used. Below is a list of common soils and their pH.

Approximate pH Values of Soils

Biological Materials, pH

Blood, plasma, human 7.3 - 7.5

Spinal Fluid, human 7.3 - 7.5

Blood, whole, dog 6.9 - 7.2

Saliva, human 6.5 - 7.5

Gastric contents, human 1.0 - 3.0

Duodenal contents, human 4.8 - 8.2

Feces, human 4.6 - 8.4

Urine, human 4.8 - 8.4

Milk, human 6.6 - 7.6

Bile, human 6.8 - 7.0

Food

Apples 2.9 - 3.3

Apricots 3.6 - 4.0

Asparagus 5.4 - 5.8

Bananas 4.5 - 4.7

Beer 4.0 - 5.0

Beans 5.0 - 6.0

Beets 4.9 - 5.5

Blackberries 3.2 - 3.6

Bread, white 5.0 - 6.0

Butter 6.1 - 6.4

Cabbage 5.2 - 5.4

Carrots 4.9 - 5.3

Cider 2.9 - 3.3

Corn 6.0 - 6.5

Crackers 6.5 - 8.5

Dates 6.2 - 6.4

Egg whites 7.6 - 8.0

Flour, wheat 5.5 - 6.5

Gooseberries 2.8 - 3.0

Grapefruit 3.0 - 3.3

Grapes 3.5 - 4.5

Hominy (rye) 6.8 - 8.0

Jams, fruit 3.5 - 4.0

Jellies, fruit 2.8 - 3.4

Lemons 2.2 - 2.4

Limes 1.8 - 2.0

Maple syrup 6.5 - 7.0

Milk, cows 6.3 - 6.6

Olives 3.6 - 3.8

Oranges 3.0 - 4.0

Oysters 6.1 - 6.6

Peaches 3.4 - 3.6

Pears 3.6 - 4.0

Peas 5.8 - 6.4

Pickle, dill 3.2 - 3.6

Pickle, sour 3.0 - 3.4

Pimento 4.6 - 5.2

Plums 2.8 - 3.0

Potatoes 5.6 - 6.0

Pumpkin 4.8 - 5.2

When tests show a soil to be strongly acidic (1–4) or strongly alkaline (10–14), you will probably need a cleaning product with a strong pH value to neutralize the spot. To be on the safe side, however, start with mild cleaning product and work up to the stronger ones until the pH of the spot is neutralized. Always pretest; pH alone is not an indication of compatibility with the textiles being cleaned.

Stain-resistant carpets and fabrics treated with soil protectants require a detergent with a pH of 10 or less to protect the topical treatment. The SERVPRO® Franchise System uses a neutral synthetic detergent to remove the normal household soils on these textiles.

Cleaning products used for normal maintenance-type cleaning are generally between a pH of 6 and 10. The stronger cleaning products are normally used for spot removal and restorative cleaning situations, such as water, fire, or mold losses. Below is a list of some SERVPRO® cleaning products by pH.

Some SERVPRO® Cleaning Products by pH

Acids: (below pH 7)

Product Number Product Name pH

361 Thickened Bowl Cleaner 0.5-1.5

116 & 444 Rusticide 0.5-2.0

355 Stone and Porcelain Cleaner 0.5-2.0

256S Citric Acid 1.0-2.0

9951 Formic Acid 1.0-2.0

278 Oxi-Zap 1.0-2.0

470 Colorfast Jet Extraction Upholstery Cleaner 2.0-3.0

259S Brown Out Booster 4.0-5.5

181 Flame Stop 4.0-6.0

205 & 446 Fabric Rinse and Color Set 4.5-6.5

Neutral: (pH = 7)

Product Number Product Name pH

261 Liquid Emulsifier 6.0-8.0

245 & 246 SpotER 6.0-7.0

175 Vanquish 12.4

252 Shampoo Super Concentrate 6.5-7.5

114 Urine Odor and Stain Remover 6.5-8.0

408 Bright-N-Neutral Cleaner 6.0-8.0

272 Pre-Spray & Traffic Lane Cleaner 6.5-8.5

Alkaline: (Above pH 7)

Product Number Product Name pH

460 Bonnet Brite 7.0-7.8

110 Stain Scrub 7.0-8.0

154F Sporicidin® 7.0-8.0

472S Haitian Cotton Upholstery Shampoo 7.5-8.5

162 Armor Guard 7.5-9.0

187 Scotchgard® Carpet and Upholstery Protector 8.0-9.0

Concentrate

255 Showcase Cleaner and Rinse 9.0-10.0

269 Powdered Emulsifier 9.4-9.8

140 SERVPRO® Orange 9.5-11.0

257S Brown Out 10.0-11.0

111 Blood and Stain Remover 10.0-11.5

204 Glass Cleaner, Super Concentrate 10.5-11.5

268 StainZap 10.5-12.0

351 Wall and All Surface Cleaner 10.5-12.5

106 Graffiti Remover 11.0-12.0

138 SERVPRO® Green 11.0-12.5

202 Multi-Purpose Glass Cleaner 11.5-12.5

357 Industrial Cleaner 12.5-13.5

449 Ammonia Spotter 12.5-13.5

356 Fire Star 12.5-14.0

As you can see, most SERVPRO® Professional Cleaning Products are on the alkaline side, and most soils are on the acidic side.

Polarity

Polarity is another important concept in the chemistry of cleaning. Polarity refers to the electrical orientation of ions. Ions are electrically charged particles or molecules. Polarity of ionic substances can be negative, positive, none, or have both electrical charges.

Anionic (-) is a negatively charged molecule.

Anionic molecules are effective in emulsion of oils and have a tendency to foam. They are the most compatible with stain resisters on fabrics.

Cationic (+) is a positively charged molecule.

Cationics are most often found in deodorants, fabric softeners, anti-static formulations, biocides and bacteriostats. They are not compatible with fabric stain resisters and make a jelly-like substance when mixed with an anionic detergent.

Nonionic (o) has no electrical charge.

Nonionics are usually compatible with anionic and cationic detergents. They are good wetting agents.

Amphoteric (+ or -) molecules have both charges.

Amphoteric molecules can carry either charge, based upon the pH of the solution they are in. Amphoterics are primarily used in the textile dye process.

Just as in a magnet, like electrical charges repel and unlike charges are attracted to each other. A negatively charged ion is attracted to a positively charged ion. This concept is used to increase the power of cleaning products.

The reason polarity is so important in cleaning is because it explains solubility. Most cleaning involves the dissolving of soils into a cleaning product. Polarity and ionization are the chemical properties that make it possible for one substance to dissolve or be suspended in the other.

When soils are dissolved in a cleaning product, the electrical forces of the two (soil and cleaning product) are attracted to each other. The stronger the attraction between soil and cleaning product, the more easily and quickly the dissolving action takes place.

Consider what happens when a solid is dissolved in a liquid. In a solid, molecules are arranged in a very regular pattern. This means the attractive forces of the molecules are very strong. For solids to dissolve, the molecular forces of the dissolving solution must be strong enough to break the bond of the molecular forces holding the solid together.

Water, often called the “universal solvent,” dissolves many substances. A water molecule consists of two positively charged hydrogen atoms held together by one oxygen atom with a -2 negative charge. Opposite ends of the molecule carry opposite electrical charges (this is called a “polar molecule”). Water molecules have a positive and a negative pole. This molecular polarity makes water particularly useful in cleaning because it can dissolve many substances.

An example will illustrate this molecular polarity of water in action. When salt dissolves in water, a positively charged sodium ion (Na+) is surrounded by molecules of water with their negative ends directed at the sodium. Negatively charged chloride ions in salt (Cl-) are surrounded by molecules of water with their positive ends directed at the chloride. The salt ions are surrounded by water molecules and are “caged.” This cage of water molecules helps neutralize or insulate the charge of the sodium and chlorine molecules to keep them from being attracted to each other. Without this “insulation” they would rejoin, crystallize, and fall out of solution.

Solutions made up of nonpolar molecules, lacking either positive or negative charges, cannot dissolve ionic solids. Nonpolar molecules cannot break the solid apart and cannot insulate the ions of the solid from each other. When ionic solids are in solutions of nonpolar molecules, they attract each other, separate from the solution, and recrystallize as solids.

Substances similar in molecular attractive forces tend to be soluble in one another. Remember the general principle “Like dissolves like.” Polar molecules dissolve other polar molecules and non-polar molecules dissolve non-polar substances.

Some general relationships exist between pH and polarity. Acids are usually cationic (+) and alkalis are usually anionic (-). Acids have an excess of positively charged hydronium ions (single hydrogen atoms), and alkalis have an excess of negatively charged hydroxyl molecules (an oxygen atom combined with a single hydrogen atom). When you neutralize an acid with an alkali, the excess hydrogen atoms in the acid combine with the hydroxyl molecules to form water (H20) and a salt. This makes it easier to remove the neutralized soil, and the neutral state prevents damage to fabrics and carpets.

Cationics are not compatible with stain-resistant fabrics and carpets. Using a cationic product can neutralize the stain-resistant treatment and void the warranty on the material.

This brief discussion shows how important the chemical action element is to effective cleaning. Imagine if we had no detergents or solvents. How clean would your hair and body be without shampoos and soap? No amount of scrubbing with plain water would give you that clean feel you get after using soap and shampoo in a quick shower. Our homes, furnishings, rugs, drapes, and upholstery need chemical help to look and feel their best.

Temperature

The fourth element of cleaning is temperature. Increasing the temperature of a cleaning product increases the speed of the chemical action between the solution and the soils. Heat makes molecules move faster and, therefore, clean more quickly. Of course, each cleaning product and method has an appropriate temperature. You could get products too hot to use safely or hot enough to damage the textiles being cleaned.

Some cleaning products can be rendered ineffective by too much heat, such as product #114, Urine Odor and Stain Remover, which is an enzymatic cleaner. Follow the EZ Production Guidelines, the SERVPRO® Professional Cleaning Products Reference Manual (#35026) and Safety Data Sheets for each cleaning product and method, and you will get the best results.

Heat has several effects in cleaning. Most soils become more soluble as the temperature rises. Heat puts matter in motion. Increased motion keeps dissolved particles from sticking. They bounce off each other and spread out in the cleaning product.

Heat reduces surface tension. This allows cleaning products to penetrate easier and speeds up suspension of soils. Increased temperature helps destroy living organisms. Heat is a common means of controlling microorganisms.

SERVPRO: Science of Cleaning Part 1 of 2 4/4/2022

4/4/2022 (Permalink)

This is part 1 of 2 in a series.

A good way to remember the elements of soil suspension is to use the first letters from each to form the acrostic TACT. It is necessary to have all four elements. If you decrease one, you must increase another to keep the effectiveness of your cleaning process.

Time

The time element of soil suspension is referred to as dwell time. Dwell time is the amount of time the cleaning product must be in contact with the soils to properly dissolve and/or emulsify them. If adequate dwell time is not allotted, the results of the cleaning process can be less than desirable.

Dwell time varies from product to product and from cleaning method to cleaning method. Always refer to the product label and the SERVPRO® Professional Cleaning Products Reference Manual (#35026) and follow the SERVPRO® EZ Production Guidelines Manual (#35712) to determine proper dwell time.

Agitation

The second element of soil suspension is agitation. Agitation refers to mechanical agitation. This can be accomplished by moving the fibers being cleaned, the cleaning product, or both. This is achieved by water pressure, oscillating or rotating brushes, sonic vibrations, scrubbing, wiping, or any other force available as part of the cleaning process. For example, hot water extraction uses water pressure, airflow, and the motion of the wand to agitate the fibers.

For proper cleaning to occur, soils must be dislodged from the surface they are attached to. Once the soil bond is broken, the soils can be suspended and removed. Agitation is often the most effective way to dislodge soils. Additional agitation may be needed in heavily soiled areas. Agitation helps to lift matted fibers and distributes the cleaning product evenly throughout the textile.

Be cautious with the amount of agitation used on some textiles. Some weaves are very delicate and some types of fibers are easily damaged by aggressive agitation. Care must be taken to prevent damage to the fabric.

Chemical Action

The third element of soil suspension is chemical action. There are numerous chemical actions that take place during the cleaning process. The three most important are detergency, pH, and polarity.

Detergency

The word detergent comes from the word deterge, which simply means “to clean”; therefore, anything that cleans is a detergent. Detergents can be water-based or oil-based. Water-based detergents have the desired property of being soluble in water and at the same time being able to emulsify oily soils.

Following are some terms used to describe solubility. Hydro means “water”; lipo means “oil.” Phobic means “fear” and philic means “love.”

Hydrophilic—water-loving

Hydrophobic—water-fearing

Lipophilic—oil-loving

Lipophobic—oil-fearing

For example, when a substance will not dissolve in water, it is called hydrophobic, and when it readily dissolves in water, it is hydrophilic. Detergents bridge the gap between the hydrophobic oily soils and water.

Soap has been around for hundreds of years, but prior to the 1800s, it was considered a luxury. The general idea before the 1800s was that soap was not needed—“Sweat kept a man clean.” After the industrial age, soap became a necessity to wash off the smoke and grime of the great industrial cities.

Soap is made by reacting animal fats with water and a strong alkali (base) such as lye or caustic soda. The reaction between the strong alkali and fats releases an ion that has a negatively charged head connected to a long hydrocarbon chain. This process is called saponification. You can experience this when a strong alkaline product comes in contact with your skin. Your skin feels slick and hot as the oils on your skin are turning into soap.

The hydrocarbon chain or tail of soap resembles the hydrocarbons found in oil, gasoline, grease, and animal fats. This tail will not dissolve in water, but it will dissolve other similar hydrocarbons like grease and oil. The head of the soap ion is attracted to and surrounded by water molecules. The tail breaks oily soils apart and holds them within the detergent. They then become an emulsion and can be flushed away.

Soap has some drawbacks. If not thoroughly rinsed, soaps will leave a sticky residue that can cause resoiling. When soap combines with hard water (water that contains mineral ions such as calcium or magnesium), it forms insoluble salts. This stops the cleaning action and forms a scum. Since most water is “hard” to some degree, this is a real problem.

In 1933, Proctor and Gamble® developed synthetic detergents that work well in hard water and leave fewer residues, limiting resoiling. In detergents, the electrostatic states can be more varied than in soap. The ions of detergents can have positive heads or negative heads (be either cationic or anionic). Some are bipolar compounds that have both a positive and a negative end.

They act as water softeners and remain stable in hard water. The use of soft water improves the effectiveness of the cleaning products.

Part 2 is coming soon!

What is fire restoration cleaning? 3/30/2022

3/30/2022 (Permalink)

Insurance policies normally distinguish between Structure and Contents, so restorers commonly separate Structure and Contents when scoping and estimating a fire loss. Restorers also clean structure and contents separately. In some situations, contents are moved out of the structure and cleaned at a separate location. When cleaned on-site, contents are moved to a clean area of the structure for cleaning.

What Is Structure?

Structure is considered any part of a structure that is permanent. Items are called structure if they are permanently attached to a building. For example, the framework of a building including walls, ceilings, floors, attached floor coverings, doors, and windows are structure. Other items might be called structural components, such as cabinets, light fixtures, the heating and cooling system (HVAC), and bath fixtures. An easy way to distinguish structure from contents is to imagine turning the building upside down and shaking it; what falls out is contents and what remains is structure.

What Is Fire Restoration Cleaning?

The fire damage restorer, the carpet cleaner, and the building maintenance janitor all perform cleaning. The restorer’s cleaning task, however, is slightly different from the task of the other two cleaning professionals. The restorer faces a unique situation—a building damaged by fire and smoke. The task is to remove the damage and return the building to the way it was before the fire. The industry describes this task as restoring the building to preloss condition.

Cleaning to preloss condition means removing the effects of the fire damage. The restorer will remove smoke residues from interior and exterior surfaces of the building. The residues will often give off smoke odors, so the restorer must also deodorize to rid the building of the malodors. The fire possibly damaged some parts of the structure so badly they cannot be returned to preloss condition, so the restorer will dispose of structural items that are blistered by heat or charred by flame.

Fire restoration cleaning is a unique form of cleaning in which the goal is returning items to a preloss condition. The restorer determines what items can be restored and what items must be replaced. The restorer identifies what items do not need any restoration and estimates the odds of restoring items that are questionable. The restorer will identify for the customer and insurance company any conditions that likely existed before the fire occurred, since fire restoration cleaning does not mean cleaning structure to a better condition than it was before the fire. Preexisting damages or conditions do not need to be addressed as part of fire restoration, but should be recognized and documented.

Methods of Structural Cleaning

Before cleaning structure, the restorer tests to determine the appropriate cleaning method. Appropriate means a method that will effectively remove the residues from the surface or material without damaging the surface or material itself. One goal of testing is to categorize materials as washable or non-washable:

Washable: Materials that can be wet cleaned. Applying a water-based cleaning product to the material will not damage the material.

Non-washable: Materials that cannot be wet cleaned. Applying a water-based cleaning product to the material could result in additional damage, so the material must be cleaned by a dry cleaning method.

The type of residues on a material may also determine the cleaning method. Oil- or grease-based residues will require a dry solvent cleaning agent, even though the material being cleaned would not be damaged by water-based products.

Emergency Services for Structure

Restorers provide emergency services to protect both the loss site and human health. A restorer’s immediate objectives are (1) to prevent fire and smoke damages from causing additional damage to the property, (2) to provide a safer work site for people who enter the structure, and (3) to prepare the site for mitigation and restoration work to begin. The restorer may perform a variety of emergency services to meet these needs.

Emergency services play a different role for fire losses than for water losses. The following defines the benefits of emergency services:

Since every fire loss is unique, the types of emergency service activities will vary from one job to the next, but might include some of the following:

Conduct building inspections. Evaluate the loss site for any safety or health hazards.

Board up the structure. Secure the property to prevent intrusions.

Dry the structure. Water is often used to extinguish a fire. Extract excessive water, set up drying equipment, and monitor humidity and moisture content levels.

Establish emergency electricity. Arrange for a temporary power source to provide electricity to the jobsite. Electricity is needed for lighting and heat.

Deodorize the affected areas. In rare situations, the degree of smoke odors present may require deodorization to make the structure more habitable. The method of deodorization might be thermal fogging or the use of air scrubbers.

Initial cleaning. In some situations, initial cleaning is advantageous. If occupants are moved out of the structure, their personal contents may be cleaned for use in their temporary housing. If restoration does not begin immediately, initial cleaning may prevent additional damages from soot residues. Pre-clean carpets and furniture to remove the heaviest soot. Wipe acidic soot residues from porcelain and metals. Remove charred materials that remind occupants of the fire loss.

Pest extermination. Exterminating roach infestations may be needed before Franchise employees can begin packing, inventorying, or cleaning. Contents being relocated to a warehouse may in turn infest the warehouse and other customers’ contents.

Advising Occupants About Emergency Steps

Most occupants of fire-damaged residences feel their homes are not just homes, but rather a treasure chest of memories. When their home is damaged, people naturally ask themselves, “What can I do to help?” They may attempt to clean some portions of the building or contents on their own. Sometimes the wrong cleaning action by an occupant can hinder the effectiveness of professional restorative actions by restorers. Inappropriate cleaning may cause permanent damage. Advise the occupants of Do’s and Don’ts they should follow to make sure their personal efforts are positive steps toward restoring their home or building.

Do’s and Don’ts

Don’t attempt to wash any walls.

Don’t attempt to clean carpet or upholstered furniture without first consulting a professional restoration service.

Do place dry, colorfast towels or old linens on carpet and upholstered furniture to limit the potential for further damage.

Do limit the movement in the house to prevent soot particles from being embedded into upholstery and carpets.

Do keep hands clean. Soot on hands can impregnate upholstery, walls, and woodwork, causing more damage.

If electricity is off, do empty the freezer and refrigerator completely and prop doors open. This prevents the food from leaving odors in the appliance.

Do clean and protect chrome on kitchen and bathroom faucets, trim, and appliances with a light coating of lubricant.

Don’t operate any electrical appliances or equipment until they have been cleaned and checked. Smoke residues can be conductive.

Don’t send clothing with smoke residues to dry cleaners not experienced in cleaning fire-damaged garments. Inexperienced efforts may result in setting residues or odors.

Do wash plants on both sides of leaves with water.

If the HVAC system was operating during the fire, do change the furnace filter and tape folded pieces of cheesecloth over air registers.

Also advise occupants of steps to protect their safety. They should not use any canned or packaged food or beverages that may have been stored close to fire, heat, or water. Cosmetics or medications may have been contaminated and should not be used.

Emergency Service Procedures

The type of emergency services needed depends on whether occupants are to remain in the building during restoration procedures, or if they are relocating while the restoration occurs.

When Occupants Remain in the Structure

An adjuster may request a restorer to provide emergency cleaning when occupants are to remain in the structure after a fire damage. The emergency cleaning makes part of the building “livable” and saves the adjuster the costs of placing the occupants in temporary housing (known as ALE or Additional Living Expenses). Emergency procedures might include the following:

Deodorization if strong odors are present, such as those from a protein fire.

Immediate cleaning of any areas of the home the family will need to utilize while remaining in the structure. Such areas might be the kitchen, a bathroom, and a bedroom.

Laundry/dry cleaning services by a laundry or dry cleaner qualified to clean smoke-damaged garments. Have occupants identify clothing needed immediately.

Containment. If only a portion of the structure has been damaged, seal off the affected areas and advise the occupants to limit movement in those areas.

When Occupants Vacate the Structure

Occupants are often vacated from a structure when fire damages are more severe. This situation necessitates a different set of emergency procedures.

Secure the property. Perform a board-up (see the next section) or other action necessary to protect the property.

Restore power to the structure after addressing electrical safety issues (such as bare electrical wires).

Check for any loss of stability or integrity to structural components (such as floor joists or roof trusses).

If water was introduced into the structure by a sprinkler system or by the firefighting efforts, perform water mitigation procedures. See the SERVPRO® Water Damage Restoration Manual (#35023).

Restore heat to the structure during winter months to prevent freeze damage.

If unable to restore heat, protect plumbing and sewer lines from freezing. Turn off the water source and, if possible, drain water lines and fill toilets and drains with a mobile home type antifreeze.

If unable to restore power, advise customers to remove food from refrigerators and freezers to prevent damage from food spoilage.

SERVPRO Principles of Carpet Cleaning: What Makes Us Special? 3/28/2022

3/28/2022 (Permalink)

Cleaning is the process of properly removing soils without damaging or altering the appearance of the fibers or fabric. This definition is true of all cleaning, whether you are cleaning carpets, upholstery, walls, or any other surface. The six principles of effective cleaning are the following:

Remove dry soil.

Identify the surface.

Identify the type of soils.

Suspend the soils.

Remove the soils.

Dry the surface.

To understand these principles of cleaning, we need to begin with some basic physics. The mediums used to release and transport soils from a surface in the cleaning process are air and/or fluids. As they flow on, in, or through the materials being cleaned, they carry suspended particles with them. Air and fluids make effective cleaning possible if you manage them so they transport soils and contaminants where you can dispose of them properly. Together, air and fluids provide the mediums most commonly used for cleaning—vacuuming, extracting, dissolving, and emulsifying.

Remove Dry Soil

Studies show that approximately 74 to 79 percent of the soils found in textiles are what is called dry particulates. These dry particulates are made up of various things, such as skin cells, hair follicles, and dust mites. These dry particulates are easily removed when they are dry and become very difficult to remove once they become wet. All effective cleaning methods should begin by trying to remove as much of these dry particulates as possible. Using a vacuum or a dry cleaning sponge are two of the most commonly used dry soil removal methods. Vacuuming is very effective for most textile cleaning situations, but if the textiles were involved in a fire loss, the dry cleaning sponge may be more effective.

Identify the Surface

This involves determining if the surface to be cleaned is porous or nonporous and if the surface is natural or synthetic. All textiles are considered to be porous, so the first part is easy. The second part, trying to determine if the textile is natural or synthetic, is a bit harder and is a critical step in determining the proper cleaning method. All textiles are manufactured using fibers, and these fibers can be natural, synthetic, or a combination of natural and synthetic. Each type of fiber has their own advantages and disadvantages; see the chapter on fibers and fiber manufacturing for a complete list of the various fibers and their characteristics. Natural fibers tend to shrink and transfer color and, in the case of cellulosic fibers, can have cellulosic browning. When cleaning textiles with natural fibers, careful pretesting must be completed before using a wet cleaning method. Synthetic fibers do not have these characteristics and usually respond best to a wet cleaning method. Many fabrics are created with a blend of several different fibers and these can be a challenge for a SERVPRO® Franchise Professional. There are three basic tests that can be performed to help determine the type of fiber.

Burn Test

Each type of fiber has distinguishing characteristics when a sample is burned. Based on the flame, odor, ash, and smoke, a SERVPRO® Franchise Professional will be able to determine the type of fiber.

Chemical Test

Some fibers are dissolved by specific chemicals. Nylon is dissolved by formic acid, wool is dissolved by chlorine bleach and acetate is dissolved by acetone. A SERVPRO® Franchise Professional will be able to use these chemical tests to help them identify the type of fiber.

Specific Gravity Test

This test involves taking a sample of fibers and placing them in a cup of water and letting them become saturated. Olefin is the only fiber with a specific gravity less than 1, and only Olefin will continue to float even after being saturated in water.

For additional information about these tests and the specific steps to complete these tests, see the chapter on pretesting.

Identify the Type of Soil

Soils fall into two basic categories, water-based and oil-based. The basic idea is that if a soil is water-based, the soil will be easily removed with a water-based cleaning product, and if the soil is oil-based, the soil will be easily removed with an oil-based cleaning product.

Suspend the Soils

Soil suspension is accomplished using the four elements of cleaning; for more information see the “Elements of Cleaning” section. Soils that adhere to fibers and were not removed from the textiles during the dry soil removal step must be suspended within a cleaning product before they can be removed. The cleaning product is applied to the textile and agitated to help it penetrate and loosen soils. When selecting the cleaning product, you must first identify the type of soil and test the surface you are cleaning to ensure the textile will not be altered or damaged. Soils are suspended within the cleaning product in two ways, dissolving and emulsifying.

Dissolving

The definition of dissolve is to become a liquid, such as sugar being dissolved by water. When a soil is dissolved by the cleaning product, the soil is suspended in the cleaning product as a liquid. Any substance that dissolves another substance is a “solvent.” Water is considered the “universal solvent,” since it dissolves more substances than any other. Some soils are water-soluble and some are oil-soluble. For example, sugar easily dissolves in water, but oil or oil-based paint will not dissolve in water. The type of soil and the surface it is on will determine whether we dissolve it using a water-based cleaning product or an oil-based cleaning product. Oil-based cleaning products are petroleum derivatives, also called dry solvents, and their chemical structure is similar to oily soils, enabling them to dissolve oil-based soils. This principle is “Like dissolves like.” Substances that do not dissolve in either water or oil are considered to be insoluble.

Emulsifying

Emulsifying is the process of creating an emulsion. An emulsion is the uniform distribution of one liquid in another without formation of a solution. Oil and water will not mix, but by using an emulsifier (detergents), a connecting link is made between oil and water molecules, allowing them to be evenly distributed in the cleaning product.

Remove the Soils

In textile cleaning, this is referred to as the rinse step. The cleaning product and suspended soils are removed. Depending on the cleaning method, rinsing may occur before or after drying. Hot water extraction uses wet vacuum extraction; other methods use a spin pad that absorbs the wet solution. Proper rinsing depends upon pressure, absorption, agitation, airflow, or water lift to penetrate the textile and extract the cleaning product and suspended soils.

Waste Water Disposal

Always follow any state, provincial, or local regulations when disposing of waste water. Requirements differ from state to state, providence to providence, and may even be different municipality to municipality. In most cases, waste water from textile cleaning may be disposed of through the commode or a utility sink into a sanitary sewer system.

Following are some general guidelines for waste disposal:

Do not dispose of dry solvents (oil-based products) into a sewer or septic system. All oil-based waste must be collected and disposed of at an approved disposal site.

Do not dispose of any cleaning wastes into a storm drain or gutter.

Do not dispose of any cleaning wastes into a septic system.

Waste water from textile cleaning, other than dry solvents, should be disposed of into a sanitary sewer system. Some municipalities require a permit to dispose of cleaning wastes into treated sewer lines.

Water with biohazards (medical hazards, human blood, or tissue) should be handled by a biohazard disposal firm. Check with local, state, or provincial authorities.

Dry the Surface

Drying is the process of removing the remaining moisture from the fibers so they can return to their normal appearance and texture. Drying prevents the fibers from attracting and holding additional soils and prevents the growth of microorganisms.

Drying time varies depending on the amount of moisture used in the cleaning process and the prevailing temperature and humidity conditions. All textiles should be dried as quickly as practical. Drying natural fibers or non-colorfast fabrics is essential since they may be more prone to problems associated with prolonged drying. Drying requires air movement, heat, and low humidity. Air movement may be achieved by natural air flow or by using air movers. Airflow can be enhanced by opening doors and windows or by operating ceiling fans or the HVAC system. The rate of evaporation increases with heat, so opening doors and windows on cold days may not be appropriate. Rooms should be kept at 72 degrees or higher.

Humidity has a significant effect on the rate of evaporation. Relative humidity over 60 percent slows drying time because the air is approaching saturation. On humid days it will take longer for textiles to dry, so additional drying techniques may be required.

SERVPRO: Deodorizing and cleaning smoke damaged surfaces 3/23/2022

3/23/2022 (Permalink)

Deodorizing through Chemical Changes

Ozone is a colorless to pale blue gas consisting of highly volatile O3 molecules. When ozone molecules contact odor-causing molecules, they oxidize the odor molecules, neutralizing them and breaking them down to smaller, less offensive materials.

Dislodging Soils by Mechanical Action

In fire damage restoration, various kinds of mechanical actions produce friction to agitate and loosen smoke residues. For some smoke conditions, mechanical action may be sufficient to remove residues without applying a cleaning product. Light concentrations of non-greasy smoke particles, as sometimes produced by a dry type of smoke, may be cleanable from nonporous surfaces through mechanical action. An example might be removing a light soot from a glossy painted surface with dry cleaning sponges.

Mechanical Actions for Mild Agitation

Some mechanical actions produce only mild agitation and are safe to apply to almost all surfaces.

o Feather duster—Excess residues on hard-

surface furniture might be removed just by

dusting.

o Brushes—Paint brushes of various sizes and

softness are useful for brushing residues from

decorative or ornamental areas of hard-surface

furniture.

o Vacuum—Heavy deposits of loose smoke

particles and smoke webs can be vacuumed

from wall and ceiling surfaces. Use the cleaning

brush attachment to agitate residues from the

surface.

o Compressed air—Loose soot residues may be blown from electronic equipment by using regulated compressed air. Be careful to control the amount of air pressure applied to surfaces and not allow the air blast to blow particles into crevices or under edges or moldings of the item being cleaned.

Mechanical Actions for Medium Agitation

o Dry Cleaning Sponge—Rubber sponges used to remove loose soils. As the dry cleaning

sponge is pulled across a soiled surface, soils transfer to the sponge because of friction

and the porous nature of the sponge. Dry cleaning

sponges are not effective in removing

greasy smoke residues—they tend to

smear them—but are incredibly effective

on dry smoke residues.

o Dusting Cloths—Dusting cloths treated

with a light mineral oil that attracts light

soot and dust.

o Crumbly Cleaner works like an eraser absorbing pencil graphite from a paper surface.

As Crumbly Cleaner is rubbed on a surface, it self-destructs and the pieces of the cleaner absorb soils from the surface. The Crumbly Cleaner is most effective in removing dry smoke residues from flat-painted surfaces or loose smoke residues from paper surfaces or from art paintings like watercolors or acrylic oils. Glossy surfaces do not provide enough friction to break up the cleaner, so the cleaner smears residues rather than absorbing them. Crumbly Cleaner will not remove greasy residues. Drop clothes are needed to catch the mess created as the Crumbly Cleaner breaks apart.

o Cleaning Towels—A clean, white towel used to apply

wet cleaning solutions. Towels help prevent streaking of

a surface. They also absorb and remove soils and

moisture from the surface.

Mechanical Actions for Heavy Agitation

Several tools are capable of producing heavy amounts of agitation.

o Abrasive Powders provide different degrees of agitation depending on the product. Liquid Crème Cleaners like Stain Scrub (#110) contain a mild abrasive. Rub with the grain when applying to stainless steel. When cleaning high-gloss surfaces, apply Liquid Crème Cleaners sparingly with a damp sponge and rub gently to avoid scratching the surface.

o Sandpapers and steel wool come in a variety of grades, each grade offering greater or lesser amount of abrasiveness. The grade 0000 steel wood pad is extra fine.

o Roto pads and brushes. Various types of pads can be attached to the drive block of the Roto. The rotating pads and brushes agitate, buff, or polish flooring surfaces.

o Blast Cleaning involves using either compressed air or rotary blasting equipment to blast some type of media against the soiled surface. Several different types of media are used in Blast Cleaning, including sand, baking soda, CO2, dry ice, and ground corn cobs. The amount of agitation depends on the size and shape of the media and the speed at which the media is blasted against the soiled surface.

Controlling Application of Cleaning Products

The restorer can vary the aggressiveness of cleaning by controlling the application of the cleaning product. Some materials might suffer damage if exposed to heavy concentrations of product. By utilizing different techniques, the restorer controls the amount of product applied.

Absorption

Some surfaces or materials may be too fragile to withstand aggressive agitation or a direct application of either water-based or solvent-based cleaning products. These materials might be cleaned safely by absorbing residues from the material.

Absorbent powders clean through absorption. Soils and residues absorb into the powder and are extracted or vacuumed from the surface along with the powder. Absorbent powders can be effective at removing soils from porous surfaces such as concrete, marble, brick, upholstery fabrics, carpets, and draperies.

Powders are sometimes used in conjunction with solvents or other cleaning agents. The soils are treated first with the solvent or cleaning agent, then absorbent powders are applied to the treated area. When the area is dry, the surface is vacuumed. In other situations, solvents may be mixed with the absorbent powders. For example, Stain Absorb Powder (#109) can be mixed with Solvent Spotter (#107) to make a slurry of thin paste consistency. The paste is applied and allowed to dry before being vacuumed off.

Surface Techniques

Surface techniques prevent the material from being saturated with cleaning product. By limiting the amount of cleaning product, surface techniques avoid overwetting a material and allow a surface to dry quickly.

o Spray and wipe. The cleaning product is sprayed lightly or misted onto the surface, then the surface is wiped with a dry cleaning towel. This technique is used for cleaning hard-surface contents and furniture. After cleaning smoke residues from appliances, apply Glass Cleaner, Ready-to-Use (#208) with the spray-and-wipe technique to leave a shine.

o Foam cleaning is appropriate for cleaning materials that could be damaged by excessive moisture of cleaning products. By cleaning with foam generated from the cleaning product, the technician applies less moisture to the surface than when cleaning with the liquid cleaning product itself.

Foam cleaning is effective for shampooing upholstery. Dip a natural sponge into Shampoo Super Concentrate (#252) and squeeze most of the moisture out of the sponge. Squeeze the sponge several times until a lathery foam develops. An alternative is to use a pump-up sprayer to generate a foam that is dryer than foam from shampoo in a bucket.

Saturation Techniques

The advantage of saturation techniques is applying a greater amount of cleaning product on the material. This allows for more dissolving action from the product and for more extraction of residues and odors from the surface. The use of more cleaning product increases the risk of overwetting, color loss, or other changes in the material, so effective drying is important.

o Hand wash and rinse. Wet clean by immersing cleaning towels in a bucket of surface

cleaning solution and wringing excess solution back into the bucket.

After the wash step, rinse with a cleaning towel immersed in a bucket of rinse solution. Finally, towel-dry the cleaned areas.

o Upholstery Cleaning Machine wash and rinse. The Upholstery Cleaning Machine applies water-based solutions for wet cleaning or solvents for dry cleaning. Wet cleaning processes are generally more effective in cleaning heavily soiled fabrics than dry cleaning. Some fabrics, however, are sensitive to water-based products and must be cleaned with a solvent. The Upholstery Cleaning Machine allows for more agitation than hand cleaning, and rinses and vacuums emulsified or dissolved soils from the fabric.

Immersion Techniques

The immersion technique allows for the greatest application of cleaning solution, since the material is immersed in the cleaning agent. With immersion, the restorer controls the quantity and temperature of the cleaning product, as well as the time the material is immersed. The technique is limited to contents items small enough to be placed in a tank or machine.

o Ultrasonic Cleaner. Ultrasonic cleaning uses sound waves to form and instantaneously implode millions of tiny vapor bubbles. The energy produced by the collapsing bubbles makes an efficient cleaning process to remove residues.

Restorers can control the amount of product applied. The amount utilized varies based on the selected cleaning technique—spraying, saturating, or immersing.

How do I know SERVPRO made it clean? 3/21/2022

3/21/2022 (Permalink)

Types of Clean

The SERVPRO® Franchise System has further defined clean as a standard every SERVPRO® Franchise Professional should achieve for each customer. The SERVPRO® Franchise Professional should be able to explain cleaning results to their customers by using the SERVPRO® brand’s types of clean. Following are the six types of SERVPRO® Franchise System clean:

Looks clean

Smells clean

Feels clean

Stays clean

Dries fast

Is sanitized

Ask any SERVPRO® Franchise Professional what they sell and they will probably answer “Service! We are the SERVice PROfessionals.” While this is true, the “product” the SERVPRO® Franchise System is actually selling is CLEAN. Unlike most businesses that sell tangible items, such as parts or merchandise, the SERVPRO® System is selling a concept or, more accurately, a perception. The SERVPRO® cleaning products, equipment, training, and procedures are all part of the process that provides CLEAN. Without the practical and technical knowledge of cleaning, SERVPRO® Franchise Professionals cannot define the advantages and limitations of production services, produce the service, or explain the benefits of using a SERVPRO® Franchise.

Looks clean. “Looks clean” refers to the appearance of the item after cleaning. Are stains removed? Is heavy soiling still visible? Are fibers standing erect or still matted? Is it brighter? Does it look “better”? “Looks clean” is a comparison between the before and after. There must be a visible difference for the customer to be satisfied. When cleaning worn and damaged textiles, prequalify results with customers to make sure they understand cleaning cannot reverse wear or physical damages.

Smells clean. “Smells clean” refers to both the addition of pleasant odor and the absence of offensive odors, called malodors. The basic principle of deodorization is to remove the source of odors. SERVPRO® cleaning products leave a pleasant, short-term fragrance. No fragrance lasts forever, but effective cleaning can prevent the odor from returning. The initial impression is that “it smells so fresh and clean!” With the addition of various deodorizers to cleaning products, specific malodors can be eliminated, and a specific after-fragrance can be added as part of the cleaning process. The psychological effect of a positive smell after cleaning is that things look cleaner if they smell good.

Feels clean. What does clean feel like? How does your hair feel if it is freshly washed? Soft, smooth, luxurious, untangled, and not sticky, stiff, or matted. Fibers should feel that way too. The “hand” (feel) should be soft, luxurious, and inviting. Fibers should feel “squeaky clean.” Some fabrics, such as cotton velvets, require grooming immediately following cleaning to restore a soft hand and protect the appearance of the fabric. Badly worn fibers are not going to respond as well, but there will be an improvement. Looks and smells contribute to the psychological impact of “feels clean.”

Stays clean. “Stays clean” is measured and compared to previous services or expectations. Satisfaction of this definition is difficult to achieve. Stays clean is something the SERVPRO® Franchise Professional must qualify. For instance, with three kids and a dog in the house, carpets, upholstery, and draperies are not going to stay clean very long without application of a fiber protector and proper maintenance between cleanings.

Proper cleaning to satisfy the “stays clean” definition requires the correct method of cleaning be selected and properly performed for each textile. Soils and residues must be removed, and thorough rinsing is required. In many cases, application of a fiber protector will be necessary for the fibers to stay clean.

Customers need to understand that textile cleaning should be performed before the fabric becomes heavily soiled. When a fabric becomes heavily soiled, it is very difficult to return it to a satisfactory appearance. Customers are really not saving money by waiting long intervals between cleanings. They may be ruining their fine upholstered furniture, carpets, and draperies.

Dries fast. “Dries fast” is a tangible, measurable benefit. Drying time is relative, and only becomes a negative factor if it interferes with the lifestyle of the customer or ruins the textile. Fibers that do not dry quickly can develop some very real and damaging problems. Color bleeding is much more likely if upholstery and draperies are wet for a long period, and microorganisms may begin to grow and cause odor issues. Fabrics deteriorate and lose their strength. Seams can become weak and fail.

If a customer cannot use their room or furniture, the textiles did not dry fast enough. Few customers are willing to wait for a long time to use upholstered furniture, or walk on the carpets in their home or office. Getting fibers to dry fast can be a real advantage and requires proper application of the appropriate cleaning method.

Is sanitized. “Sanitized” is a definition of clean that is becoming more important in both homes and businesses as the public becomes more aware of indoor air quality (IAQ) issues. A sanitary condition is closely related to “smells clean,” since sanitizing relates to the reduction of microorganisms. Remember the definition of sanitary is a safe, healthy environment to live in. Cleaning for health is an important benefit many customers do not recognize until you point it out to them. Clearly define your services in terms of health benefits. When carpets, upholstery, and draperies are regularly cleaned, air quality is better, health is protected, and expensive furnishings last longer.

The six types of clean are the true foundation of the SERVPRO® Franchise System services and products. They enable a SERVPRO® Franchise Professional to properly understand and explain to customers what is needed to provide the total concept of clean for their benefit.

SERVPRO: Chemical cleaning action for fire and smoke damage 3/16/2022

3/16/2022 (Permalink)

Principles of Cleaning

The procedures for cleaning smoke residues follow basic principles.

o Find residues.

o Identify the type of residues.

o Identify the type of surface the residue is on.

o Capture residues in dry particulate form or in solution.

o Remove the residues.

o Properly dispose of residues.

Finding and Identifying Residues

The estimator inspects and tests for smoke residues to evaluate the extent of damages and determine what cleaning services are needed for restoration. Besides the estimator’s inspection, the restoration technician should pretest particular items to determine the best restoration procedure. By inspecting and pretesting, the estimator and technician locate residues, identify the type of residues, and determine the types of surfaces to be cleaned.

Capturing and Removing Residues

Residues must be captured before they can be removed. Restorers use air and fluids to release and carry soils away. Air and fluids carry suspended particles with them on contact. Vacuuming and dissolving are two ways to contact soils and carry them off to be disposed of.

Vacuuming

Smoke residues contain solid particles consisting mostly of carbon. Dry particles that are attached loosely to surfaces may be removed by vacuuming. Moisture contacting the particles can cause them to be absorbed by the surface and be difficult to remove. Always try to vacuum dry smoke residues from a surface before applying wet cleaning products.

Dissolving

Residues and soils that are not loose particles must be dissolved before they can be removed. Dissolving the residues and loosening their bond with the surface allows them to be suspended in a cleaning product and flushed away as the cleaning product is rinsed or extracted from the surface.

The type of soil and the type of surface are two main factors in dissolving soils. Some soils are water-soluble while others are not and require use of a solvent-based cleaning product. The

type of surface must be considered to preserve the material being cleaned. Some surfaces can be damaged by water, while others are damaged by solvents.

The three steps of dissolving are wash, rinse, and dry.

o Wash—Apply a cleaning agent to the surface and agitate it to penetrate and loosen soils. Once the soils are dissolved and held in suspension by the cleaning agent, they can be removed.

o Rinse—Remove soils with the cleaning solution. This step depends on pressure, absorption, agitation, airflow, or water lift to penetrate the material and extract the cleaning solution.

o Dry—Remove the remaining water or moisture and leftover soils from the material. Air movement, heat, and low humidity will allow drying to occur quickly. Use air movers or natural air movement by opening doors and windows, using ceiling fans, or turning on the HVAC system (if free of smoke).

Disposing of Residues

Determine state and local requirements for properly disposing of cleaning residues. Requirements differ from state to state and may even be different for cities within a state. Some general rules are fairly consistent across the nation:

o Do not dispose of dry cleaning solvents in a sewer or septic system. Dry cleaning solvent is an industrial waste and must be disposed of in an approved disposal site.

o Do not dispose of any cleaning wastes into a storm drain or gutter.

o Do not dispose of any cleaning wastes into a septic system.

o Waste water that does not contain dry cleaning solvents should be disposed of in a treated sewer line through the commode or a utility sink. Some cities and states require a permit to dispose of cleaning wastes in treated sewer lines.

o Water with biohazards (medical hazards, human blood, or tissue) should be handled by a biohazard disposal firm. Check with local and state authorities.

The Elements of Cleaning (TACT)

Four elements affect how soils and residues are suspended in a cleaning product:

o Temperature

o Agitation

o Chemical action

o Time

These can be summed up as TACT. All of these elements are used in effective cleaning. If you decrease one element, you need to increase the others. For instance, if you are cleaning with cold water, you may need to spend more time, increase agitation, and use more products to get the same results.

Temperature

Heat makes molecules move faster. The faster molecules move, the faster the speed of the chemical reaction between cleaning solutions and soils. In fact, once a cleaning product heats above 118 degrees Fahrenheit, the speed of the chemical reaction in the cleaning solution doubles when the temperature increases another 18 degrees.

Each cleaning product has its own appropriate temperature. Cleaning solutions can be too hot to use safely or hot enough to damage the materials you are trying to clean. Always pretest, follow the label directions on products, and use the correct process steps for each cleaning method.

Heat has other advantages. It reduces the surface tension of water-based solutions, allowing the products to penetrate surfaces and dissolve soils better. As soil molecules move faster, they remain suspended in the cleaning product longer, allowing better extraction.

Agitation

Agitation means moving the surface being cleaned, moving the cleaning solution, or moving both. We use agitation to free or dislodge soils. Once the bond between soil and surface is broken, the soils can be washed away.

Several methods are used to agitate during cleaning: water pressure, air pressure, rotating brushes, scrubbing, wiping, and sand-blasting. For example, hot water extraction uses water pressure and airflow to agitate carpet fibers.

Chemical Action

Cleaning solutions help to bridge the gap between the soil and the water, making the cleaning process easier. The key principle to remember is like dissolves like. A water-based soil will dissolve best in a water-based cleaning solution. An oil-based soil will dissolve best in an oil-based cleaning solution (solvent).

Several other types of chemical actions are utilized to achieve results in removing smoke residues. Detergents help oil-based soils mix with water-based cleaning solutions. Acidic solutions and alkaline solutions neutralize each other. Bleaching either adds oxygen or removes oxygen from the chemical structure of a soil. Restorers use these various chemical actions to break the bond between smoke residues and the surfaces they cling to.

Time

The restoration industry refers to time regarding the cleaning process as dwell time. Dwell time is the time needed for the soils to dissolve and the chemical action to work. Your laundry would not be very clean if you dipped your clothes into the wash water, immediately pulled them out, and dried them. You would not have allowed time for the soils to dissolve, time for the chemical action of the detergent to work, and time for agitation to help loosen the soils.

Dwell time varies for different cleaning processes and professional products. Specific time requirements will be based on a number of factors—the type of material, the type of soil, the method of agitation, and the temperature of the cleaning solution. Always allow your products enough time to work.

Cleaning Actions

The cleaning process must break the bond between soils and the surfaces they adhere to. Four actions are used to loosen soils from surfaces:

o Mechanical action

o Lubrication

o Chemical action

o Suspension and dispersion

Mechanical Action

Agitation is often an effective way to dislodge soils from the surfaces they are attached to. When smoke residues adhere to surfaces, utilizing mechanical action prior to other cleaning actions could be advantageous. For example, if you apply liquid cleaning products to smoke particles you may cause the particles to be absorbed by the surface. Use mechanical action as an initial step to preclean excess dry, nongreasy residues from a surface before applying either water-based or solvent-based cleaning products.

Lubrication

Lubrication is the action of making something slippery. The goal of lubrication is to break the connection between the soil and the surface it is adhering to by making soils “slide” into the cleaning solution. Detergents lubricate some soils from a surface, while also emulsifying them.

Chemical Action

Chemical actions occur when one substance chemically changes or alters another substance. Often a restorer applies a cleaning product to chemically alter some type of residue. The changes made to the residues allow them to be removed from a surface or material. For example, product Natural Fabric Brightener (#153) is a reducing bleach solution. When mixed

with Shampoo Super Concentrate (#252), the product removes oxidized stains from cotton and wool carpeting.

Suspension and Dispersion

The most common cleaning action is loosening soils, then suspending and dispersing them in a cleaning product, and finally extracting soils along with the cleaning product. Suspension takes place when a soil dissolves in a cleaning product it mixes with or when soils emulsify in a cleaning product they will not mix with.

Like Dissolves Like

“Like dissolves like” is the basic principle of dissolving soils with cleaning solutions. Soils and residues will dissolve in something that is “like” them. For example, syrup will dissolve easily in water, especially if you heat the water and agitate the syrup in the water. On the other hand, syrup will not dissolve in a solvent no matter how much you agitate it. Motor oil, however, will not dissolve in water. Water is “like” the syrup but not “like” the motor oil.

The principle of “like dissolves like” is explained with the following definitions.

HYDRO means WATER

PHILIC means LOVE

LIPO means OIL

PHOBIC means FEAR

Just put these parts together to define the terms below:

Hydrophilic: Water-loving

Hydrophobic: Water-fearing

Lipophilic: Oil-loving

Lipophobic: Oil-fearing

“Like dissolves like” means a hydrophilic soil will easily dissolve in water. A lipophilic soil easily dissolves in an oil-based cleaning solution. Syrup is hydrophilic; motor oil is lipophilic. When a substance will not dissolve in water, it is hydrophobic. When a substance will not dissolve in oil-based solutions, it is lipophobic. Motor oil is hydrophobic; syrup is lipophobic.

Removing Oily Soils

Oily soils are removed in different ways. Some oily soils are light enough to be emulsified in

water-based detergents. Other oily soils may be too heavy for detergents to be effective in

removing them. These heavier soils can be dissolved with oil-based solvents.

Emulsifying Oily Soils with Detergents

Can we put something into water to help us clean oily soils? Yes—detergents! Water-based

detergents are able to dissolve in water, but they are also able to attach to oily soils. Detergents

pull the oily soils away from the surface, so we can extract the soils with the detergent.

Detergent molecules are made so that they have a water-loving head and an oil-loving tail.

The makeup of the tail of a detergent molecule is similar to the makeup of oil, gasoline, grease,

and animal fats. The detergent’s tail will dissolve substances similar to grease and oil. The head

of the detergent molecule is attracted to and surrounded by water molecules. And so, the tail of

the detergent molecule breaks oily soils apart and the head pulls them into the water, creating

an emulsion. An emulsion means that the detergent acts as a connecting link between oil and

water molecules, allowing them to be mixed evenly through the cleaning solution. The cleaning

solution can then be rinsed out along with the emulsified soils. Detergents have some drawbacks. If they are not rinsed thoroughly, they leave a sticky residue. Also, when detergents combine with hard water (water that contains minerals, such as calcium or magnesium), they make a salt. These salts will not dissolve in water, so they slow down the cleaning action of the detergent and form a scum.

Dissolving Oily Soils with Solvents

The word “solvent” can mean any substance capable of dissolving another substance. In the cleaning industry, however, a solvent is a cleaning agent that is not water-based. Solvents are used in situations where water might damage materials or in removing soils that are not water-soluble.

Some solvents used in the past are too flammable or toxic by today’s standards. Today, the Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA) set standards for toxicity and flammability. You can find specific ratings for each product on the Safety Data Sheets (SDS).

Some solvents can dissolve in water and be mixed with water. For example, many pre-spray cleaning products contain water-soluble solvents. Other solvents will not dissolve in or mix with water.

Solvents may cause damage to some surfaces. Protect all finished wood, plastic, and painted surfaces. If overspray does affect one of these surfaces, only blot the area (do not rub or you may remove the finish or paint). Solvents can also damage some textile backings.

Never dispose of solvents in a septic or sewer system. Solvents are industrial waste and must be disposed of properly at an approved site. (This applies to hazardous water-based solvents as well.) Keep an extra, properly-labeled solvent bucket with a tight-fitting lid to hold solvent wastes.

The pH of Water-Based Products

pH is one of the most important concepts to understand in cleaning. pH stands for the Potential for Hydrogen and is a measurement of acidity or alkalinity. The pH scale goes from 0 to 14 with 7 being neutral. Pure water is neutral.

Knowing the pH will help you know how to attack soils. The general rule is that you use acids to neutralize alkaline soils, and alkalis to neutralize acidic soils. In addition, after cleaning, materials should be left in a condition as close to a neutral pH as possible. This will help prevent color bleeding and browning in textiles.

Acids are substances with a pH less than 7. Acids are normally thought of as sour. Most soils are slightly acidic. Mild acids won’t burn the skin or cause much damage to materials. Strong acids (like battery acid) can do considerable damage to the skin, materials, carpets, or fabrics, and are dangerous if taken internally. In cleaning, acids can help to stabilize dyes, prevent browning, prevent yellowing, and neutralize alkalis.

Alkaline substances are typically bitter, feel slippery, and have a pH greater than 7. Most cleaning agents are alkaline. Soap has a pH of about 9, making it a mild alkali. Mild alkalis will not damage skin or fabrics. A solution of baking soda, sometimes used for an upset stomach, has a pH of about 10. Liquid drain cleaners have a pH around 14. These are strong alkalis that will burn your skin and damage materials. One way to be more aggressive in cleaning smoke residues is to increase the pH of alkaline water-based cleaning products. A general rule of thumb is to not use a pH greater than 10 on synthetic fibers.

Solvents do not have a pH. A substance must contain water to have a pH. This means that substances like oil and grease don’t have a pH.

As the steps on the pH scale move from neutral, they increase in strength by multiples of 10. That is, a pH of 9 is 10 times stronger than a pH of 8. A pH of 10 is 100 times stronger than a pH of 8. A pH of 11 is 1,000 times stronger than a pH of 8. This is true on the acid side of the scale as well.

This concept about increasing strength is important when trying to neutralize a very strong acid or alkali. To return a material to a neutral pH, you must select acids or alkalis of equal strength. For example, to neutralize an acid with a pH of 2, you would use an alkali with a pH of about 12.

Testing pH

How do you determine the pH? Most cleaning agents indicate their pH on the bottle. To test the pH of a soil, moisten the soil with water known to be neutral (this means bottled or filtered water), and blot a piece of test paper (called Hydrion paper or pH paper) into the moisture. Unexposed Hydrion paper is a light tan color. When exposed to mild acids, the color changes to a darker tan or light orange. Strong acids change the paper to a dark red. Mild alkalis change the paper to a light green or light blue. Strong alkalis change the paper to a dark blue. You can compare the color of the paper to the color scale on the Hydrion Paper package to tell the specific pH.

Test all spots and areas that have been cleaned with a strong acid or alkaline solution to make sure that the material has been returned to a neutral pH level. Leaving a surface in a strong acid or alkaline state can sometimes result in damage to materials.

After a fire damage, pH paper can test smoke residues to determine whether acids are present. Several byproducts of combustion produce acids. When plastics burn, they produce chlorides that combine with moisture to form hydrochloric acid. Another byproduct of combustion is carbon dioxide, which combines with moisture to form carbonic acid. These acids will cause discoloration and corrosion if the acidic smoke residues chemically react with materials over time.

Chemically Altering or Changing Soils

Some cleaning procedures work by altering or changing the soils or residues. Alterations occur when restorers use enzyme digestion, bleaching, oxidizing, and strong acids for certain types of cleaning tasks.

Enzymes

Enzymes are living organisms that digest protein soils like blood, starch, perspiration, body discharges, dairy products, eggs, and fish slime. They work by changing the condition of the soil from insoluble to soluble. Water, detergents, or ammonia solutions can then remove the soil.

Enzymes come from living organisms, so to use them effectively you must control the temperature, the pH, and the amount of moisture present. The temperature must be kept between 100 and 120 degrees Fahrenheit, and the soiled area must be kept damp. The pH must be kept neutral. Allow 15 minutes to one hour for effective dwell time. Also remember that some enzyme cleaning products may have a “shelf life.” (Shelf life means the amount of time the mixed product may be stored and still remain effective for use.)

Bleaching Agents

Some soils chemically bond with the materials they are on. The objective of cleaning is to reverse this bond without removing the color of the material. Bleaching is an example of chemically altering a stain to reverse the coloration of a stain. Do not apply bleaches to dyed materials, since they will remove the dyed color from the material.

There are two types of bleaching agents. Oxidizing bleaches (like chlorine bleach) add oxygen to stains, which changes their chemical structure and breaks them down. Reducing bleaches (also called strippers) take oxygen away, also changing the chemical structure and breaking down the stains. A reducing bleach is the opposite of an oxidizing bleach; a reducing bleach will somewhat neutralize the bleaching action of the oxidizer.

Removing Water Stains

SERVPRO’s water stain remover called Brown Out (#257) is a peroxide water stain remover. Brown Out produces a chemical change to remove “browning” caused by overwetting or slow drying of fabrics or carpets. When mixed with Shampoo Super Concentrate (#252), the product Brown Out turns alkaline and decomposes slowly, liberating hydrogen peroxide and then oxygen. Be careful using Brown Out on dyed fabrics. The chemical reaction removes colored spots and stains, but can also remove dyes from fabrics and carpet.

Brown Out (#257) is an oxidizing bleach, and an opposite chemical reaction occurs with Natural Fabric Brightener (#153), which is a reducing bleach. While Brown Out is an effective brightener for synthetic carpets, Natural Fabric Brightener is recommended for removing oxidized stains from natural fibers, such as cotton and wool carpeting and fabrics.

Removing Rust

Another chemical alteration occurs when removing rust stains. The rust remover product Rusticide (#116) is an oxalic-phosphorus acid solution. This strong acid has a pH of 2 and dissolves rust stains on cotton, linen, silk, wool, synthetic fibers, and carpeting. The chemical change may take place slowly, so you may have to allow 10 to 20 minutes of action time before extracting the rust remover.

How to control bacteria and viruses in your living space 3/14/2022

3/14/2022 (Permalink)

Steps in Controlling Microbial Growth

The application of chemical agents should not be the restoration vendor’s primary method of controlling microbial growth. Since the presence of water promotes and sustains microbial growth, the primary steps in mitigation or remediation are (1) removing moisture by drying the environment and reducing humidity levels and (2) removing contaminated materials. Water damage restoration professionals should focus on fast drying of the structure (to reduce moisture levels) and not consider the application of chemical agents by themselves to be effective remediation of microbial contamination.

The American Conference of Governmental Industrial Hygienists (ACGIH) points out that restorers are not effective if their only step is applying chemical agents (biocides) and they do not perform the more important steps of rapid drying and removal of contaminated materials:

“Effective remediation of water damaged or microbially contaminated buildings involves (a) the use of appropriate techniques to promote rapid drying, and (b) complete removal of contaminated materials rather than the application of biocides without these steps” (ACGIH Bioaerosals: Assessment and Control – publication #3180).

The Use of Professional Products

In certain situations, professional water damage restoration products may help slow or control the growth of microbes. When mitigation of a sanitary water situation is not prompt, the potential for microbial growth and contamination increases. The application of products after initial water extraction may help to control microbes and make the jobsite safer for workers to perform their tasks.

The effective use of professional products requires appropriate methods of application:

Use an EPA-registered broad spectrum disinfectant when a water damage presents potential for microbial contamination. SERVPRO® EPA-registered disinfectants for use on nonporous surfaces are Sporicidin® (#154), Concrobium (#127), Vanquish (#175), Benefect (#170), and Microban (#180).

Use products in complete accordance with the product labeling. Mix products in the dilution ratios recommended by the label. Follow application methods specified on the label.

During application of products, use quantities and methods that allow physical contact of the solution with all contaminated materials and surfaces. Products are not effective against microbes they do not physically contact.

Allow sufficient dwell time (in accordance with the product label) for the solution to be effective. Maintain temperature and pH levels at which the chemical agent is effective. Products should normally be applied to subfloor, tackless strip, walls, and wall bottom plates. Such organic materials encourage microbial growth and the development of odors associated with microbes.

A deodorizer, such as Wintergreen Deodorizer (#155), can be applied to carpet fibers, the back of carpets, and fabrics to reduce odors.

Cautions for Professional Product Application

The use of professional products must conform with applicable federal, state, and local regulations or laws.

Wear appropriate personal protective equipment.

Do not spray into HVAC systems while in operation.

Do not spray in occupied buildings. Occupants should not reenter the building after spraying until safe to do so.

Pretest to determine whether the product being applied will damage surfaces.

Clean surfaces before application of antimicrobials. Recommended concentrations for solutions are determined by testing on clean surfaces. Excessive levels of soiling or organic matter on a surface decrease the effectiveness of disinfectants. Organic matter can inactivate some products. Removing soils and organic matter through cleaning will likely increase the effectiveness of the antimicrobial as a decontamination treatment.

Following treatment and appropriate dwell time, remove remaining residues. Microbes are everywhere. Despite the application of chemical agents, microbes will re-contaminate an environment if water invades the structure again.

Disinfectants and Sewage Contamination

A treatment of antimicrobial is appropriate for sewage-contaminated environments after cleaning of contaminated surfaces has taken place, since antimicrobials are most effective as disinfectants when contacting microorganisms on clean surfaces. The presence of dirt and other organic contaminants reduces the effectiveness of most disinfectants.

Disinfectants and Mold Contamination

The effectiveness of disinfectants in mold remediation is being continually evaluated. Direct contact between molds and some disinfectants slows or inhibits mold growth. On the other hand, the effectiveness of disinfectants against mold spores and mycotoxins is questioned. While either chlorine bleach solution or a quaternary compound has some impact on molds, neither should be used as a primary step in remediation. The proper remediation of mold contamination should rely on physical removal of contaminated porous materials and effective drying of the environment.

SERVPRO: Basics of fire damage cleaning 3/9/2022

3/9/2022 (Permalink)

Cleaning and restoration services will normally reduce the costs of a fire damage claim. The most expensive option for the insurance adjuster is replacement, since the damaged item is disposed of and replaced with a new item. Another costly option is resurfacing. Structural surfaces can be repainted; upholstered contents can be recovered; wood contents can be refinished. Cleaning and restoration services are usually only a fraction of the cost of replacement or resurfacing. The restorer often can apply the principles and elements of cleaning to restore materials to preloss condition and lessen the loss expense of the fire claim.

Principles of Cleaning

When restoring smoke-damaged materials, the goal is to restore materials to preloss condition. Restorers apply the following basic principles of cleaning to accomplish this task.

Locate smoke residues by carefully inspecting the affected area. The inspection will start near the source of the fire and trace how far smoke moved through the structure.

Identify the type of residues. Different types of smoke residues can exist in the same loss environment. The restorer will select a cleaning method that will effectively remove the type of smoke residues present.

Identify the type of surface. The type of surface determines which cleaning methods and products are safe to use on that surface. Restorers must be careful to preserve the material or surface being cleaned, and some materials may be unrestorable because they cannot withstand the cleaning process.

Capture and remove residues. Smoke residues bond with surfaces they contact. The restorer uses dry and wet cleaning processes to release and carry residue particles away from the affected surface.

Dispose of residues. The restorer properly disposes of debris and cleaning waste.

Elements of Cleaning

Four fundamental elements are required to suspend residues so they can be removed.

o Temperature. Heat increases the speed of chemical reactions in cleaning products. The restorer selects an appropriate temperature depending on the cleaning solution and the material being cleaned.

o Agitation. The restorer agitates surfaces by using towels, brushes, air and water pressure, and sonic vibrations in ultrasonic machines. Agitation dislodges residues from surfaces and distributes cleaning products across surfaces.

o Chemical action. Professional cleaning products work through several chemical reactions with residues and surfaces. The restorer selects the proper cleaning product depending on the action desired, such as dissolving, emulsifying, bleaching, oxidizing, changing pH, or digesting.

o Time. The amount of dwell time needed for professional cleaning and deodorization products to work varies depending on the product and the type of residues.

Combining Principles and Elements

Performing “cleaning” in fire damage restoration means removing smoke residues and deodorizing smoke odors. Fire damages present a great variety of cleaning challenges due to the many ways that heat, oxygen, moisture, and gases interact to form smoke residues. The different types of burning materials found in buildings and the effects smoke and heat have on materials create other variables for cleaning methods. All these variables make it difficult to establish fixed, defined procedures for cleaning fire damages.

Fire damage restorers must respond to the variety of challenges created when smoke residues and odors affect different surfaces and materials. To be successful, restorers adapt basic concepts of cleaning to each particular situation. They have multiple ways to agitate surfaces, multiple products to produce chemical reactions, and multiple cleaning procedures for using heat and dwell time to remove residues. The complete range of restoration procedures should be utilized before fire-damaged materials are declared unrestorable.

Chemical vocabulary: Learn to speak SERVPRO 3/7/2022

3/7/2022 (Permalink)

When contamination exists, professional water damage restoration products may be helpful in returning the loss environment to a preloss condition. Competence in this area requires an awareness of the basic types of products, understanding proper product usage, and how to explain these products to customers and/or clients.

Chemical Terminology

Antimicrobial. The word antimicrobial means literally “against microbes.” An antimicrobial agent is any chemical used “against” microorganisms to prevent their development or to limit or stop their growth (examples would be fungistats and mildewstats). The word antimicrobial can sometimes refer more generally to various chemicals registered as disinfectants, germicides, fungicides, virucides, sporicides, mildewcides, or sanitizers.

Disinfectants. Disinfectants and germicides are antimicrobials that destroy about 99 percent of organisms they contact on surfaces where applied. They may or may not affect bacterial or fungal spores, which are usually dormant, reproductive bodies. Common disinfectants are quaternaries, phenols, formaldehydes, alcohols, and chlorines. SERVPRO® EPA-registered disinfectants include Sporicidin® (#154F), Concrobium (#127), Vanquish (#175), Benefect® (#170), and Microban® (#180).

Sanitizers. Sanitizers are used to decrease the number of microbials to acceptable levels. A product listed as a sanitizer reduces microbes to levels considered by public health authorities to be safe. Under the right conditions, however, the microbes may grow back again.

Sterilizers. A sterilizer destroys all microorganisms, including bacteria and fungi spores.

Sterilizing microbes in a water damage is generally not possible. Sterilizers can only be used on

inanimate surfaces that can withstand the chemicals. Chlorine products are used as sterilizing agents.

-stats. Mildewstats and fungistats (known as “stats”) slow the growth of fungi on organic materials such as textiles, leather, and paper. They do not necessarily kill microbes, but prevent their further growth when used according to label directions. Label statements such as “inhibit the growth of” normally mean the product is a stat rather than a disinfectant.

-cides. Biocides are chemical agents that destroy or kill living organisms (-cide meaning “kill”). For example, a “virucide” would kill or inactivate viruses. In the restoration industry, however, the term biocide is used generally to refer to any chemical agent that affects the growth of microbes like bacteria and fungi. Because of the general use of the term biocide, any particular product called a biocide may not actually “kill” microbes.

Sporicides. A disinfectant that is effective in controlling bacterial or fungal spores when used according to label directions.

Ingredients of Chemical Agents

Although many chemical agents are antimicrobial, most do not kill the wide variety of fungi and bacteria encountered in the average flood situation. The antimicrobials listed below are some of the most commonly used products in the restoration of water damages. Some of these chemical products will affect mold and some bacteria on contact, if applied in strong enough concentrations and according to label directions.

Phenolics. The original phenol disinfectants were coal tar derivatives and gave off an unpleasant odor. Today, some phenolics are synthetic with better odor-counteracting properties. Phenolics, due to their nature, function best at a pH range of 6 to 7. Since phenolics are not compatible with nonionic or cationic detergents, they must be formulated with anionic detergents or soap. A well formulated phenolic is effective against a broad spectrum of bacteria, as well as against fungi and viruses. Sporicidin® (#154F) is a phenolic.

Some problems exist with the use of phenols. They lose their disinfectant qualities over the course of time. Many have a strong phenolic odor, which can be an irritant to people. Phenolics are also sensitive to hard water and will leave a scum when used with hard water. They are usually acidic, meaning they are not naturally good cleaners. They are not approved as sanitizers for food contact areas.

Phenols are readily taken in through the skin or from breathing the vapors and may cause eye, nose, and throat irritation. Because of potential hazards, phenols should be limited to critical situations. High pH levels will neutralize the phenolic’s germicidal effects.

Chlorines. Chlorines are similar to iodophors (disinfectants containing iodine in combination with a surfactant), except that they do not stain porous materials yellow. Chlorines are strong oxidizing agents and can remove some types of dyes or dull the finish of resilient floors. They offer low toxicity with wide germicidal action against bacteria, viruses, and fungi (molds). Chlorines have a strong odor, can irritate the skin or respiratory system, and should always be used with caution. Vanquish (#175) is a chlorine.

Quaternary Compounds. The most common type of disinfectant is the quaternary ammonium type. Quats are cationic and can be mixed with nonionic detergents. If mixed with detergents, they work best in the 9 to 10 pH range, the pH range in which detergents work best. Quaternary compounds are good broad spectrum disinfectants, effective against a wide variety of bacteria, fungi, and some viruses. Quats have a naturally pleasant odor and will counteract odors even without additional fragrance. They will not leave a residue in hard water. Being cationic, however, they are incompatible with anionics. Microban® (#180) is both a quaternary and a phenolic.

Botanicals. Botanical options are available utilizing thyme oil/thymol or citric acid. Many customers prefer a botanical option over the chemical compounds mentioned in this section. Some government building require the use of botanicals. Benefect® (#170) and Concrobium (#127) are both botanicals.

Cleaning vocabulary: Learn to speak SERVPRO 2/28/2022

2/28/2022 (Permalink)

Understanding the basic theory of cleaning is important in achieving satisfactory results regardless of the method used to clean textiles. In fact, understanding basic cleaning theory will help in selecting the best method to use. This theory is applied in the spot removal process.

Cleaning Industry Terms

Every career field has its special terminology. The following terms are part of cleaning industry professional terminology. Understanding and using them will give you credibility as a professional with your customers and within the industry. Learn them and use them.

Absorption is an action whereby liquids or gases are taken into the fibers or fabrics through capillary, osmotic, or chemical action. Absorption is used in cleaning to transfer soils or liquids from fabrics to another medium such as stain absorb powder or from upholstery to a towel.

Adsorption is the transference of a substance from one surface to another surface. The substance being transferred does not penetrate the fiber but is attached to the surface. The adsorption process is used in applying topical treatments such as fire retardants and stain retardants.

Agglomeration prevents the re-depositing of very fine soil particles into scratches, pores, or fibers. Agglomeration is the collection of extremely fine particles into large masses.

Bleaching agents come in two forms: oxidizing bleaches and reducing bleaches. Oxidizing bleaches add oxygen to help break down soils. Reducing bleaches (also called strippers) counteract oxidation reactions by removing oxygen. To increase the effectiveness of a reducing bleach, increase the acidity and the temperature.

Buffered cleaning products contain a chemical that maintains a uniform pH in the solution. For example, a cleaning product may be formulated to perform best at a high pH. Without buffering, as the cleaning product is used, the pH would continue to fall, and the efficiency of the product would decrease. With buffering, the original pH is maintained so that sustained, uniform cleaning continues during the entire cleaning operation.

Chelating agents react with hard water salts to make them water-soluble. Dissolving hard water salts prevents them from interfering with the cleaning power of the detergents and prevents the minerals in hard water from settling out and forming residues. Chelating agents are found in cleaning products such as Powdered Emulsifier (#269). Another term for chelating agents is sequestering agents.

Dispersion is the breaking up of solid soils so they can be separated and suspended in the cleaning solution. Suspension is important to prevent re-depositing of soils onto the surface. Another term used for breaking soils down is deflocculation.

Foam modifiers are used to increase or decrease the foaming characteristic of detergents. Some cleaning processes, such as Showcase, need lots of foam to lubricate the brushes and suspend soils. Foam modifiers help to tailor detergents for their intended use.

Lubrication is another important method of soil removal. Lubrication is the action of making something smooth and slippery. Washing your hands with soap and water is an example of lubrication. Much of the soil is not dissolved but is dislodged from the pores and wrinkles of the skin by lubrication. The objective in lubrication is to break the connection between the soil and the surface it is on and “skid” the soil into solution. Chewing gum, nail polish, and paint are sometimes removed by lubrication action.

Penetration. A surface such as a floor or wall appears smooth to the eye, but it has many small pits, cracks, and crevices. Soils can become embedded in these surface irregularities and are difficult to remove. The penetration ability of a detergent allows the cleaning product to flow into these pits and cracks, under and around the embedded soils. One way synthetic detergents aid penetration is by lowering the surface tension of the cleaning product by using surfactants.

Surfactants are used to lower the surface tension of water-based cleaning products. Water has surface tension that acts like a thin skin. Surface tension causes water to bead and slows penetration in porous materials such as fabrics. A surfactant lowers the surface tension and makes water “wetter.” Detergents, alcohol-based products, and heat act as surfactants.

What does SERVPRO clean really mean? 2/16/2022

2/16/2022 (Permalink)

How clean is clean? The word “clean” is a subjective term, and most everyone has a different concept of what clean is. Because of the different perceptions of clean, qualifying cleaning results is a critical step in textile cleaning. If a customer expects a worn, heavily soiled couch to look “new” after cleaning, the SERVPRO® Franchise employee must qualify and explain that cleaning will make the couch look better, but it will not look new. To clarify what the term clean means, three definitions have been developed.

Sterile

For a surface to be considered sterile, it must be completely free of soils (soils are defined as any unwanted foreign matter on a surface) and microorganisms (microorganisms, also called pathogens, are viruses, bacteria, protozoa, prions, and fungi). Operating rooms are areas where sterilization would be crucial. To achieve the sterile level of clean, government-regulated products and specific procedures are required. Removal of 100 percent of the soils and microorganisms is extremely difficult.

Disinfected

The disinfected level of cleaning is achieved when at least 99 percent of the soils and microorganisms are removed from a surface. In the United States and Canada, disinfectants are regulated by the government and their use must be according to their label directions.

Applying a disinfectant and achieving the disinfected level of clean is not the same thing. Many factors determine whether a disinfectant will be effective, such as the concentration of the product, the length of contact time between the disinfectant and the surface, the type of surface being treated, and the condition of the surface. For example, most government-registered disinfectants are to be used on hard, nonporous surfaces that have been pre-cleaned before application of the disinfectant. These products are not intended to disinfect porous surfaces, such as textiles, because microorganisms penetrate and survive in very small pores. In situations where large amounts of contamination is involved, such as Category 2 or 3 water losses, mold losses, or trauma/crime scene losses, industry standards recommend discarding textiles and other porous materials since disinfection cannot be achieved.

Sanitary

In the sanitary level of clean, soils are removed. Some soils and microorganisms may still be on the surface, but they are at an acceptable level. Cleaning must always achieve the sanitary level as a minimum.

Regular cleaning is required to keep an environment sanitary. Without regular cleaning, areas will become unsanitary; however, even regular cleaning does not ensure the sanitary level of clean if poor equipment, improper procedures, or improper products are used. The SERVPRO® equipment and products have been thoroughly tested and are among the best in the industry. The SERVPRO® System has detailed production guidelines to help ensure cleaning is effective.

Identifying, removing, and properly disposing of soils are the keys to effective cleaning. People may assume their cleaning equipment is removing soils when it really is not. Some vacuum cleaners are not strong enough to remove particles from textiles. Others remove particles but let them pass through the collection bag back into the environment. If the equipment does not effectively remove cleaning product residues from textiles, these residues may cause the textile to rapidly resoil. The residues act as a magnet for additional soils.

Helping Hillsboro, TX, Homeowners Determine if a Water Damage Incident Is Covered by Insurance

1/10/2022 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County helps homeowners and businesses in Hillsboro, TX, ask insurance agents crucial questions about policy coverage for a water damage disaster.

Water damage restoration is crucial after a water intrusion from a sewage backup or overflow, roof leak, burst water supply line, flooding, or other sources. SERVPRO of Crowley and South Johnson County is available 24/7, 365 days a year, to clean up and restore a water damage disaster. The time to find out what types of water intrusions are covered by insurance is before a disaster occurs. The professionals at SERVPRO of Crowley and South Johnson County are committed to helping Hillsboro, TX, homeowners and businesses determine which water damage incidents are covered by insurance.

Not all water damage disasters are equal in the eyes of the insurance company. No two water damage catastrophes are identical, but they still involve water, even if the culprit is a sewage backup. An understanding of the scope of coverage can help Hillsboro, TX, homeowners know what to look for in their homeowners’ policy to protect their property investment.

A hard lesson many residential and commercial property owners learn after severe thunderstorms or flooding is to carefully read and understand their property coverage policies in order to understand exactly what is and is not covered by the policy.

Here is a battery of questions to help the property owner avoid the shocking surprise of learning a water damage disaster is not covered under a policy.

Residential and commercial property owners are urged to review their insurance coverage, including endorsements, with their insurance agent. These questions are a starting point.

  1. What types of flood damage are covered by the primary policy?
  2. Does the policy include an endorsement for a sewage backup? Are there differences in coverage between a homeowners policy and a business property policy? What are the differences, and how do they affect policy coverage and premium amounts?
  3. Does the policy include an endorsement for a utility power outage? Coverage for a home or a business in the event of a power outage may be different. Business owners should not assume that the policy for their home is identical in the scope of coverage to their business property damage policy. This assumption could lead to a very costly mistake should a sewage backup from a power outage occur.
  4. Is a lost revenue endorsement included in the business policy? If this endorsement is a part of the policy coverage, should a sewage backup endorsement be added?
  5. Does this residence or business location need to be in the federal flood insurance program? A competent and knowledgeable insurance agent can walk the policyholder through the process of determining the status of the property and obtaining flood insurance if needed.
  6. Will the policy cover roof damage from a tree limb or tree falling on the home? The homeowner needs to be aware that determining insurance coverage for tree damage to a home or vehicle can be complicated.
  7. Will the policy cover flooding from an overflowing creek, river, subdivision pond, or lake?
  8. Does the policy cover flooding from runoff caused by a very heavy thunderstorm?
  9. Is water damage from an unrepaired leak in a supply line, sink, or pipe covered by the policy?
  10. Will the policy cover property damage from a roof leak the homeowner or property owner was negligent to immediately repair? Procrastination can be very costly.
  11. Will the policy cover water damage resulting from an old or outdated roof? Bonus tip: Have a reputable roofing contractor perform an annual inspection of the roof. If neighbors have sustained roof damage during recent severe weather, schedule a roof inspection.
  12. What types of roof leaks are not covered by insurance?

The team at SERVPRO of Crowley and South Johnson County is personally invested in the community and cares about their neighbors. The water damage restoration company is committed to providing emergency restoration services. Technicians respond to any type of water damage disaster, including sewage backups, a roof leak, or flooding from a burst water line. SERVPRO of Crowley and South Johnson County never waivers in its commitment to excellence in the performance of property damage cleanup and restoration services.

For more information about Hillsboro, TX, water damage restoration services, contact SERVPRO of Crowley and South Johnson County by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com

Eight Places Leaks Hide That Homeowners Often Miss Until It Is Too Late

1/10/2022 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County helps homeowners locate places where leaks may be hiding in their homes.

SERVPRO of Crowley and South Johnson County provides property damage restoration services, including water removal, drying, and mold remediation. A water intrusion from storm damage, a burst supply line, or a hidden leak can cause severe damage. Identifying the source of the leak and removing the water and moisture is crucial to prevent advanced secondary damage.

The team at SERVPRO of Crowley and South Johnson County provides thorough remediation of water damage from sneaky leaks once the leak is stopped. Undetected, hidden water leaks can have serious consequences for the homeowner. According to home and garden resource BobVila.com, “Building materials and water don’t mix. Insulation, wood studs, plywood sheathing, and subflooring can all degrade, rot, or develop mold when they’re repeatedly saturated with water. Making the situation even worse, this water damage is often hidden from sight, tucked away between walls or under floors. As a result, significant structural damage can occur before it’s discovered.”

Listed below are eight of the most common hidden leaks that can cause great structural damage if left undetected.

#1. In and around a window

A prime location for a sneaky leak is a window. High winds, hail, and heavy rain can take a toll on a window. Signs of potential damage include:

  • window screens that are dented, torn, or missing
  • cracked, shattered, or broken windows or window panes
  • cracked or dented siding

These damages are obvious and need to be immediately repaired. Water removal and applied structural drying will mitigate the water damage. Simply fixing the window and removing the water intrusion may not address any leaks that are not readily visible.

Moisture from a severe thunderstorm can sneak in between the window sash and the jamb, trickling down the framing studs in the wall without being noticed. Eventually, the undetected leak can cause wood rot and mold. Over time, the hidden leaks will manifest evidence of their existence. Look for bubbling and peeling paint around and under the window. Warping sheetrock, soft flooring, and a moldy, musty smell around a window eventually expose the sneaky leak.

#2. Under the siding

Water and moisture can hide under the siding at the corners of the house and where two siding panels meet. Water can sneak under the siding around windows where the siding abuts the trim. Gaps in these locations can allow moisture to make its way beneath the siding. The plywood sheathing under the siding will eventually rot, but the damage may remain concealed under the siding for years.

#3. Behind gutters

Overflow from clogged gutters can damage the soffit, ruin OSB and plywood roof sheathing, and flood into the attic. Because the area affected by the gutter overflow is often inaccessible, the damage can grow with every heavy thunderstorm. By the time the homeowner discovers the issue, the water damage is extensive.

#4. Under the thresholds of exterior doors

Shielded from view but not shielded from water damage, the wood underneath the metal threshold of an exterior door will eventually rot from repeated exposure to moisture. The only indication of water damage is when the metal threshold begins to work loose and wobble.

#5. Through painted window sills of exterior windows

A common location for water damage in older homes is an exterior windowsill with many layers of paint. A tiny trickle of moisture through cracks in the paint can slowly rot the wood. A windowsill in a seldom-used or vacant room can decay unnoticed for years. The homeowner can conduct a DIY check of exterior window sills with a screwdriver or other probe. If the tip of the implement penetrates into the wood when pressure is applied, the rot may result from water seepage into the sill.

#6. Behind drywall after a flood

Water from flooding or a burst water pipe can create a moist environment behind the drywall that promotes mold growth and wood rot. Special drying techniques or drywall replacement below the flood line may be necessary to remove the risk of mold infestation and wood rot. The rising water may have also damaged electrical circuits and outlets.

#7. Behind an exterior faucet

An outside faucet is a favorite avenue for water intrusion. The faucet connection to the internal water pipe is challenging and can develop a leak. The unseen leak can damage sheathing and framing studs in the wall.

#8. Around a chimney

Chimneys, exhaust fans, and vents create huge holes in the shingles and roof deck. However, if the large roof penetrations are properly sealed, leaks will not usually occur. It is advisable to have a roof professional inspect the structure annually.

Pro tip: Chimneys comprised of brick and mortar are porous and can wick moisture into a home, causing structural damage and mold. The chimney must be coated with a sealant to prevent wicking and leakage.

When a hidden water leak reveals itself through a musty smell, water stains, a spongy floor, or a collapsed ceiling, contact the professionals at SERVPRO of Crowley and South Johnson County. The water damage restoration company has the equipment, training, and expertise to quickly restore the property damage so that life returns to normal for the homeowner.

For more information about water damage restoration in Cleburne, TX, email SERVPRO of Crowley and South Johnson County at office@SERVPROcrowley.com or call (817) 297-8588.

How to Identify and Avoid Home Repair Scams After Storm Damage Floods a Home

1/10/2022 (Permalink)

Blog Summary: Home repair fraud often surges after storms and flooding damage homes in a community. SERVPRO of Crowley and South Johnson County is sharing tips to help homeowners educate themselves about common scams so that they can avoid being victimized.

SERVPRO of Crowley and South Johnson County understands the urgency a homeowner experiences when flood restoration services are needed. Water removal and applied structural drying are necessary to prevent advanced secondary damage that can lead to a mold infestation. If roof damage has occurred, emergency tarping is required to stop further water intrusion.

Distraught property owners will often turn to the first available water extraction company, roofing contractor, or tree removal service for assistance. This hasty decision could have far-reaching negative consequences. Homeowners can avoid home repair frauds after storm damage and flooding by understanding how the insurance claims process works, the risk in dealing with unknown and unproven service providers, and what to do if repairs are needed after suffering significant storm damage.

Important Factors to Consider Before Signing an Assignment of Benefits (AOB)

The National Association of Insurance Commissioners (NAIC) urges homeowners to exercise caution when dealing with storm and flood restoration service providers that insist that the client sign an Assignment of Benefits. According to the NAIC, “An Assignment of Benefits, or an AOB, is an agreement signed by a policyholder that allows a third party—such as a water extraction company, a roofer or a plumber—to act on behalf of the insured and seek direct payment from the insurance company.  An AOB can be a useful tool for getting repairs done, as it allows the repair company to deal directly with your insurance company when negotiating repairs and issuing payment directly to the repair company. However, an AOB is a legal contract, so you need to understand what rights you are signing away and you need to be sure the repair company is trustworthy.”

Under the Assignment of Benefits, the roofing company, plumber, or other third-party files the insurance claim, makes decisions about the repairs, and collects payments from the insurance company. While this arrangement expedites the repairs, the property owner is not involved in the process.

Upon signing an AOB, the insurance company only communicates with the third-party service provider. The service provider can sue the insurance company, and the property owner can forfeit the right to mediation. The roofer, plumber, or contractor may demand a larger claim payment than the insurer has offered. The third-party may then sue the insurance company when the claim is denied.

A property owner is not required to sign an AOB for repairs to be completed. The policyholder is allowed to file a claim directly with the insurance company. In this situation, the homeowner or business maintains control of the rights and benefits the policy provides in resolving the claim.

Avoiding Home Repair Fraud

The circumstances surrounding a natural disaster are a magnet for home repair fraud. Unsavory service providers flock to disaster zones to make quick money by taking advantage of vulnerable property owners desperate for help.

Several tips can help the homeowner or business owner avoid scammers.

  1. Seek out storm and flood damage restoration services from businesses that are locally owned and operated. Their service patterns have established a track record in the community.
  2. Go with trusted companies. Proof of integrity can be ascertained through reviews.
  3. Ask family, friends, and co-workers for references.
  4. Request recommendations or a list of preferred service providers from the insurer.
  5. Obtain multiple bids on a work project.

Be aware that the adjuster may want to review any estimates before repairs are initiated.

What to Do in the Aftermath of the Flood or Storm Damage

Begin by compiling an accurate account of the damage for the insurance company; the report will be needed when the claim is filed. Document all damages before removing any debris or belongings. Take photos and video, and list the damages and lost items. Save damaged items for inspection by the insurance company. Report the claim immediately to avoid violating any time requirements in the policy. After the report is filed, a claims adjuster will assess the damage at no cost to the policyholder.

SERVPRO: Trusted Across the United States

As a locally owned and operated business, the SERVPRO of Crowley and South Johnson County team lives and works in this community. The team is available 24/7, 365 days a year, including holidays.

SERVPRO has a solid reputation for working closely with insurance companies. A specially trained technician inspects the damage scene and produces a detailed estimate with full documentation, including photos and video. From beginning to end, SERVPRO manages the claims process efficiently, accurately, and professionally.

Contact SERVPRO of Crowley and South Johnson County for more information about storm damage restoration in Cresson, TX, and surrounding areas. The office can be reached by calling (817) 297-8588 or by emailing office@SERVPROcrowley.com

Why SERVPRO Is a Great Option for Homeowners Who Need Carpet Cleaning Services

12/15/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County offers a variety of carpet cleaning and upholstery services for homeowners in Cresson, Glen Rose, and Hillsboro, TX.

As a full-service property damage restoration and cleaning company, SERVPRO of Crowley and South Johnson County is equipped to deal with a wide range of property damage and cleaning needs, including carpet and upholstery cleaning. Clients of the Cresson, TX, restoration company know that the team is skilled in providing cleaning services that leave carpets and upholstery looking fresh and spotless. One online review reads, “Taylor & Ely did an outstanding job cleaning our carpet. They are friendly and take pride in doing an excellent job.”

Specialized Cleaning Processes Deliver Effective Solutions

The cleaning technicians at SERVPRO of Crowley and South Johnson County are trained and experienced in implementing a variety of specialized carpet cleaning methods.

Showcase Premier Cleaning | Best for: Heavy to Moderate Soil Buildup

Showcase Premier Cleaning is the most thorough carpet cleaning process offered in the cleaning and restoration industry. Because of its restorative nature, this method is ideal for treating carpets that have been damaged by fire. Technicians shampoo and rinse the dirty carpet, after which they extract the water and cleaning products.

Deluxe Precondition and Rinse | Best for: Heavy to Moderate Soil Buildup

Deluxe Precondition and Rinse revolves around the application of a soil emulsifier. After allowing around 15 minutes for the agent to set, technicians use an extraction unit equipped with a vacuum wand to take soil and cleaning substances out of the carpet. Like Showcase Premier Cleaning, Deluxe Precondition and Rinse restores the carpeting, but it is better suited for addressing water-damaged carpet.

Hot Water Extraction | Best for: Moderate Soil Buildup

Hot water extraction provides a deep clean and is suitable for all types of carpets. A portable unit administers a cleaning solution and hot water as the carpet is being vacuumed. Hot water extraction also helps to lengthen the lifespan of the carpeting.

Bonnet Cleaning | Best for: Light Soil Buildup

Less aggressive than the methods listed above, Bonnet Cleaning is geared towards carpet maintenance, as well as the cleaning needs of short piled carpeting. Carpets are lightly sprayed with the cleaning agent, and the SERVPRO technician uses a bonnet carpet cleaning system, which involves rotary action and an absorbent pad called a bonnet, to remove soil buildup.

Dry Cleaning | Best for: Light Soil Buildup

If the client is concerned about the color of the carpet fading, the cleaning specialist may recommend dry cleaning to preserve the carpet’s appearance. The team applies a powdered cleaning solution, which permeates the carpet’s fibers and loosens dirt and stains. A light spray of water is added to encourage the process of breaking down grime.

SERVPRO is widely recognized for the rapid response that technicians provide for clients who are experiencing a cleaning emergency. The Spruce, an online resource dedicated to home living topics, lists SERVPRO as the carpet cleaning company that is “Best for Emergencies.” According to The Spruce, “Equipped with a variety of tools and carpet cleaning strategies, this nationwide company has technicians that can accurately assess whether or not your carpet can be restored. Plus, they can advise you on the cost and tidying strategy that best fits your situation. SERVPRO offers both steam extraction carpet cleaning, along with dry cleaning options. Since the focus of the business is on post-emergency clean-up, you’ll appreciate the fact that they offer 24-hour a day emergency service.”

Emergency service is a source of hope and relief for homeowners and their families. A client of SERVPRO of Crowley and South Johnson County detailed her experience with the company, writing, “I had an emergency in residential home clean-up that needed to be done asap. The services that I used were that of carpet cleaning, rug cleaning & furniture steam cleaning. The SERVPRO team was so professional. EVERYONE! From the project manager Joanne, the customer answering assistant, & the technicians that serviced my home (Kevin & Jordan) were knowledgeable and amazing. They moved & handled items in the home delicately. In the end, the job was done professionally with care. I would recommend SERVPRO to anyone that needs a job done right. Thank you SERVPRO team of Crowley & South Johnson County!”

For more details about carpet cleaning services, as well as property damage restoration services such as water damage restoration, contact SERVPRO of Crowley and South Johnson County by email at office@SERVPROcrowley.com. The office can also be reached by dialing (817) 297-8588.

A Homeowner’s Guide to Making Sure That the Home Is Prepared for Winter Storms

12/15/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County offers a winter weather survival checklist for residents of Glen Rose, TX, and the surrounding area.

SERVPRO of Crowley and South Johnson County reminds the local community that winter storm damage in Glen Rose, TX, can occur suddenly and with little warning. The unexpected winter cold snap in February of 2021 put the hazards of winter storms on display. Temperatures plummeted to -2 degrees Fahrenheit and stayed well below freezing for days, and over four million people were without power when the power grid collapsed. Frozen water pipes caused massive water damage disasters in thousands of unprotected homes. Many house fires resulted from homeowners trying to stay warm by using heat sources unsuitable and unsafe for use in an enclosed environment.

When the weather outside is frightful, the homeowner needs to minimize potential risks. To help homeowners and their families stay safe, the team of professionals at SERVPRO of Crowley and South Johnson County is sharing the winter storm checklist outlined below.

Preparing the Inside of the Home

The Glen Rose, TX, resident who has already winterized the home is ahead of the game should temperatures fall precipitously. When confronted with unusually cold temperatures, here are several steps to take that will further reduce the risk of storm damage resulting from cold, wintry weather.

  1. When the temperature goes down, turn the thermostat up. The home’s temperature should be kept at 65 degrees to keep pipes from freezing.
  2. Check the location for the main water shutoff in the home. Be familiar with how the valve operates.
  3. Let the hot and cold faucets drip slowly. In sub-zero temperatures, water freezes rather quickly, but a small water flow will most likely keep the pipes from freezing. Do not worry about wasting water. If four faucets are set to drip at four drops per second for twenty-four hours, only about twenty gallons of water will be lost. However, if a pipe bursts, as many as seven gallons of water per minute will flood into the home. A burst pipe will waste over 400 gallons of water per hour and over 10,000 gallons of water in a twenty-four-hour period.
  4. Check the wood stove, fireplace, and electric heaters to ensure that they are in proper working order. Keep combustible items such as paper, decorations, and clothing a safe distance from the heat sources.
  5. Check to make sure the fireplace flue is closed when the fireplace is not in use.
  6. Have a neighbor or friend check the house on a regular basis if it is going to be left vacant for any length of time. A burst pipe can drain ten thousand gallons of water into a home per day.

Preparing the Outside of the Home

  1. Ensure that the gutters are not clogged with leaves, sticks, and other debris. Clear gutters will allow for the free flow of water from melting snow and ice.
  2. Not much snow falls in North Dallas during the winter. When snow and ice do accumulate, keep sidewalks and entrances free from the wintery mix.
  3. If the power grid is still in service, run the swimming pool pump when the temperatures are expected to drop below freezing. This action will prevent the water in the system from freezing and bursting pipes.
  4. Check the garage door to make sure it is closed. This action will prevent the house from losing heat through the attached garage.
  5. Check the treescape for damaged, diseased, or dangerous limbs and branches.

Secure the services of a bonded, insured, and licensed tree service to remove problem limbs, branches, and trees. A professional tree surgeon can identify and solve issues that may arise during a winter storm.

When Winter Storms Strike

  1. Check relevant homeowners policies to make sure coverage extends to those circumstances that arise when a frigid storm front blasts through North Texas.
  2. Winterize pipes when there is little danger of a deep freeze. If pipes freeze and burst, turn off the water at the main valve. Turn off the electricity to the water heater to prevent the unit from being damaged.
  3. In the event of a property damage disaster resulting from burst pipes, roof damage, or a fire, contact the flood damage restoration professionals at SERVPRO of Crowley and South Johnson County. The team is ready to respond 24/7, 365 days a year, including holidays and during winter storms.

To learn more about Glen Rose, TX, flood damage restoration, contact SERVPRO of Crowley and South Johnson County by email at office@SERVPROcrowley.com or call the office at (817) 297-8588.

Why Professional Industry Certifications Build Confidence with Commercial Damage Restoration Clients

12/15/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County explains how training and certification give commercial clients confidence in a restoration company.

SERVPRO of Crowley and South Johnson County understands the pressures a business owner or property manager faces when a commercial property damage disaster strikes. Commercial clients in Cresson, Glen Rose, and Hillsboro, TX, entrust their business and livelihood to the professionals they enlist to provide the cleanup and restoration. Personal integrity and professional competency are the bedrock of the confidence that commercial clients place in SERVPRO of Crowley and South Johnson County.

The Complexity of the Commercial Environment

A property damage disaster in a commercial setting involves layers of complexity that make the cleanup and restoration process extremely challenging for both the affected business and the company tasked with the restoration project. This complexity includes the multifaceted nature of the disaster, as well as scale, safety, site preservation, site cleanup and restoration, and the overall management of the project.

An explanation of the situational complexity highlights the need for the commercial client to have great confidence in the ability of the property damage restoration company to successfully overcome these challenges.

  1. Commercial property damage is multifaceted in nature. A small, contained electrical fire on a production line in an industrial setting can create a hazard matrix with tentacles that impact the entire operation and expand the dimension and scope of the disaster cleanup and restoration. When the sprinkler system activates, a minor fire damage incident becomes a major water damage disaster affecting the entire facility. The remediation project requires specialized cleaning techniques using safe solutions, and portions of the office and production areas need Applied Structural Drying (ASD).
  2. The demand to resume normal business operations to meet fulfillment deadlines requires the damage restoration company to instantly scale crew deployment.
  3. Water-reactive chemicals generate toxic fumes that call for building occupants to take extreme safety precautions that include the use of personal protective gear (PPG) and respirators.
  4. Site preservation constraints require the damage restoration crew to work in tight spaces around sensitive equipment without disturbing unfinished products and materials. Extensive documentation of the disaster and the cleanup and restoration must be provided to the commercial client and the insurance agency.
  5. Project management of a large disaster site involving multiple crews requires strong leadership, integrated technology, coordination, and cooperation from all parties involved.

In addition, the project must be completed as soon as possible so that the company can resume normal business operations. Downtime results in a downturn in revenue. Customers needing products or services will turn to other providers if the delays are more than minimal. The cost of cleanup and repairs, continuing overhead, lost revenue, supply chain disruptions, and customer migration to other providers can drive the company out of business.

Commercial clients must have confidence that the damage restoration company can meet the challenges and demands presented by the disaster. The knowledge that the restoration company’s technicians are experienced, have undergone rigorous training, and have earned a wide array of certifications gives the commercial client confidence that the restoration company will complete the damage cleanup and restoration quickly, safely, and according to the highest standards.

SERVPRO’s Training and Certifications

SERVPRO technicians undergo rigorous training in property damage restoration. Initial and ongoing training at SERVPRO’s Corporate Training Facility lays a solid foundation. Regular IICRC industry certifications build upon this foundation. In-service training and self-paced E-learning continue throughout the technician’s professional career.

Advanced training empowers SERVPRO professionals to use the most advanced equipment and technology, the latest techniques, and industry-leading safety protocols for technicians and clients. Commercial clients can have confidence the SERVPRO team is equipped with the knowledge and skill to restore the damaged property.

The SERVPRO training program includes the following:

  • Initial 15-day hands-on course Franchise Training at the SERVPRO Corporate Training Facility
  • Certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC), the standard-setter for the cleaning and restoration industries
  • Employee Certification Training awarded after the successful completion of the course and an examination
  • Web-based e-Learning for technicians and staff

When a client calls SERVPRO of Crowley and South Johnson County, it is very likely the staff person answering the phone has received multiple certifications and has field experience with a crew.

As part of a national network of over 1,700 franchises, SERVPRO of Crowley and South Johnson County can quickly leverage a massive response. This force multiplier makes SERVPRO an excellent choice for businesses and commercial facilities experiencing water, fire, storm, or mold damage.

To learn more about commercial damage restoration in Hillsboro, TX, contact SERVPRO of Crowley and South Johnson County by emailing office@SERVPROcrowley.com. Staff can also be contacted by phone at (817) 297-8588.

How to Hire a Qualified, Reliable, and Professional Damage Restoration Company

11/12/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County shares tips to help homeowners and business owners hire a reputable damage remediation service provider.

SERVPRO of Crowley and South Johnson County is a damage restoration company made up of service professionals who understand the stress, anxiety, and frustration homeowners experience when a property damage disaster occurs. A fire and smoke damage disaster leaves its mark on everything in the home. A water intrusion through the roof grows in scope as each minute passes. Ceilings, walls, flooring, furniture, and personal belongings suffer damage.

Two challenges face the Hillsboro, TX, homeowner or business needing property damage restoration services. A prompt response on the part of the restoration company is of utmost importance. Delay in emergency tarping can add tens of thousands of dollars to the cost of the disaster, and secondary damage can develop if the crew is not on scene and active in an hour or two.

A property damage disaster also touches a homeowner or business owner at a very personal level. The home is where the heart is. A small business owner often regards his or her enterprise as a valuable investment of time, sweat, and love, not to mention money. This very personal aspect of owning property highlights the importance of hiring a reputable property damage restoration company that will treat the customer with the utmost care, honesty, and respect.

Listed below are ten key indicators that a Hillsboro, TX, damage restoration company is built on a foundation of integrity and trust.

#1. Connected to the community

Look for a company that is owned and operated by individuals who live in the community and hire from within the community or nearby. The company should also be known for investing in organizations and events that make the community a better place to live in.

#2. Experienced, trained, and certified technicians

The ideal restoration company will have been in business for many years. Experience comes with an investment of time. The owner should have a background in property damage restoration, commercial cleaning services, or a related field such as general contracting.

Technicians receive extensive training and certification across a wide array of areas. The best property damage restoration companies provide ongoing training. Certification demonstrates a strong commitment to investing in employees in a way that directly benefits both the employee and the customers they serve.

#3. Available 24/7, 365 days a year

24/7 availability demonstrates a company’s commitment to serving clients any time, any day, even on weekends and holidays. A company that makes this promise has gathered a team of employees that share this commitment to uninterrupted service.

#4. Rapid response times

The ability to respond within an hour makes a powerful statement about a company’s competency, organization, and reliability. Only the best companies can have a crew on the scene in an hour. The workforce, equipment, and materials are marshaled and deployed almost instantaneously. A quick response requires preparation, skill, and a high level of professional commitment.

#5. Thorough inspection and assessment

Upon arrival, a technician dedicated to inspection and assessment evaluates the situation and provides the customer with a detailed estimate using industry-standard estimating software. The estimate includes documentation and images.

#6. State-of-the-art equipment, technology, techniques, and cleaning materials

A reputable company utilizes industry-standard, commercial-grade equipment. Advanced water-detecting equipment is indispensable to ensure thorough drying. A property damage disaster creates a hazardous site that requires personal protective gear (PPG) and safe cleaning materials and techniques. A reputable company will not cut corners in these critical areas.

#7. Project management capacity

A truly skilled company is able to coordinate all facets of the project, including subcontractors and other vendors. Project management streamlines the restoration process and ensures seamless, competent performance.

#8. Handles insurance claims from start to finish

The insurance claims process is complicated and not something the homeowner wants or needs to tackle. A reputable company will take on this burden without hesitation. The more reputable companies, such as SERVPRO of Crowley and South Johnson County, have solid relationships with many of the insurance companies in the area. Many insurance companies recommend SERVPRO without hesitation.

#9. Has a complaint procedure that protects the customer

SERVPRO franchises such as SERVPRO of Crowley and South Johnson County are IICRC certified. This certification includes a grievance and complaint procedure that ensures customer satisfaction.

#10. Guarantees the work

One of the strongest signs that a property damage restoration company is reputable is the guarantee that bolsters the work that is provided.

To prequalify SERVPRO of Crowley and South Johnson County for water damage restoration and other property damage restoration services, contact the office by phone at (817) 297-8588. Staff can also be reached by email at office@SERVPROcrowley.com

What Are Pinhole Leaks and What Property Damage Effects Do They Have on Cresson, TX, Homes?

11/12/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County offers tips on dealing with pinhole leaks in copper piping.

The experienced professionals at SERVPRO of Crowley and South Johnson County understand the complexity of a water damage disaster from the source of the intrusion to the cleanup and restoration solution. A minute leak such as a pinhole leak in corroded copper pipes can cause extensive damage if undetected and left to leak for weeks or even months. The challenge presented by secondary advanced damage requires experience, knowledge, skilled cleaning techniques, and advanced moisture detecting technology to identify the scope of the damage and effectively restore the damaged areas. A pinhole leak can create an environment that is conducive to a massive mold infestation. The professionals at SERVPRO of Crowley and South Johnson County are trained and certified to tackle this mold infestation.

How to deal with pinhole leaks in copper piping

Modern plumbing solutions have come a long way. Types of water supply line pipes include galvanized piping, copper piping, PVC, CPVC, and PEX. Plastic piping innovations have transformed plumbing, allowing for easier installation and an overall more reliable, healthier, and affordable system.

One of the newest and most popular solutions is PEX which has been used in residential plumbing since the 1990s. According to popular home and garden website Bob Vila, “Polyethylene cross-linked pipe (PEX) is an affordable plastic tubing that’s popular for water supply lines because it doesn’t leach traces of rust or corrosion into the water as some other types of pipes (for instance, galvanized) have been known to do. It is also simple to install…Its physical flexibility makes it easy to work with and maneuver compared with more rigid PVC pipe…”

While most modern homes utilize the more innovative plastic options, plenty of homes have copper plumbing. As mentioned above, copper tubing is subject to corrosion, which can lead to pinhole leaks, an issue unique to copper pipes. These leaks develop when corrosion eats through the tubing. Pinhole leaks are highly undesirable for the owners of a home that has copper pipes. The leaks are often hidden behind walls or ceilings or masked by insulation. Still, even though the water intrusion is minute, over time, the scope of the damage can become extensive, and the cost of the repair and restoration can be very expensive.

Is it possible to prevent pinhole leaks from developing?

If the copper pipes are over twenty years old and have previously developed pinhole leaks, it is impossible to prevent the further spread of the leaks since the conditions necessary for pinhole leaks to form are already present. Efforts to repair the system will be futile and very expensive. The most cost-effective solution is to secure the services of a licensed, bonded, and insured plumber to install new plumbing throughout the entire house.

If the copper pipes are under twenty years old and are leak-free or almost leak-free, there are two options. These options include reducing turbulence in the pipes or installing a whole-house water softener if water hardness is a concern.

Option #1: Have a plumber inspect the system and reduce turbulence in the pipes.

A major cause of pinhole leaks is water turbulence, which occurs when water travels through a pipe at fluctuating speeds, such as when water flows through joints and elbows. At these junctions, the minerals carried by the water slowly wear away the inner lining of the pipes; once the inner lining is thinned or worn away, leaks are inevitable.

The plumber has three ways to lower turbulence in the copper pipes:

#1. Reduce the water velocity in the pipes. Water velocity in copper pipes should be stable at eight feet per second for cold water and five feet per second for hot water. Higher speeds result in greater turbulence and faster wear.

#2. Make sure piping is the correct size. Pipes that are too narrow increase water friction, which wears out the lining of the pipes.

#3. Make sure that pipe fittings are not too close together. When fittings are too close, water grates harder against the inner lining of the pipe, wearing them out. Re-spacing copper fittings can extend the life of the system, but the adjustments may be quite expensive.

Option #2: Install a whole-home water softener. This solution is for areas with “hard water” or heavily mineralized water. This arrangement can halt pitted corrosion which leads to pinhole leaks in copper pipes.

Locally owned and operated, SERVPRO of Crowley and South Johnson County is prepared to implement an immediate response when a homeowner or business needs water damage restoration services. For more information about water damage restoration in Glen Rose, TX, contact the damage restoration and cleaning company by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com

Six Common Sources of Hidden Damage That Can Occur After a House Fire

11/12/2021 (Permalink)

Blog Summary: In the aftermath of a fire damage disaster, hidden damage can wreak havoc on a home, even after the flames have been extinguished.

SERVPRO of Crowley and South Johnson County understands the stress, anxiety, and frustration homeowners experience when confronted with fire damage, smoke damage, and water damage disaster. A fire creates a multi-faceted disaster scene. Fire seriously damages anything it touches. Smoke coats floors, walls, the ceiling, and personal belongings with a hazardous layer of soot. Water deployed to extinguish the fire saves the structure but adds a layer of complexity to the restoration process. A fire damage disaster is best left to trained professionals with the equipment, expertise, and cleaning solutions needed to restore the damaged areas and make the home safe for humans and pets. The team at SERVPRO of Crowley and South Johnson County can transform a fire-damaged home into a safe, clean, and beautiful living environment.

Hidden Fire Damage

A fire damage disaster creates a complex disaster scene. Some of the damage is readily visible. Other damage is hidden from view and requires the skill of a trained professional to identify and mitigate the damage.

The most obvious damage is caused by the fire, smoke, and water used to extinguish the blaze. Furniture, drapes, upholstery, carpeting, and clothing, which readily absorb odors and moisture, are the most vulnerable to being damaged beyond repair or restoration. The less obvious, hidden fire damages are costly and can endanger the health and lives of family members and pets.

Hidden Damage #1: Soot

Soot is comprised of small particles from combustibles such as wood or coal. Soot is everywhere in the environment. Daily, millions of people breathe in soot in small quantities. In the closed environment of a fire-damaged home, it is possible to miss trace amounts of soot during the initial inspection just after the fire and after the cleanup.

Extreme caution should always be exercised during the cleanup of soot. Full PPG is recommended. The best, safest, and most efficient course of action is to enlist the services of highly trained professionals who know how to remove soot from both the obvious and not so obvious places.

Hidden Damage #2: Sewage and Water Pipes

Most modern plumbing is manufactured from PVC or other strong, flexible materials. This inherent pliability helps prevent cracks and leaks, but extreme heat compromises the integrity and stability of these materials. If damage to the plumbing system is suspected, secure the services of a certified, reputable plumber to inspect the system. Turn off the water at the main valve and avoid using toilets, tubs, sinks, and showers until the damage can be fully assessed. The addition of a large-scale sewage spill to a fire scene will make the disaster cleanup much more complicated.

Damaged sewage pipes can release noxious, toxic gases into the home, and these gases may cause nausea, vomiting, headaches, dizziness, and breathing issues. Potentially dangerous carbon monoxide may also be leaking from damaged sewage pipes. This odorless, colorless gas can be harmful to young children, the elderly, and the immunocompromised. An air quality inspection will help identify any toxic gases in the air.

Hidden Damage #3: Mold

A mold infestation is most likely to develop in areas where water can settle undetected, such as in drywall and insulation. Choose a property damage restoration company with experience and certification in mold remediation.

Hidden Damage #4: Cleaning Products

Household cleaning products are dangerous if not used in accordance with the manufacturer’s instructions. If the containers of these products are damaged by fire, the contents of several bottles could spill out, adding another layer of danger since some household chemicals become very toxic if mixed with other cleaning solutions. In addition, aerosol cans compromised by the heat may be vulnerable to exploding if not properly handled.

Exercise extreme caution when cleaning up spilled cleaning products. Use gloves and goggles to avoid contact with the skin, and wear a respirator to avoid inhaling the fumes. If necessary, entrust the cleanup to damage restoration and cleaning professionals.

Hidden Damage #5: Electrical

As fire spreads through a home, it can melt wires, short out junction boxes, damage receptacles, and create live hanging wires. When the fire is out, immediately contact the power company and have the electricity shut off. Then, secure the services of a licensed, insured, and bonded electrician to inspect the damage.

Hidden Damage #6: Gas Leaks

During efforts to extinguish a fire, an internal gas line may be damaged. Later, the small nick may grow into a full-blown leak. If, at any time, the smell of gas is detected, exit the residence and immediately call 911. Do not re-enter the premises until approval is granted from trained fire and utility officials.

After a house fire, homeowners in Cresson, TX, can turn to SERVPRO of Crowley and South Johnson County, a locally owned and operated damage restoration and cleaning company. The technicians and staff members live and work in local communities and are ready to respond immediately when a homeowner needs property damage restoration or cleaning services.

For more information about fire damage restoration in Cresson, TX, call SERVPRO of Crowley and South Johnson County at (817) 297-8588. The office can also be reached by email at office@SERVPROcrowley.com

What Are the Benefits of Hiring Technicians Who Are Certified in Commercial Carpet Maintenance?

11/2/2021 (Permalink)

Blog Summary: When business owners need maintenance for the carpets at their facilities, the best course of action is to trust the job to a team of IICRC-certified Commercial Carpet Maintenance Technicians.

When choosing a damage restoration company to provide services at a commercial facility, the business owner or property manager should make sure that the restoration company’s technicians are equipped with the proper certifications to safely and successfully complete the project. Certifications are equally important when it comes to building cleaning and maintenance services.

The team at SERVPRO of Crowley and South Johnson County is proud to offer services that are backed by industry-leading certifications. One of the certifications that the team has earned is the Commercial Carpet Maintenance Technician certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

What Is the IICRC?

The IICRC was founded in 1972 and has become the standard-setting certifying body for the damage restoration industry, the cleaning industry, and the inspection industry.  Since its inception, the non-profit organization has certified almost 50,000 technicians and 6,500 firms. The organization’s website notes, “The IICRC offers 26 different certifications across the Inspection, Cleaning, and Restoration Industries that are taught by highly trained Approved Instructors and Schools.”

What Is the Commercial Carpet Maintenance Technician Certification?

According to the IICRC, “Commercial Carpet Maintenance Technician (CCMT) certification is designed as an academic and practical assessment of commercial carpet and maintenance processes and procedures. Emphasis is on the ANSI/IICRC S100 Standard for Professional Cleaning of Textile Floor Coverings, carpet cleaning methodologies, safety procedures, and developing standard operating procedures for individuals who will perform these procedures in the field.”

Topics covered in the certification courses include “the importance of preventative, daily, interim, and deep cleaning and how they contribute to the overall success of the commercial carpet maintenance program.”

Why Choose SERVPRO of Crowley and South Johnson County for Commercial Carpet Maintenance?

Carpeting is an investment for a business. Forbes reports that “installation costs, on average, $700 to $2,000 to redo an area up to 200 square feet. Carpet material prices average $2.50 per square foot or $10 per yard. Carpet padding costs about $0.60 per square foot.” However, the market disruption brought about by COVID-19 has brought about rising costs for labor and materials, and the fluctuations continue. Both the price of new carpet installation and the current uncertainties stemming from COVID-19 are powerful motivators for business owners to invest in carpet maintenance.

Although even the best-quality carpeting will show signs of wear over time, regular maintenance can help the carpet stay clean and presentable. Do not wait until the carpeting is permeated with dirt to bring in the cleaning and maintenance professionals. If the carpet becomes too grimy, it may not be able to be restored. When a carpet is visibly dirty, people are only seeing the topmost layer of grime, which is above multiple unseen layers of dirt that have collected in the soft fibers. Below the surface, grime has become lodged in the crevices of the carpeting, devaluing the business owner’s investment. To prevent irreparable damage, the business owner or property manager must implement a regular maintenance and cleaning schedule before the carpet becomes too dirty.

Not only do maintenance and cleaning improve the appearance of carpeting, but they also lengthen the carpet’s lifespan. Carpet collects many different types of substances such as dirt, dust, grime, soil, pollen, lint, hair, crumbs, and mold. As a result of the constant accumulation of debris, vacuuming is an essential part of any carpet maintenance protocol.

At SERVPRO of Crowley and South Johnson County, proactive carpet maintenance involves regular vacuuming, spot removal, matting prevention, traffic pattern adjustment, and the use of walk-off mats. The company’s professional carpet cleaning services are effective for both moderate and heavy soil accumulation in carpeting. A variety of specialized cleaning methods are utilized to keep carpets looking spotless. These methods include hot water extraction, showcase premier cleaning, deluxe precondition and rinse, bonnet cleaning, and dry cleaning.

In general, it is recommended that business owners or property managers schedule carpet cleaning every 12 months. However, daily foot traffic, the type of carpeting, the color of the carpet, and the amount of dirt build-up may necessitate more frequent cleaning.

To learn more about Cresson, TX, water damage restoration, call SERVPRO of Crowley and South Johnson County at (817) 297-8588. The team can also be contacted by email at office@SERVPROcrowley.com

Window AC Units: Appliances with Both Benefits and Water Damage Risks

11/2/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County highlights the benefits of using window AC units to supplement the central HVAC unit. The property damage restoration company also points out some of the water damage risks associated with these appliances.

SERVPRO of Crowley and South Johnson County understands the stress, frustration, and helplessness homeowners experience when confronted with a water damage disaster. A quick cleanup and restoration process means that life can return to normal with much less inconvenience. The SERVPRO team is dedicated to providing a rapid response and a fast, efficient, and thorough cleanup and restoration when a property damage disaster occurs.

Benefits of Window AC Units and the Risks of Water Damage

Texas is one of the hottest states in the US, coming in at fourth behind Florida, Hawaii, and Louisiana. The average annual temperature is 65.3°F. August, the hottest month of the year for Crowley, averages 95.8 degrees Fahrenheit, making the East Texas town rank as warmer than most places in Texas. The hottest day of the year on average is August 1, with an average temperature of 96 degrees Fahrenheit. In August of 1986, the temperature in Crowley hit 112 degrees Fahrenheit.

Window AC Units: The Benefits

Window AC units are more popular than ever, as homeowners make every effort to beat the East Texas heat. Here are six reasons why more and more Crowley and South Johnson County homeowners are turning to window AC units to cool their home or to supplement the existing central HVAC system.

Affordability

A quality window AC unit is affordable for most budgets. An 8,000 BTU AC window unit ranges in price from $250 to $300 when purchased from a big box store or delivered to the front door.

Versatility

The window AC unit is versatile and can accommodate a variety of situations and needs. A small, 8,000 BTU, 115-volt window unit with a 15-amp requirement can be used with standard electrical outlets. This feature means that this compact unit can be used in any window where a standard electrical outlet is within reach of the unit’s electrical cord.

Ease of Installation

A typical 8,000 BTU window AC unit fits in most residential windows. Window units vary in weight depending on the quality of the unit and the BTU rating.

  • 5,000 BTU: 37 lbs
  • 8,000 BTU: 58 lbs
  • 10,000 BTU: 68 lbs
  • 12,000 BTU: 80 lbs

The manageable weight makes it possible for the homeowner to install a window AC unit as a DIY project.

Portability

Because the unit is so lightweight, it can be moved from room to room as needed. Window installation may be a bit of a nuisance. However, a portable AC unit requires minimal installation and can be rolled from room to room. These units are more expensive than a window AC.

Efficiency

A window AC unit uses about one-third of the energy of a central AC unit, depending on the size of the window unit and the size of the central HVAC unit. An 8,000 BTU unit can effectively cool 350 square feet. Operating an 8,000 BTU window unit for 584 hours a month costs around $60 per month.

Longevity

With proper maintenance, a typical window unit can last from ten to twenty-five years. An additional window unit or two will also take some of the load off the central HVAC unit, extending the life of the unit by many years. Like any appliance, the window AC unit needs regular maintenance and an annual inspection and cleaning.

Window AC Units: The Water Damage Risks

As beneficial as window AC units are, they do carry a risk of causing water damage. Listed below are several water intrusion risks the homeowner needs to be aware of:

  • An unlevel unit allowing water to pool
  • A clogged condensate pan
  • Coils clogged with dust, dirt, and mold
  • Leakage around the window and panels
  • Leakage around the window from wood rot

Signs of water damage from a window AC unit include:

  • A moldy, musty smell when the window AC is not in use
  • Water and moisture in the inside window seal
  • Warping in the sheetrock, drywall, or paneling under the unit
  • Blistering or peeling paint or wallpaper around the window or under the unit
  • Moisture on the flooring under the window unit
  • Warping of the flooring under the window unit
  • Water stains and warping on the ceiling of the basement in the general vicinity of the window AC unit
  • Water or moisture in the crawl space directly under the window AC unit

Proper cleaning and maintenance on a window AC unit will minimize the risk of water leaks and expose any evidence of water damage. Leakage allowed to continue over months or years can cause wood rot and mold.

If water damage is discovered, trust a locally owned and operated water damage restoration company with the water removal, cleanup, disinfection, sanitization, and mold remediation. SERVPRO of Crowley and South Johnson County can also repair and restore any structural damage to the window, walls, and flooring. Customers receive a detailed estimate with documentation. The SERVPRO staff handles the insurance claims process from start to finish.

For more details about Glen Rose, TX, water damage restoration, contact the SERVPRO of Crowley and South Johnson County office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com

Halogen Landscape Lighting: A Potential Cause of Residential Fire Damage

11/2/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County warns homeowners that halogen landscape lighting, which gives off a significant amount of heat, could cause fire damage to the home.

When fire damage ravages a home, the structure is uninhabitable and its contents are unusable until the cleanup and restoration process has progressed to the point that residing in the house is no longer dangerous. Permission to return may require approval from the fire department, health department, and building and codes department. A fire damage disaster is accompanied by stress, uncertainty, and the disruption of normal life. It is helpful for homeowners to know about what factors can cause fire damage. Some causes are obvious, such as cooking or using a firepit, but other potential causes may not be considered by the homeowner until it is too late.

Internal Causes of House Fires

Statistics indicate that most residential fire damage incidents start from within the home. The National Fire Protection Association reports the following top causes of home fires:

  • Cooking
  • Heaters and heating
  • Electrical
  • Smoking
  • Candles

A house fire that starts within the home can have a cascade of destructive effects. Flames generated from the stove or from an appliance spread to the ceiling, and the heat of the fire ruins paint, wallpaper, and sheetrock. Flooring and rugs may catch on fire. Smoke and soot coat everything and penetrate upholstery, carpeting, furniture, clothing, and other fabrics. The process of extinguishing the fire leads to devastating water damage.

External Causes of House Fires

Although it is more common for a house fire to start within a home, fires can start from both inside and outside the home. Some common external causes of house fires include:

  • Grills, fire pits, and campfires
  • Outdoor fireplaces
  • Electrical fires at the outside connections and receptacles
  • Lightning strikes
  • Wildfires

A fire hazard often overlooked by the homeowner is the traditional halogen landscape lighting system. A halogen light bulb generates light by heating a filament until it is white-hot. Temperatures may range as high as 1000 degrees Fahrenheit, which is more than hot enough to ignite dead plants, dry leaves and grass, pine needles, and mulch. In fact, over 90% of the energy used by a halogen bulb is wasted in heat loss.

How Can Landscape Lighting Cause a Mulch Fire?

Organic mulch may consist of shredded wood or bark nuggets, and pine needles are often used as an alternative to traditional mulch. All three coverings are highly combustible, especially during the long, dry Texas summers.

A landscape well light with a missing lens cover is a serious fire hazard. The fixture can collect mulch over time. Sometimes when mulched beds are being refreshed, well lights can be accidentally covered over with mulch. When the traditional halogen fixture comes online at dusk, the likelihood of a fire is great. Dry mulch will ignite at temperatures at or above 600 degrees Fahrenheit, well below the burn temperature of a halogen bulb.

Mulch Fire Prevention Tips

  1. Regularly check halogen landscape lighting fixtures for a build-up of organic matter. Clear away the accumulated leaves, twigs, pine needles, or mulch.
  2. Check to see that, where needed, lens covers are in place. Immediately replace missing or broken lens covers. Make sure the fixture is cool.
  3. During extended dry periods, periodically water down mulch beds to reduce the risk of fire. Keep mulch from piling up around halogen landscape lighting fixtures.
  4. Convert to LED low-voltage landscape lighting. LED technology uses 80 percent less energy, and the bulbs last up to ten times longer than traditional halogen bulbs. While LED lighting does generate some heat, the temperatures are well below the ignition point needed for mulch, leaves, and other organic matter to catch fire.

If a fire should start in a mulch bed or flower bed and spread to the home, trust the cleanup and restoration to SERVPRO of Crowley and South Johnson County. The team responds within one hour or less. A trained technician will inspect the structure, assess the damage, and present the customer with an estimate that includes documentation and photos. If the fire, smoke, and water damage is extensive, the SERVPRO of Crowley and South Johnson County staff can coordinate all aspects and phases of the fire damage restoration and reconstruction project. The team will also manage the insurance claims process from start to finish. In fact, SERVPRO is often a top pick for insurance agents and property managers when property damage restoration services are needed by homeowners, businesses, institutions, and manufacturing units.

For more information about Hillsboro, TX, fire damage restoration services, contact the SERVPRO of Crowley and South Johnson County office by email at office@SERVPROcrowley.com. The staff can also be reached by phone at (817) 297-8588.

Strategies to Help Business Owners Prepare for and Recover from Storm Damage

9/8/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County offers tips on how local businesses can weather storms in the Grandview, TX, area.

SERVPRO of Crowley and South Johnson County understands the economic impact storm damage in Grandview, TX, can have on local businesses. A major storm damage disaster that disrupts normal business operations affects the business, its employees, and its network of customers and vendors.

How Storm Damage Affects Businesses

  • Damages the structure, machinery, equipment, raw materials, and inventory
  • Disrupts the provision of products and services to customers, which can result in lost business
  • Interrupts the revenue stream and profitability of the company
  • Interferes with the employees’ ability to earn a living, causing some workers to seek employment elsewhere
  • Gives competitors the opportunity to capture market share and hire the trained, skilled, and experienced employees of the damaged business
  • Decreases the revenue of contractors, vendors, suppliers, and logistics

Storm Preparation and Recovery

Disaster preparation, response, and recovery are essential to mitigate the negative physical and economic impacts of storm damage on a business, its customers, its employees, its vendors, and the broader supply chain network.

The Insurance Information Institute reports, “No business is totally immune from disaster. Every year, businesses temporarily shut down—or close forever—because of a disaster such as a flood, fire or hurricane. Forty percent of businesses do not reopen after a disaster and another 25 percent fail within one year, according to the Federal Emergency Management Agency (FEMA).”

Business owners and managers can implement a proactive strategy to mitigate the negative impact of a disaster on business operations. Adequate insurance coverage is also very helpful.

Disaster Preparation

In areas vulnerable to hurricanes, tornadoes, derechos, and severe thunderstorms, households can prepare for such disasters with a comprehensive approach that includes:

  • stockpiling extra food, water, and emergency supplies such as batteries, medicine, and first aid items
  • formulating a survival and evacuation plan
  • becoming familiar with emergency resources.

Like homeowners, business owners must prepare for disruptive storms. For the business, though, the emphasis must be on restoring operations as swiftly as possible. The goal is to minimize losses and protect the revenue cycle. Adequate preparation for a disaster involves these basic steps.

Step 1: Formulate a written disaster recovery plan.

This business continuity plan outlines in detail how the management team and employees will respond to and recover from a disaster. This continuity plan may include an action step as drastic as relocation to a temporary facility.

This response and recovery plan should embrace the protection and recovery of the company’s non-tangible but very valuable assets such as its IP (intellectual property) and IT (information technology) infrastructure.

Step 2: Train employees.

Train and drill the workforce so that they are prepared to deal with a storm damage disaster.

Step 3: Store emergency supplies.

Collect an adequate supply of flashlights, fresh batteries, a first-aid kit, and walkie-talkies in case the power and communication grids temporarily collapse. Have a battery and solar-powered weather radio on hand to provide severe weather updates and alerts. Consider stocking food, water, and blankets for stranded employees. An emergency generator could be extremely useful if the power is unexpectedly interrupted.

Step 4: Maintain vital data offsite.

The resumption of business operations after a storm damage disaster requires access to critical business information. Offsite information storage should include information about employees, customers, vendors, suppliers, contracts, insurance policies, and more. Include an inventory of equipment, supplies, finished goods, and merchandise.

Disaster Response and Recovery

After a disaster, implement the disaster recovery plan. In the immediate aftermath of a disaster, a damage restoration company will take these action steps as needed:

  • Secure the facility, including boarding up entry points if necessary.
  • Make temporary repairs to minimize further damage, including emergency tarping.
  • Relocate salvageable equipment and property to a safer area.
  • Document property damage. Include photos and video.
  • Clean up the damaged property. Workers should wear safety gear. Save damaged items in case the insurance adjuster needs to inspect them for a claim.
  • Initiate contact with the insurance company to begin the claims process.
  • Save receipts for all disaster-related expenses.

Once security and cleanup issues have been addressed, the focus should pivot to the restoration of business operations as laid out in the Disaster Recovery Plan.

As a locally owned and operated damage restoration company, the SERVPRO of Crowley and South Johnson County team is dedicated to assisting businesses that have been devastated by property damage. The goal is to clean and restore the damaged property so that the facility can resume normal business operations as soon as possible.

For more information about storm damage restoration in Grandview, TX, contact the SERVPRO of Crowley and South Johnson County office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com

The Property Damage Consequences of Commercial Vandalism

9/8/2021 (Permalink)

Blog Summary: SERVPRO of Crowley & South Johnson County warns local business owners that vandalism can lead to water, fire, and mold damage.

Vandalism can be an upsetting situation for a business to deal with, and even a simple act of vandalism can lead to devastating water damage, fire damage, or mold damage that requires the services of a damage restoration company for cleanup and remediation. Acts of vandalism can range from a petty prank to extensive destruction of property and inventory. Not all vandalism occurs because of malicious intent; for instance, graffiti can be a skilled work of artistic expression, yet the spray paint still has to be removed to comply with city or county ordinances.

Commercial property owners need to be aware of the ways that vandalism can directly or indirectly lead to commercial water damage and fire damage. SERVPRO of Crowley & South Johnson County is highlighting the wider property damage consequences that vandalism can have on a commercial facility.

Broken Windows

When a window is broken, water can intrude into the building. If the window was shattered during rainfall or a thunderstorm, a large amount of water could enter the facility before the property owner or the employees are able to deal with the broken window. Addressing the issue promptly is essential since a makeshift patch or cover for the window may not completely stop water intrusion.

If a broken window does lead to water intrusion, the property owner should engage the services of a restoration company to remediate the water damage. Letting the water pool on the floor or failing to remove all of the moisture increases the possibility of a mold infestation, which could spread to the business’ inventory and lead to expensive losses.

Fire Sprinkler System Vandalism

Like the broken window scenario, a sprinkler system intentionally set off by a vandal can cause water and mold damage, as well as ruined inventory. Data from the American Fire Sprinkler Association reveals that quick response-style sprinklers release around eight to twenty-four gallons of water each minute, creating a deluge for the business owner to deal with.

Arson

Examples of arson include dumpster fires, garbage can fires, and the use of improvised incendiary devices such as Molotov cocktails. Fire damage is frequently accompanied by several other problems, including smoke damage, water damage, and mold damage.

Biohazard Situation

If biohazardous materials come in contact with a commercial facility during an act of vandalism, employees and customers could face serious health effects if the situation is not dealt with quickly and safely. Dangerous contaminants necessitate the services of a cleanup company that is equipped with the proper equipment, personal protective gear, and training to clean the building.

DIY Graffiti Cleanup

After a commercial property is graffitied, the property owner or the employees may attempt to use a pressure washer to remove graffiti. However, this DIY project could end in disaster. People who are not trained in pressure washing techniques might try to clean surfaces that should not be pressure washed, such as windows. As mentioned above, a shattered window can allow water to gush into the building and cause damage.

The Safest Option for Vandalism Cleanup: Hire a Damage Restoration Company

A reputable, professional company will have all the necessary certifications to complete the work and will be properly licensed and insured in order to protect the commercial client from the expenses of litigation.

A rapid response to commercial vandalism helps minimize the scope of any water or fire damage, as well as secondary damage. The team at SERVPRO of Crowley & South Johnson County will jump into action when the client contacts the company for damage restoration and cleanup services. Technicians will quickly clean up vandalism and graffiti and remediate any damage resulting from the act of vandalism. Not only can SERVPRO of Crowley & South Johnson County remove spray paint from exterior walls, but the company can also safely clean a variety of surfaces, including walkways, driveways, asphalt, metal, glass, plastic, wood, and masonry.

SERVPRO of Crowley & South Johnson County offers a comprehensive menu of commercial damage restoration services and can tackle all facets of the restoration project. Services: Commercial Water, Fire, Mold Damage Restoration Services applicable to commercial vandalism include:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

For more details about commercial damage restoration in Glen Rose, TX, call SERVPRO of Crowley & South Johnson County at (817) 297-8588 or email the office at office@SERVPROcrowley.com

A Power Washing Mistake That Can Lead To Costly Water Damage for Homeowners

9/8/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County advises homeowners to use great caution when undertaking a DIY pressure washing project.

As cleaning and damage restoration professionals, the team at SERVPRO of Crowley and South Johnson County understands the homeowner’s desire to have a clean and well-kept home, but homeowners need to be aware of a home maintenance mistake that can result in water intrusion and a water damage restoration project.

Pressure Washing: A Popular Option for DIY Home Maintenance

The power washer is a favorite piece of equipment among homeowners for several reasons:

  • Affordability

A residential-grade power washer from a big box store fits in most household budgets at a price between $250 and $500. The unit will pay for itself after only a few hours of usage.

  • Versatility

A wide variety of nozzles, wands, and attachments makes the gas-powered power washer adaptable to almost any situation and surface, including wood decks, concrete patios and driveways, fences, brick, farm machinery, lawn equipment, and more. Large wheels and weight displacement enable the homeowner to push or pull the unit almost anywhere with ease.

The pressures used in power washing are measured in terms of PSI or pound-force per square inch. PressureWashr.com, an online resource for the residential pressure washing industry explains the different PSIs used in pressure washing, writing, “The Society for Protective Coatings classifies water cleaning technology according to the following PSI ranges:

  • Less than 5,000 PSI is low-pressure water cleaning
  • 5,000 to 10,000 PSI is high-pressure washer cleaning
  • 10,000 to 25,000 PSI is high-pressure water jetting
  • More than 25,000 PSI is ultra-high pressure water jetting.

But when it comes to everyday use, the most popular PSI pressure washers are all less than 5,000 PSI.”

An Expensive DIY Pressure Washing Mistake That Homeowners Want to Avoid

Pressure washing professionals offer the following warning to homeowners considering a DIY pressure washing project: “The risks of DIY window pressure washing come from inexperience with handling such equipment. High-pressure jets of water can shatter glass, carve out pieces of wood, and even damage the siding of your home. People also often forget to load the pressure washer with the proper ratio of water to cleaning solution. Without this, washing is less effective, so people often increase water pressure to make up for it.”

In many cases, if the homeowner power washes replacement windows, the guarantee or warranty is rendered null and void. The high-pressure stream of water from the wand can shatter the glass, rupture the seal in the windows, loosen caulk, and damage the siding adjacent to the windows. These types of damage cause water intrusion, which can be a stream of water spraying into the home or a leak that leads to hidden water damage over time. If the warranty is voided, repairs and replacements will be the homeowner’s responsibility. In addition, the homeowner will have to cover the cost to repair any water damage to the structure, as well as any resulting mold issues. Power washing the windows may save time, but the effects of water leaks, mold, wood rot, and termites could be a nightmare.

Cleburne, TX, Water Damage Restoration

When a DIY power washing project ends in a water damage disaster, SERVPRO of Crowley and South Johnson County is the local choice for water damage restoration services. The team will remove the water, dry out the structure, clean the affected area, and restore the flooring, baseboards, walls, and any other materials damaged by the water intrusion.

SERVPRO of Crowley and South Johnson County utilizes industrial-grade water-removal and drying equipment, cutting-edge moisture-detecting technology, and advanced cleaning techniques when dealing with a water damage disaster. The certified professionals are available 24/7, 365 days a year, and they arrive on the scene within an hour of the client’s emergency contact. Technicians inspect and assess the situation, mitigate the water intrusion, and begin the removal and drying process. Whether the water intrusion is from a burst pipe, storm damage to the roof or a DIY power washing project gone wrong, the experienced team at SERVPRO of Crowley and South Johnson County is prepared for all the challenges that water damage presents.

For more information about water damage restoration in Cleburne, TX, contact SERVPRO of Crowley and South Johnson County by phone at (817) 297-8588. The damage remediation and cleaning company can also be contacted by email at office@SERVPROcrowley.com

What Fire Damage Risks Are Associated With Common Countertop Appliances Found in the Kitchen?

8/18/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County explains the fire risks associated with common kitchen countertop appliances.

Fire damage in Grandview, TX, kitchens can occur for a variety of reasons. The stove is a leading culprit for kitchen fires, and the National Fire Protection Association reports that ranges and cooktops “were involved in 61 percent of reported home cooking fires, 87 percent of cooking fire deaths, and 78 percent of cooking fire injuries.” However, homeowners should not underestimate the destructive potential of smaller countertop appliances and should abide by fire safety best practices in order to ensure that the kitchen remains a safe place.

Microwaves

Microwaves are one of the top causes of fires started by countertop appliances in the kitchen. Common microwave fire hazards include overcooking food, heating food in containers that are not microwave safe, and sparking, a relatively common microwave malfunction.

Toasters

According to data from the Federal Emergency Management Agency (FEMA), toasters, along with toaster ovens, caused 1,416 fires over a four-year period. An insurance provider cautions, “Toasters have electric elements inside that are used to brown your bread or bagel. If the toaster fails and doesn’t turn off, a fire can start. Never leave a toaster unsupervised, and remove the crumbs on the bottom of the toaster regularly. In addition, inspect the electric elements for stuck crumbs.”

Coffee Makers

While coffee makers may not be the first appliance that homeowners think of when they consider fire risks, certain types of coffee makers can be a fire hazard. Special care should be taken in the case of cappuccino machines, which use high-pressure steam to create the frothy drink.

Consumer Watch explains, “Coffee makers are notorious for being a source of burns and fire, especially when an automatic shut-off mechanism is not present in the machine. If the unit does not shut off or is not turned off after use, the unit may continue to heat the carafe and plastic parts. Burns, melting of components, and even home damage are not uncommon.”

Slow Cookers

Compared to other appliances like microwaves and toasters, slow cookers are less likely to catch fire. FEMA reports that, from 2012 through 2015, slow cookers caused 103 fires, as well as nearly 1.6 million dollars in property damage costs.

Pressure Cookers

Pressure cookers add another factor of potential danger to the cooking process with their use of high-pressure steam to cook food. While pressure cookers, as well as multi cookers that combine pressure cooking and slow cooking functions, are occasionally the cause of fires, the main concern is the potential for the cooker to produce a steam explosion due to misuse or a malfunction.

A Houston area law firm warns, “Pressure cookers typically fail when the vent to release the pressure inside of the pot is defective, the lid of the pot is designed poorly or when the advertised safety features of the pressure cooker malfunction….Some defective pressure cookers lack a manual shut-off safety feature to prevent the device from exploding or occasionally the safety feature itself is defective. Defective pressure cookers may provide inaccurate pressure readings, causing home cooks to believe it is safe to remove the lid when it is not. Defective pressure cookers may also have design flaws in the lid which may prevent it from closing properly or allow for pressure to build inside of the pot when the lid is not properly sealed.”

Appliance Fire Prevention Tips

In addition to the appliance listed above, homeowners often have many other types of countertop appliances in the kitchen, including waffle irons, electric grills and griddles, blenders, and air fryers.

By practicing the safety tips listed below, homeowners can minimize the fire damage risk associated with countertop appliances.

  • Always unplug the appliance when it is not in use.
  • Never use an appliance in a manner in which it was not intended to be used.
  • Regularly inspect the appliance’s power cord for signs of wear or damage.
  • Do not attempt a DIY repair of a damaged appliance.
  • Discard the appliance if it has exposed wiring, a fraying electrical cord, or is otherwise damaged.
  • Keep the appliance away from flammable materials and liquids.
  • Do not use the appliance too close to the range, which could set the appliance on fire, or the sink, which could lead to an electrocution situation due to the presence of water.
  • Be very cautious of older appliances, which sometimes lack the safety features that are present in modern models.

To learn more about fire damage restoration in Grandview, TX, call SERVPRO of Crowley and South Johnson County at (817) 297-8588 or email the team at office@SERVPROcrowley.com

How Proactive Home Maintenance Can Help Glen Rose, TX, Homeowners Avoid a Water Damage Disaster

8/18/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County advises homeowners to address four common home maintenance concerns in order to prevent future water damage issues.

Water damage restoration in Glen Rose, TX, occurs in the context of water damage incidents that are sometimes devastating and always stressful for homeowners. SERVPRO of Crowley and South Johnson County is well aware of the distress homeowners experience when water damage and mold are discovered in the home. A reliable solution is to call in the SERVPRO professionals. Advanced equipment, cutting-edge technology, superior cleaning techniques, and EPA-approved cleaning products enable the water damage and mold mitigation specialists to thoroughly resolve the issue and restore the affected areas.

Four Home Maintenance Issues to Address Proactively

Certain home maintenance concerns, if left unaddressed, can quickly snowball into a major water damage disaster. Listed below are four home repairs that can be dealt with proactively in order to prevent a water damage situation in the future.

  • Gushing Gutters

A red flag indicating the potential for water damage is rainwater gushing over gutters and pooling next to the foundation walls. Action is required quickly because excessive water may cause the siding and foundation walls to deteriorate. When these two barriers to water intrusion become degraded, moisture will invade the crawl space or basement, causing serious damage. While basements are not commonplace in North Texas due to the presence of limestone in the ground, homeowners who do have a basement need to keep a vigilant eye out for water intrusion.

What should homeowners do if they observe water pouring out of the gutters? The first step is to closely inspect the entire gutter system for corrosion or clogs. Some clogs can be easily cleared or dislodged by the homeowner. Corroded gutters present a more complicated and expensive challenge. The services of a professional home services or roofing company may be required to replace faulty gutters or to clean out clogged gutters that are far above the ground.

Another factor to consider is the slope of the soil around the foundation of the home. The soil should slope one inch per foot for at least six feet. The overall grade of the yard may indicate the need for a steeper and longer slope away from the foundation to prevent flooding and water damage in the crawl space or basement.

  • Roof Leaks

Visible signs indicating a compromise of the integrity of the roof are curling, cracked, or missing shingles. Widespread deterioration of shingles may signal the need for a complete roof replacement. Other signs that roof leaks may be a concern are cracks in the flashing around skylights, chimneys, and roof valleys. Roof vents will spring leaks when the rubber boots develop cracks.

When the roof fails to provide a watertight barrier, moisture will find its way into the home, damaging the home’s insulation and drywall. The result could be wood rot and mold infestation.

The typical homeowner can replace a shingle now and then and may also patch leaky flashing. However, if a roof is more than twenty years old, replacement may be the best solution. A roof with one layer of asphalt shingles might receive a second layer of shingles. This solution is less expensive. Verify with the manufacturer that this type of application will not invalidate the shingle warranty. Consult with an experienced roofing contractor or structural engineer to ensure the roof can support the additional weight.

  • Foundation Cracks

Cracks in the concrete that exceed 3/16’s of an inch are evidence of bulging and buckling in the foundation. This situation demands an immediate response from the homeowner. An unstable foundation threatens the entire structure.

Some solutions are easy. An epoxy injection system can resolve hairline cracks. If the cracks become larger, the homeowner should obtain a professional opinion from a structural engineer.

  • Mold and Mildew

Musty smells and black mold on the bathroom ceiling or other surfaces are strong indicators that advanced secondary water damage has occurred. Gutter issues, roof leaks, or cracks in the foundation may have permitted water and moisture to enter the home, causing mold and mildew issues, and structural damage.

Ceiling tiles, carpet, and drywall readily harbor mold. Once contaminated, these and other items may need to be cleaned or totally removed and replaced to prevent the further release of mold spores. Address the mold issue without delay. Small patches of mold can be addressed by the homeowner, but the safest and best course of action is to call in professionals who have the equipment, personal protective gear, EPA-approved cleaners, and specialized techniques for dealing with mold and mildew issues.

By addressing these four concerns when they first appear, the homeowner can prevent a water damage disaster in the future. Procrastination will only allow the problem to enlarge in scope and require a more expensive and extensive restoration project.

SERVPRO of Crowley and South Johnson County is a locally owned and operated business. The SERVPRO of Crowley and South Johnson County team is ready to respond immediately when a homeowner or business needs water damage restoration services, as well as other restoration and cleaning services.

For more information about Glen Rose, TX, water damage restoration, contact the SERVPRO of Crowley and South Johnson County office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com

Why Prequalify a Restoration Specialist for Off-Campus Living Accommodations Before Students Start College?

8/18/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County urges property owners of off-campus housing to prequalify a damage restoration company before students arrive.

The property damage restoration experts at SERVPRO of Crowley and South Johnson County understand the concerns of the property owner who owns and rents out off-campus housing to college students. The challenges of being a landlord can be stressful. Landlords can reduce some of the stress by prequalifying a property damage restoration company with the experience and skill to work with this type of niche property.

By prequalifying a damage restoration company before students arrive on campus, a property owner can be ready in an emergency. A disaster mitigation and restoration team can be dispatched in minutes and on scene within an hour or less when the property owner knows who to call.

When would the services of a property damage restoration company be needed?

Owning off-campus rental property can be rewarding and challenging. Occasions that would require the services of a damage restoration company include the following scenarios:

  1. Natural disasters

Cleburne, TX, experiences its share of the severe weather that hits the North Texas region. Hurricanes, tropical depressions, tornadoes, and heavy thunderstorms are a part of life in this section of the United States. When severe weather damages a home or business, emergency tarping is needed immediately to stop the water intrusion and prevent further damage.

  1. Water damage and sewage damage events

A home full of college students will have its share of water damage and sewage backups. When these disasters occur, the damage restoration team can provide a rapid response, resolve the water intrusion or sewage spill, and begin the cleanup and restoration process immediately.

  1. Fire and smoke damage from a cooking fire or electrical malfunction

Cooking in the kitchen is a leading cause of house fires. A home full of college students is also overloaded with electronic devices and chargers. The concentration of novice cooks and electronics increases the likelihood of a fire damage disaster.

  1. Celebrations and weekend parties

Celebrations and weekend parties may create an environment that requires the immediate attention of a professional cleaning service. Some situations may fall into the category of biohazard cleanup when drug paraphernalia, narcotics, spilled alcohol, and bodily fluids are involved.

What to look for when prequalifying a property damage restoration company

The practical questions listed below are designed to assist a property owner in prequalifying a restoration company.

  1. Basic business information

How long has the business been in operation? Is it locally owned and operated? What is the background of the owner? Is the owner involved in the day-to-day affairs of the business? Is the company listed with the Better Business Bureau?

  1. Response time

What is the stated response time of the company? How soon can they be on scene for the specific property? A local company with a nearby base of operations will be more likely to arrive within the estimated time frame.

  1. Upon arrival

What happens upon arrival? A qualified property damage restoration team will begin with an inspection and assessment of the situation. A water intrusion such as a burst pipe, a ruptured appliance supply line, or a leaking toilet will be mitigated by shutting off the water source. If severe weather has damaged the roof, emergency tarping will be immediately installed to stop the flow of water into the home. After the damage has been assessed and documented, a detailed estimate will be presented for approval. The benefit of having a prequalified restoration company means that the water removal process can begin immediately. Every minute counts in a water damage disaster.

  1. Certifications and equipment

What IICRC restoration and cleaning certifications does the company have? Are technicians involved in continuing education and instruction?

  1. Insurance claims process

Does the company promote its ability to successfully manage the insurance claims process for the customer? A competent property damage restoration company handles the insurance claims process from start to finish. They should use Xactimate, the industry-standard for job estimating, or a similar app recognized and approved by the property owner’s insurance company. The claims process is complicated, so leave it to the experienced professionals who have a positive track record dealing with insurance companies.

  1. New construction and rebuild services

Is the company equipped to handle the restoration process, including any new construction and rebuilds? The restoration company that can manage the entire project to completion is a valuable asset to the distant property owner.

  1. Customer reviews

Are customer reviews easily accessible, current, and positive? What are customers saying about their experience with the company?

These questions can help property owners identify a reputable property damage restoration company that can be trusted to competently, efficiently, and compassionately handle any size disaster, 24/7, 365 days a year.

As a locally owned and operated business, the SERVPRO of Crowley and South Johnson County team lives and works in this community and is close by and ready to respond immediately when a homeowner or business needs property damage restoration or cleaning services.

For more information about SERVPRO of Crowley and South Johnson County, contact the Cleburne, TX, damage restoration company by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com

Three Important Tips to Help Homeowners Avoid Being Scammed After a Storm Damage Disaster

7/1/2021 (Permalink)

Blog Summary: SERVPRO of Crowley & South Johnson County explains how to identify and avoid scams after storm damage has struck a home or business.

SERVPRO of Crowley & South Johnson County realizes the worry and frustration homeowners experience after a thunderstorm, tornado, hurricane, or flash flood causes storm damage to their homes. The helplessness a homeowner feels as a stream of water pours into the structure through a hole in the roof can be overwhelming. In desperation, some homeowners will turn to the first person who knocks on the door offering to help out. A large-scale weather disaster can bring out the best in people, but a disaster can also bring out some of the worst con artists and scammers. The team of dedicated and caring professionals at SERVPRO of Crowley & South Johnson County explains how homeowners can identify and avoid scams when a storm damage disaster strikes.

How to Identify and Avoid Scams After a Storm Damage Disaster

After severe weather damages homes in a community, general contracting companies who are aware of the large-scale needs will descend on the community seeking to meet the short-term emergency repairs that homeowners legitimately need. Here are three quick tips to help homeowners avoid scammers and select a reputable, credible, and reliable storm damage restoration company.

Tip #1: Validate the company’s professional credentials and reputation.

In this stressful situation, homeowners must be careful to secure the services of a reputable, credible, and reliable company. A reputable company has a track record of satisfied customers and positive reviews, which can be found on the company’s social media accounts. A positive rating with the BBB is another strong indicator of past performance.

A trustworthy company will have proof of credibility. Professional certifications validate training and expertise, and a credible company will be licensed, insured, and bonded. Companies that are reliable generally have achieved longevity. Companies that are family-owned, family-operated, and have been in business for many years have demonstrated reliability year after year.

Just because a company travels to a different city or town to help residents rebuild does not necessarily indicate the contractor, home services company, or property damage restoration company is bogus or seeking to scam desperate homeowners. When a large-scale disaster occurs, many companies will rally to meet the massive need. A few simple questions can separate solid, trustworthy service providers from scammers.

These questions include:

  • Where is the company’s base of operations? Beware of “storm chasers” who will not produce information about their base of operations and their company history.
  • Does the company have references and reviews to validate a good reputation?
  • Is the company licensed, insured, and bonded?
  • Does the company have the professional certifications a credible company would have?
  • How long has the company been in business?
  • Does the company have equipment and technology to cover the full scope of work, including emergency tarping, water removal, applied structural drying, pack out and storage services, cleaning and restoration, mold remediation, and rebuild services?
  • Is the company a franchise?

This last question is crucial on several fronts. Usually, a local company that is a part of a national franchise must meet very high qualifications and standards. Adherence to these standards must be demonstrated on a regular basis. Customer complaints are taken seriously and are addressed in a timely, satisfactory manner. In a major disaster involving hundreds or thousands of structures, SERVPRO locations may respond from far and wide. The stringent requirements set by SERVPRO for every single franchise location anywhere in America guarantee a uniform standard of excellence and performance across the board.

Tip #2: Document everything.

Keep an accurate paper trail of all expenses. These expenses include not only materials and repair services but also any food, lodging, travel, medical expenses, and pet care associated with the storm damage disaster.

Avoid paying in cash for storm-related expenses. Payments by credit card or check will automatically create permanent, digital documentation essential to a successful claims process. This documentation will prove to be useful should a dispute arise. A huge red flag is requesting or demanding full payment or a large partial payment upfront prior to any provision of services or completion of project milestones.

Tip #3: Avoid hasty decisions.

The salesman or company representative who knocks at the door offering significant savings for a quick decision is often a scammer, especially if the company is not local or a well-established, reputable franchise. A well-established company patiently invests the time to educate its consumers on the restoration process. Professionals will provide an inspection, assessment, and complete estimate with photo and video documentation. Impulse decisions may lead to costly future repairs of shoddy work in the long run.

As a locally owned and operated business, the SERVPRO of Crowley & South Johnson County team lives and works in this community and is close by and ready to respond immediately when a homeowner or business needs storm damage restoration or cleaning services.

For more information about storm damage restoration in Glen Rose, TX, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Tips for the Proper and Safe Use of a Fire Extinguisher

7/1/2021 (Permalink)

Blog Summary: Before using a fire extinguisher to control or put out a fire in the home, homeowners need to make sure that they understand how to use this tool.

The fire damage restoration team at SERVPRO of Crowley and South Johnson County understands the stress, anxiety, and frustration homeowners experience when dealing with fire damage. Property damage from a fire touches almost every area of the home. Smoke and soot contamination is widespread, and the water used to extinguish the flames can cause more damage than the fire itself. For the SERVPRO professionals, water extraction, cleanup, and property damage restoration are a top priority.

How important is knowing how to properly operate a fire extinguisher?

According to a National Fire Protection Association report entitled “Home Cooking Fires,” US Fire departments responded each year to about 173,000 home structure fires resulting from cooking. In 2018, fire departments were called out to 470 home cooking fires per day. These statistics do not include those fires that were extinguished without the services of the local fire department.

The majority of home cooking fires involved ranges or cooktops. Leaving the stove unattended was the leading cause of cooking fires and casualties. Over half of non-fatal injuries occurred when individuals attempted to put out the fire themselves. This last statistic highlights the importance of knowing how to properly operate a fire extinguisher in the heat of the moment.

Every homeowner should know the basics about safely and effectively operating a fire extinguisher. All mature and physically able members of the household can easily be trained in the proper use of this valuable piece of equipment should a fire break out in the home. Knowledge and training can enable the quick response that is needed to extinguish a fire. When a fire breaks out, the adrenalin rush can be paralyzing. Familiarity with the fire extinguisher and proper training can overcome the chaos and paralyzing fear of the moment. The correct application of the extinguisher can eliminate the fire in seconds.

Home fire safety tips

Consider the following basic home fire safety tips:

  1. Have the appropriate type of fire extinguisher on hand.

Make sure that the appropriate type of fire extinguisher has been acquired and is stored in a location that is quickly and easily accessible. Only people trained in the proper use of fire extinguishers should use these tools.

  1. Call for assistance before attempting to put out a fire.

A fire can spiral out of control far more quickly than homeowners may have anticipated. While taking steps to extinguish the fire, if possible, have someone summon help to be on the way in case the fire gets out of hand.

  1. Plan a safe escape in case the fire grows out of control.

Decide on a safe escape path before approaching the flames. Avoid allowing the smoke, heat, or flames to block the evacuation path.

  1. Stay alert to the scope of the fire.

A house fire can spread very quickly because of the presence of many flammable materials present and the confined area of the structure. Seconds matter. However, unless an explosion is involved, the occupants have time to evaluate the situation and respond accordingly in most situations.

How to use the fire extinguisher

Address the flames using the PASS Method:

Step #1: Pull the pin.

Remove the pin by pulling it from its location on the handle. Prior training to become familiar with the parts and operation of the equipment should be adequate to reduce or eliminate any delay in this vital first step. Once the pin is removed, the operating lever is unlocked and ready to be pressed, discharging the chemicals onto the fire.

Step #2: Aim low.

Aim the extinguisher hose or nozzle at the base of the flames. Attacking the base of the fire targets the materials or liquids that are fueling the flames.

Step #3: Squeeze the operating lever.

This action should allow the extinguisher to discharge the extinguishing agent onto the flames. Since fire extinguishers may differ in their design and operation, familiarity with the units that have been purchased for use in the home is crucial. Some extinguishers have a button or other means of activation other than a standard handle.

Step #4: Sweep from side to side.

While aiming at the fire’s base, sweep the extinguisher back and forth as the chemicals are being discharged until the flames are completely out. Maintain focused attention on the fire. If the fire re-ignites, follow the same process of pressing the lever and sweeping the discharged agent on the re-emerging flames. Do not leave the area unattended until the fire department has arrived or the fire has been completely extinguished and is unable to flame up again.

Bonus safety reminders

When a fire erupts, time seems to slow down as the heart races. Controlled breathing and calm thinking can win the day and save lives. These safety tips save lives every day.

  • The person discharging the fire extinguisher should always keep a safe exit behind them so that they can quickly escape from the fire.
  • Before beginning the PASS method, people should make sure that they are standing at least eight feet away from the fire.
  • Exit the home, business, or other structure if the fire is not immediately extinguished. Most fire fatalities are from smoke inhalation. Stay low to the floor while making the retreat.
  • If the fire is extinguished, have the fire department inspect the burned location to ensure that the fire has been completely put out and the area is entirely safe. Smoldering embers can flare up many hours after the original fire has been extinguished.
  • Without exception, any fire extinguisher that has been discharged should be recharged or replaced.

The staff of SERVPRO of Crowley and South Johnson County is ready to respond immediately when a homeowner or business needs the services of a fire damage restoration company. To learn more about fire damage restoration in Grandview, TX, contact SERVPRO of Crowley and South Johnson County by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

When There Is a Mold Infestation in an Apartment, Can the Landlord Be Held Liable?

7/1/2021 (Permalink)

Blog Summary: SERVPRO of Crowley & South Johnson County explains potential liability issues stemming from a mold infestation and shares mold prevention tips for both landlords and tenants.

The dedicated damage restoration and mold remediation professionals at SERVPRO of Crowley & South Johnson County understand and appreciate the priority landlords and property managers place on keeping tenants safe and comfortable. A mold infestation can present health effects that raise concerns for renters who live in a single-family dwelling or an apartment complex. Tenants around the nation have succeeded in winning lawsuits against landlords to cover expenses arising from health effects possibly caused by exposure to mold in the rented dwelling.

Where can mold be found in a rental?

The colors and shapes of mold vary widely. Some common varieties of mold include paecilomyces, stachybotrys, aspergillus, penicillium, and fusarium. Mold ranges in color from white, black, gray, or green. The texture of these fungi can be shiny and smooth, and some mold textures have a powdery appearance. Mold can give off a strong, pungent, disgusting odor.

Mold needs four basic things to thrive: warmth, darkness, organic matter for food, and humidity. Humidity creates prime growing conditions for mold. The naturally humid climate of the North Texas area around Dallas and Fort Worth presents more mold issues than drier climates. Homes and buildings in drier climates will still have mold problems when excessive moisture issues are present. Mold can grow in any climate as long as moisture is present.

Mold is often found growing on items that have become saturated with water from a leaking faucet, roof leak, a cracked tub or shower floor, or a dripping drain pipe. Look for mold on painted surfaces, drapes, upholstery, clothing, wall paneling, ceiling tiles, newspapers, or cardboard boxes.

Concealed, or hidden mold, can thrive in the dark cavities between walls. Mold can be found hidden under floors and in ceilings. Mold can also find a home in spots that are less accessible. A basement or attic with additional moisture and warmth are favorites of mold.

What can the landlord do to keep the property safe and livable?

Any property owner is responsible for ensuring that the rental property is safe and habitable, whether mold is present or not. All building codes should be followed to promote the health and safety of the tenants. Measures should be taken to mitigate or prevent water intrusions in the rental.

  1. Implement a responsive reporting process for tenants.

Have a reporting process for the tenant that results in a quick response and remediation of any situation.

  1. Stop the water intrusion.

When possible, the tenant should be instructed on how to stop the water flow either at a cut-off valve or at the valve to the water main.

  1. Begin the cleanup and restoration process.

Initiate the water removal and property damage restoration immediately. If the water damage incident is more than the tenant can safely and quickly manage, the landlord would be smart to dispatch a pre-qualified property damage restoration professional to stop the water intrusion, remove the water, and begin the restoration process before secondary damage takes place. Mold growth is a primary example of advanced secondary water damage.

  1. Keep detailed records of how the incident was handled.

By compiling phone logs, receipts, photos and video of the damage, or any other relevant documentation, the landlord preserves a historical record that may be helpful in the event of litigation.

  1. Perform scheduled maintenance on the property.

A property owner or property manager should conduct a walk-through of the property on a regular basis to check for water damage or signs of a mold infestation.

Other maintenance tips include:

  • Deal with leaks as soon as they are discovered.
  • Replace water supply lines every five to seven years.
  • Have the HVAC system annually inspected by a qualified professional HVAC technician.
  • Have a trusted roofing contractor inspect the roof and gutters each year.

What can the tenant do to prevent mold growth?

The tenant can be a positive force in keeping the rental safe and livable when it comes to preventing mold growth. Here are some suggestions:

  • Report any mold issues as soon as they are discovered.
  • Adequately ventilate the home or apartment.
  • Control humidity levels.
  • Keep the apartment or home clean and dry.

The lack of ventilation, the presence of high humidity levels, and unsanitary conditions create conditions favorable to a mold infestation.

As a locally owned and operated business, the SERVPRO of Crowley and South Johnson County team lives in the area and is invested in the community. This personal connection makes the SERVPRO team a great choice for homeowners, landlords, property managers, businesses, and industry when a disaster occurs.

For more information about mold remediation and mold removal in Cleburne, TX, contact SERVPRO of Crowley and South Johnson County by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

What Steps Should Homeowners Take When a Broken Water Main Floods Their Home and Causes Water Damage?

5/31/2021 (Permalink)

Blog Summary: SERVPRO of Crowley & South Johnson County offers tips on dealing with water damage from a broken water main.

The water damage restoration specialists at SERVPRO of Crowley & South Johnson County are aware that a quick response to water damage helps prevent advanced secondary water damage, which can complicate the restoration process. The team understands the disruption, stress, and frustration homeowners face when dealing with a property damage crisis, including water damage from a broken water main. The SERVPRO team offers homeowners several tips for dealing with flooding from a broken water main.

What is a water main?

Homeowners who reside in a densely populated area will most likely obtain their water supply from a municipal source rather than from a private well. The publicly sourced water is delivered to the area by a water main, which refers to pipes buried underground along the streets throughout the neighborhood. Outside the city or neighborhood, the water main is by the road. A network of spurs and pipelines delivers the water to each home. The pipe that delivers the water from the water main to the home is installed with a meter. This meter is the dividing point between the home’s water line and the water main. The repair of any water leaks from the meter to and including the home is the responsibility of the homeowner. Water leaks from the meter to the water main and beyond are the responsibility of the municipality to repair.

What causes the water main to break?

Building codes often require that water lines and other utilities be buried quite deeply to keep the lines from being easily damaged or to keep water lines from freezing. Some causes of water main breaks are:

  • The aging of the system
  • Equipment failure or defective installation of the pipes
  • Digging, drilling, blasting, or boring near the waterline or water main
  • Driving over the pipes with heavy equipment

What are some signs that the water main is broken?

A reduction in water pressure or the sudden loss of all water pressure may indicate that a water main has ruptured or that a portion of the water system is out of operation for a time. A massive water main break has the potential to flood an entire home. Signs that a major water line break may have occurred include:

  • the sound or smell of water in the street, yard, or under the home
  • pooling water or soggy ground when it has not rained
  • wet surfaces such as the driveway or sidewalk
  • sagging spots around the home’s foundation
  • water in the crawl space, basement, or garage

Will insurance cover water damage from a broken water main?

Any water damage from a broken water main on the homeowner’s side of the water meter is typically covered by insurance. When a break in the water main causes water or flood damage to a home or business, the insurance company may deny a damage claim because the damage stemmed from the water main and not from a leak within the homeowner’s property. Take the following steps if the water damage resulted from a broken water main operated by the town or municipality:

  • Contact the local town or municipality immediately to repair the broken water main or spur. Let them know that property damage has occurred and that a detailed description of the damage with documentation will be provided as soon as possible.
  • Document the event and the damage with pictures, video, and written notes.
  • Contact the insurance company. Even though the homeowner may be convinced that the water damage was caused by a broken water main and is not covered by insurance, the policyholder should contact the insurance company to determine if the claim will be covered or denied.
  • Reach out to a water damage restoration company to immediately begin the water removal and damage restoration process. SERVPRO professionals will conduct a thorough inspection of the property, including identifying the source of the water damage, assessing the extent of the damage, and providing a written estimate of the needed damage restoration services. This estimate will include copious documentation, including written descriptions and images. This information will prove helpful when dealing with the water company.
  • Present an estimate of repair costs to the water authority and seek compensation for damage restoration expenses. Along with the description of damages and the repair estimate, provide evidence that the damage was caused by a water intrusion from the broken water main.

Water damage from sudden or accidental events is often covered by a homeowner’s insurance policy. Water damage resulting from accidentally damaging pipes from the meter to the home or within the home is typically covered by insurance. Water damage from a flood disaster is not covered by a standard homeowner’s policy. Special flood insurance must be purchased.

If a homeowner damages a water pipe or the water main beyond the meter while drilling, blasting, boring, or digging, the homeowner may be held responsible for the payment of repairs or any property damage caused by the incident. Stiff fines could apply if the homeowner failed to have the utilities marked prior to engaging in activity that could lead to the damage of any underground utilities.

As a locally owned and operated business, SERVPRO of Crowley & South Johnson County is close by and ready to respond immediately when a homeowner or business has a water damage emergency and needs restoration or cleaning services. For more information about the water damage restoration company serving Glen Rose, TX contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Why Do Homeowners Need Emergency Tarping Services?

5/31/2021 (Permalink)

Blog Summary: SERVPRO of Crowley & South Johnson County highlights five reasons why homeowners in Venus, Crowley, and Grandview, TX, may need emergency tarping services.

SERVPRO of Crowley & South Johnson County understands the stress, anxiety, and frustration homeowners experience when storm damage to the roof allows water to leak into the home. As each minute passes, water cascades into the house through the roof, damaging ceilings, walls, flooring, furniture, and personal belongings. As soon as conditions are safe, the breach in the roof must be closed. The best solution is emergency tarping installed by a professional who has the knowledge, tools, safety gear, and equipment needed to quickly and safely perform the task.

Occasions When Emergency Tarping Is Needed

Whenever a roof is leaking, emergency measures need to be taken to slow or stop the flow of water into the home. A gaping hole near the bottom of the roof allows rainwater above the hole to flow into the house. It may not be raining very hard outside, but the amount of water flowing into the home is multiplied by the area of the roof above the breech. A temporary but very effective solution to prevent water damage is emergency tarping. Emergency tarping may be needed in the following instances:

  1. Storm damage

Severe weather involving hail, high winds, tornadoes, and hurricanes can cause serious roof damage. The Crowley and South Johnson County area is prone to severe weather since it is in close proximity to the Red River Valley, the “tornado alley” of Texas.

  1. Wind damage

Wind associated with an incoming or outgoing weather front can be fierce, even if the wind is not accompanied by rain and hail. The weather forecast may not call for rain in the immediate future; however, if shingles have been dislodged or boarding has been disturbed, the damaged area needs to be tarped until the roof can be repaired.

  1. Uprooted tree

A fallen tree can cause serious structural damage to a roof, and immediate tree removal is imperative. Once the tree is removed, the damage can be assessed and the roof can be tarped. Even if only one limb pierced the roof, a large quantity of water can enter the attic and cause extensive water damage to the interior of the residence.

  1. Fire damage

Firefighters may need to create an opening in the roof in order to put out flames in the attic. This opening will need to be adequately covered to prevent further water damage while the home is being repaired.

  1. Flooding

Johnson County receives, on average, about 38 inches of rainfall per year. Sometimes the region gets much more rain than usual, such as in 2015 when over 60 inches of rainfall was recorded. 2015 was the wettest year on record for Johnson County and the surrounding area.

Heavy rainfall over an extended period of time can overwhelm a roof’s ability to displace water through the gutters and downspouts. Even though the homeowner may have just cleaned the gutters, debris that accumulates during a period of severe weather can clog gutters, causing roof damage along the bottom regions of the roof. Leaks around roof vents, skylights, and chimneys may occur when a tropical storm stalls out over a region and dumps excessive amounts of water onto the roof for days at a time.

Emergency Tarping Is a Job for Experienced Professionals

Emergency tarping is dangerous without the proper equipment and training. A homeowner can make the situation worse if the tarp is incorrectly installed. Wet roofs are slippery, especially when covered with leaves, sticks, or grime. Wind may get under the tarp and pull a homeowner off the roof, causing injury or death. Emergency tarping is best left to professionals who are equipped to perform the task safely.

What to Do Until Help Arrives

While severe weather is present in the area, conditions may be too dangerous to install emergency tarping. Some degree of water damage cannot be avoided. What can a homeowner do when roof damage is allowing water to leak into the home? Listed below are tips to help homeowners limit the damage and protect their belongings:

  • Move items that are light enough to be lifted safely. Make sure that they are out from under the drip zone.
  • Cover heavy items with plastic or a tarp.
  • Place buckets or trash cans under drips to collect the water and reduce water damage.
  • Prevent a possible ceiling collapse by piercing a small hole in the ceiling to allow the water to escape. A sharp pencil makes a clean hole that can be easily repaired. Multiple holes may be needed to allow enough water to vent so that the ceiling does not collapse.
  • Be safe! Avoid back injuries. Pillows and cushions are heavy when water-logged. Wear sturdy shoes to prevent slip-and-fall injuries.

SERVPRO of Crowley & South Johnson County is locally owned and operated. Crews are available 24/7 to respond to any size disaster, including storm damage requiring emergency tarping. To learn more about storm damage restoration in Glen Rose, Grandview, and Crowley, TX, contact SERVPRO of Crowley & South Johnson County by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Seven Common Causes of Fire Damage in Restaurants and Eating Establishments

5/31/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County explains seven causes of commercial fire damage in restaurants.

SERVPRO of Crowley & South Johnson County highlights seven causes of commercial fire damage in restaurants. Every twelve minutes, a fire department responds to a report of a fire at a restaurant or drinking establishment. An industry source describes the situation in these terms: “According to figures provided by the National Fire Protection Association, fire departments across America responded to an average of 8,240 structure fires at eating and drinking establishments each year between 2012 and 2016. These fires resulted in two civilian deaths each year on average, along with 115 injuries and $246 million in property damage.”

Seven Causes of Commercial Fire Damage in Restaurants

  1. Failure to properly clean cooking equipment

Many of the most popular foods people love to eat in restaurants involve a cooking process that produces a large quantity of grease. This grease accumulates in the exhaust hood systems of these commercial kitchens. The cook line, exhaust hood, hood filters, exterior exhaust fan, and connecting ductwork present potential fire hazards for commercial kitchens.

If left unchecked, the grease buildup often leads to serious fire hazards. Food preparation and customer service should be top of mind for the restaurant owner or manager, not worrying about a fire hazard in the exhaust hood system or the grease trap.

  1. Misuse of cooking equipment

Cooking equipment accounts for six out of ten restaurant fires. Leading causes of cooking equipment fires are deep fryers (31%), ranges (18%), and grills (11%). Cooking equipment designed to be used in the home cannot stand up to the heavy demands of a commercial kitchen. The equipment quickly wears out and becomes a fire hazard. Commercial-grade deep fryers, electric frying pans, and ranges are manufactured to higher specifications enabling the equipment to withstand the daily, prolonged usage required in a commercial kitchen.

  1. Presence of flammable materials and substances in the kitchen

It comes as no surprise that the most common causes of major fires in restaurants involve cooking flames and flammable materials in the kitchen. Cooking oil and alcohol are leading contributors to kitchen fires. Foil, parchment, boxes, and paper packaging were the items that were first ignited in four out of ten restaurant fires.

  1. Gas leaks

When older or neglected cooking equipment cannot support current gas flows to a kitchen, gas leaks can occur. The leaking gas can explode when ignited. The electric arc from switching on an electrical device such as a lightbulb can ignite the leaking gas. A match or lighter, which are often used in preparing dishes, can also ignite loose gas.

A key indicator of a gas leak is the sulfuric or rotten egg smell. Another indicator of a gas leak is the color of the flame. A functioning system produces a sharp blue flame, while a system with a compromised flow of gas may produce a yellowish or orange flame. If pilot lights in gas stoves and ovens are unexplainably extinguished, a gas leak may be the cause. The gas may be escaping into another part of the stove or behind a wall. If the leak is immediately detected and resolved, an emergency fire damage disaster can be prevented.

  1. Electrical malfunction

The demands placed on commercial cooking equipment are heavy and ongoing. Over time the wiring and electrical components break down under the stressful wear and tear. Continuing to use older electrical equipment without proper maintenance or periodic replacement creates a fire hazard in a commercial kitchen, whether a restaurant, school or nursing home.

  1. Smoking near the restaurant premises

Smoking near a restaurant can create a fire hazard. Restaurant fires are sometimes caused by smoking materials that are improperly discarded in trash cans near the premises. Seven percent or one in twelve reported restaurant fires were caused by smoking materials.

  1. Arson

Unfortunately, about one in twenty-five fires at restaurants and drinking establishments are intentionally set. Though accounting for only about four percent of the total fires, arson causes ten percent of the total property damage.

As a locally owned and operated business, the SERVPRO of Crowley & South Johnson County team lives and works in the community and is close by and ready to respond immediately when a restaurant, drinking establishment, or other types of businesses need commercial fire damage restoration or cleaning services.

For more information about commercial damage restoration in Cleburne, Crowley, and Venus, TX, contact SERVPRO of  Crowley and South Johnson County by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Why Cleanup From a Biohazard Incident Is a Job for a Professional Commercial Cleaning Company

5/12/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County urges local businesses to turn to certified and well-equipped professionals to remediate commercial biohazard incidents.

The commercial damage restoration professionals at SERVPRO of Crowley and South Johnson County know that exposure to biological and chemical contaminants can cause serious health effects. Failure to properly remove such substances can contribute to unhealthy and dangerous environments. The professionals at SERVPRO of Crowley and South Johnson County safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. Equipped with the necessary safety gear and cleaning products, they transform unhealthy environments into clean, safe homes and offices.

What is a biohazard event?

A biohazard incident involves the presence of, as well as potential or actual exposure to, biological or chemical contaminants, which can cause serious health effects. The failure to remove the hazardous substances in a timely and proper fashion can contribute to unhealthy and dangerous environments.

What are the categories of biohazard risk?

The Centers for Disease Control distinguishes four levels or categories of bio-hazardous risk:

  • Level one: These substances or pathogens pose minimal threat to humans and the environment.
  • Level two: These substances are transmitted by direct contact with infected or contaminated material. These Level two agents can cause serious health effects.
  • Level three: These biohazardous pathogens can become airborne and cause serious health effects.
  • Level four: These highest-risk pathogens are life-threatening diseases.

What are some examples of incidents classified as biohazard events?

  • Sewage backups
  • Chemical spills: Industry spills, crime scene processing, meth labs
  • Body-fluid incidents: suicides, homicides, accidents
  • Hoarding scenes
  • Animal waste or remains

Why should businesses enlist the services of commercial biohazard cleanup professionals?

Every biohazard involves a degree of risk or danger. Even a low-risk biohazard incident can have drastic health effects if improperly managed. Decision-makers tasked with remediating a biohazard incident should consider these compelling reasons for enlisting the commercial biohazard cleanup services of trained, certified, and experienced professionals.

#1. Safety is the priority at all times.

Low-risk biohazard sites are inherently dangerous. Certified professionals have been carefully trained using the best and safest equipment, technology, and EPA-approved solutions to remove, disinfect, sanitize, or neutralize the worst biohazard incident. These courageous professionals also know how to complete the cleanup while keeping employees, inventory, and the larger manufacturing site safe. Whether the setting is a small business, office, factory, warehouse, school, or bank, the professionals at SERVPRO can isolate the disaster area to prevent or reduce contamination of the large venue.

Certified SERVPRO biohazard cleanup professionals know how to be thorough. Total cleanup means no surprises in the future from exposure to residual contaminants. Employees can feel safe when they have to work in areas affected by the biohazard or chemical spill. Employee confidence increases efficiencies and promotes stability and unity in the workforce.

#2. Better efficiency gets the business back to business sooner rather than later.

SERVPRO of Crowley and South Johnson County will bring highly-trained commercial biohazard mitigation specialists  who will work efficiently to accelerate the return to normal business operations. High-speed equipment, advanced technology, and best-practice techniques vastly reduce mitigation time when compared to having untrained and ill-equipped employees take on the dangerous and complicated challenge of cleaning up a sewage backup, a chemical spill, or an accident scene.

#3. Liability risks should be avoided.

A commercial biohazard cleanup company is structured to take on the risks associated with remediating a contaminated site. Having employees address a dangerous situation without the benefit of special training, proper equipment, and approved protective gear puts the employees and the business at great risk. The legal fallout from a slip-and-fall injury during the cleanup of a sewage backup could bankrupt a small business. Contracting a serious illness from exposure to a deadly pathogen or hazardous chemical could lead to lengthy and expensive litigation. The potentially severe liability of having employees manage a biohazard incident is not worth the risk.

As a locally owned and operated business, the SERVPRO of Crowley and South Johnson County team lives and works in the local community and is close by and ready to respond immediately when a company needs biohazard or chemical cleanup services. For more information about Cleburne, TX, damage restoration, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Why Spring Cleaning Season Is the Perfect Time to Practice Fire Safety and Prevent Fire Damage

5/12/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County, a Crowley, TX, fire damage restoration and property damage restoration company, reminds homeowners to remember fire safety precautions as they are making their list of things to do for spring cleaning.

SERVPRO of Crowley and South Johnson County provides property damage restoration services to homeowners and businesses that have suffered a fire, smoke, or water damage disaster. A house fire and the accompanying smoke and water damage can bring life to a standstill. The traumatic experience of being awakened in the middle of the night by the pungent smell of smoke or the shrill alarms of smoke detectors is not soon forgotten.

As winter draws to a close and spring blooms fresh, clean, and green, SERVPRO of Crowley and South Johnson County reminds homeowners to review fire safety precautions when making their list of things to do for spring cleaning.

Why Homeowners Should Review Fire Safety Precautions This Spring

When a fire erupts in a home or business, seconds count. If a stove top grease fire is not extinguished within a minute or less, the homeowner must seek to escape safely rather than put out the blaze. Knowing how to swiftly execute a fire safety plan can and does save lives. When creating a spring-cleaning list, include the fire safety precautions listed below.

  1. Test all smoke alarms and carbon monoxide alarms.

Annually testing all smoke and carbon monoxide detection devices and replacing old batteries with fresh, new batteries verifies that the alarms are operational. Knowing that all devices are in good working order instills confidence that the early warning devices will perform as expected if a fire breaks out. Do not wait until spring cleaning to change the batteries in a chirping smoke or CO detector. The distinctive, piercing chirp sends a message: “Change my batteries now!”

  1. Replace all smoke alarms that are over ten years old.

Most homeowners are not aware that smoke detectors have a limited lifespan. Ten years can slip by in a moment, and many homes have smoke detectors that have been in place for decades. Older devices and dated smoke detection technology have been replaced by improved devices that are more reliable and have additional functionalities.

  1. Replace all carbon monoxide alarms that are over seven years old.

These devices also have a limit to their functional lifespan. Be proactive, and change out these devices even if they are still operational. An alarm malfunction when the home is at dangerous levels for carbon monoxide can be fatal.

  1. Inspect the dryer vents and clean the clothes dryer housing, including the vents.

According to the US Fire Administration, failure to clean the clothes dryer accounts for 2,900 residential clothes dryer fires each year and causes an estimated five deaths, one hundred injuries, and $35 million in property damage. Clogged dryer vents account for a large percentage of these fires. The gradual buildup of lint inside the dryer, a kink in the exhaust tubing, or an obstruction at the outside vent can present a situation that makes the dryer and the exhaust system a serious fire hazard. Inspecting and cleaning the clothes dryer housing and venting system can help prevent clothes dryer house fires.

  1. Clean out the clutter in the home to avoid fire hazards and make entry and exit of the home easy and safe.

Piling clutter on extension cords or electronic devices, near heaters, or next to appliances creates a fire hazard. Clutter may make a hallway, bedroom, or stairway impossible to escape from in the middle of the night when the air is thick with smoke and the mind is foggy from being awakened from a deep sleep. Old magazines, newspapers, mail, books, and clothing provide tinder for sparks that may grow into a raging house fire.

  1. Remove any clutter outside the home that could be a fire hazard or that could be dangerous in a fire damage situation.

Flower and shrub beds laden with dry leaves, pine cones, and sticks are a tinderbox waiting to ignite. A spark from a fire pit, campfire, grill, or combustion engine could easily alight in the beds and cause a house fire. Debris and clutter in the yard could also impede escape from a burning home and result in injury from a trip-and-fall incident in the dark.

  1. Inspect electrical outlets and electronic devices for fire hazards.

Replace any electrical outlets or light switches that are malfunctioning or appear to be worn out. Repair or replace frayed, damaged, or cracked electrical cords.

  1. Practice the fire escape plan with the family, roommates, or other home occupants.

Having a comprehensive fire safety plan and being able to escape the structure in the event of a fire are crucial. Saving lives is more important than the material contents of the home or the home itself.

  1. Pre-qualify a reliable damage restoration company, such as SERVPRO of Crowley and South Johnson County, that will respond quickly to a fire damage disaster.

The time to choose a fire damage restoration company is before a fire damage disaster occurs. Ask about the company’s availability, response times, service areas, certifications, experience, equipment, and rating with the BBB.

For more information about Crowley, TX, fire damage restoration, call the SERVPRO of Crowley and South Johnson County office at (817) 297-8588 or email at office@SERVPROcrowley.com.

The Advantages of Hiring a Restoration Company With Certifications in Applied Microbial Remediation

5/12/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County highlights the benefits of the Applied Microbial Remediation Technician Certification for a damage restoration company and its clients.

The team of professionals at SERVPRO of Crowley and South Johnson County has earned seventeen IICRC certifications, including Applied Microbial Remediation Technician. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the cleaning and restoration industry. IICRC certification means that technicians have received world-class training in the technology, techniques, and safety protocols for cleaning and restoration.  For the customer, IICRC-certification means receiving the best quality cleaning and restoration services from technicians who embrace the IICRC core values of respect, responsibility, integrity, excellence, and expertise. This emphasis on knowledge, expertise, and customer care makes SERVPRO of Crowley and South Johnson County the best cleaning and restoration choice when a property damage disaster such as a mold infestation or a sewage spill happens in the home or business.

What is the Applied Microbial Remediation Technician certification?

According to the IICRC, “The Applied Microbial Remediation Technician course covers mold and sewage remediation techniques to individuals engaged in property management, property restoration, IEQ investigations or other related professions. Emphasis will be placed on teaching mold and sewage remediation techniques to individuals who will perform these procedures in the field. Course graduates will be adequately equipped to perform remediation services, while protecting the health and safety of workers and occupants.”

What are the benefits of using a damage restoration company with technicians certified in applied microbial remediation?

Disaster-specific training in mold and sewage remediation yields consistent, thorough, and safe cleanup of serious health hazards, such as microbials, contaminated water, and human waste.

Mold can cause a wide range of health effects. Prolonged exposure to mold can exacerbate health effects caused by or predating the mold infestation.

Gray water and black water spills are highly dangerous. Gray water, also known as category two water, may have only a slight trace of human waste if any at all. Gray water in carpeting, if not immediately extracted, can grow mold and other bacteria, making it black water. Black water contains human or animal urine or feces. The cleanup of gray and black water is not recommended as a DIY project since these toxic waste disasters require special training to clean safely. Exposure to the bacteria in black water through a cut or through the eyes, nose, or mouth can lead to serious illness or even death. Bacteria in black water also release endotoxins, which can cause serious long-term health effects.

The use of technology to detect the presence of moisture, mold, mycotoxins, and dangerous substances enables SERVPRO technicians to interpret the severity of a mold or sewage disaster and determine when safe levels have been achieved in the cleaning and restoration process.

Other factors that ensure the disaster site is dry, clean, sanitary, and safe for the entire family include:

  • the proper operation of extraction and drying equipment
  • the proficient use of cleaning tools
  • the execution of thorough cleaning techniques
  • the application of EPA-approved cleaning, disinfecting, and sanitizing solutions

Stringent standards uniformly applied in a toxic environment, such as a mold infestation or a sewage spill, yield consistently safe results.

How does AMRT certification benefit the SERVPRO professional who receives it?

There is both a human and a humane dimension to certification as an Applied Microbial Remediation Technician. Disasters involving water, fire, smoke, mold, toxic wastes, and biohazard materials require technicians to enter environments that are at times exceedingly dangerous to the physical health of the restoration professionals. When called upon to risk life and limb, they respond with selfless courage. Technicians who receive training and certifications from IICRC also learn how to serve the needs of others while protecting their own health and safety. A part of the training involves the use of PPE, safety awareness, and danger protocols that keep everyone safe, including the technicians.

Why choose SERVPRO?

  • Available 24/7, 365 days a year
  • Faster to any size disaster
  • Advanced technology and equipment
  • Insurance claims handled from beginning to end
  • Technical certifications and continuing education

Why choose SERVPRO of Crowley & South Johnson County when a property damage disaster strikes? The answer is foundational to the core values of the SERVPRO ethos. As a locally owned and operated business, the SERVPRO of Crowley and South Johnson County team lives in the community and provides immediate service when services are needed by a member of the community. Homeowners can be assured that when they call SERVPRO at 2:00 am in the morning for a property damage disaster, the responding technicians provide services not simply because they have been called, but because they have a calling.

For more information about the Cresson, TX, damage restoration company, call the office at (817) 297-8588 or email office@SERVPROcrowley.com.

Standing Water: Is it Safe?

4/8/2021 (Permalink)

The Institute of Inspection, Cleaning, and Remediation Certification (IICRC) classifies water into these three categories:

  • Category 1 “Clean Water” is from a source that poses no substantial harm to people. Water that overflowed while running your bath water, leaking from a supply line for an ice maker, or leaving on the kitchen faucet are good examples.
  • Category 2 “Gray Water” poses health risks due to significant levels of contamination of bacteria, mold and/or chemicals. This includes dirty water from washing machines, dishwashers, as well as leaks from water beds, broken aquariums and urine.
  • Category 3 “Black Water” may contain disease-causing organisms, toxins, and is grossly unsanitary. Typical black water conditions occur from a sewer backflow, a broken toilet bowl containing feces, and rising flood waters. (Rising flood water is considered Category three because of the possibility of chemicals and organisms found in lawn chemicals, fertilizers, animal feces, decaying ground debris, and over filled sewer and septic systems.)

What Should Homeowners Do? 

It’s essential to call an experienced restoration company in Godley, Texas as quickly as possible after water damage or flooding occurs. If you have water in your home after a storm, do not wade into it unless doing so is necessary. It is important to dry out the area as soon as possible. Contaminated water can spread disease and cause mold growth in as little as two days. 

Be sure to rid your home of the water as soon as you can to keep you and your family safe.  Call SERVPRO of Crowley & South Johnson County or visit our website for more information on water damage

What Are Some Common Causes of Fire Damage Disasters in the Bathroom?

4/8/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County, a damage restoration company serving the Crowley and South Johnson County areas, advises homeowners regarding some common causes of fire damage in the bathroom.

The fire damage restoration professionals at SERVPRO of Crowley & South Johnson County understand that a house fire of any size in the home is dangerous and traumatic. The painfully loud shrill of the smoke alarm, the darkness of a smoke-filled home, the shouts to flee the house, the rush to dress and grab a few belongings, and the bright lights and commotion of fire engines and firefighters arriving on the scene to save lives and extinguish the flames make a residential fire a memory that will not soon be forgotten.

One of the most dangerous and inconvenient locations for a fire to break out is the bathroom. Many of life’s daily activities can only happen in the bathroom, and a fire in the bathroom disrupts life at its core. The bathroom has many electrical fixtures and lots of moisture points. Unfortunately, electricity and water do not go together well, making the bathroom one of the most dangerous rooms in a home or apartment if proper safety precautions are not followed.

Here are some common causes of fire damage in the bathroom and tips on how to avoid them.

  1. Malfunctioning, unattended, or misused appliances

A hairdryer is an example of a bathroom appliance that can spit sparks and flames when it malfunctions. In the rush of morning preparations for work or school, the temptation is to squeeze as much use out of the appliance as possible. However, giving in to this temptation could result in fire damage in the bathroom. Instead, unplug the worn-out device, let it cool to ensure no fire hazard remains, and discard it in a safe manner.

Unattended appliances pose a greater danger in the moist environment of the bathroom. Never leave electrical devices unattended in the bathroom. Space heaters should be kept level and on a firm surface. A laptop left on a cloth toilet seat cover or on a throw rug can overheat and cause a fire. Charging electronic devices using the power socket next to the bathroom sink while one is bathing or sleeping involves great risk.

Misusing a small space heater or other appliance to dry a towel, washcloth, wet socks, or other clothing should be avoided entirely. Space heaters get very hot and can quickly ignite flammable fabrics, even if the fabrics are damp or wet.

A fire damage disaster occurred recently when a wet towel was hung over a light fixture to dry. The local news report reads, “Firefighters said when they arrived, they found smoke in two apartments. They said they at first believed the fire to be mechanical in nature, but later found the fire was caused by a towel hung on a light fixture in a bathroom. Firefighters found the smoldering towel and were able to put out the fire. No one was hurt.”

Use extension cords appropriately. Do not run the excess cord under rugs or near flammable items. A space heater and a handheld hair dryer put a heavy load on an extension cord and may cause the cord to overheat. The best safety practice is to avoid using an extension cord in the bathroom.

  1. Candles

For obvious reasons, scented candles are a popular bathroom decoration that serve a practical function. The bathroom, often the smallest room in a home, is a hub of activity. Candles can easily be knocked over or forgotten and left to burn for hours or days. An open flame in a bathroom can have disastrous effects, considering the many highly flammable solutions often used or stored in the room. Alcohol is only one of these highly flammable liquids.

  1. Spraying an aerosol near an open flame or space heater

Aerosols, such as hair spray and disinfectant cleaners, are often used in the bathroom. However, they are highly flammable and can be ignited by a candle, space heater, or a spark from an overloaded circuit or extension cord. The safest approach is to avoid using an aerosol in a confined area. Appliances should be turned off, and candles should be extinguished before using an aerosol.

  1. Keeping flammable objects too close to fire hazards

Facial tissue, cleansing pads, and wipes are indispensable in the bathroom, but they are easily ignited when left too close to a fire hazard like a space heater, candle, or hairdryer. Avoid a potential fire hazard by properly disposing of these items after each use. Facial tissue should not be flushed down the toilet because it does not break down quickly and can clog sewer pipes.

  1. Bathroom exhaust fan

The bathroom exhaust fan is the unsung hero of the bathroom. With the flip of a switch, foul smells and moisture are quickly removed from the environment. However, these fans need proper maintenance and cleaning to ensure they perform their task effectively and safely. If the exhaust fan makes odd noises, gives off a burning odor, or fails to spin freely, take immediate steps to have the device replaced. The replacement should be thermally protected so that if the unit overheats, it will automatically shut off.

Paying close attention to small details can save lives. Understanding the causes of fire damage in the bathroom can help homeowners and their families stay safe. Having adequate fire safety practices in place is crucial for fire safety in the home. Creating an emergency response plan will prepare the family for the worst of situations.

Pre-selecting a reputable and trusted fire damage restoration company before a crisis hits should be a part of every readiness plan. As a locally owned and operated business, the SERVPRO of Crowley and South Johnson County team lives and works in this community and is ready to respond immediately when a home or business needs property damage restoration or cleaning services. Service areas include Crowley, Cleburne, Joshua, and surrounding areas.

For more information about fire damage restoration in Cleburne, TX, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Why Local Crowley, TX, Businesses Should Develop a Water Damage Action Plan

4/8/2021 (Permalink)

Blog Summary: SERVPRO of Crowley & South Johnson County helps local Crowley businesses understand the importance of developing a water damage action plan.

As a locally owned and operated business, SERVPRO of Crowley & South Johnson County is ready to respond immediately when a business or commercial facility suffers a water damage disaster and needs commercial damage restoration or cleaning services. Every business, whether large or small, faces the risk of a property damage disaster.

According to research from one of the largest commercial insurance providers in the nation, a business is more likely to experience a water damage disaster than damage from a fire. In light of these findings, SERVPRO of Crowley & South Johnson County highlights ways that businesses and commercial facilities can prepare for a water damage incident and restore operations as quickly as possible should a disaster occur.

Steps to Create an Effective Commercial Water Damage Action Plan

Step #1: Assess the potential causes of water damage at the facility.

A thorough risk assessment will identify vulnerabilities at the site. Consider securing the services of a qualified insurance risk engineer who is trained to recognize flooding issues and prevent water damage from occurring. Inspect all appliances that use water in their operations. Inspect kitchens, bathrooms, and all water supply lines. Look for high humidity levels, damaged pipes and hoses, and other leaks. The modest installation expense of a water leak detection and shut-off system is far less than the cost to mitigate a full-blown water damage disaster.

Step #2: Create a water damage response plan.

A detailed water damage response plan minimizes water damage to property and facilitates the swift restoration of business operations in the event of water damage. Tapping the experience of a qualified risk engineer can ensure the plan is industry-specific and customized to the nuances of the facility. With the plan in place, a business can anticipate unforeseen dangers and risks associated with a major water damage event.

Step #3: Invest in water damage control kits.

A pre-assembled water damage response kit enables a quick response if an accidental water damage incident occurs. Items include:

  • High-volume wet vacuum
  • A discharge hose of sufficient length to be used with the wet vacuum
  • Heavy-duty absorbent brooms
  • Wide rubber squeegee
  • Pre-filled sandbags to protect sensitive electrical equipment if the building is in a high-risk flood zone

Store these kits in areas that can be easily accessed and cannot be blocked by floodwaters.

Step #4: Install flood gates.

Installing permanent or temporary floodgates makes sense for a business located in a flood zone. These measures protect entry doors, windows, and exterior steps that lead below grade.

Step #5: Train the staff in how to properly respond to a water damage disaster.

Having a well-trained staff can save lives and prevent injuries during a water damage event. Review the action plan annually and train several times a year. A slip-and-fall injury can put a small business out of business, and delays in dealing with a flood or water damage disaster can lead to advanced secondary water damage.

Step #6: Make sure that the facility has adequate insurance protection.

Annually review insurance coverage with an insurance professional. Understand the extent and limits of current and available coverage to avoid surprises if a flood damage disaster occurs.

Step #7: Pre-qualify a reputable commercial water damage restoration company before disaster strikes.

Searching for and then qualifying a damage restoration company at 3:00 am in the morning is not a best-case scenario for the operations manager or business owner responsible for the cleanup. The water removal process could be delayed by an hour or more, leading to advanced secondary water damage.

The property damage restoration specialists at SERVPRO of Crowley & South Johnson County are the premier commercial property damage specialists in the area. SERVPRO of Crowley & South Johnson County is a part of a vast national network that enables the damage restoration company to quickly leverage a massive response. This capability makes SERVPRO the best commercial restoration choice for businesses and property managers when a disaster strikes. To respond to damage from major storms and disasters, the team can activate special Disaster Recovery Teams for additional resources.

For more information about commercial damage restoration in Crowley, TX, contact SERVPRO of Crowley & South Johnson County by phone at (817) 297-8588. The office can be reached by email at office@SERVPROcrowley.com.

What Steps Can Homeowners Take to Minimize the Risk of Mold Growth After Storms and Flooding?

4/8/2021 (Permalink)

Blog Summary: SERVPRO of Crowley & South Johnson County, a full-service damage restoration company, explains how homeowners can prevent a mold infestation after storm damage and flooding.

SERVPRO of Crowley & South Johnson County is the premier flood and storm damage restoration company in the region. The team’s experience, training, certifications, customer service, and attention to detail demonstrate to the community that a call to SERVPRO is the best call. The storm damage restoration professionals will respond faster to any size disaster, provide industry-standard services, and restore the home or business to its pre-damage condition.

How Homeowners Can Combat Mold Growth After Storm Damage and Flooding

When a water or flood damage disaster strikes, the likelihood of a major mold infestation increases dramatically and must be considered when hiring a property damage restoration company to remove the water and repair the affected areas of the home or business. The restoration company should also have the knowledge, equipment, and training to effectively mitigate mold risk and remediate any mold damage.

These five strategies can help homeowners prevent mold growth after flood and storm damage in Crowley, TX.

Tip #1: Know what signs of mold to look for.

One of the first signs of mold is a musty, earthy smell in areas of the home that have been affected by water intrusion or excessive moisture. Mold needs moisture, warmth, darkness, and food — organic matter such as wood, sheetrock, natural fabrics. Actively growing mold gives off microbial volatile organic compounds (MVOCs), which account for the earthy smell.

Look for signs of mold. Mold can be many different colors, including black, white, green, grey, yellow, or brown. Depending on the type of mold, it may exhibit a cottony or velvety texture. Avoid disturbing the mold if at all possible. If there are no immediately obvious signs of mold, take the following steps:

  • Seek out the strongest scent of mold. At the location where the mold smell is most prominent, scan closely for visible signs of mold growth.
  • Visually inspect walls, carpeting, throw rugs, other flooring materials, magazines piled on the floor, and clothing and shoes in closets near the water intrusion. Water stains, bubbling paint, or peeling wallpaper signal the presence of water and the necessary conditions for mold growth. Look for mold in these areas.
  • Check under cabinet sinks.
  • Look and feel for moisture such as water stains and discoloration on the ceilings, walls, and floors. If moisture is detected, look for mold growing on or near the wet surface.

Tip #2: Check for alternate sources of water damage.

The initial flood or storm damage incident may have led to other sources of water damage. Flooding may have damaged or cracked a pipe, causing it to leak. If gutters and downspouts were damaged by severe weather and were not promptly repaired, water could be pooling around the foundation and seeping into the crawl space or basement, leading to a mold infestation. Flooding and severe weather can set off a cascade of water intrusion events involving roof vents, shingles, siding, windows, and the chimney.

Tip #3: Call a storm damage restoration specialist as soon as it is safe to do so.

When water damage restoration is needed, shaving minutes off the response time contributes directly to preventing advanced secondary water damage such as mold infestation, especially when carpeting, furniture, upholstery, personal belongings, clothing, electronics, and important documents are involved. A reputable flood and storm damage restoration company is available 24/7 and will immediately dispatch a crew to the scene, whether it is 3 pm in the afternoon or 3:00 am in the morning.

Tip #4: Make sure that the damage restoration company is skilled in contents restoration.

Enlisting the services of a property damage restoration company that does not specialize in restoring water-damaged personal belongings could result in mold issues in the future. It could also lead to the ruin of precious keepsakes, priceless artwork and photographs, designer clothing and footwear, and important documents. A “restore” rather than “replace” approach will, in many cases, save money for the homeowner while preserving irreplaceable heirlooms.

  • Does the company offer a wide range of cleaning techniques for different items and various types of damage? Examples include dry cleaning, wet cleaning, spray-and-wipe cleaning, foam cleaning, abrasive cleaning, and immersion cleaning.
  • Does the company offer organized, efficient, and thoroughly documented move-out and pack-out services for homes or businesses that have sustained severe damage and need extensive restoration or cleaning services? This service speeds up the restoration process and protects items from further damage while storing them in a secure location.
  • Is the restoration company able to provide cleaning and inspection of water-damaged electronics by a qualified electronics technician?
  • Do the storm and water damage restoration specialists have the training, certifications, and equipment for document and photograph drying? A trustworthy company will admit that not all documents can be restored to pre-damage condition. Competent document restoration specialists will be able to save most documents in a readable, usable form using a combination of techniques such as air drying, dehumidification, freezer drying, vacuum freeze-drying, and vacuum thermal drying.
  • Does the restoration company offer contents claim inventory services? This service provides a detailed list, including digital photos and barcoding, of all personal belongings involved in the restoration process. Assistance with the burden of proof for claims brings the homeowner peace of mind in the midst of turmoil and stress.

Tip #5: Avoid spreading mold spores or tracking black water throughout the structure.

Be attentive to what clothing was worn when dealing with the storm damage, and remember to wash contaminated clothing separately. Tracking sewage-contaminated water and mud throughout the home expands a one- or two-room mishap into a whole-house disaster.

Following these five tips can reduce the likelihood of mold damage and the loss of personal belongings after a storm or flood damage disaster. As a locally owned and operated business, SERVPRO of Crowley & South Johnson County can respond quickly to a storm damage disaster no matter what time of day or night the call comes in requesting emergency damage restoration services.

For more information about Cresson, TX, storm damage restoration, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Prevent Spore Spreading with These Three Tips

4/7/2021 (Permalink)

Commercial properties can easily take a fungal friend under its wing, even if new. Mold is naturally resilient. It can easily creep in without being noticed. The following three mold cleanup tips can help you minimize potential spore spreading in your otherwise clean space.

  1. Minimize Moisture: Fungus – whether it's black mold or another pesky type – is able to spread quickly and without a trace. An isolated mopping from a leaky pipe doesn’t cut it since moisture can come right back. Repair any and all leaks, no matter how small. Investigate and resolve all moisture related incidents. This may seem like a tedious step, but even a drink spill or two on carpeted floors can become the new hot spot for mold growth if not properly cleaned.
  2. Turn off HVAC Systems: You may be unaware of a moisture problem, but even the slightest bit of water damage can open the fungi floodgates. One way to cut off mold's resources involves turning off the HVAC system. Forced air units can easily transport mold from room to room, and your system could be behind it all. Sometimes, bringing in the judgment of a professional can ensure that all mold cleanup steps are in place.
  3. Ensure Proper Airflow: Dovetailing from the last tip, give your entire building's ventilation a once-over. Mold only needs a little boost to spread rapidly throughout an indoor space, so be sure to let some fresh air into the building from time to time. Part of this step can include keeping some doors and windows open to keep airflow going.

It doesn’t take a biology expert to know that mold can inflict serious damage to a commercial property in Cleburne, TX. Keep the above steps in mind, even when damage isn’t suspected. After all, black mold doesn't exactly need an invitation to make its big move into your company's turf.

For more information on mold removal, please visit us at SERVPRO of Crowley and South Johnson County.

When Fire Strikes your Home or Business

4/2/2021 (Permalink)

Fire damage in the kitchen. Kitchen cabinets damaged by a fire

A home or business fire can be a very stressful event for the property owner. Damage to personal belongings and contents of the building is just one concern. Timely mitigation is the key to controlling damage, while reducing downtime and recovery cost. Your local SERVPRO of Crowley & South Johnson County professionals understand how disruptive fires can be for business owners, their tenants and even their customers. That is why SERVPRO of Crowley & South Johnson County offers 24-hour emergency response. SERVPRO service response guidelines can help prevent fire damage from creating long-term problems. Under normal circumstances, SERVPRO of Crowley & South Johnson County will be on-site within four hours to begin emergency mitigation services.

Rapid response and the training of your local SERVPRO of Crowley & South Johnson County professionals will help limit damage and get your facility back to operation quickly and help make it, “Like it never even happened.”

Securing a Property After a Fire

4/2/2021 (Permalink)

SERVPRO of Crowley & South Johnson County, realizes having a fire in your home can be a  traumatic and stressful event. After the fire trucks leave, it is imperative to act immediately to secure the property and prevent secondary damage. Follow the tips below to secure your property and start the restoration process. 

  1. Board up any holes left by the fire. It will help to prevent further losses due to weather or other causes.
  2. Remove all contents not damaged by the fire. The longer you delay, the more damage will be caused by soot and smoke.  Delaying removal of undamaged contents increases the likelihood of the insurance company citing negligence and reducing compensation.
  3. File an Insurance Claim Immediately. 
  4. Call a professional fire damage restoration company. Fire restoration is not a project to tackle alone.

Should the unthinkable happen and your home suffers a fire damage event, call SERVPRO of Crowley & South Johnson County. Our team will respond quickly with the training and equipment necessary to get you back to “Like it never even happened.”

Keeping Pets Fire Safe

4/2/2021 (Permalink)

Considering the possibility of facing a fire emergency in the home is difficult, but necessary to prepare ahead. Many families have a fire evacuation plan to ensure the entire family makes it out safely. Did you include your pets?  If pets were not included during planning, you may not be able to get your furry friends out in time. Ensure this heartbreaking situation doesn’t happen by utilizing the following tips to create a fire evacuation plan for your pets.

  1. Keep Pets Away From Fire Hazards

If you have any potential fire hazards, such as space heaters or fireplaces, keep your animals away from those areas. A baby gate or leash can be used to confine your pets to the safest areas of your home so they can’t accidentally start a fire. If you plan to leave the home, turn off all heaters, electronics and other potential fire hazards beforehand.

  1. Use a Pet Alert Window Cling

If firefighters have to get you out of your home during a fire emergency, they’re not likely to know you have animals inside. As part of your pet safety plan, purchase or create a pet alert window cling that includes the number and type of pets inside your home. Keep the window cling affixed to a front window where it can be easily seen by first responders.

  1. Put Pets Near Doorways When You Leave

When leaving home, ensure your animals are located near a front doorway so they can be easily rescued if needed. You may choose to confine your pets in a playpen or put them on a leash so they don’t wander from the area while you’re gone.

These steps will make it easier for rescuers to bring your pets to safety in the event of a fire emergency. You may also want to have the number for your local fire damage restoration experts on hand to help you repair damage after a fire.

Regular Roof Inspections can Save Thousands in Costly Roof Repairs

4/2/2021 (Permalink)

Severe weather is worrisome for most homeowners, especially when it involves the roof. Roof repair can be a significant expense depending on the level of roof damage. While many acknowledge the risk associated with hail and water damage, wind damage is often overlooked. To mitigate the risk of costly repairs, there are a few things you should know.

1. Roof Inspections Save Money

Professionals recommend bi-annual inspections be performed on the roof to ensure it remains in tip-top shape. Roofing inspections highlight damages in shingles or asphalt sheathing. Repairing any minor issues helps to protect from significant damage in the future.

  1. Look for Signs of Potential Damage

Aside from professional inspections, you should perform property walks and basic visual checks of your roof after any severe weather. These walkabouts will likely alert you to any signs of storm damage, like missing shingles, loose flashing, or any other number of minor things that can turn into a significant roof repair if left untouched.

  1. Not All Damage Is Detrimental

While seeing any kind of damage to your roof can be stress-inducing, it is important to remember that not all damage is detrimental. The important thing is to take action on any issue, as to protect yourself from having to do a full roof replacement. If you have any questions about the significance of the damage, you should find a roofing specialist in the Crowley, TX, area to assess the situation further.

Roofing issues can be a primary concern for homeowners, but if vigilant about performing regular inspections, it doesn’t have to be. Performing regular bi-annual inspections and walkabouts after a storm can be the difference between a roof repair that costs a few hundred dollars or a few thousand dollars. If your property experienced storm damage, call SERVPRO of Crowley & South Johnson County.

Preparing the Home for Storm Season

3/25/2021 (Permalink)

Although severe storms can come any time of the year, each region has a specific storm season. Before big storms threaten  or cause water damage to your home in Cleburne, Texas there are a few precautions you can take to reduce the likelihood of water or storm damage.

Prior to securing your home, take the following steps to help ensure the safety of you and your family from flood water damage:

  • Make a plan
  • Get extra prescription medications
  • Put together a pack with water and food for a few days for the household, including pets
  • Have a way to listen to emergency broadcasts if the power goes out such as 2-way radios, including extra batteries

In addition to completing the above tasks, prepare your home to keep it safe from water damage by doing the following:

  • Clean out the gutters and storm drains:  This should be completed in spring and fall by either yourself or a professional. It will assist with ensuring flood water is directed away from your home. 
  • Roof Inspection: Minor damage to a roof can cause significant problems during a storm. Avoid this by having the roof inspected twice annually, or after any major storm. This can be completed at the same time as cleaning the gutters for efficiency.
  • Inspect the Landscaping: Landscaping can function as a way to prevent having a flooded building on your hands in addition to adding beauty to the home or business.  Be sure the yard has a slope that takes water away from your home. Retaining walls can help with this where needed.
  • Inspect Root Systems:  Ensure tree root systems are not encroaching on the foundation of the home causing damage. Even a small crack can let flood water in and result in massive water damage needing remediation.

Know What To Do in an Emergency

Tasks such as turning off utilities aren’t practical until a storm is imminent. To prepare in advance ensure all adults in your home know the location of and how to turn off your home’s gas, water main, and power.

Preparing prior to a severe storm in Cleburne, Texas makes sense.  Even when you prepare ahead, you may get water intrusion from a storm. When this occurs, call the  water damage restoration experts of SERVPRO of Crowley & South Johnson County immediately. We’ll get you back to, “Like it never even happened.”

Visit https://www.SERVPROcrowleysouthjohnsoncounty.com for more information on storm damage.

What Are the Types of Storm Damage Risks in Crowley and South Johnson County?

3/9/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County explains storm damage risks in the Crowley area and offers storm damage restoration services for homes and businesses affected by these storms.

SERVPRO of Crowley and South Johnson County is the premier flood and storm damage restoration specialist in the local area. Restoring properties that have been damaged by storms or floods is the cornerstone of the business. Using specialized equipment and advanced training, the highly-trained specialists quickly restore properties to their pre-storm condition. The SERVPRO team is dedicated to responding immediately, which helps to minimize secondary damage.

Tornado and thunderstorm alley

Property damage disasters are always a possibility for any homeowner or business. Some of the causes of property damage include water intrusion, fire, storms, and floods. Crowley, TX, is recognized for the frequency of storms and severe weather it experiences compared to the rest of Texas. In fact, the geographic area around Crowley, Cleburne, and Johnson County leads the state in storm activity! Having SERVPRO of Crowley standing by to respond to storm damage is a great asset for a home or business that has suffered storm damage.

How bad is it?

According to a national weather data resource:

  • “The risk of tornado damage in Crowley is much higher than the Texas average and is much higher than the national average.”
  • “A total of 140 historical tornado events with a recorded magnitude of 2 or above occurred in or near Crowley, TX.”
  • “A total of 6,764 other extreme weather events were recorded within 50 miles of Crowley, TX, from 1950 to 2010.”

The breakdown by type of severe weather events from 1950 to 2010 further illustrates the likelihood of the region to experience weather conditions that can and often do cause property damage.

  • Thunderstorm winds: 2,540 events
  • Flood: 888 events
  • Hail: 3,071 events

Types of storm damage from severe weather

Damage from these severe weather incidents included roof damage such as missing shingles and vents, displaced flashing, dislocated gutters and downspouts, and dislodged and splintered plywood. Any one of these examples of roof damage can result in serious water damage. Multiple combinations of these damages can lead to catastrophic failure of the roof, the collapse of interior ceilings, water-damaged goods in the attic, and damage to the HVAC system and ductwork. When gutters and downspouts are too damaged to capture and carry water away from the foundation, the crawl space may flood.

High winds can topple trees and snap limbs. A damaged or collapsed roof from a tree or limb impact can allow hundreds of gallons of rainwater to pour through the breach into the home or business, causing severe structural and water damage. High winds can rip away siding. Golf ball-sized hail can damage roofing, perforate siding, and smash windows.

Wind-borne debris from recent tornadoes shattered thousands of windows in a single building and tens of thousands of windows in a single storm incident across the Dallas-Fort Worth area. The resulting water damage was on a massive scale.

Severe weather patterns cut large swathes of destruction through downtown areas, the suburbs, and farmland, damaging or destroying hundreds and sometimes thousands of homes and commercial buildings. The response to such disasters must be swift for several reasons.

First, the health and safety of the occupants depend on emergency services arriving promptly. When a crew from SERVPRO of Crowley and South Johnson County pulls up to a home or business, the recovery and damage restoration is now in the hands of qualified professionals who know how to stabilize the situation by stopping the water intrusion, securing the location by boarding up windows, and, at times, putting up protective fencing.

Second, every damaged structure impacts many lives. When a tornado sends a tree crashing through the roof of a home, the occupants are not the only ones affected by the damage and disruption. When a severe thunderstorm or tornado with high winds and large hail damages dozens of roofs in a compact subdivision, the impact ripples throughout the small community. The response from first responders, utility companies, tree removal specialists, and the storm damage restoration company is immediate. They often leave behind their own families and loved ones, many of whom have been affected by the same storm that caused the damage. A swift response saves lives and begins the process of recovery and healing.

Third, a delay allows for the damage to escalate. Advanced secondary damage, including mold infestation, may be more extensive than the initial storm damage. A quick response means that the breach in the roof is tarped, the smashed windows are boarded up, and hundreds of gallons of water are pumped out of the home before it can damage baseboards, wick into walls, and ruin flooring. The damaging effects of the storm are stopped, and the restoration process can begin.

Fourth, a swift response means that the emergency crews can move on to the next location needing assistance. SERVPRO of Crowley and South Johnson County can leverage the workforce, equipment, and expertise of other SERVPRO locations in the immediate area not affected by the storm. The ability to scale on-demand to address a widespread catastrophe means every customer receives the undivided attention they need from each SERVPRO crew.

As a locally owned and operated business, the SERVPRO of  Crowley and South Johnson County team lives and works in this community and is ready to respond immediately when a home or business needs property damage restoration or cleaning services.

For more information about storm damage restoration in Crowley, TX, contact the SERVPRO of Crowley and South Johnson County office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Crowley Property Damage Restoration Company Explains Why Acting Fast Is the Key to the Damage Restoration Process

3/9/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County outlines how SERVPRO’s speed in dealing with a damaged home or business is a great asset to stressed home or business owners.

The team of professionals at SERVPRO of Crowley & South Johnson County, a damage restoration company, knows that acting fast is the key to success in the damage restoration process. An immediate response contributes to minimizing the damage and reducing the cleaning and restoration costs. Moisture and water spread aggressively as they intrude into a home or business. As the water rapidly spreads and as time passes, advanced secondary damage occurs. Like a sponge, floors, walls, furniture upholstery, and personal belongings immediately absorb the water and moisture. Furniture finishes can bleed, staining carpeting and other items. Important documents, photographs, books, and other paper items begin to swell and warp.

The Benefits of a Company That Provides Prompt, Delay-Free Service

SERVPRO’s speed in dealing with a damaged home or business is a great asset to the homeowner or business owner who has suffered a water damage disaster. When looking for a qualified, certified damage restoration specialist, rapid response time should be a top priority in the selection process. Here are the benefits of prompt, delay-free service.

Benefit #1: Reduces the overall extent of the water damage

As soon as the property damage restoration team arrives on the scene, they spring into action and assess the situation. Assessment includes the identification of the source of the water intrusion. If the source is a burst supply line, a cracked or broken pipe, or a hole in the roof, the team immediately makes every effort to stop the intrusion of water into the structure. This may include turning off the water valve to a burst supply line, shutting off the water at the main water valve, tarping a damaged roof, or boarding up a shattered window to keep out the rain. The goal is to stop the influx of water at its source. This action prevents the initial water damage area from expanding.

Once the water intrusion is mitigated, the crew initiates the water removal and extraction process. These efforts remove large quantities of water very quickly through the use of heavy-duty pumps. Water extraction equipment removes surface water from flooring and carpeting. Fans and dehumidifiers are strategically deployed to evaporate remaining moisture. Water and moisture between walls are alleviated with special equipment and techniques to reduce the need for demolition.

Eliminating the flow of water into the structure and then rapidly and aggressively removing water and moisture reduces the overall extent of the water damage. In one hour, a burst washing machine supply line can dump as much as 450 gallons of water into a home. Every fifteen minutes of delay translates into an extra 100 gallons of water pouring into the house and damaging walls, baseboards, floor coverings, furniture, and personal belongings. When SERVPRO of Crowley & South Johnson County arrives on the scene an hour before any of their competitors, the net effect is the reduction of the extent of the water damage by as much as fifty percent.

Benefit #2: Avoids advanced secondary damage

Secondary water damage refers to the damage that occurs due to extended exposure to water and moisture. Whereas initial water damage can often be reversed, such is not the case with secondary water damage. Secondary damage may require the removal of damaged floorcovering, floor substrate, sheetrock, drywall, baseboards, molding, carpeting, paper goods, and electrical equipment. The crucial ingredient for advanced secondary damage is the amount of time that the affected areas of the home or business are exposed to water and moisture. The central element of success is the rapid removal of water and moisture. One hour of extended exposure to water and moisture can add days and thousands of dollars to the damage restoration project.

Benefit #3: Reduces stress for the home or business owner

Experiencing water pouring into a home and being unable to stop the flow or remove the water is very stressful and frustrating to a homeowner or business owner. Minute by minute, the disaster grows larger and larger. Life comes to a screeching halt. The disruption and confusion resulting from a water damage incident or a fire and water damage incident are traumatic.

On the other hand, seeing the SERVPRO professionals arrive on the scene and spring into action to mitigate the water intrusion and begin the water removal process is both calming and reassuring for the homeowner. The crews function like a well-oiled machine. The highly trained and seasoned technicians know that every minute counts. The intentional, proactive, and organized response communicates a strong message of hope to the stressed homeowner or business owner.

Benefit #4: Shortens the homeowner’s hotel stay, which saves money

As explained above, a rapid response can dramatically reduce the extent of the damage and the time required to complete the restoration. If the property damage disaster requires the occupants to find alternate accommodations, shortening the restoration project by a week or more can save hundreds, if not thousands of dollars, in hotel expenses.

Benefit #5: Shortens the amount of time that any pets have to be boarded, which saves on kennel fees

Boarding in Johnson County ranges from twenty-five dollars to fifty dollars per day for pets. Insurance may not cover pet boarding during a property damage restoration project. Strange people and the loud noises of a property damage restoration project stress pets. An extended restoration project may require an extended kennel stay for anxious pets. Expediting the project timeline means less time in the kennel for the pets and less out-of-pocket expenses for the homeowner.

Benefit #6: Allows business operations to get up and running quickly, which reduces the amount of money lost by not being able to do business

A property damage disaster that shuts down a business directly impacts revenue and profits. The cost of a property damage restoration project may be thousands of dollars in direct costs to a homeowner or business owner. For the business owner, a two-week shutdown due to a water damage incident can cost hundreds of thousands of dollars in lost revenue and lost customers. Losing a customer over a delay in product delivery can be catastrophic. The expense to replace the customer with a new customer can cost tens of thousands of dollars. Getting a business up and running as soon as possible may be the difference between financial catastrophe and financial success.

As a locally owned and operated business, the SERVPRO of Crowley & South Johnson County team lives and works in this community and is ready to respond immediately when a homeowner or business needs property damage restoration or cleaning services. Service areas include Crowley, Cleburne, Joshua and surrounding areas.

For more information about damage restoration in Crowley, TX, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Residential Water Damage: What Are the Statistics That Homeowners Need to Be Aware Of?

3/9/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County shares six water damage statistics that can help homeowners understand the impact of water damage.

SERVPRO of Crowley and South Johnson County is an industry leader in water damage restoration services. The team provides rapid 24-hour emergency response to any size disaster. The highly trained water restoration technicians understand the need to stop the water intrusion and quickly begin the water removal and drying process to prevent advanced secondary water damage, including mold infestation.

The SERVPRO team takes great pride in responding quickly to a water damage disaster and thoroughly inspecting and assessing the property damage. Homeowners can rest assured that their water-damaged home is in the best hands in the industry.  From the initial call until the job is completed, SERVPRO of Crowley and South Johnson County has the know-how and determination to make a property damage disaster “Like it never even happened.”

Six Water Damage Statistics for Homeowners to Consider

Something as tiny as a drop of water has the potential to cause a massive amount of damage if that drop of water is one of many drops dripping from a leaking plumbing connection under a sink or from a pipe in the wall. A steady drip of two drops per second drips over two gallons of water per day under the sink, behind an appliance, onto the floor, or into the crawl space. Imagine over two gallons of water per day collecting in the insulation in the ceiling above the kitchen table, den, home office, or one of the children’s bedrooms. Unnoticed and unrepaired, the results could be disastrous. Here are six water damage statistics that homeowners should consider when dealing with a water leak.

#1: Watch out for a water damage disaster during these two months.

January and February are the months when a home is most vulnerable to experiencing water damage. One study done in 2014 and 2015 across the US singled out these two months as leading the way with water damage insurance claims. January saw 316,174 claims, and February saw 314,271 claims. That is over 10,700 claims per day. Every eight seconds, a water damage claim was filed during these months.

#2: Failures in the plumbing supply system are the leading cause of water waste in the home.

Plumbing supply system failures account for almost fifty percent more water loss than the number two culprit, faulty plumbing materials.

#3. Sixty-five percent of all plumbing system failures were due to damage to the supply system materials.

These types of failures result in water damage that costs approximately $5,000 per incident to repair, not including the insurance deductible. Cracked pipes from freezing temperatures are a prime example of damage to plumbing materials. Simply protecting plumbing materials from damage could reduce plumbing system failures by over half.

#4. A 1/8-inch pipe crack can leak 250 gallons of water per day.

A 1/8-inch crack is about half the diameter of a standard pencil eraser. Keep in mind that though the crack is small, the pressure in the pipe is great. The leak may go undetected for days, depending on where the water is being deposited.

#5. The average household water leak can amount to 10,000 or more gallons of water per year.

Over time, a small leak can carry a large cost. Keep an eye out for spikes in the monthly water bill. If an unusual uptick occurs, there may be a leak somewhere in the system.

#6. One in ten homes has a water leak that wastes up to ninety gallons or more each day.

Doing the math produces the following results:

  • 630 or more gallons per week
  • 2,520 gallons or more per month
  • 131,040 gallons or more per year

How much water is 131,000 gallons? That much water would fill ten average-sized swimming pools each year. Over one trillion gallons of water leak from American homes each year. That amount of water could supply the needs of Los Angeles, Miami, and Chicago. According to the United States Geological Survey (USGS), each person in the United States uses about 80-100 gallons of fresh water each day. Water leaks waste enough water to supply the needs of every man, woman, and child in the United States for an entire week!

As a locally owned and operated water damage restoration company, the SERVPRO of  Crowley and South Johnson County team lives and works in the community and is close by and ready to respond immediately when a homeowner or business needs property damage restoration or cleaning services. Being part of a national network of over 1,700 franchises enables SERVPRO of Crowley and South Johnson County to quickly leverage a massive response. This force multiplier makes SERVPRO the residential and commercial restoration choice for homeowners, property managers, businesses, and industry when a disaster strikes. Service areas include Crowley, Cleburne, Lillian and surrounding areas.

For more information about water damage restoration in Crowley and South Johnson County, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

SERVPRO is Available 24/7 365 for Emergency Restoration Services

2/11/2021 (Permalink)

SERVPRO is a nationwide network of individually owned and operated franchise locations. With a physical presence in virtually every community in the US and parts of Canada, SERVPRO has the combined capability to respond to any size loss at any time. SERVPRO franchise owners live and operate in the communities they serve, so each community is represented by a small business owner who can assure you will receive personal service.

With over fifty years in the industry SERVPRO is a leading provider of Fire & Smoke Damage Restoration, Water Damage Restoration, Mold Remediation, and Commercial Large Loss Restoration services.

If your home or business in Cleburne, or the surrounding areas requires services, SERVPRO of Crowley & South Johnson County has the people, equipment, training, and experience to handle any size loss. We are always here to help 24/7/365 even on holidays!

We can be reached by calling 1-866-737-8899 anytime you need us.

Mold Removal Requires Professional Remediation

2/9/2021 (Permalink)

In the State of Texas there are regulations designed to protect consumers in regards to mold removal. The regulations are known as The Texas Mold Assessors and Remediators Occupations Code. This document can be downloaded from the Texas Department of Licensing & Regulation.

The rules serve multiple purposes in protecting consumers. One is to assist in the prevention of consumers being exploited by unscrupulous, and sometimes unqualified, contractors who utilize fear mongering techniques to prey on unwary consumers. Another purpose is to help consumers assure their property is restored using scientifically-based processes so the air quality in their living environment is safe and healthy.

It is very important, of course, to select a restoration contractor who is properly licensed and who follows the protocol developed by a licensed mold inspector. SERVPRO of Crowley & South Johnson County is just such a company. Our trained experts will assure your property receives the professional attention it needs and deserves.

How to Prevent Water Damage From a Leaking Garage Door

2/5/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson provides water damage restoration for a wide range of water damage scenarios, including water damage from a leaky garage door.

The knowledgeable and certified professionals at SERVPRO of Crowley and South Johnson County know all too well how a water damage disaster can turn calm into chaos and solitude into stress. The frequency of water damage emergencies is staggering. Industry estimates are that 14,000 people in the US experience a water damage emergency at home or work each day. The costs are equally as staggering. Water damage and mold issues cost the insurance industry 2.5 billion dollars annually. The average expense of a home water damage insurance claim is thousands of dollars. Water damage emergencies are not only stressful, but they are also expensive. Efforts to prevent a water damage emergency are worth the peace of mind and the investment.

A garage door can be a source of water damage in the garage. This statement sounds like a contradiction, but it is true. The garage door is designed to protect the interior space from the elements such as rain, hail, high winds, snow, and sleet. Yet, garage doors, as impregnable as they may seem, can fail.

If a homeowner notices unwanted water in the garage and the evidence does not point to a roof or water leak, the garage door may be the source of the unwanted moisture. Here are three things that can go wrong with the garage door.

  1. A panel on the garage door may become damaged

Single panel garage doors are uncommon. The typical garage door consists of three to five segmented panels linked together to form a solid door. Technically speaking, the door is not solid. The panels are designed and assembled in such a way that no gaps exist between the panels when the door is closed. As long as the door is functioning properly, it keeps out the elements.

Over time, a panel failure can occur. Usually, the bottom panel is the first panel to fail since it is subjected to rigorous stresses and excessive surface moisture. Damage can include cracking. Once this cracking has occurred, water can seep through the panel and into the garage. The solution is to repair the panel or to replace the entire door. The remedy may be as simple as some filler compound, sandpaper, and paint. As with any water leak, solving the problem at the source, the damaged panel, is crucial. Exposing portions of the garage to long-term exposure to water can lead to advanced secondary damage.

  1. The weatherstripping Is deteriorated or damaged

Most garage doors have weather stripping consisting of a rubber flap running along the bottom of the garage door. Garage door installers recommend adding weather stripping along the sides and top of the door. A gap between the frame and the door allows moist air, rain, sleet, and snow to freely enter the garage. As the weather stripping ages, it loses its pliability and begins to crack and break, allowing the elements to invade the garage. The degraded weather stripping is no match for wind-driven rain.

  1. Habitually failing to close the garage door, especially when the weather is terrible

According to the Cleburne Times-Review, Cleburne, TX, averages around thirty-eight inches of precipitation a year. In 2018, the area received well over fifty inches of rain, forty percent above the annual average, demonstrating that Cleburne, Crowley, and the greater South Johnson County area can experience heavy rainfall over an extended period of time.

Forgetting to close the garage door during bad weather can lead to a flooded garage, along with everything in it. Opening and closing the garage door every time an errand is run can be a time-consuming nuisance, but the effort to preserve the garage and its contents from water damage and mold infestation is worth it.

Tips to Prevent Water Damage in the Garage

  1. Repair broken door panels, including the floor seal on the bottom panel.
  2. Add weather stripping along the sides and top of the door.
  3. Adjust the landscaping to direct water away from the garage entrance, paying special attention to the slope of the yard.
  4. Add trench drains to capture and carry pooling water away from the garage.
  5. Pay attention to the gutters and downspouts. Keep the gutters clean so that the water can flow freely. Extend the downspouts to direct the water away from both the house and the garage.
  6. Resurfacing the garage floor is extreme and expensive, but if the floor slopes toward the house, the only recourse may be to change the grade so that any water that enters the garage immediately finds its way out.

What to Do if the Garage Is Flooded

If the water damage is severe, do not delay in contacting the team of water damage and mold remediation experts at SERVPRO of Crowley and South Johnson County. Water in the garage can present a major slip-and-fall hazard. Items stored in the garage can develop mold almost immediately, so waiting a day or two to call in the professionals could mean having to deal with advanced secondary water damage requiring mold remediation and more expensive reconstruction services.

Because the garage is often closed up, mold can take hold. When it does, the homeowner can track the mold spores throughout the rest of the home, increasing the extent of the water and mold damage disaster. For many people, the garage is a significant storage area. When a water damage disaster occurs, the stored items need immediate attention. Personal documents, business records, clothing, furniture, electronics, hobby equipment, tools, electronics, and keepsakes are often stored in the garage. Allowing these valuable items to soak in the moist, damp environment of a flooded garage is dangerous, unhealthy, and harmful for the items stored in the garage.

As a locally owned and operated business, the SERVPRO of  Crowley and South Johnson County team lives and works in the community and is close by and ready to respond immediately when a home or garage needs water damage restoration and mold mitigation and remediation services. The SERVPRO pros clean, sanitize, disinfect, and deodorize the damaged area so it both looks and smells as good as new.

Service areas include Crowley, Cleburne, Joshua, Keene, Alvarado, Venus, Grandview, Godley, Rio Vista, Cresson, and Lillian. For more information about water damage restoration in Crowley, TX, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Why Fire Safety Practices Are Vital During COVID-19 in Order to Prevent Fire Damage

2/4/2021 (Permalink)

Here to Help advertisement with SERVPRO information Fire affecting belongings in a home.

Blog Summary: SERVPRO of Crowley and South Johnson County explains how homeowners can practice proper fire safety in order to prevent fire damage from the increased house fire risks presented by COVID-19.

At SERVPRO of Crowley and South Johnson County, the team understands that a house fire can be the most traumatic event in the life of a family since fire damage and smoke damage affect every room of a home.  The expert technicians are skilled in restoring customers’ valuables with care and thoroughness. The SERVPRO office staff helps customers navigate the process of restoring the home and personal property back to normal.  The caring professionals at SERVPRO of Crowley and South Johnson County assist homeowners and businesses through the fire damage restoration process until the job is finished.

Fire prevention advisors recognize the recent spike in house fires and associate the cause with certain aspects of the response to the COVID-19 pandemic. “The COVID-19 situation has resulted in many localities recommending or requiring people to ‘self-isolate’ and, in some cases eliminate all social movement except for critical needs (going to the doctor, getting groceries, etc.).”

The analysis continues: “The fact that many more people are in their homes for longer periods of time can present enhanced risks due to increased cooking, increased use of heating equipment and increased consumption of smoking materials inside as well as alcohol use. These activities, although they may be thought of as routine, can turn disastrous if not exercised with an attitude of prevention…. In addition, the “normal” risks associated with target populations, notably the elderly and children, are still present.”

Anecdotal evidence points to a rise in house fires during the COVID pandemic as more people self-quarantine, work remotely, and do school from home. Here are five critical areas that contribute to this increase in fire damage disasters in homes, not only in Crowley and South Johnson County but also across the United States.

  1. More home cooking is taking place

According to an article at Food and Wine magazine, “The issue is also reportedly tied to more than people just cooking more meals at home. Importantly, more novice cooks may be trying their hand at cooking out of necessity, boredom, or both, which can cause more mistakes. And speaking of boredom, people may also be trying new cooking techniques they’re less familiar with.”

Tips to avoid causing a cooking fire include:

  • Never leave an item cooking on the stove unattended. Turn off the burner and remove the pot or pan from the burner. Be careful of seemingly insignificant distractions such as a knock at the door, a phone call, or posting on social media.
  • Keep an appropriate fire extinguisher and a supply of baking soda handy in case of a grease fire. Never use water to extinguish a grease fire.
  • Keep fresh batteries in all smoke detectors.
  1. Virtual work and school overloading circuits with devices

The pandemic has sent millions of workers and students home to continue work and school on laptops or desktop computers. Home offices and home classrooms are stressing electrical circuits to the max. As a preventive safety measure, schedule an inspection by a certified electrician to assess needs based on consumption with the aim of making appropriate and sufficient upgrades at the panel box.

  1. Use of home space heaters

Compact space heaters are an efficient and economical way to customize a work or study space to individual needs. Users should be aware of load usage and avoid overloading electrical circuits. Space heaters should never be used to dry wet clothing. Keep young children and pets away from space heaters at all times. Never leave an operating heater unattended. Keep heaters and all electrical equipment away from water and moisture.

  1. Increased fireplace usage to heat homes in order to save money

Fireplace use has skyrocketed during the pandemic. Make sure to have a CO detector near the fireplace, along with the appropriate fire extinguisher. Burn the more efficient well-seasoned hardwoods in fireplaces and wood stoves. If usage is heavy, call in a chimney sweep for an inspection and cleaning at least twice a year. Be informed of fireplace safety tips and follow them carefully.

  1. Grill usage is up, presenting an additional fire concern

Outdoor spaces, especially outdoor kitchens, have become ever more popular during the pandemic as grill masters fire up the grills to exercise their culinary skills in the safety of the outdoors. Gas grills cause more house fires than briquette-type grills.

Basic grill safety should start with a clean and well-maintained grill. Position the grill at least ten feet away from any structure. Avoid grilling under an awning or overhang. Take proper precautions when lighting the grill. Keep a fire extinguisher nearby, and never leave the grill unattended, especially if children or pets are in the area. To avoid personal injury while grilling, use implements that are designed and approved for grill usage.

SERVPRO of Crowley and South Johnson County is ready to respond immediately when a home or business needs fire damage restoration services. Since even small house fires cause extensive fire, smoke, and water damage, enlisting the services of a restoration company that has knowledgeable, experienced, and well-trained technicians certified across many areas is the homeowner’s best option. The SERVPRO team is available 24/7 and can have resources and personnel mobilized on scene and in action in minutes, not hours. Count on SERVPRO of Crowley and South Johnson County for fire damage restoration to your home in Cleburne, TX or surrounding areas.  

For more information about fire damage restoration, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

Where to Look for Mold in a Commercial Facility: Five Places Where Mold Can Hide and Flourish

2/4/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County, a damage restoration company in the Crowley, TX, area, offers tips on where to find mold in a commercial facility.

The commercial mold remediation professionals at SERVPRO of Crowley and South Johnson County understand that a mold infestation or other property damage disaster can cause a significant business interruption. A mold problem can present serious health effects for employees exposed to the mold at the commercial property. Customers exposed to the mold through product contact are also vulnerable. Whatever the cause of the infestation, every hour spent cleaning up is an hour of lost productivity and revenue. Identifying a mold issue and resolving it quickly is crucial for the sake of safety and continued profitability.

Five Common Hiding Places for Mold in a Commercial Facility

In the search for mold, knowing where to look and regularly inspecting those areas is crucial to preventing and controlling mold issues. A commercial building may be harboring mold in discrete, inaccessible spaces that escape the attention of the building manager or custodial staff. Left unaddressed, the mold can explode into an infestation. 

According to the Centers for Disease Control and Prevention, people not affected by mold can develop health effects after long-term exposure to mold spores.

Mold thrives in warm, dark, moist spaces where there is organic material upon which to feed. Mold can be fuzzy or slimy in texture or brown, black, or green in color. Routine mold inspections should encompass visible and accessible spaces such as walls, other flat surfaces, bathrooms, showers, kitchen areas, closets, and file cabinets. Some of the less obvious locations for mold growth include the following areas:

  1. Carpet

Carpet padding exposed to long-term moisture can harbor hidden mold. Surface mold is easy to spot on carpeting or floor mats but not so with mold in the padding.

  1. Ductwork

Condensation or water leaks that seep into the air ducts can create a breeding ground for mold. The ductwork can then transport the mold spores throughout the entire building.

  1. Drain Pans

HVAC, appliance, and machinery condensate drain pans foster mold growth. These drain pans are often hard to access and properly clean, making them even more susceptible to mold spore infestation.

  1. Industrial Wooden Pallets

The high moisture content — 35% to 60% — and sugar content make green hardwood pallets a prime breeding ground for mold. Mold-inhibiting chemicals are not always applied to all pallets, especially when these pallets are constructed in countries with low or no mold prevention regulations. Recent litigation regarding TBP, a mold-inhibitor, has caused some pallet customers to shy away from suppliers applying the chemical to their pallet products.

An article at Modern Materials Handling entitled “Dealing with Moldy Pallets” offers the following helpful tips for business owners who use wooden pallets at their facilities: “Understand that how you store and handle your pallet can go a long way to preventing mold. Keeping them dry and clean is a start. Avoid storing them in the yard if possible or storing a load of pallets in an enclosed trailer for an extended period of time. If you wash your pallets down for sanitary reasons, make sure they are dry before you put them back into use. Where possible, avoid storing pallets in closed trailers for any length of time.”

  1. Imported Products

Product quality controllers and risk engineers need to pay special attention to imported goods, parts, or raw materials used in the production process or sold as end products.

An industry leader specializing in product quality correction offers this advice to operations officers and facility managers regarding mold growth and exposure liabilities stemming from imported goods: “Mold growth occurs when imported products travel long distances and experience damp conditions. Products coming from Asia or regions with high humidity are most likely to risk mold growth. Manufacturers in these countries may not have strict regulations about warehouse conditions that can lead to moisture being trapped in the packaging. These conditions allow mold spores to start growing and then continue to spread while the product is in transit.”

Liabilities and losses from goods damaged by goods can be large, the article goes on to state. “A small amount of mold growth can spread to affect an entire shipment by the time it reaches its destination at your warehouse…When products arrive with mold formation, your company is responsible for footing the costs to replace the product. Depending on how much of the product is affected, these costs can be high. On top of financial losses, these setbacks can cause damage to your reputation when you must explain to distributors or retailers why a product is not available on deadline.”

Mold can spread quickly through a commercial property if left untreated. SERVPRO of Crowley and South Johnson County can respond quickly, working first to contain the infestation to help prevent its spread to other parts of the building. Failure to contain the mold outbreak can contaminate not only a facility but also the internal logistics, and even worse, the extended customer supply chain network.

SERVPRO technicians will begin the remediation process, working safely and effectively to manage the situation. They have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition, as well as provide any other commercial damage restoration services that may be needed.

For more information about commercial mold removal in Crowley, TX, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

SERVPRO Responds Faster to Disaster

2/4/2021 (Permalink)

Floods are one of the most common and widespread natural disasters in the U.S. In the last five years, all 50 states have experienced floods or flash floods according to reports from Fema.gov. It doesn’t matter if a home or business is near a coastline, near a river or even in the desert, there is always potential for flood damage. 

Floods cause more damage in the U.S. each year than any other disaster according to the American Red Cross!  The following are a few flood safety tips from The American Red Cross.

  • Stay away from any and all floodwaters! Should you come up on a flowing stream, where water is above your ankles – stop! Turn around and go back! Do not attempt to try to cross it - just six inches of steady moving water can sweep you off your feet!
  • Should you come across a flooded road while driving – never attempt to drive through it, turn around and go another way. If you’re in a vehicle, quickly move to higher ground. Vehicles can be swept away by less than 2-feet of moving water.
  • Keep children out of the water. They are curious and often lack knowledge and restraint regarding the safety of running water or contaminated water due to flooding.

Should a flood strike your home or business, contact SERVPRO of Crowley and South Johnson County. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. The team at SERVPRO of Crowley and South Johnson County arrives quickly and starts the water extraction process almost immediately. When fire and water take control of your life, SERVPRO of Crowley and South Johnson County will help you take it back!

Common Causes of Water Damage in Commercial Buildings and Facilities

1/12/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County helps businesses recover from water damage with commercial water damage restoration services.

If fire or water damage sidelines a local business, services from a professional damage restoration company in Crowley, TX, or South Johnson County are needed to quickly restore the property. Every hour spent restoring the business means lost revenue and productivity. Commercial restoration presents unique challenges that require special training, experience, and resources to successfully handle any disaster, small or large, including water, fire, storm damage.

Water damage in the workplace can:

  • hinder productivity
  • disrupt sales
  • create an unsafe work and business environment
  • endanger the health of employees, clients, or customers
  • compromise the structural integrity of the facility
  • damage equipment and tools
  • ruin product, inventory, and supplies
  • interrupt customer service

At the first signs of commercial water damage, take immediate action to restore the property and reduce the negative impact of the incident by enlisting the services of a qualified commercial water damage restoration company.

Common Causes of Commercial Water Damage

Though the scale and the scope of work may present unique challenges, most problems can be averted or prevented altogether by resolving the causes of water damage when they are first discovered.

Some of the most common causes of commercial water damage:

  1. Damaged and leaky pipes

Pressure changes, frigid temperatures, and deteriorated water supply lines and sewer drains can cause water damage. Signs of water damage include water stains, bulging walls, a musty smell, and cracked or loose tiles.

  1. Damaged windows

Broken window panes and degraded and cracked seals around windows can result in water damage.

  1. Roof leaks

A leaky roof can damage ceilings and cause mold or mildew. Attic wiring can be a fire hazard if exposed to water from a roof leak. The multifaceted nature of a roof leak makes immediate restoration and repair essential.

  1. Foundation issues

Clogged gutters and inadequate drainage systems can also lead to water damage to the foundation.

  1. Sewage clogs

Signs of a sewage clog include pungent smells, gurgling noises in sewer pipes, and overflowing toilets. A sewage spill is very hazardous to the health of the workforce and customers and requires immediate professional attention.

  1. Sprinkler system leaks

Fire sprinkler leaks in commercial buildings are not unusual and require vigilant attention. Signs of sprinkler leaks include standing water, bulging and warped drywall, soaked carpeting, a musty smell, and visible mold.

  1. HVAC malfunctions

A clogged condensate drain pipe or a faulty condensate pump can cause water damage from an HVAC system.

Steps to Prevent a Commercial Water Damage Disaster

Taking the necessary measures to prevent water damage can save businesses from costly repairs and business interruption in the future.

  1. Schedule periodic maintenance inspections of the facility.

These inspections should target key causes and signs of water leaks. Quickly address any minor maintenance issues or water leaks before they expand in scope. Include mold testing in the inspection protocol.

  1. Invest in proactive, preventative maintenance.

Prevention is much less expensive than restoration.

  1. Implement an efficient flood warning system and action response plan.

Even though the factory, office building, or warehouse may not be in a flood plain, a severe thunderstorm can trigger a micro-flood in the parking lot, on the roof, or at an open loading dock door.

  1. Secure adequate property damage insurance, including flood insurance, before the emergency or water damage disaster occurs.

Water damage in commercial buildings is a serious problem that should be addressed by knowledgeable, experienced restoration specialists who possess the equipment, training, and professional certifications that validate their competency to handle all dimensions of water damage, fire damage, or storm damage disaster in a commercial environment.

As a locally owned and operated business, the SERVPRO of  Crowley and South Johnson County team lives and works in the community and is close by and ready to respond immediately when a business needs commercial property damage restoration or cleaning services. Being part of a national network of over 1,700 franchises enables SERVPRO of Crowley and South Johnson County to quickly leverage a massive response. This force multiplier makes SERVPRO the commercial restoration choice for business and industry when an industrial-sized disaster strikes. For major storms and disasters, they can activate special Disaster Recovery Teams for additional resources. Service areas include Crowley, Cleburne, Joshua, Keene, Alvarado, Venus, Grandview, Godley, Rio Vista, Cresson, and Lillian.

For more information about water damage restoration in Crowley, TX, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

How Local Homeowners Can Tell if Their Home Needs Restoration Services After a Storm

1/12/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County explains what degree of storm damage severity necessitates the services of a storm damage restoration company.

Providing flood and storm damage restoration services is the cornerstone of SERVPRO of Crowley and South Johnson County. The company’s highly trained professionals use specialized equipment and advanced training to quickly restore Crowley and South Johnson County properties to pre-storm condition. The IICRC-certified technicians are dedicated to responding immediately to storm and flood damage disasters in order to minimize secondary damage.

When a storm and flood damage disaster strikes a community, one of the most difficult questions homeowners must ask themselves is, “When is it time to call in a professional storm damage restoration team to restore our property?” When a region of the state or a single community is devastated by severe thunderstorms, tornadoes, flash flooding, or the remnants of a hurricane or tropical storm, what is the best use of resources and manpower to restore a home or business that has suffered damage? Here are some signs that the storm damage is severe enough to warrant securing the services of a property damage restoration company before the situation grows any worse.

Personal safety is the top priority. A home or commercial structure can be repaired or replaced, but personal injury or a fatality has long-term consequences that no amount of skill, time, or money can undo or repair. Homeowners should exercise extreme caution when assessing damage after a storm.

Signs that a homeowner may have sustained storm damage

  • If the power is out
  • If trees and debris are strewn throughout the yard or neighborhood
  • If creeks and rivers have overflowed their banks
  • If streets and yards are flooded
  • If crawl spaces and basements are flooded
  • If neighbors have sustained roof or other structural damage related to the storm
  • If the weather service is calling for more extensive severe weather
  • If first responders, utility vehicles, or other service vehicles are arriving in the neighborhood

The following evidence indicates that a home may have sustained storm damage that requires the services of a property damage restoration company.

  1. Broken windows from hail damage or high winds
  2. Missing or damaged shingles

Look for shingles that are curled, buckling, dented, torn, or scattered in the yard. Gaps in the shingle pattern and exposed tar paper, plywood, or OSB board are evidence of serious roof damage and possible water leak damage in the attic.

  1. Gutters filled with debris from the storm
  2. Gutters, downspouts, or flashing that is dented, dangling, or collapsed
  3. Missing, dented, or dangling roof vents
  4. Chimney damage

Dislodged bricks can allow water to leak inside the home around the chimney.

  1. Ceilings: water spots and yellow, copper, or brown discoloration
  2. Walls: cracking, peeling, or bubbling in the paint or wallpaper
  3. Attic: puddling water, wet insulation, moisture, and stains on support beams and roofing plywood
  4. Standing water in the crawl space
  5. Musty, earthy smell indicating mold and mildew

Mold and mildew infestation may occur in as little as 24-48 hours.

  1. Flooring

Visible gaps, curling, sagging, or buckling in the flooring are indicative of storm damage that needs immediate attention.

Storm damage restoration services provided by SERVPRO of Crowley and South Johnson County include these and other services:

  • Inspection of damage and the provision of an assessment and estimate of restoration and repair services
  • Handling of insurance claims from start to completion
  • Emergency tarping and board up services for obvious damage to the roof, windows, or siding
  • Emergency pack-up and storage of belongings
  • Water removal, extraction, drying, dehumidification, and sanitization
  • Document restoration
  • Appliance and electronics restoration
  • Furniture and upholstery restoration
  • Restoration and repair of flooring, ceilings, and walls
  • Mold and mildew mitigation and remediation
  • Cleanup, sanitization, disinfecting, and deodorizing

SERVPRO of Crowley and South Johnson County is locally owned and operated, which means that the company is invested in the lives of the residents and businesses of Crowley, Texas, and the surrounding communities in South Johnson County. When the area is hit by a flooding or storm emergency, technicians are already nearby and ready to help. The team of damage restoration specialists takes pride in being a part of the community, and they want to do their part in making it the best it can be.

For more information about flooding and storm damage restoration in Crowley, TX, and the surrounding area, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

How the SERVPRO Team Instills Confidence in Customers Through Caring Customer Service

1/12/2021 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County stresses the importance of caring, compassionate customer service.

The team at SERVPRO of Crowley and South Johnson County is dedicated to providing the best and most reliable damage restoration services to people in need. As a locally owned and operated company, providing the best possible customer service is not only embedded in the company name, but it is also the cornerstone of the company’s approach to doing business.

Providing excellent customer service is the shared culture of SERVPRO franchise owners and their teams of property damage restoration professionals. They understand the value of consistently delivering premier restoration and cleaning services to every customer.

In many product and service sectors, customer service really makes a difference for the customer. An article in Forbes Magazine highlights statistics that demonstrate the importance of customer service in creating a great customer experience.

  • “96% of customers say customer service is important in their choice of loyalty to a brand.”
  • “73% of consumers say a good experience is key in influencing their brand loyalties.”
  • “Loyal customers are five times more likely to purchase again and four times more likely to refer a friend to the company.”
  • “68% of customers say the service representative is key to a positive service experience.”
  • “Companies that excel at customer experience have 1.5 times more engaged employees than less customer-focused companies.”
  • “Companies with initiatives to improve their customer experience see employee engagement increase by 20% on average.”

Customers appreciate it when a company seeks out and applies customer feedback. SERVPRO’s exceptional customer service actually reduces costs to customers and increases affordability.

SERVPRO of Crowley and South Johnson County often receives online reviews from customers that greatly appreciate the team’s compassionate customer service. One customer, whose home had suffered water damage, posted the following review after SERVPRO provided water damage restoration services: “These guys are total pros! I had water damage from a roof leak in my new (to me) home, and they were able to immediately and quickly assess the situation and provide me with expert service in the cleanup. On top of that, they were patient with my questions and VERY communicative with me regarding the next steps, etc. That type of service goes a LONG way, and I was highly impressed. I have referred them to family who also had an excellent experience with the company (I’ll leave it to them to provide their own review!). Anyway, you will be well-served to consider using them for your next damage cleanup or emergency situation. A+!”

Excellent employees instill confidence in the client that the job will be done right. Customer confidence is especially important in the damage restoration industry. When their home or business has suffered water, fire, storm, or mold damage, people feel vulnerable. Employing skilled, caring, and thoughtful employees — from the person who answers the initial call for help to the technicians that provide the damage restoration services — goes a long way to relieve stress and provide the client with peace of mind and hope for the future.

The customer service of the entire SERVPRO staff made the difference for one customer, who wrote, “The team at SERVPRO of Crowley were the best in customer service. From my initial call with Joanna to the best team of professionals, Josh, Kevin & Metro, the entire team was first-rate!  We read reviews about Josh and his team. Felt like we’d won the lottery when it was Josh who showed up.  Hubby and I were like ‘We got Josh!  We got Josh!’  He made us confident that the entire experience would turn out okay. Really exceeded our expectations! I highly recommend!”

The hallmarks of the SERVPRO effort to provide the best in customer satisfaction include:

  • Twenty-four-hour emergency service
  • Faster response to any size disaster
  • Highly trained and certified property damage restoration technicians
  • Demonstrated ability to deliver a wide array of services
  • Investment in the local community
  • Advanced water inspection, extraction, and drying equipment

As a locally owned and operated business, the SERVPRO of Crowley and South Johnson County team lives and works in the community and is close by and ready to respond immediately when a homeowner or business needs property damage restoration or cleaning services.

Being part of a national network of over 1,700 franchises enables SERVPRO of Crowley and South Johnson County to quickly leverage a massive response. This force multiplier makes SERVPRO the commercial restoration choice for business and industry when an industrial-sized disaster occurs. For major storms and disasters, they can activate special Disaster Recovery Teams for additional resources. Service areas include Crowley, Cleburne, Joshua, Keene, Alvarado, Venus, Grandview, Godley, Rio Vista, Cresson, and Lillian.

For more information about water, fire, or storm damage restoration, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

How to Avoid Fire Damage from Seven Common Winter Fire Hazards

12/7/2020 (Permalink)

Here to help - image of clean living room Here to help

Blog Summary: SERVPRO of Crowley and South Johnson County offers tips on avoiding seven common winter fire hazards.

Experiencing a house fire and having to go through a fire damage disaster can be emotionally and financially devastating. The team at SERVPRO of Crowley and South Johnson County understands the stress and anxiety of such a traumatic disruption. Years of experience helping customers put their lives back together have made the company one of the highest-rated service providers in the property damage restoration industry. From the initial call until the job is finished, the technicians at SERVPRO of Crowley and South Johnson County have the knowledge and determination to make a property damage disaster “Like it never even happened.”

Seven Winter Fire Hazards to Avoid

To experience a house fire is traumatic. Within minutes, the home can be engulfed in flames. According to the American Red Cross, “Home fires can happen at any time, but they generally increase during the fall and winter, with December and January being the peak months. Home fires are also more common on Saturday and Sunday and tend to peak between 6:00 PM and 7:00 PM. Where are home fires most likely to start? Home fires are more likely to start in the kitchen than any other room in the home. The second leading cause of home fires are heating sources like wood stoves and fireplaces. Fires caused by smoking are the leading cause of deaths.”

To help keep the holidays and winter months safe, the SERVPRO team in Crowley, TX, explains seven winter fire hazards and offers tips to avoid them.

  • Cooking fires in the kitchen

More house fires start in the kitchen than any other room in the house. Grease fires are a leading cause of kitchen fires. During the holiday season, the stove and oven are centers of activity. To prevent a cooking fire, never leave the kitchen unattended while food is cooling on the stove. If a situation arises that requires attention in another room, turn off the stove burners that are involved in the cooking, and if possible, remove the pot or pan from the hot burner. Be sure to have the appropriate fire extinguisher handy should a cooking fire, such as a grease fire, occur.

  • Heating equipment: wood stoves, chimneys, and space heaters

To prevent this winter fire hazard, keep combustibles at least three feet away from the heat source. Combustibles include furniture, curtains, and pets. Have the chimney and wood stove inspected and cleaned annually.

Use newer space heaters that are UL-approved. Over time, dust can build up in a space heater and create a fire hazard. Annually cleaning the heater is strongly advised. Do not use an extension cord with a space heater, and do not plug the heater into an overloaded circuit.

  • Christmas trees

Frequently water a live Christmas tree. If the needles begin to fall off, the time has arrived to discard the tree. Once dry needles ignite, the tree can become a raging fireball in seconds. Take down Christmas decorations soon after the holiday season. Inspect extension cords for frayed wiring. Make sure outlets are not overloaded.

  • Candle fires: decorative and religious

Candles are one of the most common causes of house fires during the winter months. The month of December is the peak time for candle fires in the home. In many instances, the fire begins when decorations come into contact with the candle’s flame. An unstable candelabra displaying religious or decorative candles may tip over, potentially causing a fire. Consider using electric or solar candles. Extinguish candles when they are not in use or if they are left unattended.

  • Electrical fires: faulty wiring, overloaded circuits, and extension cords

Before installation, inspect Christmas lights and other electrical decorations for damaged or frayed cords. Avoid overloading circuits or receptacles. Carefully inspect extension cords before usage since a frayed or damaged cord could cause a fire or result in electrocution and death. The few extra dollars spent on a properly rated heavy-duty extension cord could save thousands in fire damage or hospital bills.

  • Fireworks

According to the National Fire Protection Association, “Fireworks started an estimated 19,500 fires in 2018, including 1,900 structure fires, 500 vehicle fires, and 17,100 outside and other fires. These fires caused five deaths, 46 civilian injuries, and $105 million in direct property damage.”

The handling and use of fireworks are prohibited within the corporate limits of Crowley, TX, as in most cities in Texas. Nevertheless, fireworks are popular around holidays, especially New Year’s Eve. Following the manufacturer’s directions, including adult supervision, is strongly recommended.

  • Grills and fire pits

The COVID-19 pandemic has greatly expanded the use of outdoor grills and fire pits. These simple safety tips should keep everyone safe. Position the grill or fire pit at least ten feet away from any structure. A clean grill is a safe grill. Never leave a grill or fire pit unattended. Keep a fire extinguisher or bucket of sand nearby in case the fire gets out of control.

Finally, have working smoke and carbon monoxide detectors on every floor of the house and inspect them regularly. Install ten-year, long-life batteries in the detection units. Locate fully charged and working fire extinguishers in the kitchen, garage, and near the Christmas tree. Have an evacuation plan in place so that, in the stressful environment of a fire, everyone knows what to do and where to go.

In the case of fire and water damage, the team of experts at SERVPRO of Crowley and South Johnson County have the equipment, tools, training, and expertise to take control of the situation and begin the water and fire damage restoration process before advanced secondary damage begins to take place.

For more information about fire damage restoration in Crowley, TX, contact the office by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

How to Manage a Leaking Roof Until the Water Damage Restoration Specialists Arrive

11/9/2020 (Permalink)

Blog Summary: SERVPRO of Crowley and South Johnson County highlights five tips for dealing with a roof leak. When a roof leak causes water damage, it is essential to call the water damage restoration company as soon as possible.

Experiencing a water damage incident from a roof leak, appliance malfunction, storm damage, or a flood is heart-wrenching. The dedicated team at SERVPRO of Crowley and South Johnson County understands the stress and anxiety. Years of experience and success with helping customers put their lives back in order have made them one of the highest-rated companies in the restoration business. From the initial call until the job is completed, SERVPRO of Crowley and South Johnson County has the knowledge and determination to make a property damage incident “Like it never even happened.”

Managing Roof Leaks

A leaking roof is a serious matter. A minor roof leak can cause serious water damage. Upon noticing a roof leak, take immediate action to stop the leak and minimize the damage. More importantly, enlist the services of a reputable water damage restoration specialist to restore the damaged areas before advanced secondary damage occurs and a mold infestation breaks out. Follow the tips listed below to manage a roof leak until help arrives.

Tip #1: Prevent further damage to the interior of the home.

Relocate furniture, keepsakes, and other valuables to an area free from exposure to water and moisture. Put blocks or tin foil under the legs of furniture standing in water or resting on wet carpet. Avoid lifting heavy furniture or other heavy items. Catch dripping water in a bucket to prevent further water damage to the flooring.

Most of all, do not panic. The team at SERVPRO of Crowley and South Johnson County immediately dispatches a crew that will be on the scene in an hour or less. Leave the heavy lifting and the emergency tarping to the highly-trained and experienced technicians.

Tip #2: Inspect the attic or crawlspace.

If the leak is small and intermittent, inspect the attic for leaks. Tracing roof leaks in the attic can be tricky because water can travel a circuitous route over beams and supports. The leak may not be an exterior leak around a vent, fireplace, or skylight. The source of the intrusive water may be from a leaking pipe. HVAC units in the attic can produce an enormous amount of water, especially when the temperature is very warm. A clogged condensate drain or a rusted condensate pan may be the culprit. An HVAC professional may need to be contacted to resolve this issue. In any case, the SERVPRO team can begin the drying, dehumidifying, and restoration process after the water flow has been stopped.

Climbing into the attic or crawling under the house is not advised, especially if the area is saturated with water. Mold may be present, and if water is present, electrical shock is a potential hazard. Rely on trained professionals with the equipment and expertise to move around safely in the attic or under the house.

Tip #3: Examine the exterior of the roof from the ground.

One of the best ways to examine a roof from a distance is with binoculars or with a drone that has a camera. However, neither option will be much help for the untrained eye unless the source of the leak is obvious.

Tip #4: Look for these causes of a roof leak.

  • Aged or brittle roofing materials such as melted tar
  • Damaged flashing
  • Missing or lifted shingles
  • Debris piles on the roof that can trap moisture
  • Clogged gutters or downspouts

Tip #5: Clear away tree limbs, leaves, and small debris from the roof and gutters.

This activity is an ongoing necessity but is potentially quite dangerous. Homeowners who lack the necessary skills, equipment, and experience should enlist the services of professionals for these hazardous tasks.

What is the best way to manage a roof leak that has caused water damage to a home? The safest and best way is to contact the professionals at SERVPRO of Crowley and South Johnson County. The team of experts has the equipment, training, and expertise to take control of the situation and begin the water damage restoration process before advanced secondary damage or mold growth can occur.

For more information about water damage restoration in Crowley, TX, contact SERVPRO of Crowley and South Johnson County by phone at (817) 297-8588 or by email at office@SERVPROcrowley.com.

My Wall is Damp Behind My Sink Cabinet in Cleburne – Do I Have a Problem?

9/27/2020 (Permalink)

Carefully removing water from your home is what we do. Contact SERVPRO 24/7 for professional remediation and mitigation services.

Any Kind of Damp Wall in a Cleburne Home Can Signify Water Damage – SERVPRO Techs Can Locate the Source and Mitigate the Damage

You go to get something from under the sink, and you notice the cabinet floor seems damp. Or you decide to clean out from under the cabinet, and not only does the floor have moisture, but the wall in the back is damp too. Something is causing the moisture. SERVPRO in Cleburne can help.

How Do You Dry Cabinets?

Kitchen sinks can have slow, dripping leaks that can cause hidden water damage. As in this case, moisture had gradually soaked into the cabinet floor and the wall behind the cabinet. The homeowner now needs water mitigation in Cleburne to repair the damage

There are standard levels of moisture content for materials such as wood and walls. Our technicians use numerous techniques to determine the levels of water damaged content. This can include moisture meters, probes, and infrared cameras.  These are also used to track the source of the intrusion. Once they know what they are dealing with, they extract the water and dry the wall and cabinets. Depending on the level of damage, this can include:

 Controlled Demolition & Restoration

There are occasions when the structural elements cannot get completely restored. When this happens, controlled demolition is used. This can mean cutting out a portion of the drywall and replacing it. Flood cuts can be made to allow airflow into wall cavities. Once everything is completely dried, then the restoration begins, including the above. If the cabinet fronts were impacted, semi-refinishing might be needed. 

 Do not ignore minor problems like damp walls. There is always a cause that needs to be addressed. We are water mitigation experts and can take steps to stop the source. We then restore your home to preloss condition. Our goal is to leave it, “Like it never even happened.”

Contact SERVPRO of Crowley & South Johnson County at (817) 297-8588 for expert water mitigation service. We are licensed and bonded – Contractor Licenses: Mold Remediation: MRC1353.

Click here for more information about Celburne.

I Have Minor Fire Damage In My Cleburne Bathroom – Who Should I Call?

9/9/2020 (Permalink)

Rather it is a large or small fire in your Cleburne home, SERVPRO can be there to assist your with the damages.

SERVPRO Assists Cleburne Homeowners with Fire Damage--Big or Small!

Many people might think a small fire that only left smoke damage on the sink and wall would not be worth calling a professional. But our technicians mitigate just as many minor fire cleanups in Cleburne as they do more serious ones. Everyone wants their home back to normal and looking, “Like it never even happened.”

Should I Hire a Professional For a Small Job

Any property owner deserves professional fire restoration for their Cleburne home. At SERVPRO, we put just as much effort into smaller jobs as we do large commercial jobs. When you hire us, you know you are hiring qualified professionals. There is no need to attempt to do the cleanup yourself. Often when homeowners try to take care of fire damage with DIY techniques, they end up calling in the pros. The situation can get worse if not done correctly. We also have industrial equipment and cleaning products.

How Do You Remove Smoke Odors and Soot?

A candle was lit in this bathroom. Then the match was tossed into the garbage can, and some paper caught fire. In this situation, the only things majorly affected with moderate smoke residue were a painted wall and sink. The minor stains on the sink came from the candle being knocked over in the excitement. The smoke odor was heavy in the bathroom and had spread throughout some of the house. The technicians used the following procedures to restore the home:

  • Lubricate cleaning products designed to lift the smoke film off the sink and walls.
  • Sealant paint to help with the smell, if needed
  • Hydroxyl generators to remove the foul smells.
  • Room freshening time-released scents

We understand that even if the damage is minor, it still is disruptive for you. Our technicians are available at any hour to provide fire restoration, no matter how minor it seems.  Contact SERVPRO of Crowley & South Johnson County at (817) 7297 - 8588 for quality fire restoration service. We’re Faster To Any Size Disaster.

What are the Green and Black Spots on My Things After a Fire?

9/2/2020 (Permalink)

Did you know that mold damage is secondary damage created by fire extinguishment? SERVPRO can handle the process from start to finish. Call us today.

SERVPRO Techs Can Clean up the Fire Damage and Additional Issues Such as Mold in Your Cleburne Home 

As quickly as 48 hours after a fire in your home, naturally occurring mold spores can germinate, establish themselves in colonies, and spread. You may enter your Cleburne home post-fire to survey the damage and see numerous areas on the walls and your possessions of small spots, and those are usually mold growth. It is crucial to get professional remediation to halt the infestation and save as much of your possessions as possible.  

Is It Possible to Get Mold Remediation and Fire Damage Restoration at the Same Time?   

When the techs at SERVPRO handle fire damage restoration services in local Cleburne properties, along with fire damage, it is not unusual to deal with water damage and sometimes mold infestations. After a fire, there are three primary outcomes for building materials and contents in the home: 

  • Removal and disposal due to charring or other non-restorable damage
  • Deep cleaning making the item suitable for reuse  
  • Reuse after repairs, such as with electronics or the application of a sealant on sheetrock, locking in embedded soot  

Mold sometimes compounds the issues by appearing when the cleanup efforts get a delayed start. The locked-in warmth and moisture create a suitable environment for germination and infestation of colonies. During the fire damage cleanup of a property, the techs remove undamaged furnishings to a safe space outside the work area. 

SERVPRO technicians have certifications in Mold Remediation #MRC1353 and have the training and equipment to successfully neutralize any size infestation. Before any repairs can occur in the home, the mold issues need to get remediated. The typical process for handling mold damage is:   

  • Containment (much like fire cleanup) to stop airborne spores from spreading 
  • Removal of mold-damaged materials and articles  
  • Drying of colonies and abatement to remove dried residues    

Afterward, the techs rely on their professional-strength antimicrobial cleaning agents to disinfect surfaces where mold colonies grew previously. Post-cleaning, the use of antimicrobial sealants assures no return of the problem to that area.  

For both the cleanup of the water used in extinguishing the fire in Cleburne and areas of mold growth, the drying equipment SERVPRO uses is critical in lowering the interior humidity levels. Air movers work to direct air throughout a room while specialized equipment such as drying mats can lay on the hardwood flooring and dry the boards in place. In water seepage cases under tile or other types of floor covering, the drying mats can pull the embedded moisture from the subfloor. The drying process gets monitored carefully using various devices to ensure that drying goals for interior humidity levels get attained, and the work area verifies as unsustainable levels for mold.  

When needed in cases of mold and with permission from the adjuster, SERVPRO techs can bring in certified professionals in industrial air quality or aerobiologists to ascertain the types of mold present and afterward to verify the success of the remediation.  

A big part of fire damage cleanup is the odor removal. Repairs and restoration to the property cannot get done on top of smelly smoke odors. As the techs clean the visible residues away, embedded soot particulate continues to produce odors until it gets neutralized.  

SERVPRO techs call upon using a diverse selection of both deodorization solutions and applications to eradicate the smoke scent that fires leave behind. Often a single type of control method to remove the residual smells in a property may not be successful, and the techs utilize a multi-layered approach. Along with air scrubbers running during the entire restoration process, the use of both hydroxyl generators and thermal fogging neutralize any remaining odorous particulates at the molecular level.  

The follow up after the restoration is one of the most vital parts of the cleanup. SERVPRO techs work closely with both property owners and their adjusters to ensure the work is within the scope of coverage. Afterward, the crew chief takes the property owner throughout the job-site and goes over the actions taken, items that required disposal, and everything that got restored. Afterward, the techs provide a written report covering this information to assist in expediting any insurance claims. 

SERVPRO of Crowley & South Johnson County at (817) 297-8588 serves the local community with small and extensive fire damage restoration needs. The certified technicians have extensive training and access to various equipment to assist cleaning items exposed to the fire for reuse. 

How Can I Dry my Cleburne Carpet After a Leak?

8/18/2020 (Permalink)

Wet carpet in your Cleburne home can be a huge problem, call SERVPRO today.

A Wet Carpet in Your Cleburne Home can Invite Bacteria; Call a Professional Team to Help Dry or Dispose of it

It is not uncommon for your flooring to get wet whenever there is a leak in your Cleburne home. It only takes a minute for a pipe to burst or a kitchen sink hose to detach and allow water to drip all over your cabinets, countertops, and eventually the floor. Even if you can repair the issue and control the flow of water fairly quickly, every minute your carpets and rugs remain soaking water poses a risk.

Calling a water restoration company in Cleburne to help extract water and mitigate your loss is a smart move every homeowner should make. Our team is certified in water restoration, and we apply our knowledge to help resolve your issues. We recognize that emergencies happen around the clock, which is why our office is operating 24/7 to respond to your needs. As minor as a leak may seem, if you don't address water remnants living beneath baseboards or within wall cavities, you may find yourself with a bigger problem in your hands once bacteria multiplies and a musty smell permeates your home.

Can I save my carpet and floors after a leak?

Our goal at SERVPRO is to minimize your loss of time and money and salvage as much as possible. Depending on the type of water leaking in your home, we may recover your items. In cases when the sewage water drips into your carpet, we discard it due to health and safety reasons, but when clean water is the culprit, we do our best to extract it and leave your flooring in mint condition. Some considerations and processes we apply at your home can include-

  • Checking for buckling in hardwood floors suffering from excess humidity
  • Checking for delamination in materials such as laminate flooring and vinyl where the layers separate
  • Using injecti-dry technology to dry underneath baseboards and within walls cavities

Water extraction is a successful process when the right tools and techniques are in place. Let our team at SERVPRO of Crowley & South Johnson County be your ally and protect your family. Call us at (817) 297-8588 and let us leave your home, "Like it never even happened."

When Can I Gain Access to My Flood Damaged Home in Cleburne?

8/12/2020 (Permalink)

Call SERVPRO of Crowley & South Johnson County (817) 297-8588 to assist with your emergency flood damage and restoration needs.

Flood Damage in Cleburne

In many locations, emergency services cordon off streets or even entire neighborhoods after a storm. Especially if there is extensive flood damage in our city of Cleburne, Emergency Services and First Responders must rescue anyone who needs help and ensure that it is safe to enter. This action includes your home.

Our SERVPRO team works closely with Emergency Services to gain entry to the area as soon as possible. We aim to protect your home and its contents and reduce the potential of further damage. We can provide board up services over broken windows and doors and place tarps on areas of the roof if needed to prevent further damage from debris, rainwater, and animals. We also evaluate and confirm that it is safe to enter your home to retrieve various items needed while cleanup and restoration of your home are underway.

How Serious is the Threat of Mold in My House?

Water and moisture can cause mold to proliferate in Cleburne homes, particularly in hot, humid conditions. Mold can begin to grow in less than 24 hours under the right conditions. At SERVPRO, our team of experts has been trained in mold mitigation techniques. We understand and can explain to homeowners and insurance companies why it is so essential to begin the removal of water and cleanup of your home immediately.

Once it is safe to enter, we initially focus on the removal of all liquid water. Removal of foreign debris and storm damaged unrecoverable materials such as carpets, drywall, and personal items is next. We employ air movers and dehumidifiers to dry your home and remaining contents. Once moisture and humidity levels return to normal levels, restoration of your home can begin, returning your home to the original condition.

Call SERVPRO of Crowley & South Johnson County (817) 297-8588 to assist with your emergency flood damage and restoration needs.

For more about Cleburne click here.

How Can Cooking Out Cause a Fire?

8/5/2020 (Permalink)

Cleburne, your fire damage needs SERVPRO’s tools and reliability.

SERVPRO technicians can handle any size fire damage to your Cleburne home.

Grilling weather in this part of Texas is year-round, and many people enjoy not only entertaining at home but tailgating and other cookout fun. When cooking on a grill at your Cleburne home, a fun time can turn into a tragedy if some basic safety rules get ignored:

  • Never bring an outdoor grill indoors, the result can be deadly
  • Always grill at least fifteen feet from overhanging tree branches and structures to inhibit the chance of fume build-up or accidental fires
  • When you think the fire is out, double-check it

How Can I Get Fire Damage Restoration to the Exterior and Interior of My Home?  

When a cookout goes wrong at your Cleburne home, and fire damage restoration is in order, there are numerous actions the SERVPRO technicians can take to assist in limiting any further loss to your property or contents. The techs are available around the clock for any type of fire cleanup and restoration, and upon arrival, they immediately handle any temporary repairs or securing the property needs such as: 

  • Placing tarps over damaged roofing to stop rain from entering
  • Boarding up broken windows or damaged doors  
  • Setting up security perimeters to keep unauthorized people out of the job site

How to Grill Safely and Avoid Fires

There are many things that homeowners can do to ensure that the fun time they had while cooking out can stay that way through the following:

Safe storage of flammables  

Where you store your flammable fuels such as liquid propane and natural gas away from electrical outlets, heat sources, and away from where you are cooking, briquettes and wood chips should get stored in containers with the same care.  

Always Have a fire extinguisher handy  

It is a good idea to have a household CO2 fire extinguisher and be sure every member of the household knows where it is and how to use it. If you do not have one, alternative ways to put out a fire are a large amount of baking soda. One thing you should'nt ever do is put out a grease fire with water. The water vaporizes upon contact with the grease and immediately rises, bringing the flames with it. A small grease fire can gut an area quickly if water gets tossed on it. The same outcome can happen when frozen items get placed in hot oil, and the ice turns into steam, such as people that use outdoor fryers for cooking frozen turkeys that did not get adequately thawed.   

Routine cleanup helps avoid fires  

If you have a propane or natural gas grill, do a check before you light it before every cook session and look at the following:   

  • Ensure fittings, lines and connections are in good condition as gas hoses exposed to heat can melt
  • Look for leaks
  • Clean blocked tubes
  • Check to make sure burners are free of debris and clean grill after each use

Wear the right clothes for cooking out

Make sure when you cookout that you have the correct clothing and protective equipment. Loose clothing can wind up charring or catching on fire, and you should avoid wearing it. Fireproof hand protection and long-handled utensils can allow you to cook safely over your grill. 

Know how to use your grill properly

Know the basics for operating your grill safely, such as leaving the lid open when igniting the grill. If the cover gets closed, it can cause a build-up of gases and explode. In cases where you have issues lighting your grill, leave the lid open for a minimum of five minutes to ensure it clears. Gas is heavier than oxygen and needs time to clear out of the cook box. 

If you need to swap tanks while grilling, use care  

Turn off the tank valve and burners to ensure no gas flow and make sure there is space to maneuver in the new tank without coming into contact with any hot surfaces. Natural gas grills should have a blue flame with a yellow tip. If the flame goes yellow, cease using the grill until a certified professional can inspect it. 

If a fire occurs, get everyone out of the way and extinguish the fire as rapidly as possible. It is wise to keep your insurance agent's contact information and the number for your local SERVPRO if you need assistance cleaning up post-fire. Soot can be caustic, and damage metal and smoke damage that enters your home will not go away until it is manually removed. 

When you need fast and efficient fire damage restoration, contact SERVPRO of Crowley & South Johnson County at (817) 297-8588. The certified techs are on-call 24/7 to clean up and repair your home from any size fire loss. 

How Does a Water Spill Affect My Cleburne Business?

7/30/2020 (Permalink)

Your Cleburne business is everything and we know that here at SERVPRO. Call us today we will help with your water damage.

To Understand the Need for Water Removal in Your Cleburne Operation, Call SERVPRO

Why Can’t I Just Rent a Wet-Vac to Clear Out the Water for My Customers? 

Successful, commercial water removal in a Cleburne convenience store takes many more actions than just vacuuming out the customer waiting area. A SERVPRO disaster response team removes the water underfoot and lowers the humidity. 

How Quickly Can You Dry My Floors So I Can at Least Get In to Begin Work?

Once in your store, our specialists can start using water extractors within minutes to begin removing water from your Cleburne business. For water trapped underneath equipment and shelving, they can use squeegees to draw it out where the extractors draw it off the floor. Complete removal often takes 2 or 3 days in an average-sized store. Next, team members complete the task by using air movers to direct a flow of warm air across the floors to speed up evaporation and also draw water off of shelving so that inventory can be set in place for purchase. 

To deal with the increased amount of water in the air, specialists install dehumidifiers throughout the store. These devices lower humidity to a normal level, comfortable for customers. Team members also use them to pull moisture out of nearby drywall panels and even ceiling tiles. 

What Else Can a SERVPRO Response Team Do for My Store?

As SERVPRO specialists begin removing water, other team members clear your store of everything on the shelves. They can move it to our facility storage area, or load it into a temporary storage locker in the parking lot. They also restock your shelves after drying them. 

To schedule a response team, or learn more about what we can do for your business here or in nearby Joshua, call SERVPRO of Crowley & Johnson County at (817) 297-8588 today. We are ready to help you restart operations and customer support.

Should I Clean My Carpet After a Water Leak in Joshua?

7/26/2020 (Permalink)

Water leaks in your home can create many problems very quickly. Get them taken care of and contact SERVPRO for water damage remediation.

The Pros at Your Local Joshua SERVPRO Clean Carpets after Removing Excess Water

Dealing with the aftermath of a water leak in your home is never a pleasant experience, especially when coupled with the humidity-causing heat in Joshua. The excess moisture from the leak coupled with the humidity often creates strong unpleasant odors, leaving your home in need of deep cleaning. This includes your carpet, even after extracting the moisture.

Does SERVPRO Use a Specialized Process to Clean Carpets?

Our Technicians Use Specialized Preconditioning and Rinsing Processes

Water mitigation in your Joshua home requires a thorough understanding of how to properly remove excess moisture through the use of proper technique and equipment. It also requires thorough cleaning to ensure restoring your house to preloss condition. Your carpet may appear clean but still can hold unwanted odor and debris, making deep-cleaning necessary.

What is the Importance of a Pilating Rake?

  • It agitates the surface to ensure the deepest clean.
  • It allows technicians to focus on heavily soiled or high-traffic areas. 
  • When finishing, technicians use it to rake your carpet all in one direction for a professional, finished look. 

Why do Technicians Precondition the Carpets?

  • Preconditioning ensures the longest-lasting and most thorough cleaning. 
  • It is another way to treat extra soiled or high-traffic areas. 
  • It provides extra dwell time for the Pre-Spray and Traffic Lane Cleaner.

During carpet cleaning, our technicians systematically move furniture to ensure all the impacted areas are treated. Then, after rinsing the solution, they extract excess moisture in a v-shaped pattern before using the pilate rake to create a finished look.

For 24/7 assistance cleaning your carpets, Contact SERVPRO of Crowley & South Johnson County at (817) 297-8588. We make it, "Like it never even happened."


Click here to learn more about Joshua.

What Are the Signs of Hidden Water Damage in Crowley?

7/12/2020 (Permalink)

Water damage can disrupt your daily life at your home. Contact SERVPRO to get water damage mitigation done by professionals.

There Are Several Signs Indicative of Water Damage in Your Crowley Area Home

Water damage is an omnipresent threat for Crowley area homeowners and, many times, it occurs without them even realizing it.  Small roof leaks, clogged gutters, and slow drips from hidden pipes can, over time, cause major problems and cost you considerably.  These issues may initially produce no visible effects or relatively minor ones, but they often develop into much greater concerns.  In order to catch minor leaks before they cause significant damage, you should know their telltale signs and have your home regularly inspected by trained professionals.

What Are Some Common Signs of a Water Leak?

As Crowley water damage restoration specialists, SERVPRO technicians know what to look for when it comes to identifying a water leak.  Based on their extensive experience in evaluating homes for water damage, they suggest looking for the following signs when inspecting your home for a potential leak:

  • Moldy smells
  • Mildew and mold on surfaces
  • Paint or wallpaper bubbling
  • Discoloration of structural elements
  • Drywall and plaster disintegration
  • Dry rot on wooden materials
  • Warping of walls
  • Buckling of ceilings and floors

If you notice any of these indications, your Crawly home likely has a water-related issue.  In order to prevent further injury to your property, you must contact a good water damage remediation service as soon as possible.

Why Is It Important to Have Your Home Regularly Inspected for Water Leaks?    

While minor water leaks eventually out themselves and homeowners can often detect them, they have usually done major damage to your home by that point.  Many times, small leaks can go undetected for weeks, months, or even longer.  Without specialized training and equipment, you can only spot these problems after they have damaged your home’s structural elements.  It is for this reason that you should have your home professionally inspected for hidden leaks regularly.  Services like SERVPRO can identify and precisely locate issues almost as soon as they start, saving you both time and money in the long run.  Our technicians have the high-tech tools necessary to do this.  This gear includes:

  • Sensors that identify moisture in carpets, baseboards, walls, and ceilings
  • Meters to detect actual moisture levels in structural elements and home contents
  • Thermohygrometers that help determine the dew point, relative and specific humidity, and vapor pressure of your home’s interior  
  • Infrared cameras that can see through walls and ceilings to precisely locate water leaks

How Does SERVPRO Restore My Home After a Water Leak is Found?

Once SERVPRO technicians have located and fixed the source of your water-related issue, they quickly get to work on restoring your home.  They start by setting a drying goal and planning a course of action.  Then, our workers:

  • Identify which structural elements have been impacted by moisture, using sensors and meters
  • Extract any standing water found with a wet vac
  • Dry exposed affected areas, like attics, with high-velocity fans, air movers, and dehumidifiers
  • Dry wet places behind walls and ceilings with injectidry systems
  • Treat impacted areas and materials, using state-of-the-art foggers and injection devices, with fungicides and deodorants  

Once all this work is complete, your house should be back in pre-leak condition.  Of course, the sooner we are contacted about your water damage, the less extensive it usually is and the faster we can repair it.   

Maintenance is a big part of homeownership and helps protect your property over the long-term.  As an owner, you should always be on the lookout for potential threats to your home and investment.  Properly maintain pipe networks, electrical systems, your roof and its drainage system, and repair any damage you can as you find it.  Prepare for all major storms by cutting tree limbs that could potentially hit your house, clearing away harmful debris that could get caught up in the wind, and cleaning gutters that might block water in them.  Always watch out for signs of slow-developing water damage and have your home periodically inspected for leaks.  Work within your own limits and hire trained professionals to do any work that is beyond your abilities.

Whenever you smell musty odors or do notice things like paint bubbling or discolorations, it is essential that you contact an experienced service for help.  Companies like SERVPRO have both the advanced training and equipment to effectively handle your water-related problem.  We are skilled at detecting and locating even the most minor leaks.  Once we locate them, we employ a wide range of innovative techniques to dry your home and return it to its original condition.  Often, after we finish our work, it might seem like your home never even experienced a water issue.  

If you ever need an inspection or are faced with water damage, rest assured that help is available.  Contact SERVPRO of Crowley & South Johnson County at (817) 297-8588 for assistance.

Is Storm Damage Reversible In My Cleburne Home?

6/17/2020 (Permalink)

SERVPRO of Crowley & South Johnson County is at your service when disaster strikes.

A Professional Restoration Team can Help Restore Your Cleburne Home After a Storm

With hurricane season upon us, intense storms have already visited the Cleburne area, leaving us vulnerable to their effects. Sizeable downpours can threaten your home by allowing water into the house and leaving a trail of debris in its wake. Rather than despair, enlist the help of a reputable company to assess the impact and develop a plan to restore your home as soon as possible.

Cleburne residents facing water damage due to a storm can call SERVPRO for assistance. Our team is available 24/7 as soon as the area is safe to transit, and we bring our expertise and industrial-grade equipment to help your house feel like your home again. Acting quickly and decisively is essential in thwarting further damage to your home. The longer your walls, furniture, and personal belongings sit underwater, the lesser the chance for you to salvage them. Enrolling our crew into your post-storm plans can save you time and money in the long run.

Do I need to dispose of all my personal property after a storm?

Our SERVPRO team can help you remove or salvage items depending on the damage they present and their characteristics. More porous surfaces such as carpets may need to be removed, whereas natural stone and wood flooring may be salvaged, Your home's specific circumstances will guide our decision-making.

Aside from looking at the inside of your home, our team also looks at its foundation and structural elements. The crawl space is of particular interest as it may become a problem if water remains in it. To this end, our SERVPRO crew takes the following steps to protect your crawl space:

    •    Pump out water using submersible pumps if possible
    •    Set up air movers to encourage evaporation
    •    Add a vapor barrier for further protection of your home

SERVPRO of Crowley & South Johnson County is at your service when disaster strikes. Call us at (817) 297-8588 and let our team come to you and leave your home “Like it never even happened.”

How Can We Complete Water Restoration At Our Cleburne Superstore Without Extended Closure?

6/9/2020 (Permalink)

Are you having water damage issues in your Clebure Commercial building? Call the professional from SERVPRO to mitigate your problem.

SERVPRO Can Help Identify Ways to Limit the Spread of Damage and Use Advanced Resources to Speedup Restoration

If you manage a superstore, everything you deal with is on a massive scale - including the effects of water spills at the facility. Since closing down is likely to inconvenience many people, you need to find a way to restore damage to your Cleburne superstore with limited or no closure.

How can restoration happen without closure?

The actions you take during water restoration at your Cleburne superstore depend on the intensity of the incident. The sheer size of the facility minimizes the chances of spilled water covering every square inch. However, people moving around unhindered can spread the water and soil the entire premises. Our SERVPRO crews can help you take measures to prevent this, including:

  • Creating physical barriers
  • Redirecting people with safety signs
  • Removing water using specialized techniques

A simple step, such as setting up warning signs demarcating wet sections of the store can help keep people away, preventing the spread of soiling through foot traffic. It might also be necessary to erect a physical barrier that can check the spread of moisture and aerosolized contaminants through the air. Our technicians set up the containments using 6-mil polyethylene plastic sheets separating the affected areas from the rest of the property. Our goal is to be as inconspicuous as possible while restoring the site.

Does speed matter during water restoration?

When water spills, time plays a significant role in determining the overall damage. Taking too long creates an opportunity for microbial development and moisture penetration deep into materials. Delays mostly lead to irreversible damage. Our SERVPRO technicians speed up restoration processes such as water extraction and drying by using state of the art equipment. Using drying mats is one such option that presents several benefits, including:

  • Reaching water below the surface of the tiles
  • Eliminating the time it would take to tear up the tiles
  • Eliminating the cost of replacing tiles or commercial grade carpeting

SERVPRO of Crowley & South Johnson County can help you address most challenges caused by water spills. Call us at (817) 297-8588. We're Faster To Any Size Disaster.

How Should I Handle Water Removal If My Cleburne Pawnshop Is Affected?

6/7/2020 (Permalink)

Make sure to treat spills quickly and tackle any water damage with a call to SERVPRO. We are available 24/7.

With Help from SERVPRO, Removal Can Either Help Protect or Restore Valuables Affected by the Water Spill

Although the customers that visit your Cleburne pawnshop are driven by pressing financial needs, they still expect proper customer service. Water spills can interfere with your ability to deliver such quality services by forcing you to close down or damaging the items left by your customers as collateral for loans. Poor management of water loss incidents can lead to several complications.

How can handling water removal poorly affect my Cleburne pawn shop? 

Water spills in Cleburne can have lasting effects on any type of business they affect. However, the effects can be more severe for a pawnshop because exposure to water or high humidity levels can readily damage the high valued items that customers leave at the premises. Items such as electronics and firearms need protection, immediately after the water spill occurs. Any delays or improper water removal can cause damages, which would lead to other problems like:

  • Customers posting negative reviews about your business
  • Incurring costs repairing the items
  • Replacing the items if the damage is beyond repair

Apart from ruining items left by customers at the store, the water is also likely to affect the structure and fixtures such as shelves leading to high restoration costs. 

Should water removal prevent or resolve problems?

Ideally, water removal in Cleburne should help prevent damage to the structure and contents. Fast removal of any standing water in the store or moving items away from the affected areas should prevent most of the problems that develop later. Our SERVPRO technicians can help since we have several resources, including:

  • Fast water extractors
  • Protective materials such as plastic tarps
  • Handcarts and air sleds for moving heavy items

However, several factors can interfere with the success of preventive steps. For instance, the water spill might occur in the middle of the night when the store is closed, and by the time you discover the loss, some damages have already occurred. In such cases, the goal of removal is to resolve any damages that occur.

What steps are necessary during water removal?

Depending on the extent of the loss, removal can be a simple process of mopping wet areas or a more complicated one that takes several steps before the shop can regain its preloss condition. Typical restoration steps include:

  • Moving items from display areas
  • Tracing the extent of moisture migration
  • Extraction of standing water
  • Drying wet materials

Most of the items you have in your shop might be on display shelves or a packed storage area in the back. Performing restoration steps such as water extraction with the items in place is challenging. Moving them to an unaffected section within the store or an external location helps. Our SERVPRO technicians complete such movement conveniently. We have storage pods that can hold items safely within the store. We also have an electronic CCIS, Content Claim Inventory Service, which we use to keep clear records of the items you have at your store. Moving items also creates a chance to separate any wet items from the unaffected ones.

Once the water spills, it soaks into various materials around the loss site, including floors and walls. There is a need to identify how far the moisture migrates so that removal processes can address any hidden wetness. In most cases, physical observation and the use of moisture sensors and meters to take readings are sufficient. However, if we suspect the presence of moisture in concealed areas, we use sophisticated tools such as thermal cameras to identify the wet sections.

What next after the water is gone?

If your shop is like most, the floor is made from hard materials such as tiles, so extracting water is straightforward. However, drying is likely to present some challenges since materials such as wall panels, shelves, and cabinets are made from porous or semi-porous materials, which tend to hold moisture. Evaporating the moisture is the standard drying solution. Our SERVPRO technicians can set up a couple of air movers around the shop to boost air movement, thus enhancing the evaporation rate. The use of dehumidifiers helps extract moisture from the air to ensure constant drying. 

Exposure of different materials to water can lead to the development of unpleasant odors. Deodorizing can help neutralize these odors or provide a sweet scent. Our technicians can use ULV foggers to mist a pairing agent to neutralize bad odor. Alternatively, we use a masking agent when we determine that the odor is only temporary.

SERVPRO of Crowley & South Johnson County has extensive experience handling water spills in commercial establishments. Call us at (817) 297-8588 to help restore your Crowley, Joshua, or Alvarado property. We're Faster To Any Size Disaster.

What Can I Do to Remove Fire Damage from My Crowley HVAC System?

5/21/2020 (Permalink)

SERVPRO of Crowley & South Johnson County serves the community with mitigation that is Faster to Any Size Disaster.

SERVPRO Professionals Restore Your Crowley Home After Fire Damage

Fire damage residues in your ventilation can be challenging for Crowley homeowners to clean. According to 2016 data, ad many of 55% of residential fire and smoke-damaged HVAC systems could be repaired without fully replacing them.

If you need fast fire damage mitigation for your Crowley residence, SERVPRO technicians are available 24 hours a day, seven days a week, to address the damage and restore your home to a preloss condition with EPA-registered antimicrobials.

How Fire Damage Affects Ventilation

    •    Smoke trapped in your HVAC. When a fire occurs in your home, smoke residues and soot deposits can get into the vents and circulate through your property the same way that clean air normally would. These deposits can introduce foul odors into areas that were unaffected by a home fire.
    •    Clogged filters require fast replacement. HVAC filters get clogged quickly after the strain of absorbing fire damage residues. Make sure that filters are cleaned or replaced to prevent costly repairs.
    •    Residues damage your ducts. Fire damage brings more than just smoke and soot into your home. Corrosive chemicals and acidic debris can tarnish or damage your vents and HVAC components. Fast removal minimizes the risk of large-scale failures in your system.

SERVPRO Cleans Out Soot-Filled Vents

SERVPRO’s multi-pronged approach to fire damage cleanup includes tools and solutions for cleaning ductwork. It is often more cost-effective to replace flex duct. Sheet metal ducts, on the other hand, may require some disassembly for thorough cleaning. Technicians use augers, brushes, and alkaline cleaners to address soot deposits and remove acidic residues.

SERVPRO of Crowley & South Johnson County serves the community with mitigation that is Faster to Any Size Disaster. Call (817) 297-8588 to begin cleanup at any time of the day or night.

For more about Crowley click here.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Cleburne, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Crowley & South Johnson County today at (817) 297-8588 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How Can Standing Water Be Removed from My Cleburne Area Commercial Building?

5/17/2020 (Permalink)

Broken pipes can cause problems to escalate quickly. Get SERVPRO involved right away for best results.

When a Major Pipe in Your Building Ruptures, There are Advanced Water Removal Tools that Can Quickly and Effectively Clean Up the Resulting Mess.

Not too long ago, a Cleburne area hotel suffered a severe water leak after a major pipe ruptured in its basement.  After this pipe failure, the local hotel’s large basement rapidly filled with several feet of water.  This catastrophe occurred suddenly and without any previous warning signs. Unsure of what to do, the hotel’s owners did some online research and discovered that there were ways to quickly solve their problem.  They learned that companies like SERVPRO have state-of-the-art extractors and drying equipment to effectively handle their large water removal job.

What Industrial-Strength Equipment Does SERVPRO Have to Handle My Commercial Water Removal Job in Cleburne?

In addition to tools normally used for residential issues, SERVPRO also has large industrial-strength equipment and other gear for commercial water removal in Cleburne.  Our technicians use all of this to successfully perform even the biggest, most difficult business site cleanups.  Our commercial-grade hardware and gear include:

  • Massive truck-mounted extractors capable of rapidly removing large amounts of water
  • Trailer-mounted desiccant dehumidifiers that speed up the drying process for large jobs
  • Low-grain refrigerant (LGR) dehumidifiers which remove more moisture from the air in a shorter period of time

How Do Trailer-Mounted Desiccant and LGR Dehumidifiers Work?

Trailer-mounted desiccant dehumidifiers have a large moisture capacity and can quickly reduce the water vapor pressure and humidity ratio to their lowest levels, which also effectively controls interior climates.  These dehumidifiers have adsorbent-coated wheels that draw-in moisture and then release it into outgoing air.  This process is fueled by adsorbents, like silica gel, which efficiently attract, but do not absorb, and then release moisture.  LGR dehumidifiers, on-the-other-hand, condense air via a double cooling system that enables them to extract large amounts of water vapor, even under forty grains/pound.

If you ever need help with an extensive commercial water removal job, remember that there are services that can assist you.  Contact SERVPRO of Crowley & South Johnson County at (817) 297-8588, if needed.


Click here for more information about Cleburne.

How Do I Cleanup a Leak Behind My Cleburne Kitchen Cabinets?

5/10/2020 (Permalink)

Water leaks can slowly and quietly destroy your home. Call SERVPRO to mitigate the effects of water damage.

SERVPRO techs have the tools and experience to restore your Cleburne kitchen from water loss

A slow leak can do a great deal of damage in a Cleburne home. Particularly when the leak has a location in a spot that does not get looked at very often and is in a hard-to-reach place such as within the wall behind the cabinetry in a kitchen. When left alone, the water can continue to do damage, and the potential problem to include mold becomes a threat. Signs an unseen leak is happening in your kitchen include: 

  • Musty odors
  • Water appearing on the floor in front of the loss area
  • Interior of cabinets show signs of constant dampness

What is the Best Way to Do Water Cleanup in a Kitchen With a Leak?

When SERVPRO technicians work on water cleanup in a Cleburne kitchen with a leak within a wall covered by a cabinet, they will first attempt to extract the water and dry the area by opening the cupboards and clearing them out. The majority of cabinets have open backs, and getting to the wall with the issue usually is not a problem. However, if the moisture detection equipment shows that the water loss is widespread or the sheetrock shows signs of warping or buckling, it will require removal as part of the mitigation. 

First Actions in a Home with Water Loss

SERVPRO techs scope the loss area and determine how widespread the damage from the water is. When the area gets marked off, the techs always try to mitigate the Cleburne water loss with as little controlled demo as possible, so there are fewer repairs needed to bring the house back to normal. It is not uncommon to find that moisture under the flooring in the vicinity of the leak. However, in the case where a significant amount of the wall behind the cabinets gets wet, not only are there actions that need to happen to remove the damaged sheetrock, but also the need to inspect for mold colony growth existence as well. 

What Happens When Mold Gets Found as Part of a Water Damage Restoration?

SERVPRO technicians hold certification for mold remediation MRC1353 and know the steps to stop any further damage safely. If the worksite does not already have containment around the loss area to keep dust and airborne particulate to a minimum, the techs usually implement it to halt the potential for spore spread during the remediation process. Handling a mold infestation goes in tandem with drying the water loss area. Mold requires moisture to thrive, and once that crucial element gets removed, the techs can perform abatement and remove the dried colonies. 

Complete Drying is Paramount to Recovery From Water Loss

While there may not be much in the way of water extraction that needs to happen when a slow leak is a culprit, however drying the interior of the wall around the leak is crucial. After removing the cabinets, the techs cut away the deteriorated portion of sheetrock, leaving the undamaged portion in place. This makes the cosmetic repairs easy as all that needs to happen is a piece of sheetrock gets cut to fit the opening and sealed in place with joint compound will be flawless once sanded and the cabinets put back. Before any of that can occur, the cause of the water loss needs to get addresses. If the homeowner does not have their own plumbing company, SERVPRO can arrange for a local professional to perform any required repairs. 

For the drying phase, the technicians use professional drying equipment that rapidly brings down the interior humidity and allows the structural elements to dry completely. The process gets monitored carefully to ensure preset drying goals get met. The technicians:

  • Take careful readings throughout the home 
  • Scope the loss area to determine how elevated moisture levels are
  • Set drying goals per the unique readings gathered within the property as the baseline levels
  • Set a time frame for drying based on the collected information

Before repairs and installation of the cabinets occur, the technicians use both antimicrobial cleaning agents and sealants on affected areas to ensure there are no odors left behind and no return of the mold infestation. 
SERVPRO of Crowley & South Johnson County at (817) 297-8588  brings all the tools and equipment needed for water cleanup in local properties. With their years of experience and training, the certified technicians can turn around any amount of water loss in a house.

How Can I Remove All Of The Moisture In My Cleburne Home After A Flood?

4/22/2020 (Permalink)

If you notice water in your house after your neighborhood floods call SERVPRO.

SERVPRO Can Use Various Techniques And Equipment To Remove Moisture From Your Cleburne Home

Flooding conditions can cause water to build up outside and then eventually find its way into your house. The longer your contents and building materials stay wet, the worse issues can get. For instance, if organic materials like wooden items in your home stay wet for more than 48 hours, mold can grow.

What Is The First Step You Take To Remove Water From My House?
When we conduct flood damage restoration in Cleburne, the first step our SERVPRO technicians take is to extract as much water as we can while it is still liquid using the following equipment:

    •    Portable Extractors: We can use portable extraction units to get into tight places where moisture is hiding.
    •    Heavy-Duty Truck-Mounted Extractors: We can utilize our truck-mounted machines to give us more power when extracting water from your house.
    •    Handheld Extraction Tools: When we are removing liquid from smaller items such as your couch or a recliner chair, we can use handheld tools to extract tight spots and uneven surfaces.
    •    Weighted Extraction Tools: When removing moisture from thick carpets, we can utilize extraction tools that use the weight of the operator to compress the carpeting.
    •    Sump Pumps: If there are more than two inches of standing water in any part of your house, we can hook up a submersible pump that pulls water out of your building and into a sewage drain.

How Can You Remove Moisture From My Structural Components Like My Subfloor Or Walls?

    •    Air Movers: We can set up air movers so that they push air in a circular motion to speed up the natural evaporation process.
    •    Circular Fans: We can set up box fans that can push a large amount of air in a short period.
    •    Dehumidifiers: We can set up dehumidifiers that pull moisture from the air and dispense warm, dry air to be used in the circulation created by the air movers.

If you notice water in your house after your neighborhood floods, call SERVPRO of Crowley & South Johnson County at (817) 297-8588 24/7.

For more about Cleburne click here.

No One Can Be Sure When a Flash Flood in Cleburne Can Happen

4/14/2020 (Permalink)

Flash flooding can take you totally by surprise.  Contact SERVPRO for effective water removal and drying efforts.

SERVPRO Can Help Cleburne Businesses Overcome the Disaster

Although our community controls the sharp variations in the flow of rivers and other waterways through the use of reservoirs and up-river dams, your Cleburne warehouse or distribution center is still at risk of flooding when storms bringing torrents of rain sweep across the North Texas landscape. Most common in the spring, thunderstorms can happen anytime, and the flooding which follows particularly heavy rains is thus random and hard to predict. 

How Do Flash Floods Do Their Damage?

When heavy rains drop several inches of water in a short burst, the scenes on freeways, streets, and parking lots are newsworthy and familiar. Cars pile up under bridges and sometimes slide sideways in the flash flow of water. Imagine the water instead funneling across a parking lot toward your business or spewing inside on your sales floor from a broken downspout, and you have the mental image of flood damage in a Cleburne commercial building

What Kinds of Contaminants Flow Inside with the Flooding?

Very little can be done to stop the incursion of water, so business owners must steel themselves not only for the soaking but also for the dirt, silt, and other debris that flows inside as well. When we arrive to assess the scenario, SERVPRO must consider the water contaminated, evaluated as Category 3 black water. This determination is crucial in how mitigation and remediation proceed because it can impact whether the inventory can be saved and what kinds of treatment are needed before the public can again enter your commercial space. What types of substances and debris taint the water we are tasked with managing?

  • Industrial waste
  • Roadway chemicals
  • Landscaping chemicals
  • Dead animals, insects, reptiles, and organic debris
  • Sewage, especially if the sanitary system is overwhelmed
  • Hazardous substances on the roof if the flooding is all or partially connected to poorly draining or burst downspouts. 

What Are Some First Steps After Flash Flooding in My Business?

First and foremost, business owners must check that no one in the building is caught in a confined area and in danger of injury or drowning. Any chance of electrical hazards putting individuals at risk of shock or electrocution must also be noted, and the power shutdown if needed. Inventories that can be elevated on shelving easily should be raised.

What Can I Expect from the SERVPRO Response?

When our crews arrive, a safety assessment precedes all activity. This is crucial as we are unaware of the layout of your business. As soon as practical, emergency services begin:

  • Portable barriers can be set up to confine the flooding in Cleburne
  • Any damage to the exterior can be boarded or tarped up
  • Silt and mud and other significant debris often need to be shoveled out
  • Submersible pumps are positioned where water is deeper than two inches
  • Truck-mounted extractors with wands begin suctioning up water

Note: The pumps and truck-mounted extractors are powered independently of the business's utilities, critical if the electricity is knocked out by the storm out or has been disconnected temporarily for safety.

What Happens to Carpeting?

Because of the risk posed by contaminants in the water, we usually recommend that padding under any carpeting be removed and discarded. Padding is relatively inexpensive and reasonably easy to replace. Because flood water is considered highly contaminated, industry standards also mandate that carpeting be removed and discarded. We often use wanded extraction to remove a significant quantity of the water saturating the carpeting and padding to make it less heavy when discarding. We are familiar with local regulations and contain and dispose of carpet and pad as directed for hazardous waste.

How Do We Manage the Concrete and Resilient Tile Floors Common in Large Commercial Buildings?

If the floors are in sound condition, we use wanded extractors to clear off the flood water. Our technicians test for hidden water in building cavities or recesses, including flooring that might have sublayers. We might use floor mats connected to negative pressure extraction systems to pull fluids from several layers. Once visible water is extracted, our Applied Structural Drying (ASD) technicians devise a drying perimeter to reduce absorbed water to preloss conditions. Air movers, heaters, and dehumidifiers create a balance to facilitate the return to normal.

How Is Mold Growth Prevented?

Our company is a certified mold remediation firm. Our employees monitor continuously for any sign of mold growth. The time frame is as short as 24 to 48 hours for molds to begin multiplying, so we work quickly and emphasize water removal and humidity control. If needed, we follow the Environmental Protection Agency (EPA) protocol to contain, remove, and discard moldy debris. EPA-registered antimicrobials applied for both mold, and more general pathogen inhibition are typically part of our commercial flood damage remediation plan. 

SERVPRO of Crowley & South Johnson County is highly-qualified to spearhead your commercial flood damage recovery. Call us at  (817) 297-8588 to set up an assessment and proceed with a restoration plan.

We Put The Flames Of Worry Out In Cleburne After A Fire

4/2/2020 (Permalink)

SERVPRO powered this air scrubber with our generator to clean the air in this home after a fire disaster struck.

Attics Cans Be A Common Place For Fire Damage In Cleburne

Many attics inside houses in Cleburne can have electrical wires or heating vents running through them. If an electrical wire short or another mishap occurs, a fire could ignite inside your attic.

The flames coming from the blaze could start to consume your building materials such as your trusses, drywall, and insulation. The smoke created can also cause fire damage inside your Cleburne home. When the smoke starts accumulating in the attic, your drywall ceiling can get affected, and it can make its way into your living space. It is also possible that smoke can enter your heating and ventilation system and cause foul aromas to get circulated throughout your house.

Ensuring Safety Is Top Priority

Before beginning any fire damage restoration work, our SERVPRO team first assesses the situation to make sure that your structure is safe for all building occupants. Burnt building materials can create a dangerous environment, and we can inspect and mitigate the following safety hazards:

Fall Hazards: If drywall is hanging from your ceiling, we can safely remove it so that it cannot fall and injure someone.
Trip hazards: If burnt materials and other debris have already fallen onto your floors, we can remove the debris or clear out pathways for foot traffic.
Electrical Hazards: If the source was electrical-related or wiring was affected during the blaze, we can shut off the power and get a certified electrician to repair the problems.

Removal Of Charred Materials

During an attic fire, our SERVPRO technicians can start by removing any severely burnt debris, including insulation or drywall. If other materials such as your trusses or roofing materials get charred, we can conduct demolition procedures and dispose of these large, heavy items. Once the large chunks of debris are removed, we can then vacuum up the remaining dust with a high-efficiency particulate air or HEPA vacuum.

Attic fires can become disasters that are best handled by calling SERVPRO of Crowley & South Johnson County at (817) 297-8588. We are available 24/7 and we can restore your loss, "Like it never even happened."

See more about Cleburne.

Storm Damage Cleanup In Cleburne

3/21/2020 (Permalink)

Give our specialists a call anytime that you need us at (817) 297-8588.

Cleaning Up After Tornadoes and Flooding in Cleburne Homes

While the Cleburne area is a slight risk for the severity of hurricanes that can make landfall at the Gulf of Mexico, the locale is almost always at risk for atmospheric conditions to accommodate tornadoes. With the torrential rains and substantial winds that accompany these natural disasters, roofs can get torn from residences, windows broken, and other structural damages can ensue. The result is often a direct penetration of water from the downpour against vulnerable areas of the house.

Cleaning up after incredible losses that tornadoes can leave behind begins with structural assessment and recovering flood damage in Cleburne homes. Our SERVPRO professionals can arrive quickly after you call to begin both emergency recovery services and assessment of the damage with our project manager and crew chief. Determining what needs to get done in your home extends far beyond the structural concerns. It also addresses the pressing needs for flood restoration to reduce further damages to exposed construction materials and contents in your home.

Water removal is one of the chief concerns for our responding restoration technicians, as standing water can threaten a residence in many ways, including:

    •    Allowing microbial development
    •    Weakening structural elements
    •    Creating hazards for occupants and restoration professionals

Removing standing water in your property falls to the capable equipment of our SERVPRO technicians, including our submersible pumps, wet vacuums, and specialty tools. Drying your house and its contents fall to evaporative drying methods using air movers, positive pressure systems, and dehumidifiers.

If mold has already developed from lingering moisture in the damaged residence, we have a team of licensed (#MRC1353) mold remediation contractors in-house to discard damaged materials and rebuild whatever was removed to limit mold colonization.

Tornadoes and flooding are both natural disasters that can, unfortunately, both strike simultaneously when the right conditions exist. When you are dealing with both structural damage and flood effects, trust in our SERVPRO of Crowley & South Johnson County team to make it “Like it never even happened.” Give our specialists a call anytime that you need us at (817) 297-8588.

For more about Cleburne click here.

Commercial Water Damage in Cleburne Office

3/10/2020 (Permalink)

“Like it never even happened.”

Long Weekend Results in Commercial Water Damage in Cleburne Office

The longer commercial water damage sits, the more extensive the loss to the structure and contents. The investment in fire and water detection as part of a security system can help firms get notifications of smoke and elevated moisture levels before the problem becomes a huge problem.

After an extended weekend, a Cleburne office needed help with commercial water damage clean up after the manager opened his office on a Tuesday morning and found nearly an inch of standing water in the front of the building.

Immediate Problems from Water Exposure
Due to the lack of on-site monitoring systems, it was not sure when the water loss started. The glue-down carpeting delaminated in the reception area where the majority of the water damage was. The techs remove it so the slab floor underneath could get exposed for both water extraction and drying. The techs moved the reception area furniture to another part of the office as only the legs needed drying and cleaning.

Extra Attention During Extraction
SERVPRO techs found water wicked into the sheetrock in the front of the office, through the use of their detection equipment. They measured above the waterline and removed it in a clean, straight cut known as a flood cut. This organized removal process makes repairs seamless after the mitigation efforts complete.

Drying and Cleanup
After extraction of the water loss completed, the techs set up drying equipment to quickly dry the reception area. The process gets monitored to attain drying goals. Then the techs wipe down all water-affected surfaces with antibacterial and antimicrobial cleaning agents.

Mold Treatment and Preventative Measures
Because airborne mold spores are always present both indoors and outdoors, the setup of mold infestations after a water loss can be an issue. With their extensive training and certification in mold remediation #MRC1353, the techs know the early warning signs as well as how to handle any existing mold growth without spreading the spores. After the drying, the application of antimicrobial sealant ensures mold will not be a problem before repairs get made.

When your property needs commercial water damage cleanup or mold remediation, contact SERVPRO of Crowley & South Johnson County at (817) 297-8588. The trained and certified techs make the loss to the property, “Like it never even happened.”

For more about Cleburne click here

Cleburne Flood Left Some Damage in Your Home? SERVPRO Can Mitigate and Try to Make "Like it never even happened."

3/5/2020 (Permalink)

SERVPRO Strives to Preserve Your Cleburne Home's Hardwood Flooring by Rapidly Removing Standing Water

Removing Wood Plank Flooring in Cleburne Homes after Flooding

Many construction materials used in building your Cleburne home do not immediately become severely damaged when exposed to migrating water. Because of the cellulose in the makeup of wood plank flooring from species like oak, maple, and pine, it does not take long for absorption to occur. Even without the threat of contamination from the flood scenario, water trapped in the planks can bond with the molecules of the wood and begin to warp or distort its appearance.

While We’re Faster To Any Size Disaster, flood damage to Cleburne homes does not always get remedied as quickly as homeowners would like. Not only are there emergency services that must happen before this other damage gets assessed, such as temporary construction solutions for the roof, but we must often work through details with insurance providers as well before mitigation begins. If we begin working on a property and the wood flooring already shows physical distortions, we can help with a direct approach.

Controlled demolition has always been a sound practice with flood and water loss restoration, as overly wet materials can often be a starting point for damaging effects like mold growth. Damp wood flooring does not need to get entirely removed if suitable replacement materials can get used to rebuild portions of the floor. If these planks cannot get acquired, it is often more cost-effective and faster to replace the entire damaged area instead. Of course, SERVPRO technicians always try to preserve and salvage building components whenever possible.

Removing this surface layer can help to prevent migration of moisture into the subflooring material like OSB board and plywood. While it might be time-consuming to have our SERVPRO professionals replace portions of the surface flooring material, it can be every costlier still to remove the top layer and subflooring materials as well.

After flooding, it does not take long for saturation to begin in exposed wood plank flooring and other fixtures. However, we can help, from beginning a focused drying approach with air movers and drying mats to repair and reinstallation of the floor, our SERVPRO of Crowley & South Johnson County team can help. Give us a call at (817) 440-4384.

Smoke Damage Clean-up

2/26/2020 (Permalink)

Our crew cleans carpets!

Not all fires can cause visible fire damage; some only cause ‘smoke’ damage. And that is exactly the case with one of our local neighbors. In this case the customer had smoke damage in their home caused by a pan that was left on top of the stove and the pan still had food inside of it, unfortunately the stove was left on – and over time the food had burned and the pan itself started to burn. Even though there was no visible ‘smoke damage’, there however was an odor throughout the house.  

Our SERVPRO of Crowley and South Johnson County was on a mission to get rid of the odor! Our crew washed down all of the walls, cleaned the air ducts and did carpet cleaning throughout the entire home. After the dedicated hours of our crew, the home was back to how it was – odorless!

In special cases like this one - give us a call! We’ll make it look {and smell} "Like it never even happened."

Why We Are The Best Choice In Cleburne After A Flood

2/19/2020 (Permalink)

Our team placed plenty of drying equipment in this room to restore the tile after a flood. We are available 24/7 so call us right away.

Extracting Flood Damage from a Cleburne Garage

While Texas homeowners are no stranger to floods, they may not be prepared for the thoroughness with which floodwaters can penetrate surfaces. Even two inches of flooding can mean tens of thousands of dollars in property damage and loss for a single home, and billions of dollars in claims each year. Without thorough cleanup, the structural integrity of a home can be put at risk by the contents of floodwaters. 

If your Cleburne home has experienced flood damage, IICRC-certified SERVPRO technicians are ready to provide you with a fast-acting mitigation service. The goal of these restoration specialists is to restore your home to a preloss condition with cutting-edge tools and fast-acting, EPA-registered cleaning solutions that work in tandem to keep your residence--and its occupants--safe and sound after flooding occurs. If mold develops in your home after flood damage occurs, this team is licensed for mold remediation (#MRC1353).

Sealing Cracks in Your Garage

Weatherstripping, sandbags, rain gardens, and drainage systems can all help minimize flood risk to your garage. Still, floodwaters can also penetrate cracks in your home, which can create further vulnerabilities in the structural components. Look carefully around the garage for cracks, especially the floor, and follow these steps to seal any that you find:

  • Sweep up all debris around the crack and remove any oil from the area to ensure that the filler you use sticks to the floor. 
  • Use a vacuum, if needed, to ensure thorough debris removal. 
  • Slowly fill the crack with concrete filler after cutting the tip off the nozzle, if using a new bottle.
  • Smooth filler over with a trowel or similar tool and let it cure overnight. 

How SERVPRO Restores Your Garage

Flooding can do significant damage to a garage without fast mitigation, so SERVPRO technicians work quickly to restore your home. If there are odors present after flooding, odor control technicians (OCTs) can disperse water- or solvent-based deodorization chemicals that bind with odor-causing particles to eliminate unpleasant smells. Ultra-low volume (ULV) foggers, which are used to disperse these deodorizers, penetrate surfaces in the same way that water does. Axial fans exchange the air in the home as much as 40 times to cleanse air before and after deodorizing to minimize odors and maximize safety. 

SERVPRO of Crowley & South Johnson County wants to ensure your residence looks, "Like it never even happened." You can call (817) 297-8588 any time you need disaster cleanup specialists.

See more about Cleburne.

Removing Water From Your Crowley Property

2/15/2020 (Permalink)

For rapid disaster cleanup service that starts within hours of your initial contact, call (817) 297-8588.

Removing Water Damage from a Crowley Laundry Room

Water damage in laundry rooms can come from a variety of sources. The average washer hose fails after 8.7 years of use. If left unchecked, small pipe leaks, loose valves, or damaged hoses are enough to introduce gallons of water into your home each day. Not only are most homeowners not equipped to address this kind of damage, but it can also cause structural damages and allow mold to thrive in your residence.

If your Crowley home has suffered water damage after an appliance failure or pipe leak, IICRC-certified SERVPRO technicians are ready to come to your home to restore it to its preloss conditions. SERVPRO techs, staff, and franchise owners alike receive extensive education on water damage mitigation techniques and tools to ensure that homeowners get access to the most knowledgeable teams available after a disaster. If you find mold in your residence, SERVPRO is also licensed to remediate it for you. (#MRC1353).

Maintaining Your Laundry Room
To prevent the most common water damage situations in your laundry room, here are some tips:

    •    Keep utility sink drains clear and clog-free.
    •    Shut off washer hoses when not in use.
    •    Never leave the washer on when you are not home.
    •    Check washer and dryer hoses regularly for potential leaks or damage and replace them as needed.
    •    Clean around and behind laundry machines regularly.

How SERVPRO Can Help
A washing machine hose leak can wreak havoc on any laundry room, but SERVPRO technicians can use a variety of tools to determine the location and extent of damage and how to return the moisture content of surfaces to normal levels. If your laundry room has vinyl floors, it may be necessary to remove part of the flooring to evaluate and dry the subfloor, especially if it has delaminated due to water damage.

Technicians use centrifugal air movers and industrial-grade dehumidifiers to dry structural materials effectively. For a water-affected subfloor, air movers are placed every 150 to 300 square feet of affected surface area so as not to overwhelm dehumidifiers with moist air to extract and replace with warm, dry air. For water-affected walls, the air movers may be positioned at 45-degree angles in relation to the affected surface.

SERVPRO of Crowley & South Johnson County can ensure that your home looks, “Like it never even happened.” For rapid disaster cleanup service that starts within hours of your initial contact, call (817) 297-8588.

For more about Crowley click here.

Cooking is a Leading Cause of House Fires

2/12/2020 (Permalink)

House fire caused by a kitchen fire.

Did you know cooking equipment is the leading cause of residential fires?

Often times food cooking is left unattended or forgotten, causing home fires and fire injuries that then cause approximately 49% of home fires that resulted in 21% of the home fire deaths and 45% of the injuries. Unattended equipment is a factor in one -third (31%) of reported home cooking fires and half (48%) of the associated deaths.

After your local Fire Department has rescued your property and left - let your local SERVPRO of Crowley & South Johnson County help you restore your property to its preloss condition. Combining our fast response time and the utmost professionalism, open communication throughout the entire job process - we strive to restore - not only the structure, but your peace of mind as well. SERVPRO of Crowley & South Johnson County will work alongside with your insurance agent.

According to the National Fire Protection Association (NFPA) they offer the following eye-opening statistics on structure fires:

  • 482,030 structure fires were reported in the United States in 2018.
  • These fires caused $9.9 billion in the property damages.
  • One structure fire was reported every 48 seconds.

If the unthinkable happens and a fire strikes at your business or home, give the experts at your local SERVPRO of Crowley & South Johnson County a call. We will work with your insurance agency and help make your property look “Like it never even happened”.

Water Damage in a Burleson home!

2/12/2020 (Permalink)

Leak caused by the bathroom toilet.

One day, SERVPRO of Crowley & South Johnson County received a call from a customer in Burleson with water damage that was caused by a toilet leak. The plumber had already been out and the leak was fixed. Once our technicians were dispatched - they were on location within’ 45 minutes of the initial call from the customer.

Our crew quickly worked together to determine the steps needed to resolve the water damage. Because of the quickresponse of our technicians and fast reaction, we were able to save the customers carpet and drywall – leaving the customer with minimum amount of repairs needed.

SERVPRO of Crowley & South Johnson County prides themselves with completing a job and leaving the job, “Like it never even happened”.®

SERVPRO Helpful tip: if you notice your toilet making a noise – you should contact your local plumber to come out and perform maintenance to prevent any future water damage.

SERVPRO of Crowley & South Johnson County technicians are highly trained in Water Restoration and can to take care of all your water damage needs. If you should find yourself in need of water damage clean up, call your local SERVPRO of Crowley & South Johnson County.

Winter Weather Worries

2/12/2020 (Permalink)

Winter weather can bring more problems than just your typical slippery roads and shoveling driveways and sidewalks. If you live where temperatures sink below freezing in the winter – your pipes are at risk of freezing,  which can create a major disaster to your property!

Frozen pipes occur when they are exposed to cold weather - such as those outside your property or in areas such as your basements, attics, garages or under both your kitchen and bathroom sinks. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused from the back flow pressure between the water source and the blockage.

Here are some helpful tips to keep your pipes from freezing:

  • Keep your garage doors closed if you have any water supply lines in there.
  • Open both the kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.
  • When the weather is cold outside, let cold water drip from your faucets that are served by exposed pipes.
  • Keep the thermostat set to the same temperature throughout the day and night.
  • If you are away during the winter weather - leave the heat on in your property. Set the thermostat no lower than 55° F.

If winter weather should cause you any water or winter damage to your property - SERVPRO of Crowley & Johnson County professionals are only one a call away! Ready to Any Size Disaster! (817)297-8588 Available 24/7 – 365 days a year!

Severe Weather Safety

2/12/2020 (Permalink)

Severe weather like tornadoes can can wreak havoc for many. Be prepared!

Severe weather can come at anytime and anywhere. Each year, Americans cope with an average of the following intense storms.

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land falling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life.

  • Know your risk: The 1st step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live. You can check the weather forecast regularly. Obtain a NOAA Weather Radio and learn about Wireless Emergency Alerts in your area.
  • Take Action: The next step in severe weather preparedness is creating a great communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place where they won’t be damaged in an event.
  • Be an example: Once you have taken action to prepare for severe weather you can share your story with family members, co-workers, and friends on social media. Your preparedness efforts may inspire others to do the same!

Contact SERVPRO of Crowley and South Johnson County professionals for more readiness tips and tools, including SERVPRO’s Emergency READY profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. SERVPRO of Crowley & South Johnson County can help you be “Ready for whatever happens!”

Cleburne House fire caused by Heating Lamp

2/11/2020 (Permalink)

House fire due to heating lamp left unattended.

SERVPRO of Crowley and South Johnson County was dispatched to a home in Cleburne, that had fire damage due to a heating lamp catching fire at the resident’s home. Thankfully no one was hurt in the fire, but approximately 75% of the house was affected from the fire. Unfortunately due to the damage of the home, the insurance has declared the home to be a total loss.

Heating equipment, such as a heating lamp, is one of the leading causes of fires in the U.S. In winter months many use heating lamps to keep their farm animals warm, pets on their porches warm and reptiles inside the home.

According to National Fire Protection Association (NFPA); “Our local fire departments responded to an average of 52,050 fires involving heating equipment each year in the years 2012 thru 2016. During that time, those fires resulted in annual losses of 490 civilian deaths, 1,400 civilian injuries and $1 billion in direct property damage.”

If you are using heating lamps, please be sure to follow these following safety tips.

7 Helpful Safety While using a heating lamp:

  • Clean up any cobwebs/dust: Make sure to dust often and there are no cobwebs near the heating lamps you may have in your barns and/or homes. Barns can be dusty places!
  • Keep wires out of reach: Be sure wires are not being heating by the lamp itself and that wires are not exposed.
  • Double secure the lamp: Make sure wherever you have your heating lamp setup that is secure.
  • Never put a water bucket under the heat lamp: This can cause an electrical fire if the lamp was to fall into the water.
  • Use heat lampcages: To help reduce the risks of burns.
  • Keep lampsaway from bedding:  Material is flammable.
  • Check lampsfor frayed wires: Safety is important! This is a basic electrical rule. And one of the leading causes of electrical fires.

Should you find yourself in an unfortunate event due to a fire - give us a call! We’ll help pick up the pieces and make it like “Like it never even happened.”

Faster To Any Size Disaster

2/11/2020 (Permalink)

Our SERVPRO team - are FASTER to any size disaster!

Floods are one of the most common and widespread natural disasters in the U.S. Whether your home or business is near a coastline, near a river or even in the desert, there is always potential for flood damage. Fema.gov reports in the last five years, all 50 states have experienced floods or flash floods.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other disaster! The American Red Cross offers the following flood safety tips.

  • You should stay away from any and all floodwaters! Should you come up on a flowing stream, where water is above your ankles – stop! And turn around and go back! Do not attempt to try to cross it - just six inches of steady moving water can sweep you off your feet!
  • If you should come across a flooded road while driving – you should never attempt to drive through it, turn around and go another way. If you’re in your vehicle, quickly move to higher ground. Vehicles can be swept away by less than 2-feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

Should a flood strike your home or business, contact SERVPRO of Crowley and South Johnson County. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Crowley and South Johnson County team is prepared to handle any size disaster. When fire and water take control of your life, SERVPRO of Crowley and South Johnson County will help you take it back!

Water Damage in Whitney Texas

2/10/2020 (Permalink)

Water damage of any size in your home can be devastating.

SERVPRO of Crowley & South Johnson County received a call from an insurance adjuster requesting a water damage cleanup. The adjuster had a residential customer who recently had water leak caused by a washing machine inlet line. The location of the resident's home was a little over an hour away from our office in Lake Whitney. Our crew wasted no time – they followed the SERVPRO motto, ‘Faster to Any Size Disaster’, and were on location within 2 hours of the adjuster's initial call.

The resident's water leak had already been fixed by a local plumber - so our SERVPRO crew was able to quickly jump into action and start the cleanup!

The homeowner’s lake house was originally built by his father in the 1950s, and the lake house was the family’s vacation spot when he was growing up. With the home being of sentimental value to the customer, it was our personal goal to go in and work quickly to help restore his family’s lake house.

We value all of our customers, and make it our personal mission to leave our customers' homes and businesses – "Like it never even happened!"

SERVPRO TIP: If you notice water running or a water leak in your home; first thing you need to do is turn off the main water line in home! To do this, you'll need to locate your water meter and turn it off from there - to prevent any more flooding than what has already occurred. If you cannot locate the water meter or turn off the water by yourself – contact your local water company or a local plumber immediately to help you turn it off!

House Fire Caused by Clothes Dryer in Fort Worth

2/10/2020 (Permalink)

This clothes dryer caused a house fire.

SERVPRO of Crowley and South Johnson County received residential fire damage call out of the Fort Worth area. The fire was caused by the resident’s clothes dryer in their utility room. Our crew was dispatched for the demo and cleanup at this location.

Clothes Dryer Lint Is a Fire Hazard! Regular cleaning and maintenance can protect your family and your home investment.

The most common dryer now days are the front load dryer. When in use, make sure they're used safely! According to the National Fire Protection Association (NFPA) there were close to 17,000 clothes dryer fires reported each year. Dryer fires have caused approximately 51 deaths, 380 injuries and an average of $236 million in property loss. Lint and debris can build up inside your dryer hose and the vent duct - reducing air flow, backing up exhaust gases and eventually creating a fire.

SERVPRO TIP: Make sure to have regular cleaning and maintenance to your clothes dryer to prevent a house fire! 

Why We Are The Best Choice In Cleburne For Water Damage Restoration

2/5/2020 (Permalink)

This home's hot water heater malfunctioned causing damage in the garage, the master closet and wound up in the master bathroom.

Why SERVPRO Water Removal Protects Your Cleburne Home from Secondary Damage

Getting rid of water after a leak, spill, or appliance mishap in Cleburne might seem routine, even easy. Some towels, a mop, and borrowing a friend’s wet/dry vacuum should do the trick. But are there risks to managing water damage on your own? The nature of water is to spread and run away from any point of incursion. As the water moves, it can hide, percolating down layers of flooring into ceilings beneath and absorbing into porous building materials.

Follow the Water

Consumer managed water removal in Cleburne can result in secondary damage if moisture migration is not tracked, mapped, and abated. When moisture soaks into structural components or pools up in building cavities, the following complications can occur, why professional interventions are critical:

  • Crumbling of drywall
  • Bulging and eventual collapse of ceilings
  • Blistering of paint and peeling of wallpaper
  • Rusting of metal supports
  • Swelling and warping of hardwood and subfloors
  • Weakening of wood framing
  • Spreading of mold growth

Avoid Secondary Damage

Inhibiting progressive deterioration and potential microbial damage are excellent reasons why SERVPRO assistance is worth the investment. When our managers assess your water loss scenario, we go beyond a visual inspection. Using sensitive moisture detection and measuring devices, we trace any migration of water behind or under structures as well as establishing the quantity of water absorbed by porous materials.

Strategies to Remove the Hidden Moisture

Training and experience in the Institute of Inspection, Cleaning and Restoration Certification (IICRC) best practices guide our response, why SERVPRO is confident that we offer the highest quality results. We relentlessly work to remove liquid water and dry wet materials by:

  • Using controlled demolition techniques like flood cuts and drilled holes to provide access to and release trapped water.
  • Installing floor and wall drying mats that use negative pressure to suction out water.
  • Forcing warm air into confined spaces using the cuts and holes to bring moisture levels back to normal.
  • Positioning air movers and dehumidifiers to facilitate evaporation of absorbed water out of structural components and capture and disposal of the resulting water vapor.
  • Providing licensed mold remediation services if necessary.

A strong commitment to training and investment in powerful and efficient equipment is why SERVPRO of Crowley & South Johnson County is a restoration industry leader. Call us at (817) 297-8588 to give our skilled crews a chance to show you how effectively we can manage your water removal requirements.

See more about Cleburne.

SERVPRO is Always on Call to Tackle Cleburne's Fire, Store, Water, and Mold Damage Restoration Needs

1/21/2020 (Permalink)

Take a peek inside one of our trucks. We stock each vehicle in our Green Fleet with equipment to restore your home.

Is Your Cleburne Home in Need of Emergency Restoration? SERVPRO is Always Equipped and Ready to GO!

Since 2002, our team has worked hard to provide Cleburne homes and businesses with restoration services that they could trust. There were never shortages of companies from which to choose. Yet, we have pulled away from the competition with our commitment to our customers. We look forward to learning their feedback about every project we undertake. We are always looking for ways to improve in every niche of the industry. We have trained technicians capable of helping restore fire, water, mold, storm, flood, and biohazard loss, as well as the abatement of lead in residences.   

Fire Damage Restoration  

We know that fire losses can be among the most traumatic situations that our customers endure in their lifetime, and that is what has us work so quickly to soften this blow. We can immediately begin a thorough assessment of the property and ways that we can implement real-time mitigation strategies to slow the spread of damaging conditions. Removing debris and charred rubbish can help with efforts like deodorization, for example. We can also use this time to assess the vulnerability of valuables and contents in your Cleburne home to determine if relocation is in the best interest of these items. 

We can appreciate how stressful than working with your insurance company can be, especially if you are unfamiliar with what they expect and the documentation they need to approve a claim. Our team has become a trusted vendor with area insurance companies because of our fast turnaround with evidence, photographic documentation, and the needed estimates to approve work to begin. We can speak directly with your provider to save you the headache and red tape, helping to get work started quickly on your Cleburne home. 

Fire damage in Cleburne residences can often damage the structural integrity of materials, and some areas require controlled demolition and reconstruction once returned to the structure base of framing and studs. We have a full team of general contractors that can work in every phase of recovery from debris removal to controlled demolition and full-scale reconstruction. 

Water Damage Restoration

Water loss scenarios are among the most common request for service that our SERVPRO team receives, and this is due in part to the numerous ways that issues can arise in Cleburne homes. Because so many sources could exist, scoping of the job becomes a vital step. Our project management and crew chief work with the homeowner to determine the extent of the damage and an accurate record of what items have become affected and what areas of the property have fallen victim to migrating water loss effects. 

We do more than dry up water damage in Cleburne homes, however. We have effective strategies that can help us to accomplish these tasks faster than you expect. Our strategies can get accomplished through the use of advanced technologies and tools like our weighted extractors or tenting for focused dehumidification. It can also get attributed to a consistent balance of air movers and dehumidifiers to maximize even drying. 

Cleaning up after water loss events is equally essential to making these situations “Like it never even happened.” Residues and debris can stay on surfaces and flooring directly exposed to spreading water. We have potent cleaning products to remove these residues and protect the surfaces from irreparable staining. We can also ensure that mold does not become a threat in your Cleburne home by coating exposed materials and structural framework with antimicrobial spray solutions. 

Mold Remediation

When water loss incidents or high humidity levels persist for longer than 48 hours, the risk of microbial growth and their spread becomes considerable. Avoiding mold entirely in prolonged moist conditions is unlikely, as mold spores exist in nearly every environment waiting for the right circumstances to colonize on vulnerable organic material. With so many potential sources for mold damage in Cleburne homes, our SERVPRO Applied Microbial Remediation Technicians (AMRT) remain among the most extensively trained and educated of our team. 

Because we can appreciate how health-hazardous colonization can be for Cleburne homes, our experienced professionals offer a free assessment and inspection to determine the spread and severity of mold conditions if you suspect its presence in the property. We have advanced remediation strategies for removing active colonies and returning your house to a safe environment. 

While the most effective remediation strategy involves controlled demolition by our licensed mold remediation contractors (MRC1353), we can also utilize strategies like media blasting. This abrasive strategy removes the surface colonization without damaging the substrate underneath. Also, soda blasting for Cleburne homes can help to reduce the harsh, musty odor that mold colonies emit. 

Storm Damage Restoration

While there is nowhere in the country wholly protected from harsh storms and severe weather conditions, Cleburne is vulnerable to many different types of violent weather events, including tornadoes, hail, torrential rainfall, and more. All of these have the strength and severity to compromise structures and welcome flooding or other damaging effects. Our general contractors can help with emergency board up and tarping services to reduce this penetration of flooding so our team can begin drying out a property. 

Before extraction can begin, our team can perform a thorough hazard assessment to identify risks that could exist, including structural collapse or electrical shock. We have top-tier extraction equipment that can provide a steady, quiet draw of standing water from your Cleburne home, even without the availability of electricity. We can also implement advanced drying strategies, including drying mats for hardwood flooring or positive pressure systems to drywall and ceiling cavities. 

Cleaning up after a flood loss in Cleburne homes can be challenging when contamination is a factor. Remaining structural elements require thorough cleaning with disinfectants and antimicrobial sprays. We have a division of biohazard cleaning technicians that can help to clear up any severe contaminants like sewage, as well. 

We know how vital loyal customers are to the continued successes we’ve seen for nearly two decades. We have a fast response to emergencies and can work to provide the most cost-efficient solutions to return your home to preloss condition. Let our SERVPRO of Crowley & South Johnson County show you how we can help by calling (817) 297-8588. 

More about Cleburne.

Fire Damage Recovery In Your Cleburne Home

1/16/2020 (Permalink)

Contact SERVPRO of Crowley & South Johnson County at (817) 297-8588.

Wet Smoke and Surface Refinishing for Fire Damage Recovery in your Cleburne Home

Our homes are full of synthetic materials. These human-made plastics contain all kinds of toxins and chemicals which are harmless in a healthy environment. However, by introducing excessive heat, such as in a fire, these chemicals released during the combustion process in the form of thick, hot smoke. Synthetic smoke residues are typically greasy and tough to remove, which is why we refer to them as wet smoke deposits. In the high temperatures and pressure of a fire, these wet smokes can bond physically with the surfaces that they contact. Often removing them can be more challenging than using household water-based cleaning solutions.

It is tempting to try and rectify fire damage in your Cleburne home without the assistance of professional services. However, where plastic or synthetic materials are among the debris, it may be more prudent to consider professional expertise. Unlike water-based staining and soiling, wet smokes can spread around quickly, resulting in further damage to your home due to a broader spread of the offending soiling. Besides, the products SERVPRO uses in removing wet smokes can be corrosive, which makes experiential knowledge of the product and its applications essential.

Most surfaces in your home use finishes. These finishes may vary in composition from the varnishes used on flooring to the sealant applied onto appliances. At high temperatures, finishes can melt, releasing chemicals into the home but also bonding with wet smoke in a fire. It can be tough to remove the bonded texture using water-based products or simply scrubbing at with steel wools.

To combat staining that has bonded at a molecular level, SERVPRO uses dissolution. Dissolution techniques involve applying a particular chemical to the surface that dissolves both the finish and the soots attached to it. Once the dissolution process is complete, we can remove both the solvent and the soiling at the same time. This measure can be exceptionally effective at restoring your home to a preloss condition because it ensures that the surface is refinished evenly once complete.

Tackling synthetic wet-smokes may be a challenge using household cleaning products. Contact SERVPRO of Crowley & South Johnson County at (817) 297-8588.

For more about Cleburne click here.

2020 Resolution Plan Ahead

1/9/2020 (Permalink)

With each New Year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster or water or fire damage to strike, but you can prepare for it. The SERVPRO’ Emergency READY Profile (ERP) will help ensure your business is “Ready for whatever happens” in 2020.

            In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. The ERP also establishes your local SERVPRO’ franchise professional them as your disaster mitigation and restoration provider, giving you access to more than 50 years experience and a system of more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO’ READY mobile app, this important information is stored electronically and can be accessed using your mobile device putting immediate help right at your fingertips.

            Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in your building faster following a disaster. Don’t wait until a disaster strikes—resolve to be READY by contacting your SERVPRO of Crowley & South Johnson County today to establish your Emergency READY Profile and be “Ready for whatever happens” in 2020.

Crowley Properties Benefit from SERPVRO Water Damage and Restoration Methods

1/6/2020 (Permalink)

SERVPRO's Advanced Equipment and Fast Response Time Mitigate Water Damage to Crowley Area Homes

How Fast Water Removal Can Lessen Loss in Crowley Homes

The two most common rooms that receive water damage in a Crowley home are the kitchen and bathroom, due to the sheer number of pipes and appliances that use water. These two rooms are followed closely by the laundry room and utility room or basement where the hot water tank is.

When any of these rooms in a Crowley home require water removal, the one thing they all have in common is cleanup efforts needed to begin as quickly as possible. Water migrates rapidly and wicks into sheetrock and under floors. The longer it takes to clean up, the more damage it does.

Why SERVPRO?
The technicians pay great attention to the details of the property. We use our advanced equipment to scope the home and look for all areas of water. Using this powerful extraction equipment, we extract the water from floors, behind walls, and other hard-to-reach areas as needed.

Extraction Preps for Drying
The detailed attention to water removal gets the loss area for drying. It is common for SERVPRO techs to make several passes during the extraction phase to ensure we pull up the maximum amount of moisture as this lessens the amount of time required for drying the property.

Professional Drying Equipment
SERVPRO does not use fans to dry properties; we use high-velocity air movers which are driven by centrifugal or axial forces. These little machines deliver air at such a high speed; it causes embedded moisture to rise. The dehumidification equipment captures this moisture and ports it away. This action results in progressively drier air circulating in the loss area and thoroughly drying the property to pre-water loss condition.

Avoiding Mold
SERVPRO techs undergo extensive training and hold a certification in mold remediation #MRC1353. We know the conditions conducive to mold growth and how to inhibit infestations through professional-grade antimicrobial cleaners and the application of sealants when needed.

SERVPRO of Crowley & South Johnson County stands ready to assist property owners with water removal of any size. Call (817) 297-8588, and our certified technicians arrive quickly to make the water loss "Like it never even happened."

Fire Damage In Your Cleburne Homes

12/29/2019 (Permalink)

Cleaning up after a fire loss incident can be a vital element to bringing a property back to preloss condition.

Common Cleaning Methods for Fire Damage in Cleburne Homes

Cleaning is one of the most critical stages of our SERVPRO team to make fire losses “Like it never even happened.” for Cleburne homes. There are no universal approaches that work every time for every situation, however. As part of the experience and expertise that we can offer projects, we have the training to identify the type of material damaged, the residues or debris present, and potential concerns with specific cleaning techniques that could smear or stain particular surfaces.

Many products and tools can help to achieve fire damage cleanup for Cleburne homes. Each of these can help to accomplish dozens of specific practices designed to remove residues, debris, and other potential threats from the affected area. In severe instances where our advanced cleaning techniques cannot restore damaged surfaces or contents, we can rely on our team of licensed general contractors to help with controlled demolition, content management, and debris removal.

Ceilings and walls are among the most soiled of areas after a structure fire, because the circulation of the air during the fire forces smoke and soot particles upwards. Our SERVPRO professionals have multiple techniques for addressing residues left on ceilings and walls. We determine the best approach by the type of material affected and any additional factors like paint, wallpaper, and kind of soiling.

There are primarily three approaches to removing the residues, soiling, and debris from affected ceilings and walls after a structure fire. Dry cleaning with sponges and other tools is effective against non-grease soiling on surfaces.

Dry cleaning can also get used as a precursor to wet cleaning approaches. These would be effective on painted surfaces, wood, and metal materials. Dense concentrations of dry ash or soot or even oil-based residues can get removed with wet-cleaning approaches.

Peroxide cleaning is another approach that our SERVPRO team might implement in specific circumstances. This practice is one that our cleaning technicians already utilize for removing nicotine staining from ceiling materials. Because wet cleaning might be ineffective on textured ceiling materials, peroxide active cleaning can be an effective alternative.

Cleaning up after a fire loss incident can be a vital element to bringing a property back to preloss condition. No matter how we can help, give our SERVPRO of Crowley & South Johnson County team a call today at (817) 297-8588.

For more about Cleburne click here.

Is Water Damage Creeping into Your Joshua Crawl Space?

12/9/2019 (Permalink)

We are equipped to handle any water damage restoration need your home encounters. Call us today!

Crawl Space Challenges During Water Cleanup in Joshua 

When water damages your Joshua home from any source, its natural tendency is to flow into the lowest levels of the structure. Fluids from plumbing leaks, appliance or tub overflows, and other water incursions such as leaky roofs or saturated soil around your foundation are likely to find a way into a basement or crawl space. Crawl space water removal and drying present specialty situations our technicians train to resolve. 

Access Difficulties 

Fitting into a crawl space during a Joshua water cleanup scenario can be tough for both our technicians and the equipment they need to remove water and dry out space. In some instances, it can be hard to position tools appropriately. If the space does not have proper vapor barriers in place, equipment might need to set up on dirt or mud, which can affect their operation. Insulation might need removal, creating a disturbance in the space that could send dirt, dust, and other airborne contaminants moving.  

Safety Issues 

Frequently SERVPRO crews encounter electrical and other utility systems threaded through a wet crawl space, mandating care in dealing with any hazards from electrical shock or leaks from gas lines. Before work begins, an assessment of the stability of the space is essential. We guard against any shifting or collapse of the space or overhead structures. Wearing personal protective equipment (PPE) by technicians is crucial. Setting up a containment configuration employing negative pressure air scrubbing technology can limit the drift of hazardous airborne substances that could interfere with safe working conditions or infiltrate your home. 

Submersible Pumps a Good Fit 

Because of space constraints, SERVPRO often recommends the use of a submersible pump placed at the lowest level possible in the area to remove the bulk of the water in the crawl space. Continual monitoring advises us when all pumpable standing water is gone. We then transition to structural drying strategies that match well with the particular situation. 

Drying Techniques We Consider 

  • Creating a closed drying system by blocking foundation vents
  • Placing air movers and dehumidifiers in the space if room permits
  • Trying flex hose ducting to direct warm, moving air inside if the space is too tight for the equipment
  • Removing a portion of the flooring above, with permission, to gain access
  • Using portable materials to devise partitions to make smaller drying areas that respond to efforts faster.

Water cleanup in crawl space needs creativity, skill, and experience. Call on SERVPRO of Crowley & South Johnson County (817) 297-8588 to review all possible strategies to dry out your property after a water loss. 

More about Joshua.

We Are The Leader In Flood Damage Restoration in Cleburne

12/2/2019 (Permalink)

After all of the water was cleaned up, the team placed plenty of drying equipment to finish the job in this home when it was hit with flood damage.

Remedying Flood Damage to a Cleburne Home

Every year, Texas homeowners must be wary of flood damage to their homes. Flooding is the second most common claim most homeowners can make when it comes to property damages, behind wind and hail damage. In 2015 alone, over 6,000 flood claims were filed with total damages over $441 million. This marked the 13th most significant event in total claims payments, with payouts averaging at a whopping $66,295.

If your Cleburne residence needs fast flood damage removal, SERVPRO technicians can be at your door within hours of your call. These teams know the ins and outs of flood damage cleanup and mitigation, and use state-of-the-art technologies to get the job done right for you. If your home requires mold remediation after disaster cleanup, your local SERVPRO is also licensed to provide mold remediation services (#MRC1353).

Top-of-the-Line Disaster Mitigation Equipment

SERVPRO, run by a tight-knit, family-oriented crew, prioritizes coming together and aiding families and the community at large with high-end, commercial-grade equipment. This includes drying water-damaged structures with centrifugal air movers and dehumidifiers, removing odors with specialized deodorization equipment, and using a variety of OSHA-approved, EPA-registered cleaning agents to disinfect surfaces.

How SERVPRO Can Help

When your home has fallen victim to flooding damage SERVPRO technicians are ready to bring their own power sources, if needed, to remove water and contaminants from your home. Some items may need to be removed from the home and disposed of at the discretion of homeowners and insurance adjusters, such as flood-saturated carpet. Other structures, like drywall and wood supports, can be salvaged by high-velocity centrifugal air movers and industrial-grade low grain refrigerant dehumidifiers, as well as desiccant dehumidifiers. 

Before drying, however, technicians must thoroughly disinfect surfaces and ensure proper ventilation for walls with flood cuts and weep holes. Not only do these techniques promote ventilation in waterlogged walls and ceilings, but they allow for drying of the interior layers of drywall and sheetrock, which often include materials like gypsum and cardboard.

SERVPRO of Crowley & South Johnson County Is a team you can count on to be Faster to Any Size Disaster. If your home has experienced flooding or other types of disaster, call your local team today at (817) 297-8588.

See more about Cleburne.

Elements of Fire Damage Cleanup in Cleburne

11/26/2019 (Permalink)

Don’t let your fire damage go untouched in Cleburne, SERVPRO is here to assist you.

SERVPRO will break down the elements for your Cleburne fire clean up.

To prepare for the cleanup of a fire’s aftermath in Cleburne, we must determine the location and types of all residues left throughout your home. The composition of the structures coated with soot is also part of the equation. Because the variables can differ depending on the materials combusted, the amount of oxygen feeding the burn, and the temperature, we often employ several distinctive approaches to clean portions of the same damaged home.

Inspection and Pretesting

The success of fire damage cleanup in Cleburne depends on proper evaluation of and preparation for the particular circumstances. Pretesting cleaning strategies saves time and resources, avoiding making an already challenging situation even more difficult to manage. Customizing the cleaning agenda permits our training and experience to deliver the best outcome.

Residue Capture and Release

SERVPRO’s restoration technicians use fluids and air to release residues from surfaces before containing the coatings for appropriate disposal. Dry and loose soiling vacuums away easily. More closely adhered coatings must be dissolved to loosen the bond to the surface. 

Observe TACT During Fire Damage Cleanup

Dissolving allows for the suspension of the “stuck” residues in the cleaning solution, which can be flushed from the surface. Facilitation of this process requires manipulation of the following elements:

  • Temperature
  • Agitation
  • Chemical action
  • Time

Temperature and Agitation

A rise in temperature assists in the dissolving of residues as it accelerates the chemical reaction between the cleaning product and the soil. SERVPRO technicians are familiar with the optimal temperatures for our range of cleaning solutions, moderating the application of heat to mirror best practices. The surface tension of water-based cleaning solutions reduces as heat rises, allowing better penetration of surfaces. Heat causes both soil and cleaner molecules to move faster, improving dissolving action and encouraging soils to remain suspended. Adding agitation helps to dislodge the soils.

Chemical Action

The rule SERVPRO professionals follow is that like dissolves like. We match the type of fire residue with a similarly based cleaner to unlock the bond between the soot and the surface. We also use care when our training leads us to combine different categories of chemicals to remove stubborn soiling and staining. 

Patience Pays Off

SERVPRO technicians also take into consideration the dwell time needed for the chosen cleaning solution to release the residues. Particular timeframes are research-based, and impatience is likely to result in only partial cleaning or complete failure of the attempt.

Rely on the expertise and training of the SERVPRO of Crowley & South Johnson County team for efficient fire damage cleanup. One call to (817) 297-8588 can resolve all your fire recovery needs.

If you would like to know more about Cleburne, click here.

We Have The Best Drying Practices In Joshua

11/25/2019 (Permalink)

The drying equipment you see pictured here was placed in this kitchen after it suffered a water loss.

The Science of Water Damage Restoration in Joshua

Understanding the scientific foundations behind professional water removal and structural drying after a water loss helps when you need mitigation and remediation services in Joshua. Managing a water emergency is far more complicated than mopping and suctioning, followed by opening windows and scattering a few fans across the affected area. We strive to work closely with our customers and take the time to explain the effects of the damage and the reasons for our personalized recovery plan.

What Is Psychrometry?

A solid understanding of psychrometry assists our team as we devise a practical and efficient plan to resolve water damage in your Joshua home. Although we might not use the term repeatedly, psychrometry informs every phase of our recovery efforts. Our technicians must comprehend how air, water, temperature, and a broad range of building materials relate as we aim at appropriate and thorough drying of the structure and contents of your home.

How Water Damage Occurs

Water damages building components, furnishings, and personal possessions in two primary ways. Liquid water can touch materials directly, causing swelling and corrosive effects. High levels of water vapor also affect a variety of porous materials, becoming absorbed and damaging the items. SERVPRO team members use psychrometrics to measure the amount of moisture in the air. We need to make sure that the air surrounding damaged materials is dry enough to facilitate evaporation as drying proceeds. 

Manipulating Temperature and Air Movement

To increase the speed of evaporation, SERVPRO technicians adapt temperature and calculate optimal air movement and direction. Warm air can hold more vapor than cooler air before becoming saturated, making heaters or heated air movers essential tools in our arsenal. We use instruments like thermo-hygrometers to monitor the relative humidity, understood as the amount of moisture the air currently holds, during water damage remediation.   

Dehumidification 

To make the most of our application of psychrometrics in your water damaged home, SERVPRO technicians employ dehumidifiers to remove the water vapor. As we balance the relative humidity, providing an opportunity for absorbed water to evaporate, eventually moisture levels return to normal.

We take water damage recovery seriously at SERVPRO of Crowley & South Johnson County, investing in technician training in the elements of psychrometry. Call (817) 297-8588 to benefit from our mastery of these critical scientifically-based drying practices. 

See more about Joshua.

Some Steps to Cleburne Standing Water Removal

11/15/2019 (Permalink)

SERVPRO's up to date and effective water removal equipment can be the difference between secondary damages or effective remediation. Call right away.

Choosing the Right Tool for Extraction in Cleburne Homes

Removing standing water from Cleburne homes is rarely something that homeowners can manage entirely on their own. With the sensitive timetable present after water damage occurs until affected surfaces and contents become irreparably destroyed, it is vital to get experienced and qualified professionals in your house to help. Our SERVPRO team has accreditations through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in Water Restoration (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation (AMRT), and Health and Safety (HST.)

The need for water removal in Cleburne homes is not something that can go away on its own, even if this water level gradually recedes. Materials are continually absorbing this standing water, and it permeates walls and flooring to reach previously unaffected areas of the property. Extraction becomes one of the most vital steps to preventing this migration, and that process can begin shortly after our professionals first arrive at your damaged residence.

Our SERVPRO team has a large inventory of cutting-edge, advanced equipment to help in every phase and process of recovery work that we attempt. With extraction, we need a broad range of equipment to address various severities, complicated areas of the house, and available power. The objective is to offer every customer the right tool for the job so that water removal happens efficiently. Not only can this save you money, but it also helps to limit the deterioration of materials and the further migration of water loss effects.

We have multiple choices when it comes to extraction devices, and these include:

  • Light wands with wet-vacs
  • Portable sump pumps (electric) 
  • Trash pumps (gas) 
  • Weighted remote-controlled extractor (ride-on)
  • Engine-driven extractor truck 

The right choice in equipment for your home depends on where the damage is and how severe this situation has become. You can count on the experience of our SERVPRO of Crowley & South Johnson County team, and our professionals to arrive with the full range of extraction tools listed above to help. Give us a call today at (817) 297-8588.

Click here for more information about Cleburne.

Preparing for Floods As a Business Owner.

10/31/2019 (Permalink)

A flood can happen when you least expect it. If your business experiences any water damage, contact SERVPRO of Crowley and South Johnson County.

Many business owners make the mistake of assuming that they are not at risk for flooding due to their location, but unfortunately, that is not always the case. In fact, flooding is involved in natural disasters in 90% of instances, often affecting the areas that are typically the least likely to be flooded.

Business owners are wise to put a plan in place for floods as well as other disasters to ensure they can keep their staff safe and reopen quickly after the emergency passes. Knowing what to do in the event of a flood will provide everyone with peace of mind.

How to Prepare Ahead of Time

A few of the ways business owners can better prepare for floods are:

  • Utilizing the FEMA Flood Map to enter your location and understand the flood data for the area
  • Copying important documents and storing them safely, such as in a waterproof safe
  • Making an emergency training guide for employees so they can confidently know what to do should a flood begin
  • Marking evacuation routes clearly around the building
  • Adding a flood insurance policy to your existing business policy if necessary
  • Gathering supplies for an office emergency kit with enough food and water to survive
  • Elevating computers and other electronics if possible
Copy Important Documents in Case of a Flood

Business owners who are intent on reopening quickly will be wise to copy the right documents in advance to help them do this. Some of the following documents are a good place to start:

  • An outline for the continuity of the business
  • The contact information for anyone important to operations, such as vendors, staff and suppliers
  • Insurance policies, flood coverage and agent contact details
  • Instructions on recovery for digital files that are backed up
  • Any other banking information or operational details that are relevant

If your business has experienced a flood, we are always here to help. Call us 247 to get our team of professionals to your business quickly so you can get back on track.

Let Our Experts Take Care Of Soot Removal In Your Cleburne Home

10/30/2019 (Permalink)

You can reach our technicians 24/7 by calling (817) 297-8588.

Why Soot Removal is Not Advisable for Cleburne Homeowners

For all of the layers of damaging effects that could exist after fire spreads in your Cleburne home, few are as destructive and hazardous as soot. Even with the likelihood of structural deterioration and weakening, soot is hazardous in both short and long term ways. Soot gets created when fuels like coal, oil, wood, and other materials do not entirely burn up. The result may be harsh carcinogens and particulates circulating in the environment.

What makes soot such severe fire damage in Cleburne homes is how widespread the effect can become. Because it can continually circulate throughout the environment and spread from the source to neighboring rooms and areas, contents and surfaces can quickly become coated by this black film. Even in this settled state, soot can still damage the material beneath it and those exposed to its presence in the environment.

Microscopic particles of soot can be hazardous to a respiratory system when homeowners and even our experienced SERVPRO technicians encounter it. Its small size allows an individual to inhale a concentrated amount and have these particles travel deep into the lungs, where it is challenging to expel. We take all of the necessary precautions and ensure that our professionals have the appropriate personal protective equipment (PPE) even before assessing the damage and beginning initial mitigation steps. For this same reason, we encourage homeowners not to do their own damage assessment without taking the necessary precautions themselves.

Because of the acidic composition of these partially combusted materials resting on surfaces and contents throughout your fire-damaged home, our SERVPRO professionals must prioritize cleaning these areas. We have chemical sponges and potent cleaning agents that can wipe surfaces clean without allowing the soot to smear and stain, or aerosolized again. For many of the contents affected by soot, we can clean and deodorize these items in our SERVPRO facility. With our ultrasonic immersion cleaning tanks, we can restore glassware, toys, jewelry, and even porcelain pieces of art back to a pristine condition.

Soot can seem like a natural element to the aftermath of a fire, but it is far more problematic and hazardous than you might believe. Let our SERVPRO of Crowley & South Johnson County team help you to remove soot and airborne contaminants for your home. You can reach our technicians 24/7 by calling (817) 297-8588.

For more about Cleburne click here.

SERVPRO Keeps Your Business Afloat in Cleburne after a Water Loss

10/16/2019 (Permalink)

SERVPRO Helps Cleburne Residents Keep Their Dirty Laundry Clean with Fast Water Damage Restoration Service

Why Commercial Water Damage Requires Professional Care and Attention in Cleburne

Commercial Water Damage Cleburne
Laundromats require regular inspection and maintenance of appliances to ensure they do not fail under the stress of multiple customers using them throughout the day. While inspections can reduce the number of malfunctions that occur, they cannot stop them completely. When water pipes or the appliances themselves malfunction, you can often find yourself ankle deep in water and in need of rapid, professional assistance.

We have an extensive roster of clients that have required restoration of commercial water damage here in Cleburne. Each service presents unique challenges, which are why at SERVPRO, we rely on our training and experience rather than one-size-fits-all approaches. Usually, an emergency at your Laundromat is considered a clean-water emergency. Although over-time, these issues can become increasingly severe, particularly when standing water is involved. Typically, tiled floors in this washing facilities are mopped and vacuumed up, leaving just work for the dehumidifiers and air movers to remove excess moisture.

All water types contain microbes. Microbes within the water, as well as the length of time water,  is allowed to remain, can cause a white emergency to deteriorate into greywater. Greywater emergencies are not harmful to human health but can cause rot or mold to emerge. This Category 2 greywater can also occur if cleaning products are dissolved in the liquid. Sewage back-ups are generally considered black water. These scenarios require infectious waste removal licensing as well as personal protective equipment (PPE) to prevent pathogens from ingestion.

SERVPRO is adept at dealing with all kinds of water emergencies. Every technician is trained in the various techniques and methods that are useful for restoring commercial properties. These may include water removal, microbial awareness, as well as dealing with and disposing of infectious waste materials. Our first step is to pump water out of the property using submersible gas pumps that deposit water into an open sewer point.

Once the standing water is reduced, a SERVPRO technician, or team of technicians, can begin implementing proper drying techniques. These begin using wet/ dry vacuums known as water extractors to remove any residual moisture left behind after pumping. Gas-powered pumps are usually only ineffective below two inches of standing water. We can then place a combination of rapid-air moving devices to encourage the evaporation process.

Since standing water naturally migrates from wet to dry, it may be necessary to inspect structural cavities using sensors, moisture meters, or thermal imaging cameras. We stock advanced structural drying equipment should your business property require this process. Evaporation and temperature increase evaporation but also indoor relative humidity. This increase in humidity can be a microbial growth concern. By deploying dehumidifiers in conjunction with air-movers, we can prevent that from happening. In the event of microbial growth, something that patrons of a laundromat frown upon, we can use our Mold Remediation Contractor License #: MRC1353 to take care of the problem.

If your business suffers an emergency involving any-type of water, contact SERVPRO of Crowley & South Johnson County at (817) 297-8588.

Making the Right Choice for Restoration | SERVPRO® of Crowley & South Johnson County

10/10/2019 (Permalink)

A quick response from SERVPRO of Crowley and South Johnson County ensures your Clean-up and Damage Restoration needs are professionally completed.

When choosing a restoration company to work on your home, it is important to make a well-educated decision. The time after damages occur is trying, and it is essential to know you are in good hands. Choosing a company that is both customer- and quality-focused will ensure your home is repaired in a smooth and efficient manner.

Additionally, choosing a company with a wide range of expertise is key. Because so many damages can cause more serious issues—water damage compromising structures or fire releasing hazardous air particles for example—having a company that can handle the full range of damages will come in handy.

<h3we-re-the-right-choice">Why We’re the Right Choice

When you are comparing the various restoration companies, it is important to know you are choosing wisely. Here are some things to look for to ensure you are making the right choice for restoration:

Around the Clock Availability

Disasters have no consideration for convenience, which is why we make reporting damage as convenient as possible. We have an emergency line on 24 hours a day so you can call as soon as damage strikes, regardless of the hour.

Technicians Who are Experts

Our technicians are leaders in their field who have undergone an advanced training system in accordance with the guidelines set forth by the IICRC. They are able to use the latest technology and methodology to ensure your restoration is as efficient as possible.

A Comprehensive Coverage Network

With over 1,700 franchise locations across the country, we have a wide range of resources at our disposal for restoration. Because we have so many experts across the country, we are able to treat community-devastating natural disasters with the same level of care and efficiency as we can a localized flood.

If you have experienced storm damage, we are always here to help! Call our restoration experts 247 so we can address your damages quickly.

Categories of Water

10/1/2019 (Permalink)

Flood water containing contaminants that penetrate all porous materials with which it comes into contact.

Risks associated with exposure to different categories of water

Clean water, which is considered Category 1,  is almost always safe for consumption. Gray water, Category 2, has been used but does not contain gross contaminants.

Black water, Category 3, is dangerous to people and animals. Unless and until an authority declares the flood water as clean, you should assume it is black water. Learn precisely what that means below:

What Is It? 

The classification of water as “black” means that it has come into contact with harmful elements such as raw sewage. This rating means the water may contain all kinds of dangerous microbes, including bacteria, mold, fungi, and viruses. It may even include the norovirus, parasites, and other infectious material. 

Why Is Flood Water Classified This Way? 

When water enters your home after heavy rains, it’s not just water from the sky. Water damage also comes from overflowing sewage. That sewage can mix with the rainwater and contaminate everything it touches. 

Visit our website to learn more about sewage problems and the cleanup process. 

 

SERVPRO is always here to help 24/7/365

9/21/2019 (Permalink)

SERVPRO of Crowley & South Johnson County is ready to respond to any size disaster like this 100,000 square-foot flooded warehouse.

SERVPRO is a nationwide network of franchised locations with a physical presence in virtually every community in the US and parts of Canada. We are a network of over 1700 individually owned and operated franchise locations, with the combined capability to respond to any loss at any time. We are also a part of the communities in which we operate, so that each community is represented by a small business owner who can assure you will receive personal service.

With over fifty years in the industry we are a leading provider of Fire & Smoke Damage Restoration, Water Damage Restoration, Mold Remediation, and Commercial Large Loss Restoration services.

If your home or business in Crowley, Cleburne, Alvarado, Burleson, Joshua, Granbury, Glen Rose, or Fort Worth requires services, SERVPRO of Crowley & South Johnson County has the people, the equipment, the training, and the experience to handle any size loss. W e are always here to help 24/7/365.

We can be reached by calling 1-866-737-8899 anytime you need us.

SERVPRO Storm Team Response

9/8/2019 (Permalink)

Storm and lighting damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with experience

Thunderstorms can be damaging in many ways. Flooding and hail are often considered and should have precautions taken against them, but another thing that should be kept in mind is lightning strikes.

Many storms bring rain and high winds, but every storm contains electricity and the possibility for lightning—even when there is no precipitation. The temperature of a lightning bolt can reach 500,000 degrees, which makes them highly dangerous to structures and people during a storm. Understanding how lightning is formed and what damage it can cause is essential to prevent risks.

<h3thunderstorms-form-lightning">How Thunderstorms Form Lightning

Because all thunderstorms involve electrical charges, a lightning strike is always possible. What we see as a lightning bolt is actually a quick burst of the storm’s electrical charge, which occurs when it becomes over-agitated.

The earth’s atmosphere is a poor insulator for electricity, which is what prompts lightning to seek out objects and choose the most efficient path to the ground. If a home is what is in the bolt’s path, lightning usually travels through wiring and water pipes to reach the soil.

<h3damage-is-caused-by-lightning">How Damage Is Caused by Lightning

Along with the multitude of dangers from the storms themselves, there are [three main dangers unique to lightning strikes]:

Fire risks. This is one of the main dangers lightning can bring because of how efficiently it can ignite objects. A lightning bolt is hot enough to cause a house to catch fire upon impact. Once it strikes, as the lightning moves through the wiring system, it can damage the wires, leading to possible fire hazards throughout the entire wiring system.

Power surges. Due to lightning’s electrical nature, as it travels through a home’s wiring system, it can transfer its charge. This can damage any appliance that is not routed through a surge protector.

Shock waves. Shock waves are typically called thunder, but they are not limited to the clouds. The shock waves from a lightning strike are powerful enough to shatter glass and explode building materials at close range, compromising the structure and potentially causing residual damage via shrapnel as well.

If your home has been affected by storm damages or lightning-related fires, give us a call today! We are experts in damage cleanup and can restore your damage quickly.

Quick Response is Critical

9/8/2019 (Permalink)

When a library floods the entire community is impacted, therefore the sense of urgency is even greater than usual.

Faster to Any Size Disaster

SERVPRO is on call 24/7/365 and is ready to respond to your commercial loss. We understand it is very critical that you get back to focusing your attention on your business as soon as possible. Our staff is trained to respond quickly and to assume responsibility for as much of the restoration activity as possible, freeing your staff to do the things that make your business successful. Whether it is an entire facility or a small area, we understand it is important to you to have it fully operational. We are proud to say we are faster to any size disaster.

The People, The Training, and The Equipment

SERVPRO takes pride in its' highly motivated, trained, and professional staff. and we employ the latest technology in restoration equipment to assure you receive state-of-the-art services.

If you require service, SERVPRO is always here to help.  

Choosing Us for Commercial Restoration | SERVPRO® of Crowley & South Johnson County

8/27/2019 (Permalink)

A fast response time by our team will ensure that your restoration needs are professionally completed by SERVPRO of Crowley and South Johnson County.

For small business owners, sustaining fire or water damage is more than just a slight inconvenience—it is something that can jeopardize their livelihood. A recent FEMA report states that over 40% of business owners are unable to resume operations following a natural disaster. If your business has experienced damage, it is vital to work with a company that can properly perform your commercial restoration to keep this from happening to you.

That is why we make it our goal to be your go-to for commercial restoration. We understand the importance of businesses to their owners’ livelihood, which is why we are passionate about making sure your restoration is done right. Here are just a few reasons to consider choosing us for commercial restoration:

1. A Quick Response Time

Being “faster to any size disaster” is more than just a slogan for us. We keep our emergency service line open around the clock to ensure our technicians can respond to your disaster as quickly as possible.

Not only does this provide business owners with peace of mind, but it also saves them time and money during the restoration process. Our technicians are trained to respond quickly and immediately halt scenarios that could cause more damage if left untreated. This means business owners can focus on other important tasks to get their business reopened.

2. An Amazing Team

Our team of expert technicians are leaders in the restoration field and are given access to extensive training and education materials. The guidelines in place from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) form the core of their training, so they are able to learn from authorities on the restoration industry’s standards.

Through certification courses and online learning, technicians are also able to further their education and keep their knowledge current. This way, they can be aware of up-to-date practices as new information is released, ensuring they can handle any disaster scenario.

3. State-of-the-Art Equipment

The IICRC also has guidelines and recommendations for restoration equipment, which is what we use when handling the restoration. This way, customers know we are tackling the job with the industry’s most state-of-the-art tools. Whether we are extracting water after a flood or removing soot smell after a fire, we have the right tools for your job.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7—contact us today.

Smart Strategies for Preventing House Fires | SERVPRO® of Crowley & South Johnson County

8/13/2019 (Permalink)

Fires caused by cooking are the leading source of house fires. If your home has fire damage, call SERVPRO of Crowley and South Johnson County.

While every household should make installing smoke alarms a priority, there are other prevention resources you can use in conjunction with smoke alarms to make your home even safer. Because house fires occur often and for many reasons, it is essential to learn about the statistics and strategies for preventing them.

House Fires and the Numbers

According to the NFPA, every 24 seconds, someone is affected by a home fire. Extrapolated, that means there are an estimated 8,600 house fires in the United States each day.

Fires caused by cooking are the leading source of house fires, but there are many other reasons a fire could start as well. Faulty appliance cords, dryer lint and aerosol cans can also pose a fire risk if not handled carefully.

Top Tips for Fire Prevention

The best way to defend against house fire risk is by being proactive. Learning tips about fire prevention will help you understand the risks and how you can prevent them:

Check up on smoke alarms. Check your smoke alarms every 30 days, and replace them every 10 years, even if they still appear to be functional.

Clean dryer lint. As lint builds up and the dryer gets warm, it can become a combustion risk. Remove lint from the dryer tray after each load of laundry.

Never leave open flames. Fires can start and spread faster than you think, which is why it is never wise to leave the room when there is an open flame. Whether it is a candle, cooking flame or fireplace, always keep an eye on them.

Monitor electrical cords. Cords and electrical wires should be checked often for frayed spots and immediately replaced if they are present. Never run electrical cords under rugs or behind furniture, as they can produce heat.

Check for flammable products. Chemicals in household products can be highly flammable, as well as products that come in aerosol cans. Keep these away from sunlight or heat sources.

If your home has suffered damage from a house fire, give us a call. We are certified in fire and soot remediation, and here to help 247.

3 Ways Mold Sneaks Into Your Air Ducts

7/15/2019 (Permalink)

HVAC cleaning can be an intimidating process for business owners. If air ducts aren’t inspected often, they can accumulate mold and spread it throughout the building. In order to completely solve a mold problem, you may need to understand how mold enters and forms inside the ventilation system.


1. Using the Air Ventilation System Before Mold Removal

Since moisture builds up when there is no air circulation, it’s easy to assume that air vents help prevent mold from growing. However, if mold has already formed, you may expect a completely different outcome because mold can travel easiest when it dries out. If you switch the air vents on before an HVAC cleaning professional comes in, you may be helping the mold find a more suitable area inside the building to grow.


2. Dust Accumulation Inside Vents


How does mold form inside vents if the air flow pushes it around? While an air ventilation system isn’t running, dust can form inside the ducts. Mold may also settle on the dust in the vents along with any moisture that has been sucked in. Since dust is often an accumulation of small organic particles, it can become a perfect food source for mold in the vents. You should consider cleaning vents routinely to help prevent mold in the ducts.


3. Moisture Inside the Duct Work


When a building is humid and the air conditioning is turned on, it sucks the moisture out of each room and through the vents. Along an entire air duct system, there are several nooks and cracks in which the moisture may tend to accumulate. Since mold prefers a good source of moisture, it may start growing in these cracks and eventually spread onto the outside of the vents. 

If you are a property owner in Cleburne, TX, you may wonder whether or not mold has invaded your air ducts. A professional HVAC cleaning service from SERVPRO of Crowley & South Johnson County may help you find and eliminate mold from within your ventilation system.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

What Causes Toilet Leaks?

6/24/2019 (Permalink)

Poor quality materials or construction can result in cracked porcelain. This can go undetected until significant damage result.

Toilets can leak for a number of reasons:
• Faulty seals
• Loose closet bolts
• Leaking supply line or valve
• A cracked bowl

Replacing the Wax Gasket

Replacing the wax gasket can be easily performed in just a few steps:

1. Drain the toilet and close the supply valve.

2. Loosen and remove the bolts that secure the toilet to the floor.

3. Lift the toilet off and then set it aside. Be careful not to damage the toilet.

4. Scrape all the wax off the flange on the floor.*

5. Carefully place the new gasket on the flange, making sure it is completely centered.

6. Replace the toilet and press down firmly to compact the gasket.

7. Reconnect the water line, fill the tank, and then inspect for leaks.

*If you notice any damage to the closet flange, repair or replace the flange before installing your new wax gasket.

Replacing the Supply Line

1. Turn off the water supply to the toilet

2. Flush the toilet to remove as much water as possible from the tank. Then either place a container under the tank to catch the residual water, or soak it up in a towel, being careful to avoid damage to the components inside the tank.

3. Disconnect the supply line and replace it.

4. Turn the water on, and check to drips or leaks.

Poor Quality Materials 

Porcelain fixtures are fragile and can be easily damaged. In some cases there are defects in the material that cause failures which can go undetected until there is significant damage as a result. 

A leaking toilet can cause significant water damage to your bathroom. If your small leak turns into a big problem, SERVPRO of Crowley & South Johnson County is here to help 24/7. However, with these few easy steps, you can fix this small problem before it becomes a big one.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

Protecting Your Home Against Flood Damage

6/24/2019 (Permalink)

It is important for homeowners to understand the risks of flooding, though it may be unpleasant to think about. The majority of natural disasters involve flooding, so it is imperative that you know how to protect your home should flooding occur in your area.

How to Mitigate Flood Damage

Turn off electricity. 

Any electricity near flood waters could pose a hazard. The electrical breaker should be shut off to any parts of the house that are at-risk for a flood.

Anchor propane and fuel tanks. 

If a fuel tank tips over due to a flood, it can lead to a dangerous spill or even a fire. Remove fuel tanks from the property or anchor them securely.

Discuss emergency procedures. 

The entire household should discuss an evacuation plan to ensure everyone is on the same page. Designate people to be in charge of shutoff switches and emergency supplies.

Know your risk. 

The local emergency management center in your area and the Flood Map Tool FEMA provides will help you be aware of risks specific to your area.

Elevate valuables. 

Items considered irreplaceable, like family photos and heirlooms, tax records, and household documentation, should be digitized and the physical copies kept in a waterproof safe or off-site.

Raise hazardous materials. 

Elevate things such as oil, paint and cleaning supplies to prevent dangerous spills into the floodwater.

Prepare appliances. 

In the case of a shallow flood, appliances such as washers and dryers can be elevated on bricks or stands to protect the internal workings from water damage.

Homeowners can help protect their home and family from danger by having a working knowledge of evacuation procedures and precautions to take.

If you’ve experienced water damage due to a flood or other causes, SERVPRO® of Crowley & South Johnson County is here to help. Our technicians are fully trained in water remediation, and our 24/7 Emergency Line means we’ll be there for you when you call.

How to Prevent Toilets From Flooding a Commercial Property

6/20/2019 (Permalink)

Most owners of commercial properties are familiar with the water damage risks that a clogged toilet poses. Serious damage may occur in the event of a toilet overflow or sewage backup. Here are three simple ways to reduce the frequency and severity of clogged toilet damages.

1. Order thinner toilet paper. Thinner toilet paper is both more cost-effective and easier on your toilets. Even if a customer or occupant flushes a large wad of thinner toilet paper, it is less likely to lead to a clog or cause a toilet to overflow than thicker toilet paper.

2. Provide wastebaskets. A wastebasket in a bathroom stall can reduce the amount of debris flushed down toilets that is likely to cause flooding. Property owners should make disposal solutions as convenient as possible to encourage building occupants to use these options rather than causing a clogged toilet.

3. Indicate bathroom rules on a sign. Posting waste disposal guidelines in a visible location in a bathroom can make a difference in occupants' behavior. Point out what should and should not be flushed to lower the frequency of clogs or flooding at a commercial property. You may also provide information for building services or other options in case an occupant or guest experiences difficulties when flushing.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

SERVPRO is Here to Help Restore Your Property After a Disaster

6/8/2019 (Permalink)

SERVPRO is well-known for getting there faster when disaster strikes--but there's another reason  SERVPRO of Crowley and South Johnson County should be one of your first calls when disaster strikes.

Our “restore first” mentality when it comes to your property helps reduce interruptions to your everyday life and gets your home or business back to pre-disaster conditions. This is aided by the use of specialized equipment and cleaning techniques.

Restore First for Fire Damage

Knowing who to call first after a fire has damaged your property is stressful. SERVPRO is here to lessen that stress. Once you contact us, our team will get started right away to service your damage needs.

Our highly trained team will develop a unique plan, tailored to your needs, because every fire damage event is different. Here are the steps that are generally included in our process:

1. Emergency contact. Once you’ve made the initial contact with us, you will be asked to answer a series of questions regarding the fire damage. This helps us make sure our team is dispatched with the appropriate equipment and resources.

2. Inspection and fire damage assessment. When our team arrives on the scene, they will inspect and test adjoining rooms of the property to determine the extent of fire, smoke and soot damage. This helps us determine the right plan of action moving forward.

3. Immediate board-up and roof-tarp service. Because fire damage can compromise windows, walls and roofs, we will make sure that your property is secure and protected from further damage by boarding up missing windows and walls and placing a tarp on damaged roofs.

4. Water removal and drying (if water damage is present). Water damage from a fire is almost inevitable. We’ll begin the removal process right away and then use dehumidifiers and air movers to remove the remaining water and finish up the drying process.

5. Removal of smoke and soot from all surfaces. Our techniques and equipment are specialized to remove smoke and soot from ceilings, walls and other surfaces.

6. Cleaning and sanitizing. If your items, structures, and surfaces are able to be restored, we will clean them. After cleaning, we use industrial air scrubbers and fogging equipment to help remove stubborn odors.

7. Restoration. This is our final step in the process of getting your property back to pre-fire condition. Restoration can include minor repairs like replacing drywall, painting and installing new carpet. It could also call for major repairs like reconstruction of damaged areas.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO of Crowley & South Johnson County is available for emergency cleanup and restoration services 24 hours a day, seven days a week.

Is Your Business Ready for Potential Disasters?

5/8/2019 (Permalink)

As a business owner, there are a multitude of things that you must take into consideration, but one of the most important is emergency preparedness.

While having a plan in place does not ensure that a disaster will not occur, it does give you and your business a head start where safety is concerned and will make sure that your employees know what to do if a disaster or emergency situation should occur.

What’s Your Plan?

Have you taken the time to sit down and work out an emergency preparedness plan for various disaster situations? If not, it should be a priority!

There are numerous emergencies your business should have a preparedness plan in place for, including:

  • Fire
  • Severe weather, including thunderstorms and winter storms
  • Other natural hazards like floods, hurricanes, tornadoes and earthquakes
  • Human-caused hazards, including accidents or acts of violence
  • Technology-related issues like power outages and equipment failure

It doesn’t matter what type of disaster it is—man-made or natural—if you have not put an emergency plan in place for your business, things are going to get even more stressful quickly.

You should make sure that safety training and familiarization of emergency preparedness plans are included in the company onboarding process, team-building activities and continuing education opportunities. By helping employees familiarize themselves with proper safety protocol and emergency procedures, you’re not only giving them the tools to protect themselves, but you are also setting them up to help protect guests, customers, and the business itself.

Do You Know Where to Begin?

When setting up an emergency plan for your business, evaluate which scenarios are most likely to occur—as well as those that are long shots but could still possible. After all, it’s better to prepare for all the worst-case scenarios and not be caught off guard.

There are plenty of online resources to help guide you through this process, including Ready.gov, the American Red Cross, FEMA and the CDC.

By conducting a business impact analysis (BIA), this will help predict any potential effects a disaster may have on your business. This includes any lost or delayed sales and income, increased expenses from repairs, and delayed implementation of business plans. Don’t forget to make sure a crisis communications plan is in place, too.

Once you have an emergency preparedness plan developed, be sure to go over it and practice with employees. Reviewing and rehearsing various scenarios can help ensure the process remains fresh in their minds and can help employees feel more empowered.

Disaster can strike when you least expect it, but by being prepared and having a plan in place, your business will be better suited to handle whatever Mother Nature has in store. If the worst should happen and your business is damaged, know that SERVPRO® of Crowley & South Johnson County is here to help make it “Like it never even happened.”

Tornado Safety Tips You Should Know

4/23/2019 (Permalink)

Springtime weather, while beautiful, can often be unpredictable, so it is good to always be prepared for the chance of severe thunderstorms that lead to the perfect conditions for a tornado touchdown.

During the months of April and May, we traditionally have the highest occurrences of tornadoes at 30% and 24% respectively, which means we are currently in the height of tornado season throughout the United States. Included in this blog are some tips and information on tornadoes that can help keep your family prepared for the worst possible scenario.

Severe Weather and Tornadoes

There are approximately 1,200 tornado events in the U.S. each year, and they develop in thunderstorms, especially those known as “supercells.”

The signature funnel cloud of a tornado is transparent when it first develops until it picks up water droplets from the storm or when dust and debris are picked up.

A typical tornado can grow to be 660 feet wide and will move at 10 to 20 miles per hour, although larger and faster have been observed. Hail and intense winds of over 200 mph can accompany tornadoes.

Tornadoes will typically occur late in the afternoon, but it is vital to remember that they can happen anytime and anywhere.

What You Should Do During a Tornado Warning

Understand the difference between a tornado watches and tornado warnings. A watch is issued when the conditions are favorable for tornadoes, while a warning is issued when a tornado has been reported by spotters or indicated by radar.

If there has been a warning for your area, and you are in the path of the tornado, it is vital to take action to find safe shelter.

Shelter options include:

  • Underground options like a basement or storm shelter.
  • The lowest part of your home, in an area that is away from outside walls, doors and windows. Interior closets and bathrooms can be ideal options.
  • If you are outside, try to get to a sturdy building. Mobile homes and trailers are not a safe option.
  • If on the road and no building access is available, do not get under an overpass or bridge. Instead, find a low, flat location and use your arms to protect your head and neck.

Make sure that you have stored flashlights, a battery-powered weather radio and extra batteries in your selected tornado shelter at home.

If you are driving during a tornado, DO NOT try to outrun it. Also, when you are taking shelter in your home, you can provide additional cover by using furniture items like couch cushions, mattresses or blankets to help keep your head and neck covered.

Tornadoes sometimes leave devastation for miles in the areas they touch down. While meteorologists and weather services can provide some advanced warning to potential threats, tornadoes can still occur with little to no warning at all.

If your home or business has been damaged by a tornado, know that SERVPRO® of Crowley & South Johnson County is ready and waiting to jump into action and get cleanup and restoration of your property underway.

Getting Ready for Spring Storms

4/17/2019 (Permalink)

Spring is upon us! While enjoying the weather, don't forget to buckle up for whatever Mother Nature may choose to send our way.

Springtime and Thunderstorms

With spring comes longer days and more sunshine, but unfortunately, spring also brings with it the threat of severe weather throughout the country. It’s dealer’s choice this time of year, which means the weather may change at moment’s notice.

When looking at natural catastrophe losses in the U.S. for 2017, the most common cause were severe thunderstorms. These storms caused some costly results. Out of 50 events, there were 85 fatalities and an estimated total of $25.4 billion in overall losses.

Making Sure You’re Prepared

The right preparation can greatly improve the overall safety of your family.

Here are some things you can do to your home to prepare for the chance of severe weather:

  1. Clear out your home’s gutters, drains and downspouts.
  2. Trim trees of precarious limbs or branches that could break off in a storm.
  3. Secure or store outdoor belongings if severe weather is in the forecast.

Having an emergency kit on hand is always advised. These kits should include the following:

  • Battery-operated flashlight and NOAA weather radio, with extra batteries for both
  • Emergency evacuation or shelter plans
  • Information about your property, insurance, medical, and utility companies, as well as telephone numbers of friends and family
  • A first-aid kit with things like non-latex gloves, adhesive bandages, tweezers, sterile gauze pads, aspirin packets, adhesive cloth tape and scissors
  • 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bags

Despite its unpredictability, there is one thing that always remains true of the spring weather season: It always happens. If your home or business is damaged in a storm, you can depend on SERVPRO® of Crowley & South Johnson County to get the cleanup and restoration process started fast.

What Personal Items Can Be Restored After a Flood?

4/11/2019 (Permalink)

Porous materials such as drywall and carpet affected by black water must be removed and disposed of.

Black water is water that has been contaminated with feces, urine and other harmful substances. Serious health risks can result from contact with black water. This is only one of many reasons you should hire an experienced professional to safely handle the cleanup. This includes not only the structure but the cleaning of your contents as well.

Some personal items may be restored after a flood and some cannot. The difference is the severity of the damae and how porous the material is. Non-porous materials that can almost always be cleaned and restored include the following:

• Plastics, including furniture, dishes and toys
• Metals, such as furniture, stands and jewelry
• Glazed pottery or ceramics
• Hard wood furniture

Porous materials may not be salvageable during content cleaning. If the damage is mild, they can usually be cleaned, dried and restored. However, if damage is severe, they may simply need to be replaced. Porous items include things like the following:

• Carpets and rugs
• Upholstered furniture
• Anything made of plywood
• Clothing
• Books and Documents
• Photographs, posters and prints
• Soft toys
• Leather Goods

As in any case of water damage, regardless of whether it is floodwater or otherwise, the cost of restoration of an item should be less than the cost of replacement, unless of course, the item has other intrinsic value, such as sentimental value, or if the item is one of a kind. It may be possible to restore porous items that have suffered moderate damage; however, the cost could be high. In these cases, it may be more practical to replace damaged possessions unless they have a very high sentimental value. For example, it may be worth it to you to restore a one-of-a-kind photograph, but it may make more sense to replace a favorite leather jacket than pay for an expensive restoration. 

Restoration experts can often save critical information in important documents, books and photographs by digitizing them. Unless the physical object is of great sentimental value, digitizing water-damaged documents and photographs is often a more affordable way to preserve them. 

Content cleaning can be an emotional and difficult stage of post-flood cleanup, but before you make a decision about which possessions to throw away, talk to a restoration specialist at SERVPRO of Crowley & South Johnson County. Our representatives can help you figure out what is worth restoring and what isn’t. 

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

4 Steps to Avoid Wind Damage

4/9/2019 (Permalink)

High winds from thunderstorms, tornadoes, and hurricanes can turn small objects and debris into dangerous projectiles. When these items hit buildings, they can cause a roof leak and broken windows. With some planning and preparation, structural damage can be kept to a minimum. 


1. Maintain the Landscaping


Trees, shrubs and decorative items such as fountains and planters can turn into missiles in high winds. Keep the greenery trimmed and secure the fountains and planters. If tying them down isn’t an option, move them inside during storm season. This can prevent them from being hurled against the building or through windows. 


2. Cover the Windows and Doors


Keep a supply of plywood onsite to protect the windows from flying debris. It is strong enough to protect the glass from most large items and small debris such as gravel may embed itself in the surface, without penetrating all the way. Screws can be more effective than nails when securing the plywood to the building. 


3. Reinforce Weak Areas


For buildings that have loading docks or interior parking for company vehicles, the garage doors may be susceptible to damage caused by debris. Strengthen glider wheel tracks and add braces across the back of the door to minimize damage. Plywood can be used to cover windows and bolster the braces.


4. Inspect the Roof


As materials age, they weaken. This can result in a roof leak or missing shingles during storm season. Use tarps and plywood as temporary measures to protect weak areas and prevent an already damaged roof from getting worse. 

Severe storms can devastate a business in. Untrimmed trees and downed power lines can result in a damaged roof. A minor roof leak can become a gaping hole. If a severe weather event does strike, a disaster recovery team can help you keep downtime to a minimum, whether a passing thunderstorm or a significant hurricane caused the damage.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

How to Clean Up a Water Heater Leak

4/9/2019 (Permalink)

If you have recently experienced a water heater leak, there are several simple steps you can take to clean up the leak and minimize safety risks. Try to limit the extent of the leak as soon as you notice a leaking water heater. Contact a plumber to fix a broken water heater or replace a failed water heater, and then determine the extent of the water damage. Follow these four steps to address the leak. For complete peace of mind, especially with a larger leak, you should contact a company that provides water damage restoration in Crowley, TX. 

1. Unplug electrical appliances in the affected area. You don't want to risk electrocution or other appliances being adversely affected by a leak.

2. Remove soaked carpets and moveable items from the area surrounding the leaking water heater. You may be able to dry out some items, but carpet may not be salvageable.

3. Dry the floor as soon as possible. You can use a mop, towels, or a wet-dry shop vacuum to remove excess water. You can also use a desiccant such as silica gel near soaked floors or walls.

4. Circulate air and dehumidify. This will speed the drying process and limit the extent of the water damage while making the environment less conducive to mold growth.

If you notice a leaking water heater in your home while the leak is still small, you may be able to limit the extent of the water damage by taking immediate action. If the leak is larger or has gone unnoticed for more than 24 hours, you should contact a residential restoration service in Crowley, TX. Either you or damage restoration experts will need to clean up and dry all the water to prevent mold. Make sure to also have a plumber replace a failed or broken water heater to prevent another leak. 

For more information, visit us at http://www.SERVPROofcrowleysjc.com.

Why Choose SERVPRO? Because We'll Be There Fast

3/22/2019 (Permalink)

When disaster strikes your home or business, time becomes an especially precious commodity. When it is your home or livelihood on the line, you don't have the benefit of waiting for help-you need it right away.

SERVPRO of Crowley & South Johnson County knows that a fast response is crucial, which is why "Responding faster to any size disaster" is more than just a slogan to us.

Why a Quick Response Matters

When it's your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when water damage has come into play.

It takes mere minutes for water to spread throughout your property, where it will saturate everything in its path. The walls, floors, upholstery and your belongings are fast casualties of water.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack

The damage continues to worsen as time goes on. Between 48 hours to a week later, you could begin to see:

  • Swelling and warping of doors, windows and studs
  • The growth and spreading of mold and mildew
  • The possibility of serious biohazard contamination
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping

Water damage that is left for over a week can lead to dramatically increased restoration time and costs and can also impact the structural safety of your home or business.

How We Will Help

SERVPRO of Crowley & South Johnson County can provide an immediate response to any size disaster, which can help minimize the damage and help keep the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes. A major perk of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we'll be there-no matter the time or day. The team of highly trained experts at SERVPRO of Crowley & South Johnson County is available for emergency cleanup and restoration services 24 hours a day, seven days a week.

5 Mold Facts

3/12/2019 (Permalink)

1. Mold is a fungus

Like any fungus, mold sprouts from spores. Those spores are usually free-floating in your environment at all times, and only need a catalyst to grow into an active fungus infestation. That catalyst is water in any form, whether it be a puddle or humidity in the air.

2. Mold grows on organic surfaces

This can include food and plant matter, but you would be surprised what else is considered "organic." This includes the drywall of your walls and ceilings, as well as wooden floorboards and furniture upholstery.

3. Black mold doesn't always start off black

Black mold can start as gray, green, white, or yellow, before darkening through stages to brown and then black.

4. Mold is not the same as mildew

Mold and mildew are two different types of fungus. They can be differentiated by color, texture, and growth patterns. Mold is fuzzy and thick, while mildew has a soft, powdery texture.

5. Mold can often only be detected by trained professionals

Certified mold remediation specialists at SERVPRO of Crowley & South Johnson County can identify mold that isn't apparent to the naked eye. Call SERVPRO to help you develop strategies for mold prevention and cleanup.

Do You Need A Professional Mold Remediation Company?

3/11/2019 (Permalink)

A slow leak from a toilet supply line may go undetected until it is too late to mitigate the water damage, leading to a mold issue.

In the State of Texas there are regulations designed to protect consumers. The regulations are known as The Texas Mold  Assessment and Remediation Rules. This document can be downloaded from https://dshs.texas.gov/mold/RULES-AND-REGULATIONS.doc?terms=mold 

The rules serve multiple purposes in protecting consumers. One is to help prevent consumers from being exploited by unscrupulous, and sometimes unqualified, contractors who utilize fear mongering techniques to prey on unwary consumers. Another purpose is to help consumers assure their property is restored using scientifically-based processes so the air quality in their living environment is safe and healthy.

It is very important, of course, to select a restoration contractor who is properly licensed and who follows the protocol developed by a licensed mold inspector. SERVPRO of Crowley & South Johnson County is just such a company. Our trained experts will assure your property receives the professional attention it needs and deserves.

Fire Safety Tips for Your Business

3/8/2019 (Permalink)

Business owners have many responsibilities--and one all-important responsibility is spending time planning and creating a fire prevention and evacuation plan. As a business owner, you will find there are plenty of safety factors to take into consideration regarding risks to your business, staff and visitors.

Some Leading Causes of Commercial Structure Fires

The National Fire Protection Association (NFPA) has found that the leading causes of structure fires in office properties from 2007-2011 were (in order):

  1. Cooking equipment, 29% of fires
  2. Electrical distribution and lighting equipment, 12% of fires
  3. Heating equipment, 11% of fires
  4. Intentional, 10% of fires
  5. Smoking materials, 9% of fires
  6. Exposure, 4% of fires
  7. Electronic, office or entertainment equipment, 3% of fires.

Of those causes, intentional, exposure and electrical distribution and lighting equipment accounted for the most property damage with 20%, 18% and 15% respectively.

The Bureau of Labor Statistics found that fires and explosions accounted for 3% of all workplace fatalities in 2007.

In looking at more recent numbers, the NFPA estimates that from 2007-2011, U.S. fire departments responded to an average of 3,340 fires in office properties per year, which resulted in an annual average of four deaths, 44 injuries and $112 million in direct property damage.

Protecting Your Business from Fire

So what are the steps a business owner can take to protect a business from the risk of fires? By focusing on fire risk assessment, fire prevention and staff education, a business owner can help reduce the chance of a fire breaking out.

First, a fire hazard risk assessment must be made. In some ares, the local government may even offer a visit from a fire marshal to help identify these risks and provide guidance in creating a fire prevention plan.

It is important to ensure that the right fire protection equipment is in place. This includes an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.

Finally, the most important aspect to consider is the human element, namely your employees. By creating a fire plan and reviewing it with staff, a business owner ensures that everyone knows what to do in the case of a fire. Conduct fire drills at least once a year to keep the fire safety protocol fresh, and take time to review evacuation plans and where the first-aid kits are.

Despite best efforts with fire prevention and safety tips, the worst could always happen at your business. If a fire has damaged your business, SERVPRO of Crowley & South Johnson County is available to help make it "Like it never even happened."

Bleach May Cause More Harm than Good

3/8/2019 (Permalink)

Some people have been told bleach is a quick way to take care of a mold problem.  It is true bleach kills mold, but it can only kill mold spores it can reach, and it is active for only a short time span. In other words it has no residual affect on mold spores to protect the material in the long term.

The application instructions for bleach specify it is effective on nonporous surfaces, such as ceramic and tile, countertops, appliances, etc. Mold can also grow on:

  • Walls, ceilings or other painted surfaces
  • Fabrics, like carpets, rugs and furniture
  • Inside the grout between your tiles
  • Along window sills

Mold spores can establish colonies of mold inside walls, under floors and behind cabinets, etc.

Mold spores are live organisms, and therefore are designed to defend themselves and to launch defense mechanisms when threatened or attacked. Another side-effect of using bleach, as opposed to an EPA registered antimicrobial disinfectant, is to exacerbate the problem by causing the mold to take its' defense mechanisms to the next level. This can accelerate the colonization of mold spores and increase the level of mold infestation. 

Mold spores thrive when excess moisture is present in materials susceptible to mold growth. Bleach-based cleaners contain mostly water. After you finish your initial fungus cleanup, the damp surface encourages more mold to grow. 

SERVPRO of Crowley & South Johnson County will identify the true extent of the infestation and treat infected areas while controlling the spread of spores.

Here Are the 3 Classifications of Water Damage | SERVPRO® of Crowley & South Johnson County

2/26/2019 (Permalink)

There are three different types of water to familiarize yourself with when it comes to water damage—clean, gray and black. Understanding the differences in these types of water will also help you understand how to better handle the situation if you find yourself facing water damage.

With water damage comes cleanup and restoration, regardless of what type of water has caused the damage. The most important step to take is to remove all the moisture and damp items quickly, so that mold does not have the chance to flourish in that mold-inducing environment.

<h4to-clean-water">Introduction to Clean Water

Much like its name states, clean is considered just that, “clean,” and is not the type of water that will pose an immediate threat to your health as it is free of contaminants. Clean water is a result of:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

This type of water damage is the easiest type to clean up as there will be fewer microbes living in this water, but you must still follow the 48-hour rule where mold is concerned. Also, after that amount of time and if it has had contact with the surfaces of a building, clean water becomes “gray” water.

<h4to-gray-water">Introduction to Gray Water

When you find yourself in a gray water damage situation, cleanup and restoration can become a bit more involved and serious. This is water that may pose a health risk because it will contain chemical or biological contamination. While the contamination is still slight, it would need to be thoroughly treated before being safe to consume.

Gray water can come from dishwashers, aquariums, showers, etc. The 48-hour exposure time applies here as well, as gray water becomes black water if not quickly and properly treated.

<h4to-black-water">Introduction to Black Water

When you have black water, you will find yourself in the most serious of the three classifications because this water is considered highly contaminated by harmful chemicals and biological matter.

Included in this category would be floodwaters containing soil and any sewage. Sewage is contaminated with microbes and laden with bacteria, protozoans, molds, fungi and more, which can be harmful to humans.

Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

Always consider floodwater black water because as it travels it will be picking up contaminants along its path.

These three types of floodwater that are involved in water damage are recognized by the Institute of Inspection, Cleaning and Remediation Certification(IICRC), which is an organization that certifies and sets the standard for all the cleaning and restoration companies. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Crowley & South Johnson County is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services!

How Can I Secure my Home and Belongings After a Fire?

2/14/2019 (Permalink)

Ensure that Property is Secured

When a fire occurs, your home can become vulnerable to further loss if it is not properly secured.  Here are some things you can do to make sure your home and property are safe after a fire:

  1. Board up any holes left by the fire. It will prevent further losses. SERVPRO of Crowley & South Johnson County can provide board up services for you.
  2. Remove any property that is undamaged by the fire.
  3. If you will not be staying in the home during cleanup and restoration, make sure to remove valuables such as antiques, jewelry, and family heirlooms.  
  4. Make sure to gather and remove important documents and personal identification in case they are needed.
  5. File a Claim Immediately. The longer you delay, the more damage will be caused by soot and smoke.

Consider the above measures to reduce the impact of fire damage. Call SERVPRO of Crowley & South Johnson County to schedule your board up and cleaning.

How To Prepare Your Home Before Torrential Rain

2/13/2019 (Permalink)

How To Prepare Your Home Before Torrential Rain

 Sudden heavy rain storms can wreak havoc on your personal property.  Unfortunately, you can’t decide when flooding will impact your area; torrential rains can come any time of the year. However, you can affect how much damage the storm can do to your home. With a little preparation, you can keep storm damage to a minimum.

 First, you should prepare your family by doing the following:

  •  Collecting important items such as extra medication
  • Putting important documents in waterproof casing
  • Knowing possible escape routes
  • Checking that your insurance covers floods

 Once you have done those things, you should protect your home from flood damage. Here are a few ways you can keep your house ready for whatever Mother Nature throws your way:

 Clean Your Gutters

 If your gutters and storm drains are clogged when the rain starts coming down heavily, this could cause serious problems. Your storm drains give the water a safe place to go, but debris stops this from happening. Instead, the water collects and spills over into areas you wanted to keep it from.

 Make sure that you have your gutters and storm drains in Cleburne, Texas professionally cleaned every spring and fall. This simple step can help you avoid severe flood damage. In fact, it could save you money in the long run.

 Fill Foundation Faults

 Does your foundation have cracks? Even the smallest openings can make flooding worse than it otherwise would be. These breaks allow water to seep in, which causes flood water to damage the foundation. Over time, this can cause further flood damage and even structural problems. Get those cracks fixed while they are still small.

 Add Retaining Walls

 As you work on landscaping in the spring and fall, consider adding a retaining wall. These beautiful features not only look great, but they can also keep your home from flooding and prevent soil erosion.

 No amount of planning is 100 percent foolproof. If floods still enter your home, be sure to have a professional cleanup crew in Cleburne, Texas fix your home immediately.

Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage.

Do I Need to Move Out of My Home After a Fire?

2/12/2019 (Permalink)

Kitchen in Crowley, TX with smoke and soot damage.

Move Out After Fire Damage

If any part of your home suffers smoke damage from a fire, the severity of the damage will determine if you have to move out. Staying in your home may seem like the best option, but there are some really good reasons for moving out.

  1. It will allow the workers to assess the house and conduct any repairs. During such a time, one would have to move into a motel. The soot damage may mean one’s clothing is destroyed and unusable.
  2. It will allow you to have essentials, such as clothes and boots for work, cleaned and not stored in a smelly home.

Purchasing new items right away should only be done by approval of the insurance adjuster. You must ensure they keep all the receipts safely.

In the case of a fire loss or smoke damage, the insurance has to act fast. There is a legal requirement that they work fast. If you feel the insurer is moving too slowly to compensate for the soot damage, it is essential to contact them or have the restoration company contact them.

How To Create a Fire Evacuation Plan for Your Pets

2/12/2019 (Permalink)

Planning Ahead is the Best Way to Ensure Your Pets' Safety.

No one wants to consider the possibility of facing a fire emergency in their own home, but it could happen at any time. Coming up with a fire plan is key to getting yourself and your family out safely. But what about your pets? If you don’t include pet preparation in your fire safety plan, you may not be able to get your furry friends out in time. Make sure this heartbreaking situation doesn’t happen by following these steps to create a fire evacuation plan for your pets.

  1. Keep Pets Away From Fire Hazards

If you have any potential fire hazards in your Crowley, TX, home (such as space heaters or fireplaces), keep your animals away from those areas. A simple baby gate or leash can be used to confine your pets to the safest areas of your home so they can’t start a fire. If you plan to leave the home, turn off all heaters, electronics and other potential fire hazards beforehand.

  1. Use a Pet Alert Window Cling

If firefighters have to get you out of your home during a fire emergency, they’re not likely to know you have animals inside as well. As part of your pet safety plan, purchase or create a pet alert window cling that includes the number and type of pets inside your home. Keep the window cling affixed to a front window where it can be easily seen by rescuers.

  1. Put Pets Near Doorways When You Leave

Whenever you leave the home, make sure your animals are located near a front doorway so they can be easily rescued if needed. You may choose to confine your pets in a playpen or put them on a leash so they don’t wander from the area while you’re gone.

These steps will make it easier for rescuers to bring you and your pets to safety in the event of a fire emergency. You may also want to have the number for SERVPRO of Crowley & South Johnson County on had to help you repair damage after a fire.

Water Damage and Your Insurance Company

2/12/2019 (Permalink)

Flooring in a Crowley home had to be removed by SERVPRO of Crowley technicians due to water damage.

Insurance Company Information after Flooding

Dealing with insurance companies is unavoidable when you have flood damage or a roof cave-in due to a pipe break somewhere. There are forms, phone calls and inspections. A few wrong steps and your claim may be delayed and repairs not done. Mitigation means reducing risk of loss and it's something that insurance was made for. Don't leave your flood damage claim in the hands of non-experts. You may forget a form or not include a task that's critical to getting a full claim for your flooded home or small business.

An experienced restoration company knows the procedures to follow with insurance companies and local governments. A licensed restoration company can negotiate on your behalf with your insurance company to get the best claim and estimate in place. They know the right vendors and contractors to help you to full restoration and mitigation from wall leaks to a supply line break. Use their knowledge to save money, time and effort. You don't have to be confused about your claim. Talk to an expert.

Water in home or water in business situations can be devastating. It's not something that can be planned for. When it happens, it's important to deal with it as quickly as possible as part of mitigation efforts.

A bonded and experienced restoration company can help you set priorities.

- Water cleanup and drying have to be first priority.

- Have a thorough assessment for secondary water damage even in places untouched by flood damage.

- Get estimates for full restoration and mitigation.

- Organize staff and equipment for best execution and fastest completion of the job.

- File insurance claims in a timely fashion with all forms and data requested.

- Acquire all needed government permits to complete the work.

If you want your flooded home or business to be returned to its original state, call in the professionals from SERVPRO of Crowley & South Johnson County.

Visit http://www.SERVPROofcrowleysjc.com for more information on water damage.

Black Water Doesn't Always Mean Sewage

2/12/2019 (Permalink)

Toilet overflow with sewage in a Cleburne, TX home.

Different types of water carry different risks.

Clean water is typically safe for human consumption. Gray water has been used since its last filtering but has not encountered contaminates.

The third categorization is more dangerous to people and animals. Unless and until an authority declares the flood water as clean, you should assume it is black water. Learn precisely what that means below:

What Is It?

The classification of water as “black” means that it has come into contact with harmful elements such as raw sewage. This rating means the water may contain all kinds of dangerous microbes, including bacteria, mold, fungi, and viruses. It may even include the norovirus, parasites, and other infectious material.

Why Is Flood Water Classified This Way?

When water enters your home after heavy rains, it’s not just water from the sky. Water damage also comes from overflowing sewage. That sewage can mix with the rainwater and contaminate everything it touches.

Visit our website to learn more about sewage problems and the cleanup process.

Steps To Prepare Your Home for Storm Season

2/12/2019 (Permalink)

It’s true that heavy storms can come any time of the year. However, each region has a specific storm season. Before big storms threaten your home in Cleburne, Texas,  take a few steps to be sure you and your family stay safe from flood water:

Precautions to Take:

  • Make a plan
  • Get extra prescription medications
  • Put together a pack with water and food for a few days
  • Have a way to listen to emergency broadcasts if the power goes out

In addition to completing these tasks, you should prepare your home to keep it safe from water damage.

Schedule Routine Maintenance

Every spring and fall, you should have a professional clean out your gutters and storm drains. This can make sure your system directs flood water away from your home. You should also verify that your roof is in great condition, as even small damage can cause significant problems during a storm.

Check Your Landscaping

Landscaping is more than just a beautiful display of plants. It can also function as a way to prevent having a flooded building on your hands. Be sure that your yard has a slope that takes water away from your home. Retaining walls can help with this.

Furthermore, you should check to ensure that the root systems of your trees are not damaging your foundation. Even small cracks can let flood water in and wreak havoc on your home.

Know What To Do in an Emergency

Some things you can’t do until a storm is imminent. For example, you can keep your gas on until big storms are immediately coming. However, you can learn now how to turn off your home’s gas, water main, and power. Be sure that other adults in your home also know how to perform these tasks.

Get ready before a big storm hits Cleburne, Texas. Follow each of these steps and be as prepared as possible. If you still get water damage, be sure to call a cleanup crew immediately. Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage.

Skilled Cleanup Services

2/7/2019 (Permalink)

Several benefits result from seeking qualified storm cleanup and storm remediation. Storm damage often creates unseen roof damage and wind damage issues necessitating roof repair. It may cause flood pump failures and groundwater concerns. As a professional home restoration firm, SERVPRO of Crowley & South Johnson County considers all types of possible hurricane damage and storm restoration issues, from roof leak and roof repair issues to hail damage repairs and long-term water restoration problems.

From replacing a damaged flood pump to verifying safe water restoration, these professionals offer valuable services. Ask SERVPRO of Crowley & South Johnson County  to extract dirty groundwater from the premises, assess wind damage and roof damage, document auto hail damage, and perform many other types of storm remediation.

Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage.

Fire Damage to Your Commercial Building in Crowley.

2/7/2019 (Permalink)

Trucks from SERVPRO of Crowley & South Johnson County on the scene of a company damaged by fire and smoke.

Smoke Damage to Your Business 

Recovery after a fire is important to keep your company in business. The longer smoke particles stay embedded on surfaces in building materials, the more difficult it is to remove. The smoke damage remediation process must begin at once. SERVPRO of Crowley & South Johnson County is available 24 hours a day, 7 days a week to get your business back up and running.  With a properly applied Mitigation process all salvageable items can be cleaned and restored by our vastly trained and highly skilled crew of technicians.

As a professional fire damage restoration company, SERVPRO of Crowley & South Johnson County can completely restore a building that has been affected by any fire despite the size or scope, so your company looks "Like it never even happened."

Creating a Severe Weather Plan With Your Family | SERVPRO® of Crowley & South Johnson County

1/30/2019 (Permalink)

Yes, we have come a long way when it comes to advance warning for some types of severe weather, but there are going to be times where Mother Nature will manage to catch us without warning.

We have identified some steps you can take and safety tips that will ensure your family is prepared for various severe weather happenings.

Creating a Family Emergency Plan

One of the best ways to help your family stay as safe as possible in the event of severe weather is to have an established family emergency plan available.

If you have taken the steps to provide your family with an emergency plan, be sure to practice and review it as the weather seasons change to ensure everyone knows exactly what to do.

If you’ve not yet created a family emergency plan, take a look some things to consider when developing one:

1. How Will You Receive Emergency Alerts?

Thanks to the availability and abundance of smartphones technology today, it is easy to receive emergency alerts and warnings right at your fingertips. If you have a weather app or Google on your smartphone, you will quickly receive emergency alerts, providing you with valuable time to act in severe weather situations. But remember, warnings and alerts are still broadcast over radio and TV.

2. What Are the Storm Shelter Options?

If you live in an area where tornadoes are common, hopefully you have a basement available for shelter, but if not, find an interior room on the lowest level that is away from corners, windows, doors and outside walls. There are other situations besides tornadoes that require some sort of shelter, and you can learn more about those situations that call for them by visiting ready.gov.

3. Do You Have Multiple Evacuation Routes?

By mapping out multiple evacuation routes in the event hurricanes, flooding and fires force you from your home in a hurry, you allow for the possibility that your chosen route becomes impassable and will have other ways to escape. Also, have escape locations in mind that will allow you to bring your pets along the way if you have furry family members to evacuate also.

4. How Will We Communicate in Severe Weather?

Cell phones are generally a reliable way to communicate with your family; that is until the cell tower is damaged by the weather or there is no power available to recharge your cell phone battery or your phone is left behind or lost. Your family needs to have an alternative emergency communication plan in place, as well as a safe meeting place if any of you get separated.

If a storm does cause damage to your home or business, don’t hesitate to call your friends at SERVPRO® of Crowley & South Johnson County to get the cleanup and restoration process started.

Items That Could Cause Water Damage in Your Home | SERVPRO® of Crowley & South Johnson County

12/4/2018 (Permalink)

Severe weather is often one of the first things that comes to mind when thinking about water damage. While storms and flooding are a major cause of water damage, they are often not the only cause for water damage. Instead, various items in your home can be responsible for many water damage situations.

What You Need to Know

Water damage is something that many homeowners will face, and it is the third most common reason for homeowners insurance claims between 2011 and 2015, with an average payout of $8,861 per claim.

First, let’s learn the difference between water damage and gradual damage, the latter of which can impact insurance claims.

Gradual damage is anything that happens over time, such as plumbing issues in the walls causing damage to the walls, ceilings or floors, or water damage caused by cracks in the foundation. Unfortunately, many of these are not covered by homeowners insurance, while storm-related water damage usually is.

A List of Common Culprits

According to the Insurance Institute for Business & Home Safety (IBHS), the main causes of water damage are:

  • Plumbing supply system failures, which can involve frozen pipes that can burst because of the increase in water pressure caused by freezing water or when the supply system material fails and causes a leaking or pipe to burst. Per IBHS, plumbing supply system failures are the leading source of residential water losses and cost an average of $5,092 per incident after the deductible. Also, homes that are 16 to 40 years of age make up a larger group of supply system material failure claims.
  • Plumbing drain system failures can occur when a sewer drain backs up and overflows into a home or from a breakdown of materials used. In their study, IBHS found that 52% of drain system failures were caused by sewer backups, and 37% were related to material performance issues. Also notable is that the average drain system failure was more expensive in southern region states than in northern region states.
  • Toilet failures are the second highest source of residential water loss after plumbing supply system failures and can be caused by faulty fill valves or clogged drain lines. According to IBHS, toilet failures that happen on the first floor of a home are more damaging and result in more claims than those that happen in basements or upper floors.
  • Water heater failures. When water heaters reach their life expectancy, the tank will start to rust and corrode, resulting in leaking or bursting issues. IBHS found that 69% of all water heater failures resulted from a slow leak or sudden burst and, on average, cost $4,444 per incident after deductible.
  • Washing machine failures are typically caused by supply hose failures, machine overflows and drain line failures. Washing machines are one of the top 10 sources of residential water losses. Per IBHS, supply hose failures accounted for more than half of all washing machine-related losses.

If you experience water damage in your home, our team at SERVPRO® of Crowley & South Johnson Countyis available to help with cleanup and restoration, making it look “like it never even happened.”

Copyright © 2018 SERVPRO of Crowley and South Johnson County

3 Reasons To Check Under Your House After a Flood

11/13/2018 (Permalink)

Mold damage in a Crowley, TX home

Check Under Your House After a Flood

When flood waters fill your space, you may find damage all over. Water can run down your walls, pool in your basement and stain your ceilings. How can you properly clean up after a home flood? Because there are so many potential damages, you need to check every part of your house after a flood. Your water damage restoration team in Crowley, TX, may encourage you to look in your crawlspace for the following reasons.

1. Poor Drainage

Do you already know that your crawl space has poor drainage? If you've had flooding issues in the past, it gives you even more reason to check under your home after a flood. Storm damage can cause standing water to invade the lower levels of your home. Even if other areas of the house were free of flooding, poor drainage may cause excess ground water to run into your basement.

2. Mold Growth

If you don't check under your house after a home flood, you may encourage mold growth. Whenever excess moisture is left unattended, it increases the risk of mold growth. Even if the water drains out, you may still have high humidity in this small space. The high humidity may be enough to start a mold colony if you do not dry out the space properly.

3. Building Materials

You also need to check under your crawl space to make sure all of your building materials are in good shape. Your restoration company may check on the beams to make sure they are not warped. Other building materials to check on include insulation and vapor barriers. Failing to repair and replace these items after a flood can leave your home vulnerable to further damage.

Storms can cause a home flood. It is important you have this type of damage properly cleaned up to ensure your house does not suffer from secondary damage. Most homeowners are aware they need to clean up roofing systems and interior rooms, but you may also need to check under your house for more flooding damage.

3 Ways To Avoid Fires When Grilling

10/25/2018 (Permalink)

Grill in safe place in your Keene,TX

Three Ways to Prevent a Grill Fire

Gas, hardwood, and other types of grills generate a lot of heat and often rely on open flame. It is possible to grill safely if you take a few simple fire safety precautions. Here are three ways to prevent a grill fire at your home in Keene, TX.

1. Grill In a Safe Place

One of the best ways to avoid starting a barbeque fire is to move a safe distance away from structures and flammable items. Never operate a grill on a patio or porch that has a roof. You should also never start kindling a cooking fire inside. Always allow a grill to cool completely prior to storage.

2. Clean and Maintain Your Grill

A grill fire is more likely to break out on a grill covered with grease and flammable food residue. Maintain a fire for at least ten to fifteen minutes after cooking to burn off residue and scrape the grates with a wire brush. Give the entire grill a deep cleaning at least once or twice per season. When the grill is cool, remove the grates and drip pan and clean them with water and a suitable soap. Wipe down the interior and exterior.

3. Factor Fire Safety Into Food Preparation

Trim excess fat from meat prior to grilling. This can reduce the amount of grease that builds up on the grates or in the drip pan and lower the risk of a barbeque fire. You should also use igniting agents responsibly and store containers at a safe distance from an open flame. Keep other flammable items such as napkins and towels at a safe distance.

These measures can help you grill more safely. If a grill fire does start and cause damage to the exterior of your home, schedule an appointment with a fire and smoke damage mitigation and restoration company in Keene, TX.

Why Is Flood Water a Type of Black Water?

10/19/2018 (Permalink)

Flooded building in Crowley,TX

Flood water is considered Category Three black water because it may contain harmful contaminants. Flooding results when surface water overflows or heavy rain falls in Crowley, TX. Although this water may not initially contain solid waste, chemicals and other contaminants are likely to leach into standing water. Find out what the water resulting from flood or storm damage might contain and the risks it could pose.

Which Contaminants Are Found in Flood Water?

Water can pick up a variety of contaminants as it collects and stands outside or in a structure. These may include:

  • Chemicals
  • Heavy metals
  • Pathogens
  • Solid waste

Any of these contaminants can cause problems for humans or animals that are exposed to, or attempt to ingest, this water. In addition to potentially dangerous substances, contaminated water may also contain microbes that can cause illness.

What Are Some Possible Flooding Risks?

In addition to posing a threat to building materials and contents, water resulting from flooding can also pose a threat to individuals. A few possible risks include:

  • Exposure to toxigenic substances
  • Irritation of skin or other bodily systems
  • Contagious infections

If water is allowed to stand for 24 hours or longer, the risk of mold growth will rapidly escalate. Schedule a complete cleanup sooner rather than later.

Are There Any Other Sources of Black Water?

Sewer backups are another common source of Category Three water, and these incidents may coincide with a storm. If heavy rains or flooding cause a municipal sewage system or septic tank to back up, it will also be necessary to drain, disinfect and dry the affected area.

Flood water can cause structural damage and expose occupants to contaminants. Mitigation experts will wear personal protective equipment and use professional cleanup methods to quickly remove water and limit the extent of secondary damage. Rely on a commercial storm damage restoration company in Crowley,TX.

How To Flush a Water Heater

10/11/2018 (Permalink)

Water damage caused by water heater in Cleburne,TX

A water heater, sitting in a dark closet or basement, is easy to forget. If you want to ensure the longevity of your hot water tank, then you may want to follow the steps below to flush the system, clearing out harmful sediment and debris.

1. Turn Off and Prep the Tank

To perform a water heater flush, you may want to have a garden hose and screwdriver handy. Additionally, you will need to prep the tank by first turning off the power and/or gas. Then, attach one end of the garden hose to the tank, and place the other end in a drainage area that can tolerate the hot water.

2. Flush the Tank

To empty the water heater, open the drain valve on the tank and make sure the water is escaping through the hose to the drainage area. After a few minutes, turn the hot water on from the nearest faucet. A couple of minutes after this, turn off the water supply. Once the water stops exiting the garden hose, turn on the water supply for only a couple of minutes to flush out the system again.

3. Refill the Tank

When all debris from the tank has drained, close the drain valve and turn on the water supply. Once the water pressure returns to the open faucet, you can be confident that the tank is filled. Be aware that the water from the tap will be inconsistent at first as air is flushed from the lines.

4. Turn On the Tank

Turn the power/gas back on only when the tank is full to protect the integrity of the system. Once the heat is on and the water is flowing strong, you can turn off the running faucet. If you are experiencing problems with the water pressure or the heating element of the tank, you may want to call a professional in Cleburne, TX, to examine any possible causes.

A water heater is an essential element of any home, and flushing the system ensures its continued use. Following the steps above, you can perform this task yourself and maintain your tank for years to come.

3 Reasons to Call a Restoration Company

9/28/2018 (Permalink)

Flooded classroom due to a broken pipe in Keene, TX

If a broken pipe at your business left you with a water damage situation, you may be wondering if you should seek help from a trained technician to handle the pipe burst cleanup process and restore your property. The short answer is that you really should. Read on for 3 reasons why a water and sewer cleanup company is almost always needed in this situation.

1. They Can Help With Remediation

A host of other potential problems can arise from water damage, including mold growth and structural weakness. The right restoration company will be able to help you not only clean or restore everything that has been water damaged, but will also be able to help you mitigate any issues with fungi or other secondary concerns arising after a pipe bursts.

2. They Respond Urgently

With pipe burst cleanup matters, time is everything. The longer water sits, the more likely it is to cause further damage or become contaminated. Many certified companies operate on a 24 hour basis and are dedicated to responding quickly to emergency moisture situations.

3. They Know Cleanup

From cleaning wet surfaces to drying important documents, water damage specialists know how to help you get your business and property back running smoothly by understanding the many different issues that can arise after a pipe incident. They have seen some of the worst wetness nightmares that you can imagine, and will not be intimidated by a complicated job.

You may be tempted to sweep a broken pipe issue under the rug or handle the pipe burst cleanup process on your own. However, experienced Keene, TX, restoration technicians understand what can happen to commercial buildings like yours when large amounts of water come into play. If you let these knowledgeable professionals tackle the accident, you can spend more time on getting your business back to a normal state of operation.

Becoming the Sherlock Holmes of Roofing: How Regular Inspection Can Save Thousands in Costly Roof Repairs

9/21/2018 (Permalink)

If you experience any type of storm damage in Crowley, TX SERVPRO is ready to help

Severe weather is worrisome for most homeowners, especially when it comes to their roof. Roof repair can be a significant expense depending on the level of roof damage, and while many acknowledge the risk associated with hail and water, wind damage is often overlooked. To mitigate the risk of costly repairs, there are a couple of things that you should know.

1. Inspections Save Money

Many roofing companies recommend that you have biannual inspections performed on your roof to ensure that it remains in tip-top shape. These roofing inspections will look for any potential flaws in shingles or asphalt sheathing, making sure to repair any minor issues to protect you from significant damage in the future.

2. Look for Signs of Potential Damage

Aside from inspections, you should perform property walks and basic visual checks of your roof after any severe weather. These walkabouts will likely alert you to any signs of storm damage, like missing shingles, loose flashing, or any other number of minor things that can turn into a significant roof repair if left untouched.

3. Not All Damage Is Detrimental

While seeing any kind of damage to your roof can be stress-inducing, it is important to remember that not all damage is detrimental. The important thing is to take action on any issue, as to protect yourself from having to do a full roof replacement. If you have any questions about the significance of the damage, you should find a roofing specialist in the Crowley, TX, area to assess the situation further.

Roofing issues can be a primary concern for homeowners, but if they are vigilant about performing regular inspections, it doesn’t have to be. Performing regular biannual inspections and walkabouts after a storm can be the difference between a roof repair that cost a few hundred dollars or a few thousand dollars. The choice is yours.

Do Not Despair, You Can Repair

9/14/2018 (Permalink)

Mold cleanup and remediation in Cleburne, TX

Mold Is Everywhere

The appearance of mold is a fairly common occurrence, but major infestations are increasingly frequent as more severe weather events affect Cleburne, TX. There are always mold spores in the air. All it takes is some extra moisture to activate them. Once that happens, serious mold cleaning is called for. In that case, the best (and safest) course of action is to call a professional.

Mold remediation techniques can range from simple to complex, particularly when it involves a treasured family heirloom, such as a pricey painting. While mold damage to a painting can often look quite serious, it does not mean that the painting is unsalvageable.

How To Prepare

After you have made that all-important call to a trusted mold remediation service, there are certain things you should do:

  • Avoid any areas that are affected by mold.
  • Avoid disturbing or touching the mold; this could cause it to spread.
  • Do not make any attempts to dry the mold.
  • Turn off all fans and/or HVAC systems.
  • Do not attempt to do any mold cleaning on your own with products such as bleach or disinfectant.

What To Expect

Once the professionals arrive, there is a standard process that will bring relief. Through various technologies, the mold damage will be inspected and assessed. One of the first things will be to address any water or moisture sources. This will prevent the formation of additional mold colonies. Then, by controlling the air flow, the mold will be contained, thereby halting any further spread. Once heavily damaged, porous materials such as drywall are removed, the cleaning process can commence. Thanks to a wide array of mold remediation techniques and technologies, most mold damage can be successfully repaired.

While a mold infestation can be a traumatic experience, having to throw away treasured items such as paintings need not be a foregone conclusion thanks to modern mold cleaning methods.

How To Replace a Leaky Toilet

8/14/2018 (Permalink)

Every homeowner will likely face issues with an old toilet at some point.

It’s never a good sign when you have a leaking toilet in your home. The leak can become a major flood if not taken care of quickly. Follow these steps to learn how to replace your own toilet.

Removing the Old Toilet

Before you can install a new toilet, you have to remove the old one:

1. Measure the distance from the wall to the bolts on the base of the toilet and from the wall to the side of the bowl to ensure your new toilet is the correct size.
2. Turn off the water.
3. Flush to remove the water from the tank.
4. Take the tank lid off and wipe up leftover water.
5. Disconnect the water supply line from the tank, unscrew the nuts, and lift it off the bowl.
6. Wipe up leftover water inside the bowl and remove the nuts at the base.
7. Lift the leaking toilet up and set it onto a garbage bag.
8. Remove the wax ring from the drain hole, clean out excess wax, and put a wad of paper towel into the hole to prevent sewer gas from venting.
9. Clean the floor if needed, remove the old closet bolts, and replace them with new ones.

Installing the New Toilet

Now it's out with the old and in with the new. Here's how to install your new commode:

10. Warm up a new wax ring with warm water and place it onto your new toilet.
11. Remove the towel from the drain hole. Carefully place the toilet onto the hole. If you miss, it’s better to start with another new ring. Gently wiggle the toilet so it’s flat on the ground and aligned squarely with the walls.
12. Install any necessary hardware to the new tank, set it onto the bowl using a level, and tighten the bolts.
13. Connect the water supply, slowly turn the water back on, and check for leaks.

Every homeowner will likely face issues with an old toilet at some point. When it becomes a leaking toilet, follow these steps to replace it yourself or call a local toilet repair company in Crowley, TX, to ensure everything is done correctly and avoid the risk of future flooding. For more information, visit http://www.SERVPROcrowleysouthjohnsoncounty.com/.

How To Create a Business Emergency Plan

8/14/2018 (Permalink)

A business continuity plan can help you prepare for an emergency situation.

As a commercial building owner in Crowley, TX, it is up to you to make sure your business is ready for anything that comes its way. For many, this means making a continuity plan. This type of emergency plan lays out what should happen in the event of an emergency. Use this quick how-to guide to help you make your own plan.

1. Consider your daily operations. How could flooding affect your ability to perform day-to-day operations? If your business provides goods to customers, you may lose inventory. Your emergency plan may need to include a clause that helps protect your inventory or keep your customers happy.
2. Think about a plan B. You know how your company normally runs, but could your employees do their work from another location if needed? Your continuity plan may include renting a temporary workspace or setting up work-from-home time during the repair process.
3. Spend time training. Making a plan is one thing, but you also have to ensure your employees know what to do if a bad storm rolls through. Have emergency training that goes over standard protocols to help make sure everyone is ready for the worst-case scenario.
4. Find someone to help. While you're making your plan, think about the cleanup of any storm damage. Finding a commercial storm cleanup crew before the disaster hits can save you time after your building is affected by the bad weather.
5. Go over your insurance policy. Understanding your insurance coverage can help you better prepare for damages done by a storm. For example, some policies may help pay for a secondary workspace or cover the costs of some of the repairs. Going over your policy can help you figure out where you need more coverage before your building is damaged.

A business continuity plan can help you prepare for an emergency situation. Working with a professional may make creating this type of plan easier. For more information, visit http://www.SERVPROcrowleysouthjohnsoncounty.com/.

Overview of Commercial Property Insurance

8/14/2018 (Permalink)

You can rely on professional mitigation to help facilitate the claims process in addition to the physical recovery of your building and its contents.

Commercial insurance can cover accidents, theft or natural disasters, like fire. This insurance is not just for manufacturers and retailers; this insurance is good for anyone running a business whether from your home or another building you own in Crowley, TX. If you are renting property, check your agreement to see if you are required to provide insurance. Covered property may include:

• Building
• Equipment
• Vehicles
• Computers and servers
• Furniture
• Signs
• Company records
• Landscaping and fencing
• Inventory

How Much Does It Cost?

Coverage is dependent on the value of your assets, including but not limited to your building. It may also take into consideration the geographical area, proximity to a fire department, and use of fire-resistant materials in construction. Occupants may also affect a building’s fire rating. For example, you may receive a higher fire rating for occupants who work with highly combustible materials or who are warehousing flammable items. Be prepared to share all of this information with an insurance agent.

What Is Not Covered?

Some losses are not covered by commercial insurance and may require additional policies for adequate protection. Some more common considerations include:

• Flood. You should analyze your flood risk and seek out an additional policy if you are at risk.
• Business Interruption. This covers operating expenses and lost profits for the duration of the work interruption.
• Extra Expenses. Examine your policy closely to make sure it includes coverage to move your business to a temporary location while repairs are completed. Some policies may not cover this adequately.
• Loss of Rents. You may lose rent from tenants after a fire to your building.

Commercial insurance can save your business when you have fire damage or another disaster, but it can be complex and requires diligence in a review of the many policy options. At least you can rely on professional mitigation to help facilitate the claims process in addition to the physical recovery of your building and its contents. For more information, visit http://www.SERVPROcrowleysouthjohnsoncounty.com/.

Staying Safe This Flood Season

7/22/2018 (Permalink)

Hopefully you've prepared your home for potential flooding in Cleburne, TX, this year, but now it's time to prepare yourself. The importance of brushing up on flood safety information before disaster strikes cannot be overstated. Here are four safety tips to ensure your well-being if your home is affected by flooding.

1. Watch out for floodwater.

Assume any floodwater you see is contaminated. These waters may have come into contact with sewage or other hazardous materials (such as chemicals). Debris carried by the water may have sharp edges, and dangerous insects or animals could be lurking just under the surface. Floodwater is also much stronger than it seems. Do not attempt to wade through moving water; you can quickly be knocked over or swept away.

2. Use good judgment around electricity.

Always turn off all power and gas before entering a flood-damaged home. Never attempt to use electrical appliances that have come into contact with floodwater until they have been checked for safety. Avoid downed power lines and keep yourself far away from any standing water in their vicinity.

3. Know how proper sanitation affects your health.

Sound flood safety practices include discarding any flooded items that cannot be sanitized. This includes water-retentive objects like rugs and stuffed animals, cosmetics and toiletries, and any wooden kitchen utensils. Always inspect and disinfect packaged food before use. Even things that appear to be sealed may have punctures or cracks you cannot see. If you just don't know, let it go.

4. Be mindful of physical dangers.

Most serious accidents occur during the clean-up process. Be careful when moving heavy waterlogged objects, wear protective clothing to avoid cuts, and don't do anything that might result in a dangerous fall. It's always safer to consult with restoration experts before attempting difficult cleanup procedures yourself.

Though you'll want to quickly survey any damage and begin cleaning up immediately after a flood, the most important part of any post-disaster restoration is assuring your family's well-being with proper flood safety. It is always possible to repair your home. It may be more difficult to repair your health.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

Can I Salvage My Electronics After a Fire?

7/15/2018 (Permalink)

It’s no secret that fire can leave destruction in its wake. Even small house fires can damage or even destroy your home’s structure as well as your belongings inside. You may think that items such as electronic equipment would be useless after a fire. However, you’ll be happy to know that in some cases, you can use fire cleanup methods to restore and preserve your electronics such as laptops, TVs, stereos and other valuable items.


What can You do Immediately?


Once you have the fire under control, you will start to assess the damage. When you get to your electronics, take the following action without delay:

• Carefully move them to a safe, secure location.
• Do not turn them on or try to operate them.
• Call a seasoned restoration specialist to examine the extent of the damage.


What Will the Pros Do?


When a professional comes to your Cleburne, TX, home to look at the smoke damage your electronics sustained, he or she will promptly work on removing the acids the smoke left behind. This acid will begin to corrode the equipment and render it useless. The faster the technician can remove and clean these materials, the better chance you have of using the electronics again.


Why Call Professionals?


During fire cleanup, you may be tempted to clean your electronics yourself. You should always let a trained professional take care of these items. Not only do the pros have the right equipment to effectively and successfully clean your electronic equipment, but they also have extensive experience in restoring people’s TVs, computers and various other electronics. If you attempt to do this on your own, you may cause further damage.

If you want to salvage your most important electronic equipment during a fire cleanup, make sure you call a professional restoration company. With expert help, you don’t have to say goodbye to your electronics.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

3 Ways Mold Sneaks Into Your Air Ducts

7/10/2018 (Permalink)

HVAC cleaning can be an intimidating process for business owners in Cleburne, TX. However, if air ducts aren’t inspected often, they can accumulate mold and spread it throughout the building. In order to completely solve a mold problem, you may need to understand how mold enters and forms inside the ventilation system.


1. Using the Air Ventilation System Before Mold Removal.



Since moisture builds up when there is no air circulation, it’s easy to assume that air vents help prevent mold from growing. However, if mold has already formed, you may expect a completely different outcome because mold can travel easiest when it dries out. If you switch the air vents on before a HVAC cleaning professional comes in, you may be helping the mold find a more suitable area inside the building to grow.


2. Dust Accumulation Inside Vents.


How does mold form inside vents if the air flow pushes it around? While an air ventilation system isn’t running, dust can form inside the ducts. Conversely, mold may also settle on the dust in the vents along with any moisture that has been sucked in. Since dust is often an accumulation of small organic particles, it can become a perfect food source for mold in the vents. That’s why you should consider cleaning vents routinely to help prevent mold in the ducts.


3. Moisture Inside the Duct Work.


When a building is humid and the air conditioning is turned on, it sucks the moisture out of each room and through the vents. Along an entire air duct system, there are several nooks and cracks in which the moisture may tend to accumulate. Since mold prefers a good source of moisture, it may start growing in these cracks and eventually spread onto the outside of the vents.

If you are a property owner in Cleburne, TX, you may wonder whether or not mold has invaded your air ducts. A professional HVAC cleaning service may help you find and eliminate mold from within your ventilation system.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

What To Do When the Toilet Leaks Every Time You Flush

6/26/2018 (Permalink)

Most everyone is familiar with a leaking toilet that continues to run after it is flushed, but far fewer people know what to do when water is leaking outside of the bowl and onto the bathroom floor. While not as common a problem as water leaking around the seal inside the toilet, this kind of bathroom leak can lead to severe water damage. The solution is to stop this small problem before it turns into a bigger one.


What Causes a Toilet To Leak?


Toilets can leak for a number of reasons:

• Faulty seals
• Loose closet bolts
• Leaking supply line or valve
• A cracked bowl

If you are seeing water on the floor around the leaking toilet and it is not coming from the supply line or valve or a crack in the bowl, chances are it is due to the seal under the toilet being faulty. You may be able to stop the leak by simply tightening the bolts that secure the toilet to the floor, but if that does not solve the problem, it is time to replace the wax gasket beneath the toilet.


Replacing the Wax Gasket.


Replacing the wax gasket can be easily performed in just a few simple steps:

• First, drain the toilet and then close the supply valve.
• Loosen and remove the bolts that secure the toilet to the floor.
• Lift the toilet off and then set it aside, being careful not to damage the toilet.
• Scrape all the wax off the flange on the floor.
• If you notice any damage to the closet flange, repair or replace the flange before installing your new wax gasket.
• Carefully place the new gasket on the flange and be careful to make sure it is completely centered.
• Replace the toilet and press down firmly to compact the gasket.
• Reconnect the water line and fill the tank and then inspect for leaks.

A leaking toilet can cause significant water damage to your bathroom that is best remedied by contacting a professional cleanup company here in Crowley, TX. However, with these few easy steps, you can fix this small problem before it becomes a big one.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

How to Prevent Toilets From Flooding a Commercial Property

6/19/2018 (Permalink)

Most owners of commercial properties are familiar with the inconvenience and water damage risks that a clogged toilet poses. A seemingly minor incident can starts out as an accident or nuisance but may lead to serious damage in the event of a toilet overflow or sewage backup. Here are three simple ways to reduce the frequency and severity with which toilets get clogged or flood a commercial property.

1. Order thinner toilet paper. One of the reasons that commercial properties tend to be stocked with single-ply paper is to help prevent clogs. Even if a customer or occupant flushes a large wad of thinner toilet paper, it is less likely to lead to a clog or cause a toilet to overflow than thicker toilet paper. Multiple ply paper also tends to cost more per square foot.

2. Provide wastebaskets and personal item disposal baskets. A discreet wastebasket situated in a bathroom stall can reduce the amount of debris flushed down toilets that is likely to cause flooding. Property owners should make disposal solutions as convenient as possible to encourage building occupants to use these options rather than causing a clogged toilet.

3. Indicate bathroom rules on a sign. Posting waste disposal guidelines in a visible location in a bathroom can actually make a difference in occupants' behavior. Point out what should and should not be flushed to lower the frequency of clogs or flooding at a commercial property. You may also provide information for building services or other options in case an occupant or guest experiences difficulties when flushing that suggest that a clog may be present.

These three steps can help to prevent a clogged toilet from flooding a commercial property in Crowley, TX. If a sewage backup does occur, the owner of the building should contact a certified restoration service that specializes in water and sewer damage cleanup.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

Protection From the Storm

6/14/2018 (Permalink)

Storms can happen quickly and violently, and the resulting damage can be catastrophic. Tornadoes and hurricanes in the United States have a history of wreaking havoc on lives and structures. Damage from wind, water, debris, and even fire can occur. With such a severe threat, commercial storm insurance is available and is a popular financial decision with many business and commercial building owners. Here is a breakdown of common damages from storms assisted by insurance, as well as the contingencies involved:

• Contents coverage – These plans typically cover inventory, computer systems, furnishings, and equipment. A specific dollar amount is usually placed on the contents, so it is important to make sure that this amount covers a total loss.
• Falling debris and trees – As long as it is in direct relation to the storm, the commercial property storm insurance may cover the damage caused from a falling tree; however, if the tree was already at risk of falling and/or lacked regular maintenance, the coverage may not apply.
• Rebuilding and cleanup – If a great deal of damage occurs, the policy may help with cleaning up and rebuilding. Remember that the value of the cost to rebuild is often reflected in the coverage, which is different than the property’s market value.


When Does It Apply?


Determining what is covered under this type of insurance can be complex, but the list above provides some basic information and understanding. Commercial insurance coverage varies by company and other factors, but the general goal is to provide compensation for damage that is unpredictable and unavoidable in Cleburne, TX . Remember that many commercial insurance policies will not cover damages incurred from normal wear and tear on the structure.


Protecting Your Livelihood.


Nature is powerful and can be unpredictable. Whenever it threatens a business or even causes damage, having storm insurance for commercial property can provide financial protection and immense peace of mind.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

Restoring Content Damaged by Smoke and Soot

5/15/2018 (Permalink)

Commercial fires can often be severe and leave businesses devastated. While not everything can be recovered from the aftermath of fire, you will want to preserve the content that can. It is beneficial to know the best methods for content cleaning when your goods have been affected by smoke or soot. For example, clothes that retain soot or the residual odor of smoke from a fire can be restored to their previous condition by professional dry-cleaning. Here are a few other methods for preserving your smoke and soot damaged items:

? Foam-cleaning should be attempted on all fabrics that are not color fast and those that may shrink during the wet cleaning process.
? Wet-cleaning can be used when dealing with garments that retain their color and items that have been heavily or moderately soiled by smoke or soot.
? Immersion-cleaning is generally reserved as a last resort and involved dipping contents into a cleaning agent.

It is always best to contact local Cleburne, TX, professionals to assist you with your content cleaning needs.


Items Constructed from Non-porous Material


Methods like dry-cleaning and wet-cleaning are great for fabrics, but what about non-porous materials? Your jewelry, electronics, vinyl records, and an abundance of other items can be saved with ultrasonic cleaning. An ultrasonic cleaner uses ultrasound to clean damaged items, often with the help of a small amount of tap water.


Electronic Content


If you have considered moving your business’s belongings into content storage due to structural damage or other fire damage, bear in mind that it is essential to clean smoke and soot from electronics as soon as you are able. Metallic objects can become corroded due to acid contained in the smoke residue. While dry-cleaning clothing will certainly be a priority for some retail locations, you should also be mindful of electronic items that may store vital information, such as laptops, cell phones, servers, and point of sales computers and have them cleaned immediately to prevent loss of data.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

Taking a Look at the Basics of Mold

5/12/2018 (Permalink)

You can usually recognize mold on sight if it’s invaded your Cleburne, TX, home, but do you really know the ins and outs of this nuisance? It’s important to be able to identify mold easily, particularly black mold – and to know what to do about it when you find it.


Five Easy Facts About Mold


Let’s take a look at these things you should always remember about mold:

1. Mold is a fungus. This means that like any fungus, it sprouts from spores. Those spores are usually free-floating in your environment at all times, and only need a catalyst to grow into an active fungus infestation. That catalyst is water in any form, whether it’s a puddle or humidity in the air.
2. Mold grows on organic surfaces. This can include food and plant matter, but you would be surprised what else is considered “organic” that mold will happily take root in. This includes the drywall of your walls and ceilings, as well as wooden floorboards and furniture upholstery.
3. Black mold doesn’t always start off black. Black mold can start of gray or green or white or even yellow, before darkening through stages to brown and then black. You may not think you have a black mold infestation when you actually do.
4. Mold is not the same as mildew. Mold and mildew are actually two different types of fungus. They can be differentiated by color and texture, and by their growth patterns. Mold is fuzzy and thicker, while mildew has a sort of soft, powdery texture.
5. Often mold can only be detected by trained professionals. Certified mold remediation specialists can identify mold that isn’t apparent to the naked eye. Mold remediation specialists can also help you develop strategies for mold prevention and mold cleanup, depending on if you have an active infestation or not.

For more information, please visit us athttp://www.SERVPROofcrowleysjc.com

Two Types of Fires You’re Likely Not Prepared For

5/7/2018 (Permalink)

A home fire can destroy everything you own, and insurance is the best way to ensure you are compensated for damages. However, what if your house is vacant during the fire or is subject to arson? In these circumstances, insurance does not usually cover damage you incur. Residents in Cleburne, TX, are preparing by taking decisive action to protect their homes and their pocketbooks.


Ensure Your Property Isn’t Vacant


Insurance policies have varying definitions of what constitutes a vacant property, but generally it means a property that has been unoccupied for 30 days or longer. Holiday homes only used for a few weeks each season may fall into this category. If you vacation or travel extensively, whether for business or pleasure, the insurance company could consider your home vacant if a fire occurs during your absence. Here are some tips to make sure you don’t get caught off guard by the finer details of your policy:

• Verify the exact number of days your property can be left unattended without being declared vacant.
• Prove that you were home at least once within the specified period as an extra precaution.
• Purchase vacant home fire insurance if you cannot guarantee that you will be around before the window of time expires.


Don’t Fall Victim to Arson


If you experience a fire that is purposely set, the damages may not be covered by insurance. Arson constitutes insurance fraud; in other words, it’s starting a home fire on purpose to collect insurance money. If investigators discover that your home has deliberately been set ablaze, then the insurance company can reject your claim.

Luckily, most homeowners don’t set fire to their own homes, so all you need to do is take some common-sense precautions to prevent others from doing it. Install basic security cameras around your property, particularly near flammable structures. Keep multiple fire extinguishers on your property and consult with experts on how to fireproof your home.

The stakes are too high to be caught off guard by a home fire. You stand to lose everything if you are not prepared. Fortunately, with the right research and preparation you can be ready for anything.

For more information, please visit us athttp://www.SERVPROofcrowleysjc.com.

3 Tips To Avoid Spore Spreading

4/23/2018 (Permalink)

Even if your commercial building is new, it could easily take a fungal friend under its wing. Because mold is naturally resilient, it could creep in without your even noticing. The following three mold cleanup tips can help you minimize potential spore spreading in your otherwise clean space.


1. Minimize Moisture


Fungus – whether it's black mold or another pesky type – can spread quickly and without a trace. An isolated mopping from a leaky pipe simply won't cut it since moisture can come right back. Get to the bottom of maintenance problems and tackle those leaky areas, no matter how tedious this step may seem. Even a drink spill or two on carpeted floors can become the new hot spot for mold growth.


2. Turn off HVAC Systems


You might not think you have a moisture problem, but even the slightest bit of water damage can open the fungi floodgates. One way to cut off mold's resources involves turning off your HVAC system. Forced air units can easily transport mold from room to room, and your system could be behind it all. Sometimes, bringing in the judgment of a professional can ensure that all mold cleanup steps are in place.


3. Ensure Airflow


Dovetailing from the last tip, you may also want to give your entire building's ventilation a once-over. For instance, black mold only needs a little boost to spread rapidly throughout an indoor space, so be sure to let some fresh air into the building from time to time. Part of this step can include keeping some doors and windows open to keep airflow going.

You don't have to be a biology expert to know that mold can inflict serious damage to your building in Cleburne, TX. Keep the above steps in mind, even when you don't suspect any damage. After all, black mold doesn't exactly need an invitation to make its big move onto your company's turf.

For more information, please visit us athttp://www.SERVPROofcrowleysjc.com.

How To Address Water Damage in Your Commercial Property

4/16/2018 (Permalink)

A broken fire sprinkler caused by faulty installation or materials resulted in extensive damage to three commercial businesses in an office strip.

Commercial property is susceptible to the same challenges in Fort Worth, TX, as a home, such as flooding, fire, and storm damage. Many commercial locations have an added layer of protection such as fire sprinklers. Fire sprinklers may save your business space from complete fire devastation. On the other hand, you could have to contend with the water damage fire sprinklers create.


Why Fire Sprinklers May Rain Down


Fire sprinklers may activate due to sensitivity to smoke or an actual fire. They can also cause chaos due to broken pipes in the cold winter months, so care and maintenance is advised. If the fire sprinklers ran in your business locale, it is recommended you contact a commercial water restoration professional to assist in an efficient and effective water cleanup.


How You Can Help Your Restoration Specialists


These specialists can manage the restoration process, but you can complement their efforts with these two time-sensitive steps.

1. Don’t Touch – Though the immediate reaction may be to hustle and remove contents affected by water, you may want to let the professionals lead this charge. Restoration specialists can work closely with your insurance company, so it may be best to let them view the flooding in its original state.

2. Document – As you await the restoration professional’s arrival, it is an opportune time to take photos and videos of the water damage. Try to document as much of the saturation as possible. These measures can let the specialists view the full extent of the compromised building and materials, especially if there is a time differential from actual flooding and their arrival.

Once the commercial water restoration professionals are onsite at your business, the cleanup process can swiftly begin. Your sustained effort of “don’t touch” and “document” may be a great support to these specialists in their work with your insurance company and in restoring your commercial property affected by water damage.

For more information, please visit us athttp://www.SERVPROofcrowleysjc.com.

What Personal Items Can Be Restored After a Flood?

4/11/2018 (Permalink)

During a severe flood, your home is inundated with black water. This is water that has been contaminated with feces, urine and other harmful substances. Because of the serious health risks involved with coming into contact with black water, it’s important that you hire an experienced professional in Cleburne, TX, to safely handle the cleanup. This includes content cleaning.

Which personal items can be restored after a flood depends on several factors, including how severe the damage is and how porous the material is. Non-porous materials that can almost always be cleaned and restored include the following:

• Plastics, including furniture, dishes and toys
• Metals, such as furniture, stands and jewelry
• Glazed pottery or ceramics
• Hard wood furniture

Porous materials may not be salvageable during content cleaning. If the damage is mild, they can usually be cleaned, dried and restored. However, if damage is severe, they may simply need to be replaced. Porous items include things like the following:

• Carpets and rugs
• Upholstered furniture
• Anything made of plywood
• Clothing
• Books and Documents
• Photographs, posters and prints
• Soft toys
• Leather Goods

It may be possible to restore porous items that have suffered moderate damage; however, the cost could be high. In these cases, it may be more practical to replace damaged possessions unless they have a very high sentimental value. For example, it may be worth it to you to restore a one-of-a-kind photograph, but it may make more sense to replace a favorite leather jacket than pay for an expensive restoration.

Restoration experts can often save critical information in important documents, books and photographs by digitizing them. Unless the physical object is of great sentimental value, digitizing water-damaged documents and photographs is often a more affordable way to preserve them.

Content cleaning can be an emotional and difficult stage of post-flood cleanup, but before you make a decision about which possessions to throw away, talk to a restoration specialist in Cleburne, TX. Its representatives can help you figure out what is worth restoring and what isn’t.

For more information, please visit us athttp://www.SERVPROofcrowleysjc.com.

4 Steps for Mitigating Wind Damage

3/29/2018 (Permalink)

High winds from thunderstorms, tornadoes, and hurricanes can turn small objects and debris into dangerous projectiles in Crowley, TX. When these items hit buildings, they can cause a roof leak and broken windows. With some planning and preparation, structural damage can be kept to a minimum.


1. Maintain the Landscaping


Trees, shrubs and decorative items such as fountains and planters can turn into missiles in high winds. Keep the greenery trimmed and secure the fountains and planters. If tying them down isn’t an option, move them inside during storm season. This can prevent them from being hurled against the building or through windows.


2. Cover the Windows and Doors


Keep a supply of plywood onsite to protect the windows from flying debris. It is strong enough to protect the glass from most large items and small debris such as gravel may embed itself in the surface, without penetrating all the way. Screws can be more effective than nails when securing the plywood to the building.


3. Reinforce Weak Areas


For buildings that have loading docks or interior parking for company vehicles, the garage doors may be susceptible to damage caused by debris. Strengthen glider wheel tracks and add braces across the back of the door to minimize damage. Plywood can be used to cover windows and bolster the braces.


4. Inspect the Roof


As materials age, they weaken. This can result in a roof leak or missing shingles during storm season. Use tarps and plywood as temporary measures to protect weak areas and prevent an already damaged roof from getting worse.

Severe storms can devastate a business in Crowley, TX. Untrimmed trees and downed power lines can result in a damaged roof. A minor roof leak can become a gaping hole. If a severe weather event does strike, a disaster recovery team can help you keep downtime to a minimum, whether a passing thunderstorm or a significant hurricane caused the damage.

For more information, please visit us at http://www.SERVPROofcrowleysjc.com.

4 Steps To Clean Up a Water Heater Leak

3/29/2018 (Permalink)

If you have recently experienced a water heater leak, there are several simple steps you can take to clean up the leak and minimize safety risks. Try to limit the extent of the leak as soon as you notice a leaking water heater. Contact a plumber to fix a broken water heater or replace a failed water heater, and then determine the extent of the water damage. Follow these four steps to address the leak. For complete peace of mind, especially with a larger leak, you should contact a company that provides water damage restoration in Crowley, TX.

1. Unplug electrical appliances in the affected area. You don't want to risk electrocution or other appliances being adversely affected by a leak.

2. Remove soaked carpets and moveable items from the area surrounding the leaking water heater. You may be able to dry out some items, but carpet may not be salvageable.

3. Dry the floor as soon as possible. You can use a mop, towels, or a wet-dry shop vacuum to remove excess water. You can also use a desiccant such as silica gel near soaked floors or walls.

4. Circulate air and dehumidify. This will speed the drying process and limit the extent of the water damage while making the environment less conducive to mold growth.

If you notice a leaking water heater in your home while the leak is still small, you may be able to limit the extent of the water damage by taking immediate action. If the leak is larger or has gone unnoticed for more than 24 hours, you should contact a residential restoration service in Crowley, TX. Either you or damage restoration experts will need to clean up and dry all the water to prevent mold. Make sure to also have a plumber replace a failed or broken water heater to prevent another leak.

For more information, visit us at http://www.SERVPROofcrowleysjc.com.

3 Ways To Prevent Mold From Growing Inside Your Home

3/29/2018 (Permalink)

Protecting your Crowley, TX, home from mold can prevent costly repairs and the time it takes to treat it. While mold spores are naturally present in the air, they can multiply during times of high humidity or after a residence suffers water damage. However, there are ways you can prevent mold from taking hold inside your home, whether you are dealing with the aftermath of flood damage or simply want to protect your home from unwelcome fungi.


1. Maintain Your Plumbing System


Leaky pipes under sinks, old toilets and corroded plumbing in your basement or attic can all cause conditions ripe for mold growth. Leaky pipes and appliances can keep surfaces constantly moist, and since mold spores are attracted to moisture, this can cause them to latch on and multiply. Maintaining your plumbing and having a flood cleanup and restoration company come in to find trouble spots if water damage occurs can keep your home free of the moisture that attracts mold spores.


2. Use an Air Filter


One way to practice mold prevention in your home is to invest in an air filtration unit that captures mold spores. Consider using one with a HEPA filter and carbon cartridge to keep your home's air safe and fresh. There are many different models available, and some include a programmable system that allows the unit to run without daily adjustments.


3. Maintain From the Outside In


Keeping your property free of pooling or stagnant water and maintaining your home's drainage system can prevent water from seeping into your basement, where mold is commonly found. Mold spores do not need sunlight to grow and can thrive in dark, moist environments, so keeping your basement dry and ensuring moisture drains away from your home can control mold growth.

While mold occurs naturally, keeping it from encroaching on your Crowley, TX, home can prevent costly treatments and the spread of different species of fungi. Maintaining your plumbing and drainage systems and cleaning up water damage quickly are the best ways to keep it at bay.

For more information, visit us http://www.SERVPROofcrowleysjc.com.

Bleaching Mold Isn’t Enough

2/20/2018 (Permalink)

Bleach is supposed to kill mold, and it does, in fact, kill the mold it can reach. However, it isn’t a long-term or complete solution. If you live in Crowley, TX, and suspect you have a mold problem, a professional remediation expert can help you with a proper fungus cleanup.

The Limits of Surface Cleaning

If you read the label on your bottle of bleach, it likely states the product kills molds on nonporous surfaces like ceramic and tile. Unfortunately, molds grow everywhere:

• On painted surfaces like walls and ceilings
• In fabrics like carpets, rugs, and furniture
• Along grout between tiles and along window seals

Entire colonies of molds can hide between walls, under floors, and behind appliances. Scrub away the surface mold of a deep infestation, and it grows right back.

Molds have roots that burrow into organic material. Wood beams and drywall are favorite targets. Spray cleaners only appear to remove molds by killing the exposed part of the colony on the surface.

The Spread of the Contamination

If you merely wipe or smear the mold around, you may be doing more harm than good. Proper fungus cleanup must also incorporate a strategy for containment. Mold spores released into the air travel until they find new homes. They might spread to other areas and grow new infestations.

The Problem With Increasing Moisture

It’s no secret that molds love moisture. They proliferate whenever they find damp or humid conditions. Bottle sprayers like bleach solutions or even general-purpose cleaners are mostly just water.

Even after you finish your initial fungus cleanup, the damp surface encourages more mold to grow. If you spray an infected area with a more extensive colony hiding beneath the surface, you could just be making things worse.

The Process of Mold Remediation

A professional remediation service helps to clean up mold for you and repair damage caused by mold. Experts identify the true extent of the infestation and treat infected areas while controlling the spread of spores.

Fire Extinguisher Use and Safety

2/13/2018 (Permalink)

Not every fire is a five-alarm emergency requiring Crowley, TX, emergency responders and firefighters to put the blaze out. Some incidents, such as small kitchen fires, can be doused with the use of a portable fire extinguisher. Quick reflexes and knowledge of how to effectively use an extinguisher can save you a great deal of fire damage.

How to use a fire extinguisher:

1. Locate and grip the pin firmly.
2. Pull sharply, breaking the tamper seal.
3. Aim the nozzle at the fire. Try not to get too close, but you should aim low and focus on the base of the fire. Trying to douse the fire from the top down will be less effective and may cause the flames to shower and spread. Dousing it at the base puts out the source more immediately.
4. Take the handle in a firm grip.
5. Squeeze the handle and hold it.
6. Maintain a solid grip on the nozzle, allowing the extinguishing agent to pour directly onto the base of the fire.
7. Use a side-to-side sweeping motion to expand your coverage and make sure the fire is fully covered and suppressed.
8. Maintain watchfulness over the area. A single ember can re-ignite the fire. You may need to repeatedly use the fire extinguisher to be certain.
9. If the fire extinguisher does not contain the flame, evacuate immediately and call emergency services.

Safe use and handling of a fire extinguisher can be essential both in the home and at work. Practice with your portable fire extinguisher to be sure you can respond reflexively and immediately to prevent fires from spreading and protect your home and place of business. If you practice often enough, effective use of a fire extinguisher can become instinctive muscle memory. A rapid, well-trained response can make the difference between a minor fire incident and a major, life-threatening blaze.

How To Create a Fire Evacuation Plan for Your Pets

2/6/2018 (Permalink)

No one wants to consider the possibility of facing a fire emergency in their own home, but it could happen at any time. Coming up with a fire plan is key to getting yourself and your family out safely. But what about your pets? If you don’t include pet preparation in your fire safety plan, you may not be able to get your furry friends out in time. Make sure this heartbreaking situation doesn’t happen by following these steps to create a fire evacuation plan for your pets.

1. Keep Pets Away From Fire Hazards

If you have any potential fire hazards in your Crowley, TX, home (such as space heaters or fireplaces), keep your animals away from those areas. A simple baby gate or leash can be used to confine your pets to the safest areas of your home so they can’t start a fire. If you plan to leave the home, turn off all heaters, electronics and other potential fire hazards beforehand.

2. Use a Pet Alert Window Cling

If firefighters have to get you out of your home during a fire emergency, they’re not likely to know you have animals inside as well. As part of your pet safety plan, purchase or create a pet alert window cling that includes the number and type of pets inside your home. Keep the window cling affixed to a front window where it can be easily seen by rescuers.

3. Put Pets Near Doorways When You Leave

Whenever you leave the home, make sure your animals are located near a front doorway so they can be easily rescued if needed. You may choose to confine your pets in a playpen or put them on a leash so they don’t wander from the area while you’re gone.

These steps will make it easier for rescuers to bring you and your pets to safety in the event of a fire emergency. You may also want to have the number for your local fire restoration experts on hand to help you repair damage after a fire.

Flooding and Insurance Company

1/30/2018 (Permalink)

Cowley home is flooded causing the wood floor to be removed.

Insurance Company Information after Flooding

Dealing with insurance companies is unavoidable when you have flood damage or a roof cave-in due to a pipe break somewhere. There are forms, phone calls and inspections. A few wrong steps and your claim may be delayed and repairs not done. Mitigation means reducing risk of loss and it's something that insurance was made for. Don't leave your flood damage claim in the hands of non-experts. You may forget a form or not include a task that's critical to getting a full claim for your flooded home or small business.

An experienced restoration company knows the procedures to follow with insurance companies and local governments. A licensed restoration company can negotiate on your behalf with your insurance company to get the best claim and estimate in place. They know the right vendors and contractors to help you to full restoration and mitigation from wall leaks to a supply line break. Use their knowledge to save money, time and effort. You don't have to be confused about your claim. Talk to an expert.

Water in home or water in business situations can be devastating. It's not something that can be planned for. When it happens, it's important to deal with it as quickly as possible as part of mitigation efforts.

A bonded and experienced restoration company can help you set priorities.
- Water cleanup and drying have to be first priority.
- Have a thorough assessment for secondary water damage even in places untouched by flood damage.
- Get estimates for full restoration and mitigation.
- Organize staff and equipment for best execution and fastest completion of the job.
- File insurance claims in a timely fashion with all forms and data requested.
- Acquire all needed government permits to complete the work.

If you want your flooded home or business to be returned to its original state, call in the professionals from an experienced restoration company.
Visit http://www.SERVPROofcrowleysjc.com for more information on water damage.

Black Water Doesn't Always Mean Sewage

1/30/2018 (Permalink)

Toilet overflows with sewage.

Different types of water carries different risks.

Clean water is typically safe for human consumption. Gray water has been used since its last filtering but has not encountered contaminates. 

The third categorization is more dangerous to people and animals. Unless and until an authority declares the flood water as clean, you should assume it is black water. Learn precisely what that means below:

What Is It? 

The classification of water as “black” means that it has come into contact with harmful elements such as raw sewage. This rating means the water may contain all kinds of dangerous microbes, including bacteria, mold, fungi, and viruses. It may even include the norovirus, parasites, and other infectious material. 

Why Is Flood Water Classified This Way? 

When water enters your home after heavy rains, it’s not just water from the sky. Water damage also comes from overflowing sewage. That sewage can mix with the rainwater and contaminate everything it touches. 

Visit our website to learn more about sewage problems and the cleanup process. 

Do I need to move out of my home?

1/30/2018 (Permalink)

Kitchen stove with fire and soot damage.

Move Out After Fire Damage

If your house suffers smoke damage due to an incident in the kitchen it depends on the severity of the damage if you have to move out. But there are some really good reasons for moving out.

  1. It will allow the workers to assess the house and conduct any repairs. During such a time, one would have to move into a motel. The soot damage may mean one’s clothing is destroyed and unusable.
  2. It will allow you to have essentials, such as clothes and boots for work, cleaned and not stored in a smelly home.

Purchasing new items right away should only be done by approval of the insurance adjuster. You must ensure they keep all the receipts safely. 

In the case of a fire loss or smoke damage, the insurance has to act fast. There is a legal requirement that they work fast. If you feel the insurer is moving too slow to compensate for the soot damage, it is essential to contact them or have the restoration company contact them.

Securing Your Property after Fire

1/30/2018 (Permalink)

Boarded front door after a fire.

Ensure that Property is Secured

When afire occurs, you should ensure to prevent any further loss. There are a couple of ways to make sure your home is safe.

  1. Board up any holes left by the fire. It will prevent further losses. Your local restoration company can provide board up services for you.
  2. Move any property that is undamaged by the kitchen fire. An insurance company could claim the owner was negligent. Thus, it may reduce the amount one gets as compensation.
  3. File a Claim Immediately. Fire-claims need to be filed immediately. The longer you delay, the more damage will be caused by soot and smoke.

Considers the above measures to reduce the suffering of fire damage. Call SERVPRO of Crowley & South Johnson County to schedule your board up and cleaning.

Environmental Hygienist and Mold Identification

1/30/2018 (Permalink)

Microbial Growth and Mold Growth Identification

Often homeowners identify mold-growth or microbial growth as one in the same. Although both flourish in damp indoor environments often caused by water leaks, floods or humidity, not all-microbial growth is mold-growth. Although undesirable, a microbial presence does not mean that the house has mold-growth. The only method of identifying the growth is through a certified professional who follows specific guidelines and procedures. Thus, during the assessment, samples are taken to identify the growth.

Identifying the Mold

Many claim to have knowledge in the area of mold-growth identification and removal. This can be dangerous, however, because once the fungus is disturbed it must be completely remediated. In recent years, mold cleanup and indoor air quality has received more attention, but still lacks sufficient state regulation. The inconsistencies within the industry can only be standardized through the use of a certified person. Identification and treatment requires the professional judgment of a qualified environmental hygienist. An industrial hygienist or environmental hygienist is tasked with maintaining an acceptable standard of environmental quality that includes safe air.

Visit our website for more information on mold growth and how to have it cleaned.

Does color make a difference when it comes to mold?

1/30/2018 (Permalink)

Is black mold worse than other molds?

It is best to treat all molds as potentially harmful to your home. Black is not necessarily bad because the color is not the determining factor. Indoor mold-growth and mildew can come in varying colors. This is why an environmental hygienist is used to determine cleanup efforts.

Following disposal materials guidelines and coordinating the disposal, the professional mold remediation company reduces the homeowner's exposure risk. We use containment to keep mold spores from spreading throughout the home. We have equipment to clean the air through the use of HEPA filtrations. The highest care is taken into consideration to keep exposure of mold minimal during the cleaning process.

Visit our website for more information on mold growth and how to have it cleaned.

Preparing Your Building for a Disaster

1/30/2018 (Permalink)

Disaster Preparation in Crowley, TX

Getting prepared for a disaster is essential as you never know when some natural event is going to occur. Disaster Preparation can help minimize potential damage from:

  • Water Damage
  • Fire Damage
  • Smoke Damage
  • Flood Damage

Professional services are available to work with businesses to get Prepared and setup Mitigation elements that help in the case of any disaster that results in any one or more of these types of unexpected damage that are cause by nature.

These days more companies than ever are getting flooded in areas that have never had it before. Keeping your business up and running during cleanup will help to keep your insurance costs lower.

Give SERVPRO of Crowley & South Johnson County a call and schedule an Emergency Ready Profile assessment for your business with our help.

Fire Damage and Your Commercial Building

1/30/2018 (Permalink)

SERVPRO trucks cleaning up after a fire damage.

Smoke Damage in Your Company

The same companies that provide recovery services from fire and water damage are usually also expert in correcting any damage caused by a fire in your building. It may have been an electrical fire or even an accidental break room fire.

The need for recovery after a fire is important to keep your company in business. The longer smoke particles stay embedded on surfaces in building materials, the more difficult it is to remove. The smoke damage remediation process must begin at once. With a properly applied Mitigation process all salvageable items can be cleaned and restored.

A professional fire damage restoration company can completely restore a building that has been affected by fire, of any size, so that your company looks new again.

Seek Professional Flood Remediation Assistance

1/10/2018 (Permalink)

Seek Professional Storm Remediation Assistance

What should you do in a flood damage situation?

Unfortunately, in most areas, the extensive destruction apparent in recent hurricane damage won't go away anytime soon. Seek knowledgeable storm remediation. Otherwise, you may find yourself battling a variety of long-term problems caused by flood water far into the future.

Requesting storm restoration assistance from an experienced firm usually provides the fastest way to permanently resolve many types of hurricane damage. Just as qualified roof repair should involve more than simply fixing a visible roof leak or a broken flood pump, water restoration in the aftermath of extensive flood water frequently proves complex. Rely on a firm trained in home restoration and storm remediation. You'll benefit by resolving some long-term flooding issues sooner.

Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage.

Skilled Cleanup Services

1/10/2018 (Permalink)

Several benefits result from seeking qualified storm cleanup and storm remediation. Storm damage often creates unseen roof damage and wind damage issues necessitating roof repair. It may cause flood pump failures and groundwater concerns. A professional home restoration firm considers all types of possible hurricane damage and storm restoration issues, from roof leak and roof repair issues to hail damage repairs and long-term water restoration problems.

From replacing a damaged flood pump to verifying safe water restoration, these professionals offer valuable services. Ask a home restoration firm to extract dirty groundwater from the premises, assess wind damage and roof damage, document auto hail damage, and perform many other types of storm remediation.

Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage.

How does mold get in my house?

1/10/2018 (Permalink)

Mold is already in your home.

When your home is in its normal state you should not have to worry about mold. However, the mold is located in every room of your home in the form of a settled spore. It is invisible to the naked eye but it is there, waiting for the right time to start growing.

Water Damage and Mold Problems

A pipe bursts in your home and you go ahead and get the shop vac and soak up the water. All is fixed, but three days later you begin to see mold on your walls. "How did this get here?" you ask yourself. The mold had always been there but the water that was on the wall didn't dry out quickly enough and the mold had enough time to grow.

Learn more about mold by visiting our mold site.

What to wear during mold remediation?

1/10/2018 (Permalink)

Cleaning up mold should be left to the professionals at SERVPRO. We are certified in mold cleanup and have the necessary equipment. We also use protective clothing to keep mold spores and mycotoxins from harming our technicians.

  1. Tyvec Suits - These suits are made to block microscopic mold spores from our skin. Normal shirts and pants will gather mold spores.
  2. Air Filtration Device - The full face or half face masks have HEPA filters to keep mold spores from being breathed. The mask also has a vapor barrier to keep out the mycotoxins.
  3. Eye protection is worn if using a half face mask. A full face mask has eye protection built in.
  4. Protective gloves and boots to keep skin safe while conducting demolition of the contaminated building materials.

Board Up Services in Crowley, TX

1/10/2018 (Permalink)

After a fire, there may be some gaping holes in your home. Firefighters break windows and doors to vent the home of smoke. It keeps them safe while working inside your home to battle the fire.

However, there are those in our community who would take advantage of those broken windows and doors to take away your possessions for themselves or to sell. It is for this reason that insurance companies will pay for boarding up your home in case of a fire.

SERVPRO of Crowley and South Johnson County can board up your home after a fire to keep it secure. We understand that there are a lot of decisions that need to be made between the homeowner and the insurance. One of those decisions shouldn’t be a secondary claim due to theft and vandalism.

How To Prepare Your Home Before Torrential Rain

12/22/2017 (Permalink)

How To Prepare Your Home Before Torrential Rain

You can’t decide when flooding will impact your area; torrential rains can come any time of the year. However, you can affect how much damage the storm can do to your home. With a little preparation, you can keep storm damage to a minimum.

First, you should prepare your family by doing the following:

• Collecting important items such as extra medication
• Putting important documents in waterproof casing
• Knowing possible escape routes
• Checking that your insurance covers floods

Once you have done those things, you should protect your home from flood damage. Here are a few ways you can keep your house ready for whatever Mother Nature throws your way:

Clean Your Gutters

If your gutters and storm drains are clogged when the rain starts coming down heavily, this could cause serious problems. Your storm drains give the water a safe place to go, but debris stops this from happening. Instead, the water collects and spills over into areas you wanted to keep it from.

Make sure that you have your gutters and storm drains in Cleburne, Texas professionally cleaned every spring and fall. This simple step can help you avoid severe flood damage. In fact, it could save you money in the long run.

Fill Foundation Faults

Does your foundation have cracks? Even the smallest openings can make flooding worse than it otherwise would be. These breaks allow water to seep in, which causes flood water to damage the foundation. Over time, this can cause further flood damage and even structural problems. Get those cracks fixed while they are still small.

Add Retaining Walls

As you work on landscaping in the spring and fall, consider adding a retaining wall. These beautiful features not only look great, but they can also keep your home from flooding and prevent soil erosion.

No amount of planning is 100 percent foolproof. If floods still enter your home, be sure to have a professional cleanup crew in Cleburne, Texas fix your home immediately.
Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage.

Steps To Prepare Your Home for Storm Season

12/22/2017 (Permalink)

Steps To Prepare Your Home for Storm Season

It’s true that heavy storms can come any time of the year. However, each region has a specific storm season. Before big storms threaten your home in Cleburne, Texas there are a few precautions you can take.

Before you secure your home, take a few steps to be sure you and your family stay safe from flood water:

• Make a plan
• Get extra prescription medications
• Put together a pack with water and food for a few days
• Have a way to listen to emergency broadcasts if the power goes out

In addition to completing these tasks, you should prepare your home to keep it safe from water damage.

Schedule Routine Maintenance

Every spring and fall, you should have a professional clean out your gutters and storm drains. This can make sure your system directs flood water away from your home. You should also verify that your roof is in great condition, as even small damage can cause significant problems during a storm.

Check Your Landscaping

Landscaping is more than just a beautiful display of plants. It can also function as a way to prevent having a flooded building on your hands. Be sure that your yard has a slope that takes water away from your home. Retaining walls can help with this.

Furthermore, you should check to ensure that the root systems of your trees are not damaging your foundation. Even small cracks can let flood water in and wreak havoc on your home.

Know What To Do in an Emergency

Some things you can’t do until a storm is imminent. For example, you can keep your gas on until big storms are immediately coming. However, you can learn now how to turn off your home’s gas, water main, and power. Be sure that other adults in your home also know how to perform these tasks.

Get ready before a big storm hits Cleburne, Texas. Follow each of these steps and be as prepared as possible. If you still get water damage, be sure to call a cleanup crew immediately. Visithttp://www.SERVPROofcrowleysjc.com for more information on storm damage.

What You Need To Know About Floods and Black Water

12/22/2017 (Permalink)

What You Need To Know About Floods and Black Water

If a flood comes to your home in Cleburne, Texas you may wonder how safe it is to wade into the water. Many people believe that because rain caused the water damage, it is completely safe to touch. However, this is a dangerous assumption, because it could be black water.

The Institute of Inspection, Cleaning, and Remediation Certification classifies water into these three categories:

• Clean
• Gray
• Black

What Should Homeowners Do? 

If you have water in your home after a storm, do not wade into it unless doing so is necessary. It is also important to dry out the area as soon as possible. That water can spread disease and cause mold growth. 

It’s essential to call an experienced restoration company in Cleburne, Texas as quickly as possible after water damage or flooding occurs. Be sure to rid your home of the black water as soon as you can to keep you and your family safe. Visit http://www.SERVPROofcrowleysjc.com for more information on water damage.

4 Excellent Storm Preparation Tips

11/30/2017 (Permalink)

4 Excellent Storm Preparation Tips

Flood water can wreak havoc on any business in Crowley, TX. You may not be able to avoid a flooded building entirely, but there are ways you can reduce the overall impact of water damage. When storms are approaching, here are some actions to take.

1. Keep Valuables on Upper Floors

Flooding is most likely to impact the basement of your commercial building. Therefore, it is prudent to keep irreplaceable items on an upper level. In the event your business only occupies one floor, then try to keep important belongings on countertops or shelves.

2. Back Up Data

While there are benefits to holding onto physical copies of documents, papers cannot be salvaged when exposed to flood water. With numerous types of software and scanning devices available, it is easier than ever to backup documents within an online system. Do this as soon as you have access to a good system.

3. Locate Weak Points

If you live in an area where buildings are prone to flood damage, you want to ensure your business is always up to par. Have a professional come out once in a while to inspect your building’s roof, basement and gutters so that any points of damage can be addressed before the next big flood.

4. Develop a Business Continuity Plan

A component of any business plan should include continuity measures for how the business will carry on even if the physical establishment needs to close for a while. Perhaps employees can work from home until the building is safe to inhabit again. If you own a retail store, you may need to focus on online sales while the physical storefront is being repaired.

Whether you own a dry cleaner or law practice, you need to prepare your building for impending water damage. Take note of any professional company near you that can aid you if flood water enters your building. Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage.

How to Prevent Mold Growth While on Vacation

11/30/2017 (Permalink)

How to Prevent Mold Growth While on Vacation

You’re about to head out on vacation. As much as you just want to get away, don’t forget to prepare your home in Crowley, TX for your absence. You don’t want to come home to a damaged property. Preparation is the key, and here’s what you can do for mold prevention.

1. Turn Off Water

Anytime you leave your home for a prolonged period of time, turn off the water. That way you can prevent or at least reduce the amount of damage to your home should anything happen to your pipes. Toilets, faucets, ice makers and appliances like dishwashers and clothes washing machines are potential hazards in your absence. If your property has a well, shut off the pump. Check for any standing water around toilets, water tanks and appliances and have the issue fixed before heading out on your vacation.

2. Set the Temperature

Your air conditioning system should not be shut-off completely in your absence. As tempting as this may seem, don’t do it. All your windows are going to be closed and you have to maintain a consistent temperature and allow for moving air to prevent humidity and condensation. A good summertime temperature is between 78 and 80 degrees Fahrenheit. Anything lower than this can create cold surfaces and moisture accumulation. For mold prevention, consider installing a humidistat to keep moisture at bay. It turns on the air conditioning unit when the relative humidity reaches a certain level.

3. Check for Mold

Be sure to check your house for mold growth. If you don’t have a cleanup specialist make this inspection before you leave, your problem could become a lot worse and much more difficult to handle. After they successfully rid your house of mold, they can also explain to you in detail what you need to do to prevent mold in the future.

If you want to be able to enjoy your vacation to the fullest and not worry about mold growth, take these proven steps for mold prevention. Any issues that you notice, such as water damage, need to be addressed before you head out. Visit http://www.SERVPROofcrowleysjc.com for more information on mold damage.

What To Expect During Storm Damage Restoration

11/30/2017 (Permalink)

Front room is flooded by storm water.

What To Expect During Storm Damage Restoration

Storms can have a significant effect on your Crowley, TX business, especially if there is flooding involved. Water damage isn’t confined to just the physical appearance of the walls, floors, and furniture; floodwater can also carry pathogens and harmful bacteria. Proper storm restoration, including the need to tear out of damaged materials, can help restore the appearance of your building as well as mitigate the risk of mold and other harmful substances that can make you and your employees sick. The best way to ensure your Crowley, TX business is ready to reopen after a storm is to trust experienced trained experts to carry out each step of the restoration process.

1. Extraction of Water

If a storm leaves your building flooded, the first thing to do is remove the water. Timing is extremely important; extracting the water as quickly as possible is key to reducing the amount of damage. Generally, restoration experts will use professional-grade equipment to remove the water safely and completely.

2. Tear Out Wet Materials

Depending on the level of flooding, there may be materials that are too compromised to save. In this case, a restoration crew will tear out wet materials to avoid contamination and prepare to return your building to its normal appearance.

3. Dry Out Materials and Structural Components

Restoration professionals usually have special tools and equipment to hasten drying time for floors, walls, and internal structural components. Once excess water is removed, it can still take awhile to get all the moisture out of the hidden parts of your building, such as the carpet mats and wall studs. A thorough drying process is essential to reduce the risk of mold.

4. Final Restoration

Once the water is removed, the tearing out of damaged materials is complete, and everything is dry again, the crew can complete the final touches on your storm restoration. The water damage to your building may require upholstery and fabric cleaning along with odor control procedures to ensure the best results.
Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage.

Fire Damage Restoration in Crowley

11/22/2017 (Permalink)

Removing Fire Damaged Items

A professional fire restoration company can help the business owner decide what items they want to keep and what items they want to get rid of and replace. A fire sprinkler system may have caused problems to many other items that the business owner needs to use in order to help serve their clients. Fire restoration efforts after an electrical fire should concentrate on restoring such spaces so they can become functional again. Professionals can help the owner decide what to do to make the spaces ready to open after commercial fire damage. They may suggest items in the space that can help with fire suppression methods should another fire break out again.

Creating Inviting Spaces Again

In the aftermath of a fire, any business owner may look around the property and feel overwhelming. Damage from a fire can make the entire space feel unappealing. Fortunately, there is hope. Many business owners can turn to professionals to help them figure out what needs to be done to clean up after the fire has been put out. A professional Disaster and Restoration service may suggest that an area be cleaned of ash and soot and that windows and doors be cleaned. They can also clean items that had been used for decoration such as furniture or paintings. An effective professional company can help a business get back to doing business after a utility fire.
Visit http://www.SERVPROofcrowleysjc.com for more information on commercial fire damage.

Restoration Services for Property Owners

11/22/2017 (Permalink)

Fire Restoration For Property Owners

When a property owner is dealing with the effects of a fire in home, they will look to hire a restoration company to help them. The services provided by this type of company are quite similar whenever there is either a fire in home or a fire in business. If there is a fire in home, the restoration company will often evaluate the damage of the home and then clean off all of the smoke and soot.

If there is a fire in business, fire damage restoration will likely be more intensive and take longer to complete. However, fire damage restoration is arguably the most effective way to address a fire in business. After experiencing commercial fire damage such as a fire in business, property owners will want to take advantage of a number of services offered by a restoration company. These services include things such as fire cleanup which is the process of eliminating lingering smoke, soot and debris from the fire. Companies that are assisting property owners who have experienced fire in business will perform a number of steps similar to that of a regular home.

The first step in fire damage restoration for commercial fire damage is to first evaluate and inspect the property. This entails going over all of the structures and assessing their condition. It also consists of looking for smoke and soot and then looking to board up parts of the property. The next step in fire damage restoration and addressing commercial fire damage is to eliminate the smoke and soot. Part of the process may include a board up. When a company looks to boar up parts of the property, it is done to shield everyone from smoke and soot. A company will then perform fire cleanup by using specialized equipment to get rid of smoke, soot and other debris after a board up. Once fire cleanup is finished, a company will then look to sanitize the property and make sure that there are no more hazardous particles in the property. With a combination of a board up and fire cleanup, property owners will be in position to effectively resolve any negative effects caused by commercial fire damage.
Visit http://www.SERVPROofcrowleysjc.com for more information on fire damage.

Mildew and Mold Prevention

11/22/2017 (Permalink)

Prevent mildew and mold growth

In case of an ice damage or an ice dam, you need the professionals to conduct a storm restoration promptly to avoid mold and mildew growth. Mold can grow if the storm restoration process is not done promptly after the formulation of an ice dam.

The professionals have the right tools to clean some of the areas where the fungus has started growing. An ice dam can lead to terrible roof leak if not handled properly and necessary roof repair done. The roof leak will cause the rain water or melted snow to seep into your walls and start forming mold and mildew within a few hours after the damage.

Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage

Wind Damage

11/22/2017 (Permalink)

Wind damage can cause serious roof damage that will require extensive roof repair to restore your home.

In such situations, you need the services of professional in order to get it done right. There are certain crucial details like water getting into your ductwork and vents. Removing the water from such areas and doing roof repair to prevent roof leaks can only be done properly by professionals who have the right skillset.

Professional input

When your home suffers a wind damage or roof damage, you may require some professional input in doing roof repair and removing the flood water or ground water using a flood pump. Besides removing the ground water or flooding and doing a roof repair to prevent roof leak, the professionals will advise on what can be salvaged after the flood water or ground water damage after the storm remediation.

Filing for Insurance claim

After the river flooding, wind damage and the flood water in your home, you need to file for an insurance claim to get compensation for the loss. If you have flood water damage coverage in your homeowners' insurance policy, the water or storm restoration company will guide you on sorting out the complex process of filing for compensation after the storm remediation. Replacing frozen pipes and dealing with ground water or frozen pipes can be a very expensive ordeal. Let the professionals help you with complex issues such filing for the insurance claim after a water damage.

Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage.

Emergency Response to Commercial Fire

11/22/2017 (Permalink)

Timely Emergency Response

Commercial property owners should contact a restoration company as soon as possible in instances of electrical fire or utility room fire. A professional restoration company should arrive at the scene within the first 90 minutes after receiving a call from the client and immediately begin boarding up the building to keep looters out.

The restoration company comes with all the necessary equipment to carry out the entire restoration process after an electrical fire or a utility room fire. This includes water extractors, air movers, and dehumidifiers. Along with the equipment the company will have expert crews to work on your building.

Detailed Fire Damage Assessment

This stage involves a thorough inspection of the entire business premises to find out the condition of belongings as well as the structural integrity of the building as a result of commercial fire damage. The commercial fire cleaning specialist can only prepare a quote after they have pinpointed different forms of fire damage, smoke damage, or soot damage in the building. The inspection process enables the SERVPRO Crews to classify the type of fire, the extent of soot damage, and what items can be saved. Insurance agents rely on the cost estimates provided by a professional restoration company when it comes to compensation, and that is why inspection is very important.

Visit http://www.SERVPROofcrowleysjc.com for more information on fire damage.

Property Safety and Security After Fire

11/22/2017 (Permalink)

Ensuring Property Security After Fire

The property and belongings of a client should be protected during a fire incident and this responsibly lies with the restoration company. There is always a lot of confusion during such moments, and some looters may take advantage of the situation to steal things after commercial fire damage. The strength and stability of windows, roofs, walls, and doors are normally compromised by fire leaving the property vulnerable to theft. The restoration company must ensure that the building is well secured.

Board Up After Fire

Securing the building involves using plywood to cover up windows and doors that had been damaged during the fire. Firefighters often break down doors for entrance, and break windows to avoid a backdraft. Boarding up these entrances will keep your company from having to file a theft claim on top of your fire claim.

Visit http://www.SERVPROofcrowleysjc.com for more information on fire damage.

Fire Damages Often Turn Into Water Damages

11/22/2017 (Permalink)

Water Damage Remediation

Firefighting systems such as the fire sprinkler system or a fire truck leave a lot of water in the building that can end up causing water damage. It is, therefore, the responsibility of the restoration company to use dehumidifying and drying techniques after water extraction to ensure the building is completely dry.

Wet Smoke and Wet Soot Removal

This stage of fire restoration involves soot and smoke cleanup from personal belongings, furnishing and the affected surfaces on the property. The restoration company uses specialized techniques and products to clean wet soot from the building. Everything within the building is cleaned and sanitized.

Visit http://www.SERVPROofcrowleysjc.com for more information on fire damage.

Restoration After Commercial Fire Damage

11/6/2017 (Permalink)


Restoration After Commercial Fire Damage

Commercial fire damage can be a huge problem. A fireman with a fire truck may have broken cherished items as the fire hose was brought inside the property to help combat smoke damage and soot damage. The floors may have been damaged both by the firefighter's hose and his boots as well as lots of water from the fire sprinkler system. A utility room fire can spread and cause soot damage and smoke damage to office spaces. The fire hose the firefighter uses can also create problems as the fire hose may have damaged delicate areas inside of the commercial business. When confronting commercial fire damage, many business owners rely on help from professional fire restoration experts to help them figure out what to do to help keep fire damage and smoke damage to a minimum. They can also turn to fire restoration experts to help them determine where to begin to restore the areas damaged by the fire or sprinkler system so they look inviting to clients again.

Getting Rid of Damaged Items

Many items in any space can be easily damaged by a firefighter. The fire truck may have damaged the outside of the space. A utility room fire that is a space rarely used can still have extensive fire and soot damage that may leak out into the more public business spaces the owner relies on in order to communicate with clients. An electrical fire along with the utility room fire may create problems such as fire damage that cause issues with office furniture. Soot damage and smoke damage can make it hard for the business owner to even occupy any space there after extensive commercial fire damage. Sparks from the electrical fire may quickly cause fire damage to items like window treatments and rugs. A fire sprinkler system, as part of an overall fire suppression plan, can allow water to get inside and causes serious problems. After the fire is put out and the firefighters are no longer there, it's best to look at which items are in good shape even after an electrical fire and which items still have fire damage from fire suppression efforts.

Visit http://www.SERVPROofcrowleysjc.com for more information on commercial fire damage.

How Restoration Companies Help Home Owners Recover from Fire Damage

11/6/2017 (Permalink)


How Restoration Companies Help Home Owners Recover from Fire Damage

Property owners will usually do everything they can to maintain their property and keep it in the best possible condition. However, there are some things that occur that are beyond the property owners’ control. One of these things is a fire which can occur at any time. When a fire occurs, the property will likely experience a lot of adverse effects such as fire damage. With fire damage, a number of the property structures will be broken down and in some cases fall apart. As a result, fire damage can have some very devastating effects on a property. However, there is a solution that property owners can take advantage of when dealing with fire damage. This solution is to hire a company that specializes in both residential and commercial fire restoration.

As well as fire damage, property owners also deal with smoke damage whenever there is a fire. Smoke damage is caused by the fire which results in a number of particles getting on the property structures. The effects of smoke damage can be quite devastating as it can not only break down the various property structures, but also cause odors and ruin the appearance of the property as well. Smoke damage is one of the things that property owners will need to address shortly after there is a fire. Along with causing a deterioration of the structure and appearance of a property, damage caused by smoke can cause a smoke smell that is quite unpleasant. The smoke smell will usually be an odor that is quite strong and which will need to be eliminated right away. Whenever a property owner is dealing with smoke damage and a smoke smell, they will benefit by hiring a restoration company. The services of a restoration company will help property owners eliminate damage as well as the smoke smell.

Along with experiencing damage from fires and smoke, any property that catches fire will also have soot damage. When a property experiences soot damage, it will have an accumulation of black particles that get on various structures of the property. Soot damage will often contribute to the deterioration of a property after a fire. As a result, soot damage can have devastating effects on any property. In order to address this issue, property owners will benefit by getting a professional company to help remove soot and other particles that can be hazardous.

Visit http://www.SERVPROofcrowleysjc.com for more information on fire damage.

Advantages of Hiring Professional Storm Damage Experts

11/6/2017 (Permalink)

Advantages of Hiring Professional Storm Damage Experts


Dealing with wind damage, roof damage, river flooding, or storm damage on your property can be so overwhelming. In order to prevent an escalation of the problem and cause further losses like roof damage and wall damage that happens from ice damage or ice damming, you ought to act quickly. Delaying the water damage restoration process will worsen the situation once the water starts to seep into the walls and furnishings or forms an ice dam hence causing ice damage. Even though the storm damage or hail damage is a devastating experience, you can put everything in the past by hiring professional water damage restoration company to restore your property to its original status. Here are some of the advantages of hiring a professional for storm remediation.

Speedy restoration

Trying to execute a DIY home restoration project after a river flooding or hail damage isn't easy. You need rapid home restoration to avoid mildew and mold growth from the flooding. Professionals from a wind damage and water restoration company will quickly help you out in the overall home restoration and water cleanup process. The experts from a storm remediation company have the ability to execute the water restoration procedures to remove the flooding quickly enough using flood pumps and get the job done right the first time to prevent moisture from seeping into your walls.

The water restoration or storm remediation company will employ a divide and conquer technique of sending several professionals to your home to handle the water restoration process as quickly as possible. The flood and storm damage experts want your home back to its normal state as much as you do after the storm remediation.

Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage.

Fix Water Damage Fast by Calling in the Pros

9/11/2017 (Permalink)

Fix Water Damage Fast by Calling in the Pros

Water damage can happen anywhere. It can occur over hours, days or even months. But there's no luxury of time, effort or expertise when it comes to water cleanup, risk mitigation and the restoration process. Whether its water in business or a kitchen pipe break, the work is complicated and requires many skills. If not done properly from beginning to end, the work can be sloppy. Drying time and equipment may be insufficient and not reach all the wet areas. Shoddy work may lead to even more damage and expense.

The Right Skills for the Best Results

Getting the right results is not a do it yourself weekend project. Cleaning up after any kind of water damage needs different skills and tools than a weekend carpenter has.

To fix flood damage, you needs to know:
- Assess water in home or business for secondary damage that you may not aware of.
- How to assess a supply line break or a pipe break.
- The different requirements of water in business versus water in home. Building codes and regulations will vary between the two.
- The operation of industrial equipment for successful water cleanup of a flooded business or home.
- The proper procedures and equipment for completely drying out a home or office. Ripping out carpeting is not enough especially where flood damage is concerned.
- The correct methods to follow for restoration of furniture to its original state in a flooded home or business.
- How to dry and disinfect items affected by flood damage.

Use a Professional Restoration Company to Save Time

Emergencies happen when you least expect it. Can you spend days draining a flooded home? Can you take time off to deal with filing mitigation paperwork and meeting with inspectors? Do you have the time to trace a pipe break, roof leak or supply line break? Can you afford to get injured while dealing with water in home or have an employee hurt cleaning up water in business? Of course not. Bring in an insured, competent water damage restoration company to help out.

Professional firms have the staff who can work off hours. They have the training, equipment and experience to complete the job done in the time estimated. While you're at work, they can be drying out your basement, patching the supply line break or disinfecting your kitchen. Water cleanup will go much faster with the right people doing the job.

If you want your flooded home or business to be returned to its original state, call in the professionals from an experienced restoration company.
Visit http://www.SERVPROofcrowleysjc.com for more information on water damage.

The Process of Fire Damage Restoration in a Business

9/11/2017 (Permalink)


The Process of Fire Damage Restoration in a Business

Electrical fire or utility room fire can cause devastating damage to a commercial or business property making business owners suffer massive losses due to commercial fire damage. In addition, fire suppression systems and other firefighting efforts can cause water damage, soot damage, and smoke damage leaving your commercial property in a complete mess. The fire damage restoration process takes a lot of time, and this negatively affects productivity and revenue generation. It is always important to seek the services of professional firefighters to restore your business premises after an electrical fire or a utility room fire to restore the pre-fire condition as soon as possible.

There is a need to minimize commercial fire damage by seeking the services of fire restoration professionals that uses the best equipment such as the fire sprinkler system, a fire hose and a fire truck. It is advisable for the fire restoration process to begin within the first few hours to prevent further damage. Fire damage restoration using a fire truck and a fire hose is not an easy process as most people might think because of the amount of effort that goes in the entire fire suppression process. The following are major steps that are normally followed by professional firefighters when it comes to fire damage, smoke damage, or soot damage restoration is the key.


Visit http://www.SERVPROofcrowleysjc.com for more information on fire damage.

Storm Response

9/11/2017 (Permalink)

Tornado Aftermath

Storm Response

Water damage mitigation following a storm involves some challenges that can only be handled properly by an experienced, trained, and knowledegable restoration company using the proper equipment. In most cases when a catastrophic weather event occurs, workers converge on the damaged areas, and not all of these workers employ industry-standard work practices. While it is a relief to property owners needing help to have anyone responding to their needs, in the long run hiring the wrong person can have very negative consequences. Irreversible damage can be done to your property, and the cost to restore your property may unnecessarily increased to a point that issues may arise with your insurance coverage.  Property owners must exercise extreme caution when entrusting their property to a restoration company. Taking time to thoroughly vet the company who will be assisting you in getting your property back to normal will be one of the wisest investments you can make. 

Recently, powerful destructive capabilities of hurricane damage and flood water surges attracted media attention in the United States. News reports detailed storm damage left in the wake of Hurricane Florence. Wind damage toppled several buildings. It created roof repair issues. Hail damage exacted a toll on some vehicles even outside areas of extensive river flooding. Heavy rains overwhelmed flood pump mechanisms in other locations, leading to extensive groundwater accumulation and protracted river flooding at low-lying elevations. Many property owners faced a difficult cleanup as they contemplated extensive repair bills and roof leak issues. In numerous cases, flooding even contributed to roof damage.

Visit http://www.SERVPROofcrowleysjc.com for more information on storm damage

Flooded Basement

8/25/2014 (Permalink)

The Engineering Department Hallway.

We recently received a call from a hospital in which the entire basement level was flooded with standing water. Our unbelievably talented crews rose to the occassion and removed all the standing water, cut out about 200 linear feet of drywall, and dried all the structure and contents in less than 5 days. Within a week we had replaced all the drywall, textured, painted, and replaced all the cove base. Once we were out of the building it was Like it never even happened. The customer was in awe. 

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6/26/2013 (Permalink)

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